--- title: Syndigo Reviews meta_title: 'Syndigo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 198 reviews by the users' company size, role or industry to find out how Syndigo works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 198 scale: '5' date_modified: '2026-08-07' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Syndigo Reviews **Vendor:** Syndigo **Category:** [Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim) **Average Rating:** 4.4/5.0 **Total Reviews:** 198 ## About Syndigo Syndigo is a leader in AI-first PXM, MDM, and PIM, empowering brands, retailers, and distributors to create winning product experiences. Syndigo offers the most extensive brand-retail network, the leading commerce data pool, and automated recommendations that incorporate user-generated content. With Syndigo’s solutions, companies can reach more customers, dynamically optimize shopping experiences, and achieve more control of their commerce with trusted data, software, and connections. Syndigo serves over 18,000 global enterprises in key sectors such as grocery, foodservice, hardlines, home improvement/DIY, pet, health and beauty, automotive, apparel, energy, and healthcare. Learn more at www.syndigo.com. ## Syndigo Pros & Cons **What users like:** - Users commend Syndigo for its **exceptional customer support** , consistently providing responsive and helpful assistance throughout their experience. (28 reviews) - Users commend the **ease of use** of Syndigo, appreciating its intuitive interface and seamless integration capabilities. (28 reviews) - Users commend the **helpful support** from Syndigo, enhancing their operational efficiency and overall experience with the platform. (18 reviews) - Users appreciate the **quick response** from Syndigo's support team, ensuring efficient issue resolution and excellent service. (12 reviews) - Users praise Syndigo for its **unified platform with robust features** , improving operational efficiency and enhancing digital visibility. (11 reviews) - Response Time (11 reviews) - Data Management (10 reviews) - Features Variety (10 reviews) - Content Management (9 reviews) - Efficiency (9 reviews) **What users dislike:** - Users face **data management issues** with updates, error reporting, and lack of notifications affecting usability. (13 reviews) - Users find the **learning curve steep** for Syndigo, needing better resources and an easier user interface to navigate. (9 reviews) - Users criticize the **poor usability** of Syndigo, highlighting complications in navigation and an overwhelming interface. (9 reviews) - Users face **complexity issues** with Syndigo, struggling with navigation and frequently changing processes that hinder usability. (8 reviews) - Users find the **user interface confusing** , making navigation difficult and complicating the experience for newcomers. (8 reviews) - Users find the **complex usability** of Syndigo challenging, especially with its confusing interface and navigation issues. (7 reviews) - Poor Customer Support (7 reviews) - Update Issues (7 reviews) - Difficult Navigation (6 reviews) - Not Intuitive (6 reviews) ## Syndigo Reviews ### 1. Syndigo for the win! **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria K. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Syndigo?** The people! Syndigo has been one of the best and most responsive companies to work with. Everyone from Ben S. who is our very patient and understanding Account Executive to the full support team, John, Tatiana, Ken, Ramil and all others who've answered my numerous calls and e-mails. I also appreciate that the Syndigo team is also excellent at giving progress updates when needed. Victoria Kaiser Shopper Marketing Coordinator nutpods **What do you dislike about Syndigo?** The learning curve for Syndigo, is somewhat steep, but I do think that it boils down to the complexity of GDSN, data-pools and the differences between each retailers standards. Syndigo continues to push forward, streamlining the processes where possible-- and that makes all the difference. Use their help and resources and all will work out! **What problems is Syndigo solving and how is that benefiting you?** Syndigo helps to syndicate all of our product data to the majority of the national and regional retailers we work with! They help to streamline the process of updating GDSN information for multiple retailers at one time. They also help us to capture our products by taking images that meet the retailer specific standards. ### 2. Good service and ever evolving system **Rating:** 4.0/5.0 stars **Reviewed by:** Josh F. | Senior Manager, Design Studio, Creative & Communication Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Syndigo?** Variety of images and shot selection. Easy to customize for what your company needs. Great customer service and quick to aid and solve asks. **What do you dislike about Syndigo?** Overly complicated and constantly updating and changing processes for unkonw and unannounced reasons. No metadata to easily identify what assets came from Syndigo vs other. Needs to simplify the User experience. Get variety of results for same actions. Have to clear all to prevent downloading the same files again and again. **What problems is Syndigo solving and how is that benefiting you?** Providing current and updated product/packaging and feeding our 3rd party vendors for eCommerce as well as downloading assets directly for other Studio use sucj as Catalog builds, Digital and In Store signage ### 3. Solid PIM for Grocery Panel **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Syndigo?** The vast amount of grocery stores/chains it works with is very helpful for our business. **What do you dislike about Syndigo?** As a true PIM, it lacks some efficiencies and I wouldn't consider it a great place to keep all of our product data (Videos/images/copy/etc) **What problems is Syndigo solving and how is that benefiting you?** Allowing our latest product content to be syndicated to customers. Primarily in the grocery panel. ### 4. Syndigo's Enhanced Content is a great way to visually appeal to your target market **Rating:** 4.5/5.0 stars **Reviewed by:** Agnes H. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Syndigo?** Syndigo makes it easy to create beautiful content for your consumer. The hotspot feature (pops up on carousel images) is eye-catching and a great way to differentiate your company versus others. Setup and build out is pretty easy, their database holds all the images so its easy to grab the images you need and their widgets make it easy to display your products in the best light. Customer support is pretty quick to response and very helpful. **What do you dislike about Syndigo?** Would like more interactive widgets when it comes to enhanced content. **What problems is Syndigo solving and how is that benefiting you?