# Syncplify Reviews **Vendor:** Syncplify **Category:** [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace) **Average Rating:** 4.6/5.0 **Total Reviews:** 16 ## About Syncplify Syncplify is a dynamic software company based in the US. It develops software for secure file transfer and sharing. The flagship product is Syncplify Server!, a cross-platform SFTP, SSH2, SCP, FTP(E/S), HTTPS, and sharing server, which focuses on security and extensibility. Our secure file server software is trusted by thousands of small-medium businesses, Fortune 500 companies, and government entities all around the world. ## Syncplify Pros & Cons **What users like:** - Users commend the **reliability** of Syncplify, emphasizing its stability and excellent support in file transfer solutions. (3 reviews) - Users praise the **excellent customer support** of Syncplify, highlighting their knowledgeable and fast assistance during setup issues. (2 reviews) - Users praise the **easy setup** of Syncplify, finding it intuitive and swift for a seamless experience. (2 reviews) - Users commend the **stability and customization options** of Syncplify, praising its ease of use and reliability. (2 reviews) - Users praise Syncplify for its **speed and reliability** , consistently enjoying a seamless and efficient experience. (2 reviews) - Customizability (1 reviews) - Customization (1 reviews) - Users highlight the **ease of use** of Syncplify, appreciating its intuitive interface and quick installation process. (1 reviews) - Users praise the **easy installation** of Syncplify, appreciating its intuitive setup and reliable performance over the years. (1 reviews) - Feature Variety (1 reviews) **What users dislike:** - Users find the **interface design confusing** , which impacts their overall experience with Syncplify. (1 reviews) - Users find the **unusual architecture and user interface** of Syncplify challenging and less intuitive. (1 reviews) - Users find the **unusual architecture and user interface** of Syncplify challenging, impacting overall usability and experience. (1 reviews) ## Syncplify Reviews ### 1. Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony G. | IT system administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Syncplify?** The software is great, very easy to set up. I was able to restore a backup from a previous version of the software, it took all our users and our virtual disks. Absolutely smooth. The only sticking point was licensing, and Fjodr Soyevskji was the support specialist who helped me through that. He responded very quickly, saw what was wrong with my setup, and got me on the right track. I probably reopened that ticket like 4 times, and he was always very professional and fast with his responses. Fjodr is definitely a valuable member of your team, thank you all so much! **What do you dislike about Syncplify?** It wasn't clear that I was using the wrong version of license key, in the future a good idea might be to check the version of the license key in the customer portal. Maybe a quick pop up to say "hey that's an old key, I hope you're not trying to activate our new software with that" **What problems is Syncplify solving and how is that benefiting you?** We need a secure method to transfer files ### 2. Powerful FTP software with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Syncplify?** Syncplify is easy to install and use and their support is excellent. We've used it for several years now and it is reliable and fast. The user interface is very intuitive. It has all the features we were looking for and more. Their support is knowledgeable, fast, and extremely willing to help. **What do you dislike about Syncplify?** We've used it for several years now and there isn't anything that we dislike. **What problems is Syncplify solving and how is that benefiting you?** Syncplify helps us FTP quickly and easily. Setting up new ftp sites is quick and easy for everyone involved. ### 3. Stable solution with suitable functions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Syncplify?** Very stable application for file transfer solution. Lots of options and customisation possibilities. **What do you dislike about Syncplify?** A somewhat unusual architecture and user interface. **What problems is Syncplify solving and how is that benefiting you?** Running transparent for 24/7 data transfer with customer. ### 4. Awesome tech support **Rating:** 5.0/5.0 stars **Reviewed by:** Marshall S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Syncplify?** Very responsive technical support. Ease of use. **What do you dislike about Syncplify?** There could be some improvements to the multi-server support, but I think they are working on that. **What problems is Syncplify solving and how is that benefiting you?** I needed to replace our existing end-of-life SFTP server. I wanted the file organization to be compatible with our old server for ease of transition. I wanted a multi-server solution for redundancy. Symcplify was the only system I evaluated which met all my criteria. During my implementation, I ran into several issues. Some turned out to be Symcplify issues, which they promptly fixed. Others turned out to be issues with clients using deprecated protocols (and who were unable to change). Much to my surprise and delight, Syncplify re-enabled support for those protocols so that I could support those clients. **Official Response from Elena Zvidrina:** > Marshall, thank you so much for the review and feedback. We made the changes and fixed a few little bugs that affected HA implementation. ### 5. Modern solution for SFTP server **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Syncplify?