# SyncApps Reviews **Vendor:** Cazoomi **Category:** [iPaaS Software](https://www.g2.com/categories/ipaas) **Average Rating:** 4.2/5.0 **Total Reviews:** 129 ## About SyncApps SyncApps® is all about making integrations easy. We're Cazoomi, a team of Salesforce and NetSuite pros who work remotely. We've got 250+ ready-made workflows to help sales and marketing teams boost donations, close deals quicker, and market smarter. Need help figuring out how to keep your Salesforce, NetSuite, and marketing software data in sync? Our 24/7 support team is here to guide you. If you're looking for a solid iPaaS from experts, SyncApps® is the way to go. ## SyncApps Pros & Cons **What users like:** - Users commend the **responsive and helpful support team** at SyncApps, ensuring a great experience with the product. (2 reviews) - Users find SyncApps to have a **straightforward and user-friendly setup** , enhancing their overall experience with integrations. (2 reviews) - Users appreciate the **user-friendly setup and responsive support** provided by SyncApps, enhancing their overall experience. (1 reviews) - Users value the **easy integrations** of SyncApps, praising its smooth setup and excellent support team. (1 reviews) - Users find SyncApps to offer **easy and straightforward learning** , making integration setup smooth and user-friendly. (1 reviews) - Easy Setup (1 reviews) - Users commend the **sheer flexibility** of SyncApps, appreciating its ease of use and exceptional support. (1 reviews) - Users value the **helpful support staff** of SyncApps, enhancing their experience with quick and knowledgeable assistance. (1 reviews) - Implementation Ease (1 reviews) - Integrations (1 reviews) ## SyncApps Reviews ### 1. Easy Salesforce Email Integration with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Parinaz S. | Enterprise Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2026 **What do you like best about SyncApps?** SyncApps makes integrations very easy and straightforward. The setup process is smooth, user-friendly, and everything works as expected. Their support team is amazing , very responsive, fast to reply, and always helpful. They take the time to understand the issue and provide clear solutions. Overall, it has been a great experience working with both the product and the team. **What do you dislike about SyncApps?** Everything has been working great so far, no issues. **What problems is SyncApps solving and how is that benefiting you?** It makes the integration between Salesforce, Constant Contact, and Mailchimp very easy. We use this product for more than 15 accounts, and it works reliably across all of them. Monitoring results is also simple and easy to manage. ### 2. Truly one of the best out there **Rating:** 4.5/5.0 stars **Reviewed by:** Johnny G. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about SyncApps?** The sheer flexibility of the system + the easability of use make this app top-tier. They also have an incredible knowledgable and helpful support staff. **What do you dislike about SyncApps?** There is so much flexibility that it can seem overwhelming at first. **What problems is SyncApps solving and how is that benefiting you?** The Mailchimp or Salesforce package is not good - SyncApps solved that for us. ### 3. Very needed! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about SyncApps?** Customer support is fantastic! 24/7 and free!!! And now our Salesforce and Mailchimp clients actually talk to each other in a helpful way! The 25% nonprofit discount is also greatly appreciated. **What do you dislike about SyncApps?** It's taken a while for everything to cooperate with SyncApps, longer than I anticipated. **What problems is SyncApps solving and how is that benefiting you?** We use both Salesforce NPSP and Mailchimp, and SyncApps allows one human being to have bidirectionally syncing information in both databases. ### 4. Seamless Integration for our Cause **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry L. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2023 **What do you like best about SyncApps?** At the Fisher Center for Alzheimer's Research Foundation, we rely heavily on maintaining smooth communication with our subscribers and supporters. SyncApps has been instrumental in streamlining our data synchronization between Salesforce and Constant Contact, it was very easy to set up. The platform's user-friendly interface, reliable data transfer, and error-handling capabilities. Even if there may be errors that may arrise, their support team is willing and confident to help. **What do you dislike about SyncApps?** Though SyncApps serves us remarkably well, we did face some customizations that we needed help with from SyncApps. But as stated before their support team is on top of everything. Once past this hurdle, its benefits have far outweighed this minor inconvenience. **What problems is SyncApps solving and how is that benefiting you?** Before using SyncApps, one major challenge we had issues with the seamless synchronization of our dynamic user data across platforms – namely, between Salesforce and Constant Contact. ### 5. Amazing Support, Great Technical Product **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about SyncApps?** It's incredibly easy to use and implement, and very secure. The customer support team is amazing, friendly, and helpful. The owner himself got on an intro call with us. Very kind people. The features are plentiful, works wonders integrating between NetSuite and Mailchimp. **What do you dislike about SyncApps?