** We needed enhanced content for multiple vendors and Syndigo makes it easy to set up beautiful content. **Official Response from Jill Perry:** > Thank you for your positive feedback on Syndigo's Enhanced Content! We're thrilled to hear that you find our platform easy to use and that the hotspot feature helps you differentiate your company. We appreciate your feedback about wanting more interactive widgets, and we'll definitely take that into consideration as we continue to improve our offerings. At Syndigo, our goal is to solve the problem of creating visually appealing content for multiple vendors. We understand the importance of showcasing products in the best light, and our platform is designed to make it easy for you to set up beautiful content that appeals to your target market. We're glad to hear that our database of images and our widgets have been beneficial to you. If you have any further suggestions or need any assistance, please don't hesitate to reach out. We're here to help! ### 5. Great platform to enhance customer shopping experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Syndigo?** Very standardized, simple, and easy to use once you do it once. Great customer support and very easy to implement. Every time I run into a potentisl issue, I give them a quick call and they always resolve my issues. **What do you dislike about Syndigo?** Sometimes too standardized, can't personalize too much. It's very cookie cutter at times. I am sometimes limited in what I want to do to make the page look nice. For example, text size is what it is for a lot of things. **What problems is Syndigo solving and how is that benefiting you?** Allows me to support my customer's e-commerce business by providing good quality material for end customers to access. ### 6. My experience is modarate **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Syndigo?** Performnace with high data volume and some by default product features. **What do you dislike about Syndigo?** Backpush for most of the new product feature request. **What problems is Syndigo solving and how is that benefiting you?** Maintain product data under signle application rather than keeping in excel. ### 7. Very efficient and trustworthy service **Rating:** 5.0/5.0 stars **Reviewed by:** Gisselle R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Syndigo?** I love that I can ask any questions about what I dont understand and the customer service team is quick to respond with full detail and screenshots! They also don't get bothered if I ask the same question over again after 2 weeks because I missed something the first time. There are so many features I can look through as well and it makes it easy to use on a daily basis. **What do you dislike about Syndigo?** I don't dislike anything about Syndigo. Once I get the hang of how everything works. All is easy! Now that I know how touse after they explained everything, I use it all the time and look for things to do on the plaform! **What problems is Syndigo solving and how is that benefiting you?** They are solving the issue of receiving low scores due to lack of missing Enriched Media content we have for our retailers. **Official Response from Jill Perry:** > Hi Gisselle, We're thrilled to hear that you find our platform user-friendly, and we're delighted that you're making the most of the many features it offers. We're here to help and support you every step of the way. Thanks again for your kind words! ### 8. Wonderful **Rating:** 5.0/5.0 stars **Reviewed by:** Robert G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Syndigo?** Very Helpful setting up, made the process very easy to understand. **What do you dislike about Syndigo?** Nothing, everything was wonderful and easy. **What problems is Syndigo solving and how is that benefiting you?** Enhanced product detail page. **Official Response from Jill Perry:** > Hi Robert, We sincerely appreciate your positive feedback! Ensuring a seamless and understandable setup process is one of our top priorities, and we're thrilled to hear that our efforts have made a difference for you. ### 9. Syndigo the best portal to sync **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Syndigo?** We have been publishing videos on different retailer platforms. We have had a great helping hand from them in increasing sales. We had to go to different retailer websites to post the videos prior Syndigo. But once we had created an account on Sindygo. It has been really easy to post videos across all the retailer websites. The best part about Syndigo is the customer service. We have been really happy with their prompt and exact responses. Their customer care team has been proactively, communicating with us about all the issues which we raised and have been a genie in resolving these out. The ease of using the platform has made our lives happier. **What do you dislike about Syndigo?** There's nothing to focus, but would suggest them to make the interference more user friendly. There is nothing in general but the option of using the exact search button should be improvised. **What problems is Syndigo solving and how is that benefiting you?** As I stated earlier that we had to go to different retailer platforms for posting videos. But once we have started using Syndigo, everything has been very smooth. Our digital content management has grown a lot better with Syndigo. This has helped us driving a lot of sales and generating revenue. ### 10. Happy Partnership! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Syndigo?** Syndigo has been such a helpful service for our business, as it helps to enhance our product display pages across multiple retailers' ecommerce platforms. This in turn has provided us with more traction to our P.D.P as we are able to use the Syndigo pages to elaborate on our products special features and benefits that we wouldn't be able to do otherwise. It was very easy to use the platform once we had trainings done with our Syndigo account manager, Madison. Madison has been a great contact for our team, as she always make herself available whenever we have any questions or concerns. She is also very knowledgeable about all of the features Syndigo has to offer and is quick to go over them with us. The FAQ page also gave us some great insight on what types of moduels were available for us to use when creating our pages. We are planning to use this service for all of our large programs and collections moving forward. **What do you dislike about Syndigo?** It would be a nice benefit if there was an Apparel best in-class template for us to reference as a guide when building out new pages. it would also be great to have error codes better explained so we can determine the resolve quickly. **What problems is Syndigo solving and how is that benefiting you?