# SyncMatters, Inc. Reviews **Vendor:** SyncMatters **Category:** [HubSpot Consulting Services](https://www.g2.com/categories/hubspot-consulting-services) **Average Rating:** 5.0/5.0 **Total Reviews:** 9 ## About SyncMatters, Inc. SyncMatters is a type of data integration and CRM services solution that helps organizations migrate, connect, and manage data across platforms such as HubSpot, Salesforce, and other CRM systems. It is designed for businesses that need reliable CRM migration services, HubSpot migration, and custom integrations to support sales, marketing, and operations workflows. The platform and services are used by mid-market and enterprise organizations that rely on accurate, connected data to run their business. Common use cases include CRM-to-CRM migrations, system consolidations, data cleanup, and building integrations between multiple tools. SyncMatters also supports ongoing CRM management and optimization, helping teams maintain data quality and improve system performance over time. Unlike standalone software tools, SyncMatters combines technical implementation with consulting expertise. This allows organizations to handle both straightforward migrations and complex integration scenarios that require custom logic, validation, and workflow automation. As a HubSpot integration partner, SyncMatters works closely within the broader CRM ecosystem to ensure systems are aligned and data flows correctly between platforms. Key features and capabilities include: CRM migration services, including HubSpot migration and multi-platform data transfers Custom integrations using APIs to connect CRM systems, databases, and third-party tools Data cleansing, mapping, and validation to ensure accuracy and consistency Support for complex use cases such as multi-system environments and large data volumes Ongoing CRM management and optimization to maintain performance and usability SyncMatters is suited for organizations that need a structured, technically sound approach to managing CRM data. By focusing on data integrity, system connectivity, and scalable processes, it helps teams reduce manual work, improve reporting accuracy, and support long-term business growth through better data management. ## SyncMatters, Inc. Reviews ### 1. 10/10 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about SyncMatters, Inc.?** Their professionalism and genuine desire to help never failed to impress me. **What do you dislike about SyncMatters, Inc.?** There is nothing to dislike, especially in Lucy's hands! **What problems is SyncMatters, Inc. solving and how is that benefiting you?** SyncMatters helped us with our Migration to HubSpot. Lucy was very responsive and helpful and went out of her way to assist us even when our alloted time together was up. She went above and beyond in every single matter and were there to help whenever we needed them. ### 2. Amazing customer service and quick response. We felt like we were top priority! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna M. K. | Sr. Specialist, Sales Support, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2020 **Describe the project or task SyncMatters, Inc. helped with:** We were migrating data from an old CRM to new and were able to successfully do most of that with the quick self-service tool. When we came across an error with migrating records of one of the objects however, Lucy and her team quickly stepped in and resolved the issue, finishing our migration without any aggrivation or frustrating investigative work on our end. **What do you like best about SyncMatters, Inc.?** Convenient Data2CRM tool, quick and easy. The BEST customer service! **What do you dislike about SyncMatters, Inc.?** No issues when it comes to the product or working with this team. **Recommendations to others considering SyncMatters, Inc.:** Highly recommend working with this group. Excellent customer service and quick resolution. There were some settings I needed to change on my end to facilitate what they were doing on the back end to complete my project and they provided me with the "How To" guide to make the changes, saving me a lot of time and investigative work. **What problems is SyncMatters, Inc. solving and how is that benefiting you?** Able to resolve migrating records with related records from one CRM to another seamlessy. ### 3. Lucy and her team were great to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** James P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2020 **Describe the project or task SyncMatters, Inc. helped with:** My company was in the process of implementing salesforce.com from scratch which included migrating 2 distinct systems into salesforce.com. This process required not only the migration of data, but de-duplication and merging of existing data. **What do you like best about SyncMatters, Inc.?** Lucy and her team did a great job of helping map the existing fields which also went a long way towards cleaning up the data DURING the migration as opposed to after the migration which saved me and my team many hours of headaches. They were also able to migrate activities and other ancillary information much to delight and relief of the sales team. **What do you dislike about SyncMatters, Inc.?** While this has nothing to do with Lucy and her team, the data in the source system was garbage Lucy was very accommodating however and we managed to migrate enough information and they provided us with all of the source data for our reference so we could be free of the source system. **Recommendations to others considering SyncMatters, Inc.:** If you're migrating data to salesforce.com, save yourself the time, money, and headaches. Go with Trujay. They have done all of the heavy lifting for you and their pricing for the managed migration is well worth it! **What problems is SyncMatters, Inc. solving and how is that benefiting you?