Synders program was exactly what I was looking for. We use Stripe for processing our CCs, but I was driving myself nuts trying to reconcile each month because of the fees they take out prior to releasing our clients payments. Synder streamlined that all for me and tracked the Stripe fees separately while allowing my invoices to match up with payments. There was a bit of a learning curve to set up and some patience so I knew where Synder was putting everything in QBs, but once I trusted it, the syncs are so easy to do. I would say it cuts my time spent on this part of bookkeeping by 98%. I can’t wait to link it to my Amazon business account to track their fees and split up payments as well. (I would like it if it could link Amazon accounts, not just Amazon business accounts.)
Often times software is frat but the customer service falls short. This is NOT the case with Synder. Their customer service is great. They are very responsive, timely in their responses and will help you get the answer you need if you can’t figure someone out on your own. They seem always happy to help. Review collected by and hosted on G2.com.
- Setup initially takes some time, as it’s not intuitive unless you have some time to concentrate, but any issues, customer was very quick to help.
- I’d like the unused syncs each month to roll over. I didn’t realize this and got a month behind initially thinking I’d just catch up, so I lost the opportunity to use last months syncs when the transactions came in a month ago.
- I would like it if we could link general Amazon accounts, not just Amazon business accounts
- I’d like a mid-level payment or new company tier. We’re a new startup, so the $39.99/mth or 500 transactions per month level is too rich for us at this time. Hands down once we can afford it, it’d definitely be worth it! Review collected by and hosted on G2.com.