** No downsides. The product is fantastic. :) **What problems is SyncApps solving and how is that benefiting you?** It integrates our Mailchimp and NetSuite, keeping our CRM in bidirectional perfection. ### 6. User-friendly, seamless integration with Salesforce **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about SyncApps?** We rely heavily on reliable data to ensure smooth and accurate communication with our alumni and supporters. Where we were once using numerous programs and processes to facilitate these connections, SyncApps has allowed us to efficiently consolidate and streamline our data synchronization between Salesforce and MailChimp. The platform has a user-friendly interface that allows even non-tech savvy users to utilize it, and we have been impressed with the reliable data transfer, error-handling, and immediate sync options that allow us to pivot as needed and support our ever-changing communications needs. **What do you dislike about SyncApps?** As a small nonprofit, the cost can be a bit of a hurdle. However, the nonprofit discount helps a bit, and at this time, the benefits outweigh any other issues. **What problems is SyncApps solving and how is that benefiting you?** Before using SyncApps, we had issues with the synchronization of our user data between Salesforce and our email platform. ### 7. Excellent and immediate customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2024 **What do you like best about SyncApps?** Ease of use, Excellent and immediate customer service **What do you dislike about SyncApps?** Integration with SugarCRM add on appeared to slow performance **What problems is SyncApps solving and how is that benefiting you?** integration from Sugar to MailChimp ### 8. Great platform, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge R. | Vice President Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about SyncApps?** Their platform just works, and their support is outstanding. Pricing is sensible. **What do you dislike about SyncApps?** I can't think of any cons since we started. **What problems is SyncApps solving and how is that benefiting you?** We are syncing NetSuite to MailChimp. We tested over five different vendors including Celigo and SyncApps was the best. ### 9. SyncApps by Cazoomi is an awesome easy to use API integrator we use between NetSuite and Active **Rating:** 5.0/5.0 stars **Reviewed by:** Jody S. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about SyncApps?** SImple to setup and use for a novice IT group. We are a small mom-and-pop shop and can do just enough in computers to get ourselves into trouble. So something as simple as this helps us grow our company. **What do you dislike about SyncApps?** We want to do more, but there isn't time to learn and take our API to connect to the next level. This issue isn't an issue with the product as much as we need to have more training. **Recommendations to others considering SyncApps:** It is simple to set up but for the more prominent features, make sure to take advantage of any training you can get your hands on. **What problems is SyncApps solving and how is that benefiting you?** Best connection from NetSuite CRM to Active Campain email marketing. ### 10. Great product, top-tier support, lightning-fast response times... Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo T. | President + Science Officer, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2020 **What do you like best about SyncApps?** We picked SyncApps because it was the only connector that would support Dynamics CRM on-premise, and we needed a solid integration between CRM and ActiveSync. Technical support (that's you, John ;-) ), both pre- and post-sales is sterling. It is the best we ever had with any partner vendor. Kudos! **What do you dislike about SyncApps?** The basic product is free, which is cool. However, after you throw in all the must-haves and nice-to-haves, the subscription can quickly cost a fortune. **What problems is SyncApps solving and how is that benefiting you?** Integration of heterogen systems. Saves us tons of data transcription and miscommunication errors. **Official Response from Angelie Abratiguin:** > Thank you for the great review Ricardo! It’s really good to hear that our 365 on-premise integration is saving your team tons of time. If you hit any snags moving forward just give a shout to our 24/7 support team. Regards, Angie ### 11. So far so great. **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff F. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about SyncApps?** LOVE that the features are separated into a variety of add-ons. I've worked with a variety of competitors, and generally speaking they have an all-or-nothing or have a few add-ons that do very little. **What do you dislike about SyncApps?** Set up is time consuming, but that is less of a knock on this product and more related to how our processes is set up. **What problems is SyncApps solving and how is that benefiting you?** Keeping our contact Database connected and syncing between salesforce and Constant Contact. So far this product seems that it will be a life saver for us at a very reasonable price. **Official Response from Angelie Abratiguin:** > Thank you for an awesome review. Happy to see your company is enjoying the benefits of our seamless integration of Constant Contact for Salesforce. If you hit any snags, just give a shout to our 24/7 support team 24/7 as we're around! Regards, Angie ### 12. Amazing Tech Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about SyncApps?