** The platfrom allows us to showcase our products to the e-commerce customer in a way that we could not have done before. Some WS retailers we work with do not have the site capabilities to allow for all of our product information to be customer facing, so the Syndigo pages help to get our product story-telling across to the consumer so they can make more infromed purchase. **Official Response from Jill Perry:** > Thank you so much for taking the time to share your experience. We're thrilled to hear that our platform has been a valuable asset for your business, particularly in enhancing your PDP's across various ecommerce platforms. We're especially pleased to hear about your positive interactions with Madison and her unwavering commitment to being available for your team, her knowledge of the platform's features, and her quick assistance with any questions or concerns are qualities we strive to uphold in our support team. We also value your appreciate your feedback regarding the desire for an Apparel best-in-class template and clearer explanations for error codes. These insights are incredibly valuable as we continuously work to improve our platform. We'll certainly take your suggestions into consideration as we explore ways to enhance the user experience. It's inspiring to learn how Syndigo is helping you overcome challenges with certain retailers who may not have the site capabilities to showcase all of your product information. Facilitating informed purchases through effective product storytelling is at the core of our mission, and your success story is a testament to the impact we aim to make. We look forward to continuing to support your business and are excited to be part of your plans for all large programs and collections moving forward. If you have any further suggestions or feedback, please don't hesitate to reach out. Thank you once again for choosing Syndigo and for sharing your positive experience. Best regards, Jill P. ### 11. VERY HELPFUL! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Syndigo?** What I like best about Syndigo is when I emal tech support with a question, they reply very quickly and explain very thoroughly. **What do you dislike about Syndigo?** There is nothing I dislike about Syndigo. **What problems is Syndigo solving and how is that benefiting you?** adding new product ### 12. Rader Foods **Rating:** 4.5/5.0 stars **Reviewed by:** Tasha D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Syndigo?** Syndigo works efficiently and I like most that organizing and seeing my active products is simple and easy. Furthermore I appreciate that when uploading new products the system auto updates to tell me if I am missing anything before publishing. **What do you dislike about Syndigo?** Some input sections I wish were more detailed of what it is asking for. **What problems is Syndigo solving and how is that benefiting you?** Product management and info management for use in collaboration with a distributor. ### 13. User friendly platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Syndigo?** I like that Syndigo is very user friendly in regards to finding products easily, grouping them together, and publishing content. I also like that customer support is very helpful and repsonds quickly. **What do you dislike about Syndigo?** I think Syndigo is very manual and takes a while to upload content for each product. It would be nice if we could upload content to a set of products in one publish like the enhanced content. **What problems is Syndigo solving and how is that benefiting you?** Syndigo allows me to syndicate images and copy to my customers allowing best in class product pages and allows me to syndicate enhanced content with video as well as measure this impact ### 14. Very User Friendly Syndigo **Rating:** 4.5/5.0 stars **Reviewed by:** Hilda G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Syndigo?** The site is very easy to use and customer service is great. They reply to your request quickly and help you until your problems have been taken care of. **What do you dislike about Syndigo?** Deleted items and corrections are hard to remove. **What problems is Syndigo solving and how is that benefiting you?** They help me solve any publications with different customers in one location without having to fill out a lot of forms with the same information. ### 15. Needs improvement **Rating:** 2.5/5.0 stars **Reviewed by:** WILLIAM M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Syndigo?** The Help Desk is always quick in responding **What do you dislike about Syndigo?** I can sync my data, get a 100% and later get an email that there is an error. Why does Syndigo show 100% if there is an error? **What problems is Syndigo solving and how is that benefiting you?** It's for the benefit of my customer **Official Response from Jill Perry:** > Hi William! Thank you for taking your valuable time to provide us with your feedback. We understand your concern about receiving error notifications even after achieving a 100% sync. Your input is invaluable to us, and I've forwarded your comment to your Account Manager who has informed me that they've reached out to address your concern. ### 16. Wealth of knowledge platiform **Rating:** 4.0/5.0 stars **Reviewed by:** Dominic R. | Master Data Catalog Management, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Syndigo?** Having the visibility to our supplier product detail **What do you dislike about Syndigo?** Needing more successful GLN to start publishing **What problems is Syndigo solving and how is that benefiting you?** Connecting us with valuable data **Official Response from Jill Perry:** > Hi Dominic, Thank you for your review! We’re delighted to hear that you appreciate the visibility our platform provides to supplier product details. Your feedback on the need for more successful GLNs to start publishing is valuable, and we’re continuously working to improve this aspect of our service. We’re pleased that Syndigo is effectively connecting you with valuable data, and we look forward to continuing to support your data needs. ### 17. Data entry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Syndigo?** Using Syndigo can significantly improve the management, accuracy, and distribution of product data, thereby supporting better business outcomes. **What do you dislike about Syndigo?** It could be confusing at times on some of the questions entering serving size and quantaties. **What problems is Syndigo solving and how is that benefiting you?** the ease of product entry **Official Response from Jill Perry:** > Thank you for sharing your experience with Syndigo! We're delighted to hear that our platform has positively impacted your business operations by enhancing the management, accuracy, and distribution of product data. Your satisfaction reaffirms our commitment to delivering solutions that drive better business outcomes. We also appreciate your constructive feedback regarding the challenge you encountered with entering serving sizes and quantities. Please know, we will address this issue internally in an effort to streamline the process for a more intuitive experience. ### 18. Long Time Syndigo User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Syndigo?** Syndigo has allowed us to stay agile while supporting an ever-growing catalog of products with enhanced content. It has been instrumental in allowing us to consistently achieve exceptionally high content scores with our major retailers and helped us to deliver new forms of content to educate and inform shoppers. With new features and improvements to CXH always being released, we continue to find efficiencies in both how we create and deliver content. **What do you dislike about Syndigo?** Changes in retailer systems have often delayed our speed to syndicate, and troubleshooting can often be cumbersome without access to Syndigo's support team. **What problems is Syndigo solving and how is that benefiting you?