Syncle Reviews (47)

Reviews

Syncle Reviews (47)

4.8
47 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and automation of Videoly, highlighting how it simplifies video distribution across product pages without requiring constant manual input. The platform's ability to enhance customer engagement and boost conversion rates is frequently noted, making it a valuable tool for e-commerce businesses. However, some users mention a desire for improved reporting features.

Pros & Cons

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LORYN F.
LF
LORYN F.
CEO
Small-Business (50 or fewer emp.)
"Fantastic site. Nothing sells better then a demo and live video of the product"
5/5
What do you like best about Syncle?

The simplicity of the platform whilst the work is done by the team if you want to add your own video it is so simple to do. Review collected by and hosted on G2.com.

What do you dislike about Syncle?

Whilst i was given a better price i still think the pricing could be sharper. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Small-Business (50 or fewer emp.)
"Does what is says on the tin."
4/5
What do you like best about Syncle?

It’s the hands-off nature. The fact that it ’does what it says on the tin’ in terms of being

maintenance free. It doesn’t need any additional input – it just works in the background.

Sometimes people with these solutions promise things that are automated or self sustaining

or don’t need input, but in real life it’s not that simple. Whereby Videoly was not only

implemented quickly, but – with the exception of one or two small things that we pointed

out – was truly hands off. It just worked. It’s also worth calling out that the implementation

process for really smooth and straightforward. Normally, we wouldn’t have implemented

that late int he season, but it was a risk worth taking. Review collected by and hosted on G2.com.

What do you dislike about Syncle?

Coverage didn’t get as high as expected. We’re at about 18% about nine months on. I hoped

we’d get better coverage than that and we might in due course. I know we wont’ get to

100% - that’s not my expectation. But it feels like the coverage rate has plateaud a bit over

time. Review collected by and hosted on G2.com.

Dominykas V.
DV
Dominykas V.
CEO
Small-Business (50 or fewer emp.)
"Great product which helps to convert"
5/5
What do you like best about Syncle?

We do not have to put manual resources into embedding YouTube product video content. As we are a small team, we can use the time more productively. The video content statistics show that the consumers find the videos helpful and they enjoy watching them when visiting our webshop. Review collected by and hosted on G2.com.

What do you dislike about Syncle?

We have been very pleased with the service. Only once I removed a couple of videos from the product page. The statistics from Videoly’s dashboard are helpful. One development idea is more in depth -statistics on how the videos impact revenue. Review collected by and hosted on G2.com.

🏌🏻‍♂️Dean C.
C
🏌🏻‍♂️Dean C.
Head Of Marketing
Mid-Market (51-1000 emp.)
"Consultative service with great reporting dashboard"
4.5/5
What do you like best about Syncle?

Reduced bounce rates, and longer dwell time Review collected by and hosted on G2.com.

What do you dislike about Syncle?

This review template needs work, it is not user-friendly Review collected by and hosted on G2.com.

Didrik R.
DR
Didrik R.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"A great, time saving tool that helps conversions!"
5/5
What do you like best about Syncle?

Easy setup, easy to add more videos, and best of all: Extremely time-saving. A great tool that helps our customers make better and more informed decisions before making a purchase. Review collected by and hosted on G2.com.

What do you dislike about Syncle?

The only thing I feel Videoly can improve is making the product to video matching even - but I guess that requires more manual adding of videos. Besides that, not much more that could be better. Review collected by and hosted on G2.com.

Florestan B.
FB
Florestan B.
Online Marketing Coordinator
Small-Business (50 or fewer emp.)
"Awesome platform !"
5/5
What do you like best about Syncle?

The best thing about Videoly is its automation. It connects automatically videos to our +10K products range and their curation team is here to ensure that the videos are legit and relevant. We have more than 3000 videos as of today!

Apart from that, I really like their team as they are efficient, also ready to help and they provide monthly insights. Review collected by and hosted on G2.com.

What do you dislike about Syncle?

Almost nothing to complain, really. But it has happened, on rare occasions, that Videoly didn't find videos for some products while they exist. Review collected by and hosted on G2.com.

Oscar T.
OT
Oscar T.
M
Small-Business (50 or fewer emp.)
"Easy to set up, easy to handle and improved conversion rate!"
5/5
What do you like best about Syncle?

The most important thing for us is the revenue-increase automated video content from Videoly is bringing to the table. We see this in increased conversions, average order value and enhanced customer experience.

We started to test Videoly out on our Swedish site and we were happy with the results on product pages showing video content. Did a comparative test measuring performance on the same product pages without/with the video player - the conversion rate was 50% higher and average order value 24 % higher when videos were watched. After a few months, we decided to scale the service to the UK, Norway and Germany where we’ve also seen the video content performing well.

It’s also great that Videoly has been able to find product videos for some of our products that are less known. The implementation was also one of the easiest and fastest implementations I’ve done with Google Tag Manager - completed in minutes. Review collected by and hosted on G2.com.

What do you dislike about Syncle?

The results have been great so far. Of course, there is always room for optimization. We’ll, for example, work together with Videoly to improve the watch rate even further to make the sales results even better. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy implementation and good customer service"
5/5
What do you like best about Syncle?

Videoly provides us with a service that delivers selected and relevant product videos and places them directly on our website. The implementation of the service was quick and easy and did not acquire any additional development.

Videoly provides good customer service as the team members respond swiftly to any questions or concerns from our side. We are still at the beginning of using this service but so far, so good! Review collected by and hosted on G2.com.

What do you dislike about Syncle?

We had one video that wasn't relevant showing up on a product page. But it was quickly removed when we reported the mistake. Review collected by and hosted on G2.com.

Christina M.
CM
Christina M.
Digital Marketing & E-Commerce Specialist
Small-Business (50 or fewer emp.)
"Boosting your conversions!"
5/5
What do you like best about Syncle?

Super easy to integrate to our E-Commerce store, saves us a lot of time, Vidoely finds videos that we never have seen and on top of all of this it boosts our conversions! Review collected by and hosted on G2.com.

What do you dislike about Syncle?

Because we are an E-Commerce store with some sensitive products we can see that sometimes we have to control the videos that are being posted because of their content. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy, convenient and effective!"
5/5
What do you like best about Syncle?

The service is really easy to use and we don’t have to do a lot, because it works in the background automatically. Getting started also went really smoothly. Review collected by and hosted on G2.com.

What do you dislike about Syncle?

There is nothing we dislike, as we haven’t had any problems. Review collected by and hosted on G2.com.