** Easy installation and setup, visual look and feel, versatile security settings, customer support. **What do you dislike about Syncplify?** For some settings, services need to be restarted for the setting to take effect. **What problems is Syncplify solving and how is that benefiting you?** We needed a solution for transferring files via SFTP and HTTPS and Syncplify provides us both nicely. **Official Response from Fjodr Soyevskji:** > Thank you very much for your review, we appreciate your feedback. Although for some settings (ex: bindings) there is no technical way to avoid a service restart, we're hard at work to minimize the number of settings that require a restart in our next major version (v7.0) to be released later this year. ### 6. Fast and attentive service **Rating:** 5.0/5.0 stars **Reviewed by:** Eddie R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Syncplify?** We had an instance of a client that was blacklisted and we did not know why. I opened a support ticket and very quickly was provided with the posible reasons for blacklisting. Support was fast, accurate and professional. I also like the logging facility withing Syncplify. The truth is in the logs! **What do you dislike about Syncplify?** I have no dislikes or find any downsides **What problems is Syncplify solving and how is that benefiting you?** Securely moving files **Official Response from Elena Zvidrina:** > Hello Eddie, thank you for the review. We are happy to hear that you are satisfied with the received support. ### 7. Simply Great SFTP server **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Syncplify?** It just works all the time. I've never had an issue in the 3 years we have been using the software. UI is simple and easy to use for allowing and blocking traffic. Set up was a breeze as well. **What do you dislike about Syncplify?** My only complaint is really with a few UI elements. Some of the box or pages just contain less info than I would like to see. For example, the page to whitelist the IPs only shows about 5 at a time. However, I am upgrading to v6 soon. If some of these are updated, I'll update the review. **What problems is Syncplify solving and how is that benefiting you?** Our old SFTP server was was not flexible and had little logging information. It was very difficult to troubleshoot problems. With Syncplify, for 1 we don't have as many issues, and if there is connection trouble, the logs are nice and clear and the multible log details are a great thing to have. **Official Response from Elena Zvidrina:** > Thank you for the review and feedback. We are happy to hear you are satisfied with the software. V6 definitely is a big improvement over V5 features. And V7, which we plan to release later this year, will have even more UI updates. Thank you for being a loyal customer! We're always a click away to help with any questions. ### 8. Enterprise Grade Software at a Reasonable Price **Rating:** 5.0/5.0 stars **Reviewed by:** Brian H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Syncplify?** It is easy to install, and easy to maintain. It supports every file transfer protocole you can thing of and all in the basic version. I've been searching for something to replace Filezilla for months, and tried a lot of candidates. It wasn't even a contest once I tried Syncplify. **What do you dislike about Syncplify?** So far, I haven't really found a downside. You definitely have to read their documentation. But that isn't really a downside. Maybe the name... it's kind of a tougue twister until you get used to it. :-) **What problems is Syncplify solving and how is that benefiting you?** I have multiple customers that deliver files to us in a varity of ways and require SFTP (some for HIPAA compliance). These files are input into our automation workflows very easily with Syncpliy. Additionally, Syncplify's ability to support multiple protocols per user allow us to support clients with multiple requirements. I'm a new user so I can't tell you how their tech support is but communication with them has been very good so far and they have not pressured me in the least. **Official Response from Elena Zvidrina:** > Hello Brian. Thank you so much for your review. We are very happy to hear that you like Syncplify products. And yes, it's a bit of a tongue twister, but we like it because it truly represents what Syncplify stands for: Synchronization Simplified. ### 9. My go to for SFTP **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Syncplify?** We use Syncplify SFTP solutions for a cricital part of our business to receive files from clients. The ease of use makes Syncplify our go to software. Their customer/tech support is quick to reply to emails and help where needed. **What do you dislike about Syncplify?** They recently changes their licensing model where you have to purchase the premium license when you go over 100 users. That kinda sucks but whatcha gonna do? **What problems is Syncplify solving and how is that benefiting you?** We had a business need where we needed to implement a new SFTP solution. Syncplify made this easy for us to stand up. **Official Response from Elena Zvidrina:** > Thank you for your review. We're sorry to hear about the inconvenience caused by our licensing restructure. ### 10. A completely professional solution **Rating:** 4.5/5.0 stars **Reviewed by:** Stefan J. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Syncplify?** The web interface is great for configuration and administration. The system is very stable for all SFTP and FTP processes. It's an easy installation.A solution with many functions. **What do you dislike about Syncplify?