** We were integrating a new system using SyncApps. A total of 3 parties were involved in the process. SyncApps support team was there whenever I needed assistance. Quick to respond. Always willing to jump on a call or share a screen to ensure everything was filled in/checked. **What do you dislike about SyncApps?** The only thing I think could be improved on was the knowledge base on the systems that SyncApp was linking up. It was not until I reached the top tier of their support that they were able to assist with the other pieces of the integration. If I was able to use SyncApp as the one stop shop for the integrations, I think the process would have been a lot more smooth. **Recommendations to others considering SyncApps:** This was my first experience with SyncApp but I was very impressed with their level of service. **What problems is SyncApps solving and how is that benefiting you?** We had to pull the plug on the integration due to time restraints but I am confident that SyncApp would have continued to be very helpful. **Official Response from Angelie Abratiguin:** > Thanks for this fantastic review! We always strive to provide awesome 24/7 support. Happy to know your Consumer Electronics company is enjoying the benefits of automation now that you easily set up your Sync Profile integration with our point and press platform. If you hit any snags, just give a shout to our 24/7 support team 24/7 as we're around! Regards, Angie ### 13. Amazing Customer Service and Thorough Articles. Product is Superior. **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany W. | Program Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2021 **What do you like best about SyncApps?** Product customization and support team services **What do you dislike about SyncApps?** At this time, nothing to say I dislike.. **What problems is SyncApps solving and how is that benefiting you?** Connector between Constant Contact and Salesforce (two-way integration) ### 14. Best option for connecting Salesforce to MailChimp - very responsive support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2020 **What do you like best about SyncApps?** There are many options for connecting MailChimp to Salesforce, and I have found SyncApps' solution to be the most flexible & easy to use, as well as priced appropriately for nonprofit organizations. Support is incredibly responsive and patient with questions! The in-app guidance is very helpful for getting things set-up. **What do you dislike about SyncApps?** A few things can be a bit confusing - difficult to understand when field mapping syncs or does not update records, order of operations on syncs. Support team was available to answer my questions though! **What problems is SyncApps solving and how is that benefiting you?** MailChimp to Salesforce, bidirectional sync **Official Response from Angelie Abratiguin:** > Thank you for dropping by an awesome review about your experience with SyncApps! We always appreciate it. Happy to know your nonprofit is enjoying the benefits of automation now that you easily set up your Sync Profile integration with our point and press platform. If you hit any snags, just give a shout to our 24/7 support team 24/7 as we're around! Regards, Angie ### 15. Terrific Support with quick response time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2019 **What do you like best about SyncApps?** Easy to set up to sync with Salesforce and MailChimp with the assistance of the great support team who responds quickly to your emails. I like the ability to "Sync Now" to see if the changes I've made were correct. And the ability to use Marketing Lists in Salesforce allows for multiple groups syncing with just one sync profile. I have been able to set up the addition of contacts to the appropriate Marketing Lists using the Process Builder in Salesforce. Easy to add additional Salesforce orgs to our SyncApps account too. Now have automation for both orgs. Saves so much time and headache! **What do you dislike about SyncApps?** We have not encountered anything so far that we dislike. **What problems is SyncApps solving and how is that benefiting you?** SyncApps provides the ability to keep our MailChimp groups up to date using the syncing automation between Salesforce and MailChimp. Saves so much time! **Official Response from Angelie Abratiguin:** > Hello! Thank you for sharing an awesome review to wrap up our year. We are stoked by your support of SyncApps and we're glad to know you find our Salesforce & Mailchimp integration a boost for your business. Our Support team is available 24/7 via email for any issues that you might face. Please feel free to reach out anytime and we'll be very much happy to assist. Wishing you & your team a happy holiday! Angie ### 16. Set up new business requirement-sending Client emails during our engagement with them **Rating:** 4.5/5.0 stars **Reviewed by:** Vanessa E. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2019 **What do you like best about SyncApps?