** Syndigo helps us to deliver enhanced content to a wide network of retailers. It has been instrumental in allowing us to meet and exceed retailer requirements. **Official Response from Jill Perry:** > Thank you for taking the time to share your thoughts and experiences as a long-time Syndigo user. Your feedback is immensely valuable to us, and we're delighted to hear about the positive impact Syndigo has had on your operations. We also take your concerns seriously. We understand that changes in retailer systems can pose challenges and lead to delays in syndication, which can impact your efficiency. We are actively working on addressing these issues and improving our compatibility with various retailer systems to minimize such delays. Additionally, your feedback regarding troubleshooting and access to our support team is noted, and we aim to make the support process more accessible and efficient for you. ### 19. We use a total of 7 companies for image hosting to retailers. Syndigo is the most important. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Syndigo?** Fairly simple interface, and you work well with the content that is generated for us by IX-One **What do you dislike about Syndigo?** We have two seasonally rotating products that use the same UPCs over again for changing flavors. It has been a struggle to keep each one with a consistent product label, as opposed to changing the name to the new flavor each time. **What problems is Syndigo solving and how is that benefiting you?** Getting our imagery to the correct retailers. This is particularly important to us for e-commerce. ### 20. Syndigo Opinion **Rating:** 2.5/5.0 stars **Reviewed by:** Bill M. | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Syndigo?** Their website portal is easy to use for downloading images. **What do you dislike about Syndigo?** They dont have product images for many of new items from major CPG companies **What problems is Syndigo solving and how is that benefiting you?** At my position I am not aware of anything Syndigo is working on. ### 21. Good functionality and service but room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Syndigo?** The templates that are available for eaach distributors unique needs. **What do you dislike about Syndigo?** It takes a long time for the spec sheets to be programmed to display what we need them to. Most of the time we are just told that prograamming is on it and it could be resolved in 12 months or more. **What problems is Syndigo solving and how is that benefiting you?** Syndigo enables me to publish data to clients (distributors) so that we can add new items to their catalogs for increased sales growth. ### 22. Top notch customer support team and huge number of retailers in network **Rating:** 4.0/5.0 stars **Reviewed by:** Sucha S. | Ecommerce Marketplace Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Syndigo?** The customer support team has always been helpful and responsive. Make troubleshooting much easier. **What do you dislike about Syndigo?** Editing in bulk can be a little bit cranky **What problems is Syndigo solving and how is that benefiting you?** Easy publication of enhanced content to Costco **Official Response from Jill Perry:** > Thank you for your kind words about our customer support team! We're thrilled to hear that they have been helpful and responsive in troubleshooting any issues you may have had. We understand that editing in bulk can sometimes be a bit cranky, and we apologize for any inconvenience this may have caused. We are constantly working to improve our platform and make the editing process as smooth as possible. At Syndigo, we aim to solve the problem of easy publication of enhanced content to retailers like Costco. By providing a large network of retailers and a user-friendly platform, we make it easier for businesses to showcase their products and reach a wider audience. We appreciate your feedback and will continue to work on enhancing our services. If you have any further concerns or questions, please don't hesitate to reach out. ### 23. Good product. Great customer service! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Syndigo?** Customer service is top-notch! Resolutions are provided promptly. **What do you dislike about Syndigo?** Lack of certain functionalities that are sometimes hidden within the platform. **What problems is Syndigo solving and how is that benefiting you?** Syndication has become a lot smoother. Sending accurate data to our customers helps us build trust. **Official Response from Jill Perry:** > Thank you for your feedback and for choosing Syndigo. We're thrilled to hear that you find our customer service top-notch and appreciate our prompt resolutions. Your satisfaction is our priority, and we're committed to maintaining this high standard of service. We truly value your input regarding the visibility of certain functionalities within our platform. Continuous improvement is key for us, and we will take your comments into consideration as we enhance our user experience. It's also great to know that Syndigo has made syndication smoother for you, enabling accurate data transmission to your customers and fostering trust. We're dedicated to supporting your business goals with reliable solutions. Thank you again for your review and for being a valued customer of Syndigo! ### 24. NOW and Syndigo Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Syndigo?** We greatly appreciate the all in one solution that we have gotten by starting a partnership with Syndigo. The PIM opportunites alongside the analytcis has been key. Our implementation team was nothing short of amazing, we really felt like we were walked through every step but also offered additional sessions as we needed. We are new Syndigo customers who are consistently looking support post the implentation process as well and Syndigo is consistently available to support us. **What do you dislike about Syndigo?** We do not have any current dislikes with the platform today. **What problems is Syndigo solving and how is that benefiting you?** Syndication and eCommerance Analytics ### 25. Solid service, though platform can be improved **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Syndigo?** Great retailer partnerships available to connect them with our brand's content. Customer service has traditionally been solid **What do you dislike about Syndigo?** Online dashboard is not very user-friendly, ease of use is not always the best given the sheer number of templates and spec requirements **What problems is Syndigo solving and how is that benefiting you?** Assists in eContent and eCopy integration with our retail partners for our entire portfolio ### 26. Syndigo for GDSN **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Syndigo?** Online support has been responsive and helpful when I have questions or issues. **What do you dislike about Syndigo?** Never received a complete training when they switched from FSEnet to Syndigo platforms. I feel if I were trained properly, I would be able to use the system more efficiently. **What problems is Syndigo solving and how is that benefiting you?