** We don't have any negative points. A great software solution. **What problems is Syncplify solving and how is that benefiting you?** All support requests and issues were resolved promptly. **Official Response from Elena Zvidrina:** > Stefan, thank you so much for the review. We appreciate your kind words. ### 11. Solid and we rarely come across problems with this software **Rating:** 4.5/5.0 stars **Reviewed by:** Fransiscus L. | Manager - Infrastructure and Security, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Syncplify?** Syncplify is like a "set and forget" software .. it runs without many hiccups. **What do you dislike about Syncplify?** It is still need to be hosted on a server. A cloud / serverless option would be great! **What problems is Syncplify solving and how is that benefiting you?** Secure file sharing with partners **Official Response from Elena Zvidrina:** > Hello Fransiscus, thank you for the review and feedback. A serverless option is a good idea. We will consider it. Thank you for the suggestion. ### 12. Uninterrupted, secured and fast SFTP Server **Rating:** 5.0/5.0 stars **Reviewed by:** Zeeshan H. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Syncplify?** Robust and fast response. Very reliable and easy to integrate. **What do you dislike about Syncplify?** Nothing, all features are awesome. There is bo negative expect. **What problems is Syncplify solving and how is that benefiting you?** Easy to use, integrate and migrate. **Official Response from Elena Zvidrina:** > Zeeshan, thank you for your valuable review. ### 13. Great FTP-Server for windows and linux **Rating:** 4.5/5.0 stars **Reviewed by:** Max K. | IT-Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Syncplify?** Setting up and configuring the Syncplify server was simple on both Linux and Windows. Many features for a fair price. **What do you dislike about Syncplify?** SSL certificate cannot be renewed automatically with letsencrypt. **What problems is Syncplify solving and how is that benefiting you?** Reliable FTP server to offer downloads to customers **Official Response from Elena Zvidrina:** > Hello Max, thank you for the review and your feedback. We added Let's Encrypt support to our next version 7, which is planned to be released at the end of 2024. ### 14. Upgrade to Version 6 **Rating:** 4.5/5.0 stars **Reviewed by:** Sergio G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Syncplify?** It is a simple application to use and everything is in the Server login site **What do you dislike about Syncplify?** I do not dislike anything. Everything works for me. **What problems is Syncplify solving and how is that benefiting you?** We use this application for our client to upload and download critical files for their business **Official Response from Elena Zvidrina:** > Sergio! Thank you so much for your kind review! ### 15. Syncplify **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Syncplify?** It is easy to use once it is set up you can forget about it. **What do you dislike about Syncplify?** Not much to dislike. Documentation can be confusing but support is helpfull **What problems is Syncplify solving and how is that benefiting you?** Allows us to share files/receive files form vendors safely. **Official Response from Elena Zvidrina:** > Hello and thank you for the review and feedback. We are working on adding more helpful details to documentation and our knowledge base. ### 16. Simply a great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Syncplify?** Multi-platform, simple to set up, excellent web client. **What do you dislike about Syncplify?** Nothing. what can be useful is already implemented **What problems is Syncplify solving and how is that benefiting you?** We use syncplify server to give our customers access to shared and non-shared resources.Being able to install it on any type of OS, Win or Linux, this is certainly a plus **Official Response from Elena Zvidrina:** > Thank you so much for the review! - [View Syncplify pricing details and edition comparison](https://www.g2.com/products/syncplify/reviews?locale=it§ion=pricing&secure%5Bexpires_at%5D=2026-05-31+01%3A34%3A56+-0500&secure%5Bsession_id%5D=2dcf420a-9410-4d5f-b1e5-9cb7d387a8de&secure%5Btoken%5D=ab3352bed2c41d81fae4be9a2b010ab7a851e6eb92744c9435f221d0b00f1331&format=llm_user) ## Syncplify Features **Data Delivery** - Load Balancing - Application Integration - File Transfer Acceleration **Management** - File Management - Synchronization - Scheduling - Performance **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Functionality** - Encryption - Extensibility - Reporting and Analytics **Functionality** - File Transfer - Language Support - File Backup **Governance** - Access Control - Compliance - Provisioning and Governance **Security** - Encryption - Authentication - Access Control **Core Transfer Infrastructure - Managed File Transfer (MFT)** - Load Balancing - File Transfer Acceleration - Application Integration - Content Routing **Platform Capabilities - Managed File Transfer (MFT)** - Encryption - Mobile Support - Reporting and Analytics - Extensibility **Security & Compliance Controls - Managed File Transfer (MFT)** - Access Control - Compliance - Provisioning and Governance **Intelligent Automation & AI - Managed File Transfer (MFT)** - Anomaly Detection - Automated Policy Enforcement - Predictive Resource Allocation - Intelligent Routing ## Top Syncplify Alternatives - [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) - 4.6/5.0 (430 reviews) - [FileZilla](https://www.g2.com/products/filezilla/reviews) - 4.5/5.0 (755 reviews) - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) - 4.4/5.0 (517 reviews)