MJ
Michelle J.
Small-Business (50 or fewer emp.)
"Synder saves me a lot of time!"
5/5
What do you like best about Synder?

Synder is a time saver for me! It integrates with my accounting software and automatically updates my transactions list. Review collected by and hosted on G2.com.

What do you dislike about Synder?

Not being able to easily purchase additional syncs. Review collected by and hosted on G2.com.

MP
Matt P.
CEO
Small-Business (50 or fewer emp.)
"Great help when I ran into set up problems"
4.5/5
What do you like best about Synder?

The customer support from Roman and the rest of the team was superb on the initial setup, which was proving complicated given existing setup. Review collected by and hosted on G2.com.

What do you dislike about Synder?

Trial is very limited. Having to pay a lot for multi-currency despite very few transactions. Would be good to be able to mix and match functionality. Review collected by and hosted on G2.com.

Brian H.
BH
Brian H.
Owner
Small-Business (50 or fewer emp.)
"Synder Was THE solution to your Quickbooks/Payment Processor conundrum"
3/5
What do you like best about Synder?

Synder is a highly specialized software solution for payment processor integrations into accounting software. They are highly responsive to customer support requests, are continually seeking to better their product, often taking direct queues from customer feedback or requests. Sign into your payment processors (Stripe, Square, etc..), sign into your accounting software and then sit back and relax as all of your sales data, credit card processing fees, customer records, invoices and auto-matched payouts are synced to and perfectly organized and categorized in your books. Review collected by and hosted on G2.com.

What do you dislike about Synder?

UPDATE:2022 - All throughout this year, Synder has continually modified it's plans, removing or reducing core features and bumped up pricing. Even if you paid for an annual subscription in full, the features that you were sold were taken away from you mid-year and the ability to customize your plans sync totals have been completed eliminated which forces you to upgrade to a much more expensive plan, bloated with unecessary features (for many small businesses) just to get the additional monthly syncs that you used to be able to upgrade your monthly plan to for much more economical rates. Review collected by and hosted on G2.com.

Shawna C.
SC
Shawna C.
A
Small-Business (50 or fewer emp.)
"Complicated but worth it!"
5/5
What do you like best about Synder?

Accounting for business with an online shopping cart that utilizes multiple payment processors was an absolute nightmare until I found Synder. The setup is remarkably easy once you understand how the platform integrates and you take the time before you start syncing. In general, support has been amazingly responsive since the beginning and today Felix quickly helped me untangle the mess that I made. Review collected by and hosted on G2.com.

What do you dislike about Synder?

The initial account login setup was confusing because I thought I needed an Accountant profile and ended up with a bunch of duplicate accounts. Felix, in support helped me clean that up. I also wish that the free trial was 30 days. It takes some time to get the hang of it enough to make a solid choice. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"I have been with Synder almost a year now."
5/5
What do you like best about Synder?

I have been with Synder almost a year now. While there have been some glitches, they work quickly to resolve them. I have worked with Andrew quite a few times and he is always helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Synder?

Sometimes making changes in my account without my knowledge to try and fix issues has caused duplicate work Review collected by and hosted on G2.com.

NS
Nick S.
Mid-Market (51-1000 emp.)
"Great Product"
5/5
What do you like best about Synder?

Very easy to use but most importantly the service. Andrew has been unbelievable every step of the way! Review collected by and hosted on G2.com.

What do you dislike about Synder?

Everything is working fantastically. Love the product Review collected by and hosted on G2.com.

LP
Lisa P.
owner
Small-Business (50 or fewer emp.)
"WENT THE EXTRA MILE!"
5/5
What do you like best about Synder?

What I like about Snyder is the idea of Snyder automating transactions from different platforms. It is amazing! that would be and is difficult for a small business owner to do who also has a lot of transactions and to hire a bookkeeper to do it would be extremely costly.

I was also very appreciative that I ended up having a customer service Rep named Felix who was amazing. He was so helpful, he asked questions to make sure that we were on the same page and he was answering my question. He provided screenshots with arrows and instructions to provide better clarity. I explained an issue or something I was concerned about he identified it as a historical import and showed me how to do it and then also said he could do it for me as well.

I am very grateful for this since I have recently had surgery and everything as of late has seemed like a huge task. I can't thank Felix enough for the time and the effort and the extra mile he put into providing the best customer service I've had thus far from Snyder! Review collected by and hosted on G2.com.

What do you dislike about Synder?

I think it is a bit complicated for a novice like me. I also wish they could automate transactions directly and categorize from your business bank account. ie: checks. ach deposits. credits etc Review collected by and hosted on G2.com.

Ferran C.
FC
Ferran C.
Director of Finance
Mid-Market (51-1000 emp.)
"Great support"
5/5
What do you like best about Synder?

Andrey helped me so much. He was very patient with me and explained to me all our issues and solutions. Review collected by and hosted on G2.com.

What do you dislike about Synder?

Sometimes I would be more efficient to have a video call and share the screen Review collected by and hosted on G2.com.

Mark  W.
MW
Mark W.
Accountant
Small-Business (50 or fewer emp.)
"George Bylin Support"
5/5
What do you like best about Synder?

Automation of transactions.

George covered all issues on one call and resolved each one well the first time. He is quick with answers and knows right away where to navigate to find the issue.

Mark Woodin, Accountant, Easy on Hold Review collected by and hosted on G2.com.

What do you dislike about Synder?

None. All is working well. No changes necessary. Review collected by and hosted on G2.com.

JH
Jocelyn H.
Paraprofessional
Small-Business (50 or fewer emp.)
"Vita was really patient and helpful"
5/5
What do you like best about Synder?

Snyder has been great when linking QBO and Stripe. Vita answered all my questions promptly and went out of his way to help! Review collected by and hosted on G2.com.

What do you dislike about Synder?

it takes awhile to sync when you have a large volume of transactions Review collected by and hosted on G2.com.