** Syndigo allows our company to publish the requirements for GDSN. ### 27. NOW Foods Review **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony D. | Digital Retail Marketing/Sales Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Syndigo?** Content syndication as well as the analytics. **What do you dislike about Syndigo?** The total amount of competitor URLs allowed within our budget. **What problems is Syndigo solving and how is that benefiting you?** Competitor comparisions as it relates to reviews and promotions. NOW also uses Syndigo as its PIM. ### 28. One Stop Shop! **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Syndigo?** The interface is appealing and intuitive. Support is very helpful which makes problem solving speedy. There is always something new to learn, but have confident in the Syndigo team to spend the time with the client to get them up to speed. **What do you dislike about Syndigo?** It may not always meet all needs so client might need to adapt needs. Can be cumbersome in the amount of clicks needed to accomplish a task. I have seen improvement however when I have voiced conerns. **What problems is Syndigo solving and how is that benefiting you?** A one source of truth - I utilize it as a resource for sharing content across internal and external parties. ### 29. Syndigo gives us confidence in our data **Rating:** 5.0/5.0 stars **Reviewed by:** Gregor S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Syndigo?** We have hundreds of store locations across the country, so it is vital for us to have current, structured data from thousands of brands to give us the best coverage for our stores and the best shopping experience for our customers. The partnership with Syndigo provides us with this critical content. **What do you dislike about Syndigo?** Syndigo does a good job of evolving its product, and it would be great to see further item categorization related to government benefit programs such as SNAP and WIC. **What problems is Syndigo solving and how is that benefiting you?** Syndigo allows us to focus on our own site specialization. Knowing that we are sourcing updated brand and item information for most of our UPC items through Syndigo, we can focus our efforts on the more specialized needs of our stores. ### 30. Product Master Data **Rating:** 4.0/5.0 stars **Reviewed by:** Nele D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Syndigo?** For me, Syndigo’s greatest asset is the people, the support team. I have reached out to Shambhavi several times, either by Email or Teams. She was always very helpful and was very quick in sending me feedback. She has really been a great help! Moreover, the requested Product Information is very complete, so the consumer has a 100% clear view on what he/she is buying. **What do you dislike about Syndigo?** I needed some time to find my way around the portal, it was not always clear which information was expected from us (the supplier) and what the format was to define this information. **What problems is Syndigo solving and how is that benefiting you?** All masterdata and price information is publised correctly to our customer . ### 31. Great Syndication Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Robert A. | Director Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Syndigo?** Syndigo has an excellent sales and support model that has helped us leverage the available tools to grow our business. The product syndication tools are amazing!!!! **What do you dislike about Syndigo?** It is a complicated platform, but the excellent support will get you through any challenges that may come up. After working with the assorted tools for some time things got easy **What problems is Syndigo solving and how is that benefiting you?** Our initial goal in coming to Syndigo was to syndicate our products to Lowes. Our partnership with Syndigo continues to grow with additional trading partners and enhancements that are helping us scale ### 32. Prompt Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Syndigo?** Each time I reach out to client service support team by completing the online form, I receive a response within 24 business hours. And the Syndigo reps have been very helpful. **What do you dislike about Syndigo?** No dislikes that I could think of so far. **What problems is Syndigo solving and how is that benefiting you?** Our trading partner, Albertsons, needed proof that our product images were updated by Syndigo, and Syndigo's customer support team was able to provide me with screenshots of the refresh with product UPC and refresh date. **Official Response from Jill Perry:** > Thank you so much for your positive feedback! Our Syndigo representatives take pride in their work and are dedicated to providing you with the best possible support. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and are grateful for the opportunity to assist you. Your satisfaction is our priority, and we look forward to continuing to meet your needs. ### 33. Good platform, fair support **Rating:** 4.0/5.0 stars **Reviewed by:** Allison K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Syndigo?** The platform itself is powerful and has allowed us to be proactive in syndicating to our retail partners, rather than reactive. Where before we were responding to requests as they came in, with different spreadsheets and digital asset requirements to adapt to, we've been able to get ahead and syndicate from one place, using Syndigo as our single source of truth. **What do you dislike about Syndigo?** Our onboarding process felt a bit truncated, we would have appreciated a bit more guidance when first coming on to use the platform, and/or more resources in one place (we received a lot in various emails and links) that would help get a stronger sense of navigating use and getting our assets aligned to one standard, in one go. **What problems is Syndigo solving and how is that benefiting you?** Setting us up with a platform to use as a "single source of truth" for our product digital assets and information to then be able to syndicate to key retail partners. ### 34. Syndigo Enhanced Content Review **Rating:** 4.0/5.0 stars **Reviewed by:** Rain K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Syndigo?** The ease of use when building out enhanced content per PDP. Once published for review, I like how the turnaround time to get the content approved is pretty quick. **What do you dislike about Syndigo?** It is an extensive platform, so it would be ideal for frequent training opportunities to know what different features mean/do. **What problems is Syndigo solving and how is that benefiting you?** Syndigo allows our team to streamline education to consumers that really aren't aware of beauty technology. ### 35. Product Content Management and Distribution **Rating:** 3.5/5.0 stars **Reviewed by:** Alyssa C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Syndigo?** The simple and efficient communication with the Syndigo team is the highlight of our experience using this platform. Whenever there is an issue with our distributions, the team is quick to respond and help us find solutions. **What do you dislike about Syndigo?