UP

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

9/28/2020

"Ease of use"

5/5

What do you like best about Syncrofy?

Ease of use and personalization. Very helpful to get our day to day support done. Review collected by and hosted on G2.com.

What do you dislike about Syncrofy?

Can refine the search and UI options a little more. Review collected by and hosted on G2.com.

Recommendations to others considering Syncrofy:

Highly recommended based on our experience using the product. It is a night and day difference for us when we switched to Syncrofy as our data access times and wait times have significantly reduced making it easy for everyone. Review collected by and hosted on G2.com.

What problems is Syncrofy solving and how is that benefiting you?

Supporting the customers with all their EDI Inquiries. On demand access to the EDI transactions and errors. Very user friendly and easy to use. Love the quick view of the EDI transaction data without actually looking at the raw EDI data. Review collected by and hosted on G2.com.

BM

Becky M.

Enterprise (> 1000 emp.)

10/27/2020

"B Mueck"

4.5/5

What do you like best about Syncrofy?

the ease to data that today takes us hours to track/maintain Review collected by and hosted on G2.com.

What do you dislike about Syncrofy?

would like more unique filters and ability to assign labels or groupings based on internal assignments Review collected by and hosted on G2.com.

ND

nate d.

EDI

Small-Business (50 or fewer emp.)

2/5/2021

"Program is useful enough I would recommend it but still has some slightly annoying features"

4/5

What do you like best about Syncrofy?

The ease at which I can see all PO infoo Review collected by and hosted on G2.com.

What do you dislike about Syncrofy?

fustrating reprot creation at times..... Review collected by and hosted on G2.com.

UR

Verified User in Retail

Mid-Market (51-1000 emp.)

9/24/2020

"Syncrofy"

5/5

What do you like best about Syncrofy?

I love how it is easy to use and quick to pull up information that I need in a moments notice. Review collected by and hosted on G2.com.

What do you dislike about Syncrofy?

Currently we are not able to extract PO's from Syncrofy. I would love to have this feature added in the future. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

9/29/2020

"Great service"

4.5/5

What do you like best about Syncrofy?

Intuitive UI. However, their people are the real assets. Constantly looking for feedback and ways to improve. Very quick to address and fix problems. Review collected by and hosted on G2.com.

What do you dislike about Syncrofy?

I would very much like a way to export a non-EDI version of a PO to a PDF. Review collected by and hosted on G2.com.

UA

Verified User in Automotive

Enterprise (> 1000 emp.)

12/11/2020

"Good for visibility into fill rate and lead time, helped with lost revenue"

4.5/5

What do you like best about Syncrofy?

Proactive alert feature, ability to evaluate trading partners, internal /external error resolution, invoice reconciliation. Review collected by and hosted on G2.com.

What do you dislike about Syncrofy?

Would be helpful to see more detailed reporting in the Syncrofy dashboards Review collected by and hosted on G2.com.

Recommendations to others considering Syncrofy:

Leverage live help early on for optimal experience Review collected by and hosted on G2.com.

What problems is Syncrofy solving and how is that benefiting you?

Syncrofy helped my team identify and work with our poorly performing trading partners to better resolve trading discrepancies, and ensure deliverability on our end. Review collected by and hosted on G2.com.

RG

Ronald Adrian G.

Senior Accounting Analyst

Enterprise (> 1000 emp.)

10/6/2020

"It is a complement to our accounting systems in determining opportunity gaps in our payables"

4/5

What do you like best about Syncrofy?

The reporting lets us look at a higher level on the lay of the land in payable processing status. Review collected by and hosted on G2.com.

What do you dislike about Syncrofy?

It was not clear in the beginning on how Syncrofy fits in the grand scheme of things, especially during a transition Review collected by and hosted on G2.com.

UA

Verified User in Automotive

Mid-Market (51-1000 emp.)

9/25/2020

"The interface is very user-friendly and easy to read."

4/5

What do you like best about Syncrofy?

Seeing the EDI transactions in a timeline Review collected by and hosted on G2.com.

What do you dislike about Syncrofy?

Can be difficult exporting large data... Review collected by and hosted on G2.com.

UR

Verified User in Retail

Enterprise (> 1000 emp.)

9/24/2020

"i like to make sure suppliers acknowledge EDI orders, also like to see if PO's were invoiced"

4/5

What do you like best about Syncrofy?

easy to navigate, shows invoices, purchase order acknowledgments Review collected by and hosted on G2.com.

What do you dislike about Syncrofy?

does provide tracking and ETAs for Purchase orders Review collected by and hosted on G2.com.

UP

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

9/24/2020

"User Friendly tool with good reporting and dashboard"

4/5

What do you like best about Syncrofy?

Reporting and Dashboards view in the application. Review collected by and hosted on G2.com.

What do you dislike about Syncrofy?

Security configuration and configuration can be improved Review collected by and hosted on G2.com.