Excellent product catalog, with a wide range of brands. The Syndigo Platform portal is easy to browse/use and make modifications to product data. The Support team over at Syndigo is also amazing and very responsive to any requests for assistance. Review collected by and hosted on G2.com.

Sometimes our company has run into recurring problems with product data that needs to be manually corrected. It's not a big issue to deal with, but can be frustrating. Review collected by and hosted on G2.com.

I like that Syndigo works simply. I also appreciate the help from our contacts and the helpdesk, because there are often issues that they quickly resolve. Review collected by and hosted on G2.com.

I notice that the automatic syncing sometimes takes a few days, which could be faster. Moreover, it would be convenient if products were recognized as family, as the source does. Review collected by and hosted on G2.com.

Syndigo has been a true partner for us at NOW. Whenever we have had issues or a list of wants/needs we feel are words are heard and Syndigo has been able to meet our highest priority needs everytime over our 3 year partnership. They are always improving in areas we didn't even know could become more efficient and these consistent updates are why I would still rate them a 10. Review collected by and hosted on G2.com.

Digital Catalogs still seem like a throw away tool, they have seen very little updates in the time we have been using the program. Otherwise I have been very impressed with Syndigo from the application itself, to the great communication from all the teams I work with. They make it very easy for a small ecom team to still make a large impact for the company as a whole. Review collected by and hosted on G2.com.

Not the worst data base platform to deal with, but it was not a conscious choice - was forced to use it by a vendor. Review collected by and hosted on G2.com.

Total lack of support and not enough useful materials to navigate on your own Review collected by and hosted on G2.com.

What I love most about Syndigo is the incredible support and sense of urgency they bring to making sure we’re getting the absolute most out of the platform. When I first started, it honestly felt like learning a whole new language since this was outside my usual responsibilities and something I had never done before. Thankfully, our amazing Account Manager, Lenell, was there every step of the way. He took the time to walk me through each question—no matter how many I had—and never once lost patience. Between Lenell and the entire support team, I’ve always felt set up for success and truly cared for. Review collected by and hosted on G2.com.

There really isn;t anything that I would say I dislike. I understand how the platform works, and even when it takes some time to syndicate new attributes, I understand that these things can take time. Review collected by and hosted on G2.com.

Ease of use when compared to other platforms. Training/Resource center accessibility. Support team responsiveness. Review collected by and hosted on G2.com.

It has taken a while to understand the platform, but when it clicks it clicks. Some troubleshooting is easier than other. Review collected by and hosted on G2.com.

Syndigo has connections with many large retail partners that allows for syndication to most of our network. Review collected by and hosted on G2.com.

Compared to the competition Syndigo is not as easy to navigate or as customizable. It is laborious to use at scale. Review collected by and hosted on G2.com.

The customer service was very helpful when trying to set up items for a buyer in the portal Review collected by and hosted on G2.com.

The system was a little confusing at first. Review collected by and hosted on G2.com.

I still echo what I said previously- the customer support absolutely rocks and has such rapid response times. Thanks so much for all you guys do! Review collected by and hosted on G2.com.

Account managers change frequently and sometimes balls get dropped in the midst of it. Hoping to have a little more consistency with the next one. Review collected by and hosted on G2.com.

I appreciate the breadth of their connection network and their willingness to listen to my business needs and work towards solutions. Review collected by and hosted on G2.com.

Compared to my former syndication tool, Syndigo can be a little more difficult to learn and navigate. It would also be helpful to have more sorting capabilities in the assets. Review collected by and hosted on G2.com.