** John and Dex and the support team were very prompt when we asked them to help work out how we might set up new profiles between Netsuite and Infusion Soft related to PROJECT records in Netsuite . send emails to clients whose project is half done . send emails to clients whose project is completed At initial request, Project fields and records are not readily available to integrate John and Dex super helpful on troubleshooting and coming up with solutions to meet our requirement over the course of a short time!! Also, as we only presently have the 5 profile licence, the team have kindly increased our licence by 2 so we can test the solution before having to committ to the extra fee per month to increase our licence for good. Thank you very much for this practical and economical approach! **What do you dislike about SyncApps?** We made an accidental error that meant an email went from infusion soft to some clients that we did not want to go, but the upside of this, is that we will ALL never forget about this step (step 2 of the profile; tags equalling the tags in step 1) , ever again!!! **What problems is SyncApps solving and how is that benefiting you?** Now know how to better set up and understand any profile The dev team of cazoomi now working to release a change that will help ALL users; a way to get Project fields. **Official Response from Angelie Abratiguin:** > Hello Vanessa and thank you for sharing how our platform helps make your business day better. Our 24/7 experts will be happy to read this and happy to help you next time you need any NetSuite and Infusionsoft integration advise. Regards, Angie ### 17. Great idea but horrible software and support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about SyncApps?** I like that it's a tool think allows your software to talk to each other. **What do you dislike about SyncApps?** The customer support is the worse. You aren't able to get free customer support, you can only email them and that obviously takes a while. It one (or more) of the profiles isn't syncing properly it informed you there's an error and a unclear reason why but it doesn't tell you how to fix it so it's more time wasted having to email the support team to ask why, nothing gets resolved quickly. **Recommendations to others considering SyncApps:** Find their competitor and use them, make sure they have good customer support **What problems is SyncApps solving and how is that benefiting you?** Syncing our CRM system with our automation system, we run multiple webinars a month and this allows our programs to talk to each other. **Official Response from Angelie Abratiguin:** > Thanks for the feedback and we are happy to hear that the platform is able to integrate your CRM to your marketing automation solution. Please note that our Help Center & Email Support is 100% FREE and 24/7 with under 2 hour response times. Sounds like in this case the severity of the problem might have warranted a call to get your integration questions answered or problems solved so we hope in the future if you hit a wall that you reach out to our 24/7 support to book a call since it is 100% free and we strive to make sure your integration is on track. Regards, Angie ### 18. Sync App Netsuite and Delivra Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Mohsin T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about SyncApps?** The Syncapp is seemless integration between our CRM and Email platform. Its very quick and easy to understand app where you can easily setup sync with minimal knowledge about Netsuite **What do you dislike about SyncApps?** Sometime it seems like CC work in different timezone and to get free review training either we need to stay late in office or come early. but that's worth **Recommendations to others considering SyncApps:** Definitely yes **What problems is SyncApps solving and how is that benefiting you?** We wanted to setup content specific emails and email should be also sent based on specific triggers which could be achieved only if NetSuite and Delivra are talking to eachother. **Official Response from Jessa Racoma:** > Hi Mohsin, Thanks for the awesome review Mohsin and Delivra is one of our top integrations to NetSuite. NetSuite and Delivra work great together and if you ever need 24/7 support we are just an email conversation away. Thanks again, Jessa ### 19. Best Sync App! **Rating:** 4.5/5.0 stars **Reviewed by:** Yathukulan K. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2018 **What do you like best about SyncApps?** Easy use of platform, Simple integration, Hassle free setup, Clarity in reports and Price! The best thing about syncapps is, it saved us almost 6 hours in a week. We used to manually download and upload datas through CSV, Since cazoomi that time is transferred to do better things. Use the app without any second thought, This is one of the apps we have ever used and bought. It does the sync perfectly without any problem. No IT person was needed. We set the report in netsuite and added the key accordingly and in matter of minutes all got sorted. **What do you dislike about SyncApps?** There is nothing as of now as its serving the purpose of why we bought it. Add -ons can be with a certain package. instead of additional purchases. This is the only thing i didnt like obviously :) But other than that you cannot complain any other features on the app. This does the job what we have signed up for. Another issue was, when credit card got expired, we could have got a courtesy call to let us know that there was problem with the payment, but no calls whatsoever. Only e-mail which went into spam. **Recommendations to others considering SyncApps:** Use the app without any second thought, This is one of the apps we have ever used and bought. It does the sync perfectly without any problem. No IT person was needed. We set the report in netsuite and added the key accordingly and in matter of minutes all got sorted. **What problems is SyncApps solving and how is that benefiting you?