Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Excellent Product and Support – Highly Recommend Synder!"
5/5
What do you like best about Synder?

We have been using this program for less than a year, and sor far, we are very satisfied with Synder! We had an issue with some failed transactions that weren't synced into QBO and Synder team resolved them quickly over chart. We are very impressed with their customer support.We highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Synder?

We haven't experienced any dislikes with this application. Review collected by and hosted on G2.com.

Jonathan P.
JP
Jonathan P.
Managing Partner
Oil & Energy
Small-Business (50 or fewer emp.)
"Inadequate onboarding and deceptive billing"
0/5
What do you like best about Synder?

They make the competition look amazing, and now we are done with them. Review collected by and hosted on G2.com.

What do you dislike about Synder?

It took ConnectBooks three weeks to onboard us. The difference in support was a chasm. ConnectBooks have the ability to map products between QuickBooks and your marketplaces with a simple excel sheet - like every other application. Synder do not have this facility, we worked with their technical team but they were slow and provided incomplete mapping and support. We asked for a refund of some of the fees we paid but they refused. Initiated a credit card dispute. Review collected by and hosted on G2.com.

Sherif A.
SA
Sherif A.
Small-Business (50 or fewer emp.)
"Musthave for Shopify owners"
5/5
What do you like best about Synder?

Synder has been a game-changer for syncing our Shopify sales platform with our QuickBooks Online (QBO) accounting software. Its highly customizable features allow us to have granular control over how each transaction is synced, thanks to the smart rules that can tailor the process to our specific needs. The interface is intuitive, making navigation and operations straightforward and user-friendly. Another plus is the manual sync option, which gives us the flexibility to oversee the synchronization process on our terms. Above all, the service is outstanding; fast and efficient. A special shoutout to Clarissa, who went above and beyond in assisting us, ensuring that our experience was smooth and productive. Review collected by and hosted on G2.com.

What do you dislike about Synder?

The initial setup process can be somewhat time-consuming, requiring a bit of a learning curve to fully understand and utilize all the features effectively. However, once you're past this stage, the benefits definitely outweigh the initial investment in time. Additionally, while the pricing provides great value considering the functionality and support you get, it could be a little less expensive. Nonetheless, for the efficiency and control it offers, Synder is well worth considering for anyone looking to streamline their e-commerce and accounting processes. Review collected by and hosted on G2.com.

Verified User in Accounting
IA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"We greatly appreciate the easy syncing that Synder allows"
4.5/5
What do you like best about Synder?

We have implemented the Synder integration for 2 clients so far, using TikTok and Paypal. We are getting ready to add Shopify. This has saved us several hours per month in coding transactions in QBO. I would recommend this app integration to anyone looking to save time in their bookkeeping. Review collected by and hosted on G2.com.

What do you dislike about Synder?

sometimes there are failures in syncing, but those are easily monitored and overcomed. Their customer support is great. Review collected by and hosted on G2.com.

Michele S.
MS
Michele S.
Controller
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
5/5
What do you like best about Synder?

Although the platform is extremely easy to use, I did have a question, so I reached out to customer service via Chat and was immediately taken care of by Tata. She gave first rate service, responded to my needs, asked the appropriate questions as well as the questions I didnt think of or concider, covering all the basis and not letting up until I was 100% satisfied. Great team, great tool. I definately recommend Synder! Review collected by and hosted on G2.com.

What do you dislike about Synder?

Nothing at all. I am completely satisfied. Review collected by and hosted on G2.com.

Nino G.
NG
Nino G.
Small-Business (50 or fewer emp.)
"Great Service"
5/5
What do you like best about Synder?

Since we are new to Synder platform, I am still in the process of learning how things are done, therefore I communicate with customer service according to my needs. One thing is absolute - they are very efficient, determined to help and explain to customer every detail. Particularly Mikheil was so so helpful in solving my particular issue. They don't put you on a mile long hold, or disregard any minor detail. and most importantly - they follow-up via email, if needed. You feel like being a premium customer, no matter your plan or subscription. Review collected by and hosted on G2.com.

What do you dislike about Synder?

Wish they had integration with Klarna and Shipbob Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Excellent Functionality and Great Support"
4.5/5
What do you like best about Synder?

Snyder makes it very easy for our business to sync transactions from Stripe and PayPal to our QuickBooks account. The rule functionality is very helpful to automatically apply a class to each of our transactions. Upon joining, Darya hosted a video session where we walked through every question in detail to ensure we were set up correctly. She also helped us with making a change to the platform specifically for our business. Snyder's customer service is great and Darya has put in the extra effort. Review collected by and hosted on G2.com.

What do you dislike about Synder?

We do not have any complaints regarding the functionality of the platform. It would be great if unused sync for a given month were rolled over to the next month, given the cost of the platform. Review collected by and hosted on G2.com.

Kate W.
KW
Kate W.
CEO
Small-Business (50 or fewer emp.)
"Saves time and money"
5/5
What do you like best about Synder?

Synder has taken the headache out of accounting by simplifying and streamlining my online sales. They literally save me hours each month. Sali in customer service is great too! I highly recommend this app. Review collected by and hosted on G2.com.

What do you dislike about Synder?

Theres Nothing I can think of that I dislike. Review collected by and hosted on G2.com.

Vipul J.
VJ
Vipul J.
Founder
Small-Business (50 or fewer emp.)
"Massive time saver and very easy to use"
5/5
What do you like best about Synder?

Easy to Use: Synder's interface is intuitive and user-friendly.

Amazing Support: Synder's responsive and knowledgeable customer support is fantastic.

Time = Money: Synder automates Stripe/QBO reconciliation, freeing up my time!

Synder is a lifesaver for busy small business owners. It simplifies finances, saves time, and reduces stress. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Synder?

Nothing I can think of as they are very good at what they do Review collected by and hosted on G2.com.

Jessica F.
JF
Jessica F.
Finance Associate
Mid-Market (51-1000 emp.)
"Easy to use"
5/5
What do you like best about Synder?

The system is pretty easy to use. The only area that can be confusing is the smart rules but the support team was able to assist us with those. Review collected by and hosted on G2.com.

What do you dislike about Synder?

The way the payments match to the invoice is by email and not by customer name so sometimes it doesn't apply the payment to the correct customer and creates duplicate invoices. Review collected by and hosted on G2.com.