** The surprisingly large amount of non-integrated channels/recipients and the unexpected issues with integrated channels that took quite some time to solve. **What problems is Syndigo solving and how is that benefiting you?** Syndigo is helping us eliminate manual data entry errors and making us more efficient in distributing our products to multiple channels. ### 36. Great staff **Rating:** 5.0/5.0 stars **Reviewed by:** Rob W. | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Syndigo?** Firstly, and most important, the people at Syndigo have been great. I've been emailing Dawn and Myrna several times a day for a while, and they always respond super quickly. And they're always happy to help out with any investigating issues. I really enjoy working with both of them. Secondly, the Syndigo tool that we use looks really great on our site: They can host images, videos, graphics, etc. And they do a nice job of splitting up large amounts of text with images, so everything is easier to look at and to read. I highly recommend Syndigo. And hopefully you'll get to work with Dawn and Myrna! **What do you dislike about Syndigo?** Can't think of anything. Everything seems to work well. Responsive staff. **What problems is Syndigo solving and how is that benefiting you?** Syndigo lets us build great webpages. They are able to incorporate images, videos, graphs, etc. ### 37. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Syndigo?** Very easy to use. I have used other platforms but Syndigo is very easy and we get help right away. **What do you dislike about Syndigo?** There is lot of sections to see. Wish it was a little bit more simple. **What problems is Syndigo solving and how is that benefiting you?** we post items on Syndigo for our customers to see the entire spec and gtin. our customers require this step so it has helped us sell our products. ### 38. Id like to get pictures **Rating:** 5.0/5.0 stars **Reviewed by:** Erica d. | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Syndigo?** I like the access to find pics of products **What do you dislike about Syndigo?** sometimes hard to follow and get exactly what pics i need. **What problems is Syndigo solving and how is that benefiting you?** up to date procudct photos ### 39. Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Syndigo?** Great support from Syndigo staff and the can help us very fast in all the issues that we had **What do you dislike about Syndigo?** no dislikes noticed during the collaboration in this period **What problems is Syndigo solving and how is that benefiting you?** Syndigo helped us with the references to insert in catalog ### 40. All-in-One Content Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Courtney C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Syndigo?** Syndigo makes sending out and updating content for retailers easy. Keep everything in one place for retailers to use. **What do you dislike about Syndigo?** Heavy lift to begin with, but manageable after product content is all loaded. **What problems is Syndigo solving and how is that benefiting you?** Syndigo eliminates the repetitive process of updating each retailer when there is a change in content. Also provides useful and hard-to-quantify content metrics. ### 41. Working with Syndigo was easy and effective. **Rating:** 4.0/5.0 stars **Reviewed by:** Steven D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Syndigo?** Simple to use features. Support was very helpful. **What do you dislike about Syndigo?** Nothing that I can think of was negative. **What problems is Syndigo solving and how is that benefiting you?** Platforming our digital assets for retail customers. ### 42. The Syndigo Experience IS AWESOME **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2020 **What do you like best about Syndigo?** The initial training was fantastic. During the process of creating the catalog content, I made several newbie blunders. The support staff was quick to respond and resolve any issues I encountered. They were also a great asset between our Retail Customers and us. They worked with all 3 parties (us, Retailer, product) to achieve success, never "passing the buck" or referring us back to the retailer. Amazing. **What do you dislike about Syndigo?** The bulk CSV upload was initially overwhelming however, the technical team (Courtney Reilly) was awesome at explaining every aspect of the process and content. Once I understood this, the process was simple, easy to use, and effective. **Recommendations to others considering Syndigo:** Don't hesitate to reach out to their support if you need any help at all. They are amazing! **What problems is Syndigo solving and how is that benefiting you?** We are quickly solving several previously problematic situations as a result of using the Syndigo Hub. Adding new product images and attributes, updating SKU name changes, updating packaging and product corrections are now done with ease. Again, the Sydigo product AND the Syndigo team provide an excellent bridge between our marketing staff and our Retailers. ### 43. Great for pushing out enhanced content to retail sites **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2022 **What do you like best about Syndigo?** Syndigo is great for building enhanced content for our retail partners. It is easy to use and fast to publish onsite. We are able to get multiple logins for our team and the breadth of retailers that accept this is great. **What do you dislike about Syndigo?** Sometimes the tool can be glitchy. It can take a few days for the content to show up onsite. The customer support is usually helpful to fix these issues. It would also be helpful if you could search by URL in the tool. **What problems is Syndigo solving and how is that benefiting you?** We are able to syndicate enhanced content out to our retailer partners efficiently. The catalog is easy to manage and the tool is quick to learn. This helps with our conversion on pages. ### 44. Waste of time. Don’t go with them **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Syndigo?** Ok under interface. Limitations with customization. **What do you dislike about Syndigo?** We tried to sign on with Syndigo for their Amazon API. We signed the contract with them. We then spent a lot of time trying to get onboarded to find out they DONT have our product category integrated with Syndigo. After hours spent with their support team and account manager we got no where. We requested a refund and after saying there were going to refund us. After multiple attempts of following up they completely ghosted us. Bad business. Better off using a different software and company **What problems is Syndigo solving and how is that benefiting you?** Easy way to push products but make sure they are the correct fit for you ### 45. Good when GDSN is required **Rating:** 3.5/5.0 stars **Reviewed by:** Matt T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2020 **What do you like best about Syndigo?** I like the portal setup and ease of use. **What do you dislike about Syndigo?