** As with any migration, there will be at least a few questions about records that didn't come across or where particular pieces of information went. Lucy was able to satisfactorily answer all of my questions and concerns. ### 4. Saved me a lot of time and headache. Was able to migrate all data successfully **Rating:** 5.0/5.0 stars **Reviewed by:** Lane P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **Describe the project or task SyncMatters, Inc. helped with:** Our company was using two separate CRM's. We wanted to merge them and not lose data. We took all the data in HubSpot and migrated it to Zoho. We used the advance mode because I was very familiar with creating custom fields. Advance mode allowed me to manually match the field data in HubSpot to the fields in Zoho. Without this function, we would have lost a lot of data. When it was completed, we did not have any issues. Since this was my first time, it was a learning experience. But Trujay was there to guide me and answer all my question. Irene Staroverova and Scot Trumeter did an outstanding job in making this happen. Thank you both for all your help and we will be using you again on our next project. **What do you like best about SyncMatters, Inc.?** It allowed me to manually match the incoming fields to the source fields. once it was complete, there were no issues. **What do you dislike about SyncMatters, Inc.?** My only dislike would be that they did not have anyone available on the weekend in case I had questions. I understand we all need our free time, so it was not that big of a deal. **Recommendations to others considering SyncMatters, Inc.:** Use them if you are doing any kind of migration between CRMs **What problems is SyncMatters, Inc. solving and how is that benefiting you?** The problem Trujay solved was not losing data and mismatching the data to the wrong fields. ### 5. INCREDIBLE customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Matt G. | Chairman - Australia , Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2020 **Describe the project or task SyncMatters, Inc. helped with:** We bought TruJay on to help with our CRM data migration from Pipedrive to Hubspot. **What do you like best about SyncMatters, Inc.?** Lucy and Irene who were my contacts through this period were INCREDIBLY helpful through the process. We had to re-start the migration due to an error on our end, and they were all over helping us through it. We also had some ongoing support required and they were both incredibly quick to respond and helpful. Quite literally one of the best customer experiences I've ever had. **What do you dislike about SyncMatters, Inc.?** Honestly there werent any things i disliked from this process **Recommendations to others considering SyncMatters, Inc.:** Lucy and Irene who were my contacts through this period were INCREDIBLY helpful through the process. We had to re-start the migration due to an error on our end, and they were all over helping us through it. We also had some ongoing support required and they were both incredibly quick to respond and helpful. Quite literally one of the best customer experiences I've ever had. **What problems is SyncMatters, Inc. solving and how is that benefiting you?** Customer data CRM migration ### 6. Great tool for migrating CRMs, outstanding service **Rating:** 5.0/5.0 stars **Reviewed by:** Sascha-Matthias K. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2020 **Describe the project or task SyncMatters, Inc. helped with:** Have migrated from Zoho CRM to Dynamics. This is a painful task when you want to have all the data in the new system and a couple of pitfalls are waiting. **What do you like best about SyncMatters, Inc.?** Gladfully the service was outstanding and able to solve all the problems in the process. **What do you dislike about SyncMatters, Inc.?** Took a while to migrate, but at the end we could solve it **Recommendations to others considering SyncMatters, Inc.:** - **What problems is SyncMatters, Inc. solving and how is that benefiting you?** Manual CRM migration ### 7. Made the transition easy **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2020 **Describe the project or task SyncMatters, Inc. helped with:** To migrate my accounts from ACT to Capsule CRM **What do you like best about SyncMatters, Inc.?** I have to give Lucy H. very high marks. She gave me a feeling of comfort all the way through the process. You have clearly come up with a good formula for making these difficult transitions easy on the client. **What do you dislike about SyncMatters, Inc.?** I can’t think of anything that I had a problem with **What problems is SyncMatters, Inc. solving and how is that benefiting you?** How to move my customers from one CRM to another CRM ### 8. Made our migration easy **Rating:** 5.0/5.0 stars **Reviewed by:** Norma D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2020 **Describe the project or task SyncMatters, Inc. helped with:** Lucy did a fantastic job helping us do a self-migration. She had in-depth knowledge of the idiosyncrasies of both Copper CRM and Hubspot and she made sure all our data mapping was correct. She rocks! **What do you like best about SyncMatters, Inc.?** Lucy fixed post-migrations errors for us. **What do you dislike about SyncMatters, Inc.?** Any issues were with the CRMs rather than Trujay. **What problems is SyncMatters, Inc. solving and how is that benefiting you?** Saved time. ## SyncMatters, Inc. Discussions - [What is Trujay Group used for?](https://www.g2.com/discussions/what-is-trujay-group-used-for) - [View SyncMatters, Inc. pricing details and edition comparison](https://www.g2.com/products/syncmatters-inc/reviews/syncmatters-inc-review-12583583?section=pricing&secure%5Bexpires_at%5D=2026-05-19+06%3A47%3A28+-0500&secure%5Bsession_id%5D=6f3d1f73-bf38-4553-b48c-c3a8a7b8d329&secure%5Btoken%5D=1f652a48931b5e31f5592dfaa0dfe6d03ee9f56645abc7d044c2c842859dc799&format=llm_user) ## SyncMatters, Inc. Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top SyncMatters, Inc. 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