** Data exchange from netsuite to Mailchimp **Official Response from John Michael Manere:** > Hi Yathukulan! Thank you for dropping an awesome review. Our team is ecstatic to know that our solution is key to your integration needs between NetSuite and MailChimp. For now, our Add-Ons are only available depending on the acquired plan. Thank you for pointing out the credit card issue and please be rest assured that our team will be putting this into high priority. Please keep in touch for our product announcements. In case you hit any snags, please feel free to contact our 24/7 Support team thru support@cazoomi.com, we will be happy to assist you. Thank you. All the best, John ### 20. Cazoomi to the rescue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2019 **What do you like best about SyncApps?** Cazoomi's SyncApps linking SalesForce and Constant Contact are a huge, huge help to ensuring the data we want to use for marketing segmentation and outreach are easily managed and in sync between our CRM and email platform. **What do you dislike about SyncApps?** No downsides at all. The product is great, the level of support is amazing, and the price point can't be beat. **What problems is SyncApps solving and how is that benefiting you?** Making it a lot easier for sales and marketing staff to segment our CRM system for more tailored outreach to our customers and partners. **Official Response from Angelie Abratiguin:** > Hello there! Thanks so much for the review and happy to hear all the positive feedback on how the integration is going. Please keep in touch for our product announcements. Let us know if you hit any snags as our 24/7 Support Team is happy to serve you! Cheers, Angie ### 21. Best support ever **Rating:** 5.0/5.0 stars **Reviewed by:** Margo G. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2018 **What do you like best about SyncApps?** The tech support is fast, efficient, and always helpful. I love working with Clint and Nugroho, and I have even nominated Nugroho for being employee of the week at my very own company! They are always willing to work with us and ask the right kinds of questions to make sure we are implementing the proper solution in the best way possible. **What do you dislike about SyncApps?** Nothing! Maybe just the time difference, but even being 12 hours apart I still find I get prompt responses while other times I have to wait 12 hours. But not a big deal. They are so helpful when they respond that honestly There is really not to much to dislike at all! If only they would come work FOR us! **What problems is SyncApps solving and how is that benefiting you?** Our customers are able to easily integrate the customizations without our software to the custom fields in their ERP. It helps deal with the mess of Desktop integrations, because everything being cloud hosted makes the integrations so much smoother. **Official Response from Angelie Abratiguin:** > Hi Margo! Thank you for the nice review, our subscribers love Handshake to Xero and NetSuite a lot! I will ask our CTO to speed up replies too so please reach out to our awesome 27/7 support anytime. Regards, Angie ### 22. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2019 **What do you like best about SyncApps?** SyncApps allows our company to integrate data from MailChimp to NetSuite. Our sales team loves it! **What do you dislike about SyncApps?** If you need assistance, all troubleshooting is done over email. There is no way of speaking to a live person. **What problems is SyncApps solving and how is that benefiting you?** Our company is able to provide the Sales Team with the email data in regards to open/clicks for every campaign. **Official Response from Angelie Abratiguin:** > We are super excited to hear that the platform is able to integrate NetSuite with Mailchimp the way your Sales team needs it today. We also have listened this year and know that many need a call to work things out so we have initiated a "book us now" feature right from your dashboard to speak with an expert in NetSuite or Mailchimp or any integration you are wanting to connect 24/7. So we hope in the future if you hit a wall that you reach out to our 24/7 support to book a call since it is 100% free and our experts are around to help out anytime. Regards, Angie ### 23. SyncApps: The Good, The Bad, and the Annoying **Rating:** 5.0/5.0 stars **Reviewed by:** Jillian K. | Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2018 **What do you like best about SyncApps?** I like that this has allowed us to have an easier time integrating our CRM solution to our email marketing software and has simplified our workflow for us. **What do you dislike about SyncApps?** I dislike that we only have 5 sync profiles. I would like to have more and not have to pay out the butt for it. Additionally, if you do not have admin rights within your CRM solution, it makes it MUCH more difficult to set it up yourself. **Recommendations to others considering SyncApps:** Make sure you have admin rights in SalesForce or it can hold up your process **What problems is SyncApps solving and how is that benefiting you?