** Our product readiness score is 100%, but it also shows that we're "missing required taxonomy" for all of our items. Every time I look for the missing required taxonomy, I'm unable to see what's missing. I'm unable to determine if our recipients are not subscribing to our data because of this. We also think the price is a little much for what we need. **What problems is Syndigo solving and how is that benefiting you?** Our recipient, Lowe's, requires a GDSN service and Syndigo was recommended. We decided to move forward with the service, and have accomplished what we need. ### 46. Awful Experience - Very High Costs - 24 months min. **Rating:** 0.0/5.0 stars **Reviewed by:** Arnaud E. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Syndigo?** They are good to sell it at an amazingly high price, especially vs. other platforms. Once installed, never works fine, some products never uploaded despite sending info numerous time and following it numerous times... VERY VERY BAD experience Contact retail directly - DON'T WORK WITH THEM **What do you dislike about Syndigo?** Costs Awful technical follow-up - never worked as it should No flexibility and commercial sense from them **Recommendations to others considering Syndigo:** DON'T USE Organize directly with retailers, they will do it for free and it will work with them! **What problems is Syndigo solving and how is that benefiting you?** ZERO - only costs ### 47. Fairly simple to get started, with tons of more advanced options available! Constantly improving! **Rating:** 5.0/5.0 stars **Reviewed by:** Pinny F. | Director of eCommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2020 **What do you like best about Syndigo?** Our partnership with Riversand has been extremely productive. We were one of the earliest customers to buy the Ascend offering. We were blown away by the speed with which we were able to proceed. Instead of a prolonged implementation, we went live within one week of signing with the help of the out-of-the-box solution. We worked with Riversand to build the BigCommerce connector which is now available on the Riversand App Marketplace. With this app, we were the first Riversand customer to be onboarded on the BigCommerce marketplace. **What do you dislike about Syndigo?** There is not much to dislike about Riversand. We’ve had a very productive relationship with them. **Recommendations to others considering Syndigo:** Fairly simple to get started, with tons of more advanced options available! Constantly improving! **What problems is Syndigo solving and how is that benefiting you?** We are able to implement a robust business process that helped us maintain and manage the product information with accuracy and consistency. We also integrated our eCommerce platform i.e. BigCommerce with Riversand with a quick turnaround time. ### 48. Love It! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather K. | Channel Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2021 **What do you like best about Syndigo?** I like feeling like there is an extension of my team within Syndigo. I like how easy it is to create enriched content and to set up items for retailers. **What do you dislike about Syndigo?** N/A - I haven't found anything I dislike. **Recommendations to others considering Syndigo:** I recommend onboarding Syndigo. I started working with them in 2016 when they were formerly Edgenet so it has been a while and it's been fantastic to grow with them and help evolve our brand by giving consumers a great online, engaging experience. **What problems is Syndigo solving and how is that benefiting you?** I am trying to tell a story to consumers through our enriched content displayed on our retailer product pages. I like looking at the analytics within the CXH platform because it helps me improve specific modules that consumers might not be engaging with on the product pages. Seeing how consumers engage with our content allows me to understand what marketing they gravitate towards the most. ### 49. Digital Merchandising Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy D. | Digital Merchandising Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2021 **What do you like best about Syndigo?** The support I receive when I need help with something **What do you dislike about Syndigo?** I didn't know there was training available in the beginning, so I did a lot of exploring to figure out how to get products published **Recommendations to others considering Syndigo:** Take on-line training or attend a webinar to learn how to navigate through the different options. **What problems is Syndigo solving and how is that benefiting you?** I'm currently only using Syndigo with one retailer. But after using it for a year, I now want to explore other retailers. Some of the retailers we already do business with but using different platforms. Syndigo makes it easy to have all of my base information in one place. ### 50. Not just a provider, but a partner **Rating:** 5.0/5.0 stars **Reviewed by:** Darrin E. | Global Web and Digital Development Mgr., Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2020 **What do you like best about Syndigo?** Ease of DataModel creation and modification. System configuration, hierarchy, entity relationships, etc. are all very easy to create. When changes are required, they are straight forward and easy to do, either in-house or with the assistance of Riversand Support. Recently upgraded to the latest version of Riversand MDM, and seeing vast improvements in the UI, data model and hierarchies. API calls much improved. **What do you dislike about Syndigo?** Latest version has some limitations out of the box that require customization for attributes and nested attributes. Currently working with Riversand support however to resolve these. **Recommendations to others considering Syndigo:** Riversand has many solutions to cover all scenarios in Product Information and Digital Asset Management. **What problems is Syndigo solving and how is that benefiting you?** We are using Riversand as our Primary source of data storage for product information and integrated with our various web and digital marketing offerings. ## Syndigo Discussions - [What is Syndigo, The Active Content Engine used for?](https://www.g2.com/discussions/what-is-syndigo-the-active-content-engine-used-for) - 1 comment - [View Syndigo pricing details and edition comparison](https://www.g2.com/products/syndigo-syndigo/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+18%3A46%3A34+-0500&secure%5Bsession_id%5D=2211d931-35c7-4f31-9642-200043d68c35&secure%5Btoken%5D=097c766b45fa123a88fdfb4467045e3cbadee8c580c124c4f0663421e74d6874&format=llm_user) ## Syndigo Features **Interface and Performance** - Import/Export - Organizational Interface - Search - File Preview - Analytics - Reporting/Analytics **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Data Management** - Collection - Cleansing - Classification - Access Rights - Versioning - Publication - Digital Assets **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Data Management** - Data Types - Consolidation - Cleansing - Validation - Correction - Market Data Analysis - Data Aggregation - Real-Time Data - Data Verification **Management** - Hierarchy Management - Reference Data