--- title: Synchroteam Reviews meta_title: 'Synchroteam Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Synchroteam works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 4 scale: '5' date_modified: '2026-07-30' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Synchroteam Reviews **Vendor:** Synchroteam **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 4 ## About Synchroteam Manage mobile workforces efficiently, simplify business processes and optimize costs with Synchroteam field service management (FSM) software. Synchroteam features tracking, scheduling, dispatch, calendar, job management, reporting, CRM, invoicing and maps. Cloud-based SaaS with iOS and Android mobile apps. Integrates with Quickbooks, Salesforce and Zoho. Create your free trial in \<1 minute and get organized with our affordable, powerful and customizable field service solution. Live support. ## Synchroteam Reviews ### 1. A good software as a field service management **Rating:** 4.0/5.0 stars **Reviewed by:** Abdulaleem M. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2022 **What do you like best about Synchroteam?** The views let you see the staff availability and change the tasks in a calendar style view by dragging and dropping the tasks. Having the screen where technicians pick up the tasks that are not assigned to anyone. It's known as job-pool. **What do you dislike about Synchroteam?** A bit on the expensive side. The workflow area is a bit complicated as well. **What problems is Synchroteam solving and how is that benefiting you?** The ability to see all technicians and jobs on one page and the availability of these technicians. ### 2. Good feature set and a fair price **Rating:** 3.5/5.0 stars **Reviewed by:** Hilton J. | Company Owner, Facilities Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2019 **What do you like best about Synchroteam?** My favorite feature is the customer portal, which uses a token-based rather than login-based system. This token-based systems means that you can share any item or group of items with anyone - a single invoice, a single asset and its related data, a single job site, an entire customer, etc. **What do you dislike about Synchroteam?** Lack of 2-way integration with Quickbooks, inability to schedule multiple visits for a job. **What problems is Synchroteam solving and how is that benefiting you?** Synchroteam has helped organize our jobs and improve transparency with the clients. ### 3. Extraordinary for little medium organizations... **Rating:** 5.0/5.0 stars **Reviewed by:** Valery K. | Miss, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2019 **What do you like best about Synchroteam?** Great for Automated Scheduling, Automatic Reminders, Calendar Management, Digital Signage, Document Management, Employee Databases, Employee Scheduling, Group Scheduling, Import/Export Data, Multi-Language, Reporting, Resource Management, and Task Management. **What do you dislike about Synchroteam?** Need Mac however outsider Calendar Syncing, Accounting Integration, Client Website Integration, Email Integration, and Mobile Access are justified, despite all the trouble. **What problems is Synchroteam solving and how is that benefiting you?** Because time is cash, drive up your profits by knowing how much time your group spends on occupations, travel, breaks. ### 4. Worth his money. **Rating:** 5.0/5.0 stars **Reviewed by:** Valentin C. | Mr, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2019 **What do you like best about Synchroteam?** Great adaptability, superb client service, value for money compared to other products is exceptionally good. **What do you dislike about Synchroteam?** Planning somewhat ungainly, no portable solution for the chairman. **What problems is Synchroteam solving and how is that benefiting you?** For our small group, the product is exceptionally great. It offers me the chance to better manage our customer service and make the work increasingly transparent to the customer. ## Synchroteam Discussions - [What is Synchroteam used for?](https://www.g2.com/discussions/what-is-synchroteam-used-for) - [View Synchroteam pricing details and edition comparison](https://www.g2.com/products/synchroteam/reviews?open_modal_url=%2Fproducts%2Fsynchroteam%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fsynchroteam%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+11%3A08%3A52+-0500&secure%5Bsession_id%5D=277d0a94-135a-446c-ace0-8424c561a71b&secure%5Btoken%5D=a283e09b9ad0259c0561c8e3c894232656802bef3a061b0159a6073b5b9502e5&format=llm_user) ## Synchroteam Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top Synchroteam Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 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