** It has provided us with a solution to connect our CRM solution to our email marketing solution so we can make sure that our entire database is in communication with us at every turn. **Official Response from Joanna Mae Abrea:** > Hello Jillian, Thank you for sharing your thoughts with us and we’re happy to know that SyncApps is your chosen solution for your Salesforce to Marketing Automation syncing needs. We understand that having CRM admin rights is crucial when using SyncApps. However, we highly implement security in the data that you share with us. Thus, SyncApps users with regular rights cannot access your CRM data to prevent data loss and to have better data management. You are currently subscribed to our Professional Plan which has 5 integrations. You can simply upgrade to our Enterprise Plan for better Sync Profile options plus more features such as real-time syncing available to all integrations. Again, we highly appreciate your thoughts with us and please do let us know if you hit any snags via our 24/7 support portal. Best, Joanna ### 24. Great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2018 **What do you like best about SyncApps?** The representative I interacted with, John, was very quick to help me resolve my issue (something that has been causing me a lot of headache and problem). He was quick to answer and very helpful. I was able to resolve my issue on the very first interaction. **What do you dislike about SyncApps?** Initally I did have problems with account setup, but at this time, I no longer have any problems. From when I first began using the service, it appears customer service and account support has substantially improved. **What problems is SyncApps solving and how is that benefiting you?** I was having issues with our the Salesforce to Constant Contact integration, but are now resolved. This integration, however, has allowed our company to sync email address from Salesforce into our email distribution list in Constant Contact. **Official Response from Joanna Mae Abrea:** > Hello there! Thank you for sharing your awesome thoughts about SyncApps. We highly appreciate the honest feedback with regards to our product and especially on support as we aim to deliver the best we can to help you with your integration up to speed. Just feel free to give us a shout if you need any help with your SyncApps integration. Best regards, Joanna ### 25. Great product, but horrible customer suppport **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about SyncApps?** The program is pretty intuitive and easy to synch platforms. **What do you dislike about SyncApps?** If you ever get an error or a failed synch, good luck as customer support isnt free and it takes a long time for them to troubleshoot. **What problems is SyncApps solving and how is that benefiting you?** synching our CRM to our Marketing Automation is great and very helpful. **Official Response from Angelie Abratiguin:** > Thanks for the feedback and we are happy to hear that the platform is meeting your needs for integration. Our Help Center & Email Support is 100% FREE and 24/7 with Live Chat & Phone being scheduled. Why We Don't Have Instant Phone Support? SyncApps limits support to online means due to a few reasons, but mostly that integration issues can range from super easy to off the charts hard to solve. Deciding which type via phone or chat is tricky unless we get some much-needed information up front as we might have to involve multiple teams to get you the answers you need. Not very ideal for instant phone support right. Online support and scheduled phone calls help keep SyncApps priced for small businesses, nonprofits, to even large enterprises, and keeps our Engineers busy building and maintaining the best iPaaS features for subscribers just like you. Online support also helps our multiple teams, from Engineering to Tier I, II & III Support, get the details needed to solve a given integration issue. Depending on the severity of the problem, our team will get you to the right resources like our easy to read Help Desk articles, How-To videos, or schedule a call to get your integration questions answered or problems solved so that your organization does not miss a beat integrating your organization’s lifeblood, your data. I hope in the future if you hit a wall that you reach out to our 24/7 support to help in any way since it is 100% free and we strive to make sure your integration is on track. Regards, Angie ### 26. Very useful once you get used to it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2018 **What do you like best about SyncApps?** I am now able to do use MailChimp as though it fully integrates with NetSuite. **What do you dislike about SyncApps?** I wouldn't say SyncApps is very intuitive. I had to talk to Support to get it fully set-up, and it required a phone-in Support session that my company had to pay for. (But it was worth it because the Support team was very knowledgeable and friendly, and they answered all my questions.) **Recommendations to others considering SyncApps:** If there is something you don't understand about the software, just contact Support. They are great and will save you a lot of trouble. It is definitely worth the $50 you have to spend for 30 minutes. **What problems is SyncApps solving and how is that benefiting you?