Management - Data Lineage - Metadata Management - Real-Time Data - Workflow Management - Process Management - Catalog Management - Compliance Management - Multi-Channel Management **Data management - Catalog Management** - Centralized Product Information - Data Import/Export - Product Data Enrichment - Data Mapping **Asset Management** - File Types - Metadata - File Transformation - Versioning - Expiration - Watermark - Digital Rights Management - Brand Guidelines **Administration** - Data Storage - A/B Testing - Integrations **Optimization** - Data Quality - Workflows - Localization - Data Quality Control - Rules-Based Workflow **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions - Customizable Branding - Knowledge Management - Workflow Management - Email Management - Feedback Management - Survey/Poll Management - Negative Feedback Management **Analytics** - Forecasting - KPIs - Dashboards - Integration - Demand Forecasting - Third-Party Integration **Functionality ** - Multi-Domain - Match & Merge - Relationship Mapping - User Interface - Data Mapping **Security** - Data Governance - Data Masking **Product catalogs - Catalog Management** - Category Management - Search and Navigation - SEO Optimization - Inventory Management - Pricing Management - Promotions Management - Data Storage Management - Campaign Management - Multi-Channel Management - Content Management - Order Management - Workflow Management - Document Management - Product Data Management - Sales Order Management - User Management - eCommerce Management **Media Types** - Video - Audio - Images **Analytics** - Compliance - KPIs - Performance - Data Mapping **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Integration - Catalog Management** - API Integration - Third-Party Integration - Social Media Integration **Additional Functionality** - Documentation Management - Catalog Management - Content Library - Multi-Channel Marketing - Reporting & Statistics - Categorization/Grouping - Activity Tracking - Content Creation - Third-Party Integrations - Generative AI - Content Management - Collaboration Tools - Data Storage Management - Version Control - Master Record Management - Multimedia Support - Tagging - eCommerce Management - Data Modeling - Online Catalog - API - Role-Based Permissions - Data Import/Export - AI Copilot - Document Storage - Document Management - Workflow Management - Access Controls/Permissions - Image Library - Customizable Branding - Metadata Management - Filtering - Customizable Templates - Multi-Channel Management - Multi-Channel Distribution - Order Management - Customizable Categories - Quality Control - Product Catalog - Product Data Management - File Management - Data Synchronization - Search/Filter - Activity Dashboard - Video Management - Document Templates - Drag & Drop - Multi-Language **Additional Functionality** - Reporting/Analytics - Alerts/Notifications - Multiple Data Sources - Data Migration - Third-Party Integrations - Access Controls/Permissions - Monitoring - Data Quality Control - Data Profiling - Collaboration Tools - AI Copilot - Performance Metrics - Role-Based Permissions - Drag & Drop - Data Connectors - Audit Trail - Data Verification - Data Extraction - Deduplication - Visualization - Data Capture and Transfer - Data Import/Export - API - Generative AI - Activity Tracking - Data Visualization - Activity Dashboard - Version Control **Administration** - Workflow Management - User, Role, and Access Management - Brand Portal - Integration with Creative Software - Integration with Marketing Software - CMS Integration - Document Management - Content Management - User Management - Metadata Management - Video Management - File Management - Configurable Workflow **Analytics and Reporting - Catalog Management** - Catalog Effectiveness - Customer Insights - Online Catalog - Product Catalog **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Multi-Language **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Retail Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Shelf Planning **Additional Functionality** - Sales Activity Management - Business Intelligence - Heatmaps - Customer Experience Management - Price Optimization - Dynamic Pricing - Supplier Management - Predictive Analytics - Customer Data Management - Retail Analytics - Competitive Benchmarking - Conversion Rate Optimization - Reporting/Analytics - Trend Analysis - Performance Metrics - Personalization and Recommendation - Sales Analytics - Supply Chain Management - AI Copilot - Customer Touchpoints - eCommerce Management - Integration Management - Invoice Management - Retail Inventory Management - Customizable Reports - Distributor Management - Space Management - Data Visualization - Order Management - Merchandising - For eCommerce - Retail Management - For Retail - Retail auditing - Brand Management - Data Classification - Sales Automation - Collaboration Tools - Real-time Alerts - Data Governance - Behavior Analytics **Additional Functionality** - Real-Time Reporting - Drag & Drop - Surveys & Feedback - Dashboard - NPS Survey Structure - Customizable Forms - Visual Analytics - Data Visualization - Customer Segmentation - Tagging - Customer Journey Mapping - Text Analysis - Customizable Reports - Real-Time Notifications - Alerts/Notifications - Access Controls/Permissions - CRM - Multi-Channel Data Collection - Multi-Channel Communication - Customizable Fields - Real-Time Analytics - Predictive Analytics - Collaboration Tools - Sentiment Analysis - Trend Analysis - API - AI Copilot - Engagement Tracking - Customizable Templates - Reporting/Analytics **Agentic AI - Digital Asset Management** - Cross-system Integration **Agentic AI - Catalog Management** - Multi-step Planning - Proactive Assistance - Decision Making **Additional Functionality** - Shopping Cart - Multi-Language - Localization Automation - AI Copilot - Content Library - Search/Filter - Customization - Data Synchronization - Access Controls/Permissions - Templates - Customizable Branding - Catalog Creation - Activity Dashboard - Product Comparison - Drag & Drop - Tagging - Categorization/Grouping - Cross Selling Functionality - Monitoring - Document Storage - Image Library - Database Publishing - Customizable Templates - Layout & Design - Generative AI - Reporting & Statistics - Multi-Channel Marketing - Merchandising - Sales Trend Analysis - Order Entry - Version Control **Additional Functionality** - Generative AI - File Conversion - Mobile App - API - Collaboration Tools - Search/Filter - Asset Sharing - Automatic Transcription - AI Copilot - Asset Library - Video Support - File Transfer - Asset Categorization - Image Recognition - Drag & Drop - Customizable Templates - Customizable Branding - Tagging - Watermarking - Commenting/Notes - Natural Language Processing - Document Storage - Access Controls/Permissions - Version Control - Image Library ## Top Syndigo Alternatives - [Plytix Cloud PIM & DAM](https://www.g2.com/products/plytix-cloud-pim-dam/reviews) - 4.7/5.0 (434 reviews) - [Akeneo PIM](https://www.g2.com/products/akeneo-pim/reviews) - 4.4/5.0 (201 reviews) - [Inriver](https://www.g2.com/products/inriver/reviews) - 4.2/5.0 (153 reviews)