** Without SyncApps we wouldn't be able to integrate our MailChimp and NetSuite accounts. We now can send Automated emails and use the data that we are collecting in NetSuite in MailChimp. **Official Response from Jan Caguindangan:** > Hello! Thank you for the review, The whole team is currently on hand doing their best to make SyncApps a phenomenal point and press integration platform. Your review will help us improve our product more and more each time. Best, Jan ### 27. SyncApps Makes Your Job Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Emily F. | Digital Marketing Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2018 **What do you like best about SyncApps?** I like that it automatically syncs my CRM and email marketing contacts daily. Once you set it up you're all done. **What do you dislike about SyncApps?** If you want to sync more than one contact list you have to pay extra. Other than that SyncApps is great. **Recommendations to others considering SyncApps:** If you want to sync Salesforce or other CRM data to your email management system, this software is the answer! You get the first sync profile for free, so it definitely worth your time to try it out. **What problems is SyncApps solving and how is that benefiting you?** Before I had to manually export data from our CRM (Salesforce) and then import it into Constant Contact, which was very time consuming. The benefit that SyncApps delivers is time savings! Which in turn gives me more time to drive sales instead of managing contacts. **Official Response from Syd Caguindangan:** > Hello Emily, We are happy to know that you found SyncApps a useful integration for Salesforce to Constant Contact. Our Customer Support Team is available 24/7 to help you if you have any concerns. Thank you for sharing your experience with us! Best Regards, Syd ### 28. Cazoomi Sync App: Salesforce to MailChimp Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Haley P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2018 **What do you like best about SyncApps?** I love that the Cazoomi sync app allows our MailChimp contact lists to stay up to date with the latest contact information in Salesforce. With Cazoomi's automatic syncing and the option to sync on demand, I know that we'll always have the correct contact lists ready to go in MailChimp when I need them. **What do you dislike about SyncApps?** There was a bit of a learning curve to make sure that I understood all of the sync settings, and my team experienced a few instances where our Salesforce instance and the MailChimp lists did not match up (probably due to user error!). Otherwise, the tool has worked well. **What problems is SyncApps solving and how is that benefiting you?** Cazoomi allows my organization to integrate MailChimp with our Salesforce instance automatically, eliminating the need to manually export and import contact lists between Salesforce and our email tool. **Official Response from Angelie Abratiguin:** > That is great to hear Haley! Please drop us a line if you need to ask us a question or have any enhancement ideas, anytime with our 24/7 Customer Support team. Regards, Angie ### 29. Constant Contact for Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Joana Iva C. | Project Specialist, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **What do you like best about SyncApps?** I like the method to sync my Salesforce contacts and leads easily to Constant Contact individual Lists. Constant Contact lists are very difficult to sync to Salesforce using manual importing methods. Using Syncapps let myself easily connect the systems to each other and using scheduling I can not have to log back into SyncApps since the integration runs by itself. **What do you dislike about SyncApps?** The steps in setting up are simple, the first step could be improved to allow me to set up faster. **Recommendations to others considering SyncApps:** Take the trial since if the integration setup is done Syncapps give me 2 extra weeks to try it. 28 days! **What problems is SyncApps solving and how is that benefiting you?** We solved our manual list synchronization and marketing automation list integration to Salesforce issues by using Syncapps. It not only saved my team time each week yet improved the way our process for emailing our customers in a timely manner. Constant Contact list management takes me a few hours each week needing many list edits. With this integration to Salesforce it is easy to move the data back and forth saving the marketing team many hours. Major benefit is to see the Constant Contact opens of each client, clicks too and act upon each by our sales people locally. Amazing product! **Official Response from Jessa Racoma:** > Hi Joana, Thank you for using SyncApps and for the cool review! 🙂 Constant Contact is surely a leader on our platform with Salesforce and glad you are enjoying how much time SyncApps is giving back to you. Please let us know if you’ll encounter any snags as our 24/7 Customer Success Folks are ready to help you along the way. Best, Jessa ### 30. Sync Apps Netsuite to MailChimp **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2018 **What do you like best about SyncApps?** Super Easy to set up and has automatic syncs! I really liked the helpful notes on the right hand side while I completed the integration The support documentation was extremely useful **What do you dislike about SyncApps?** Some of the project numbers and tags from Netsuite aren't straightforward but Sync Apps support was very friendly and helpful and was able to fix my problems. I wish there were more videos of various syncs **Recommendations to others considering SyncApps:** Take the time to read the supporting documentation and things will go smoothly. If you ever have problems don't hesitate to contact support they reply quickly, extremely friendly and go the distance to make sure your problem is resolved. Clint and Nugroho were both extremely helpful! **What problems is SyncApps solving and how is that benefiting you?** I am integrating our CRM with a Marketing Management system through MailChimp. This has been extremely useful as it allows us to properly track our lead sources and finely target our multiple segments **Official Response from John Michael Manere:** > Good day, John here with the Premier Support. Thanks for the awesome review on us! I see that you’re loving our integration and we greatly appreciate that. We’d like to also let you know that our documentation team is hard at work updating our content daily so we appreciate all the awesome ideas here. Videos on specific integration scenarios are on the way in 2018 as well! We’re around 24/7 so don’t hesitate to reach out anytime with our Support team. Cheers, John ### 31. Good By Me! **Rating:** 4.0/5.0 stars **Reviewed by:** Keith W. | Owner/Les Mills & Zumba Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2018 **What do you like best about SyncApps?** I received a timely reply to my question. **What do you dislike about SyncApps?** The inability to speak directly with someone. However, I get it and business is all about streamlining! **What problems is SyncApps solving and how is that benefiting you?** Mindbody and Infusionsoft integ **Official Response from Joanna Mae Abrea:** > Hello Keith! Thank you for sharing a wonderful review to wrap up our year. We highly appreciate your support and continued patronage to SyncApps and we're glad to know you find our MINDBODY to Infusionsoft integration helpful for your business. Our Support Folks are available 24/7 via email for any concerns that you might have. Please feel free to reach out anytime and we'll be very much happy to assist. Wishing you happy holidays! All the best, Joanna ### 32. Eliminates a lot of tedious tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Patty B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2018 **What do you like best about SyncApps?** SyncApps lets you automate a time consuming process of syncing contacts and groups from Salesforce to MailChimp. **What do you dislike about SyncApps?** The sync is never in real time, and can't be scheduled to happen in conjunction with a scheduled email. The length of time it takes for a complete sync to happen is often unpredictable, and can be over an hour. **Recommendations to others considering SyncApps:** If you're using Mailchimp and Salesforce, SyncApps is a must. **What problems is SyncApps solving and how is that benefiting you?** SyncApps is a really helpful link between our CRM software and our email marketing tool. **Official Response from Syd Caguindangan:** > Hello Patty, Thank you for dropping your thoughts about SyncApps and happy to read those! We really appreciate your reviews especially on the Setup process as it will help us improve to make it easier for our subscribers. And also, data migration time will depend on the volume of data being synced that’s why some syncs take an hour. Hope this helps and if you hit any snags, just shout at us and we’ll come running. Have a great day! Thanks, Syd ### 33. Quick and easy setup, great features and price. **Rating:** 4.5/5.0 stars **Reviewed by:** Bill F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2018 **What do you like best about SyncApps?** Setup syncapps between Salesforce, mailchimp, constant contact and eventbrite. Existing free integrations for these barely work, cazoomi actually syncs as you would hope and expect. Note, cazoomi does not add features mailers fall flat on (seeing customers as more than an email address), user friendly list management but cazoomi will save thousands of dollars getting you closer to the dream. **What do you dislike about SyncApps?** Support is great, but don't expect solutions if problems in your system were created by you. For example custom coding in Salesforce that causes record updates to fail will not be cazoomis problem. **What problems is SyncApps solving and how is that benefiting you?** Mailchimp - trial, much better than native app. Eventbrite - better than native app, no extra Salesforce install Constant Contact - native app no longer supported, cazoomi has lots of options **Official Response from John Michael Manere:** > Hello Bill, Thanks for dropping us your awesome thoughts with SyncApps and we’re happy to know that you had a positive experience with us! Our Support folks are available 24/7 to help you with your integration needs and provide you the best assistance to get your data syncing successfully. So if you hit any snags along the way, don’t hesitate to let our Support folks know. Cheers, John ### 34. Great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2018 **What do you like best about SyncApps?** I needed help with syncing two programs and they were very responsive and helped find a solution to my needs, regardless of the level of difficulty. Their software allows my different software to communicate and that’s much needed **What do you dislike about SyncApps?** My sync profile was missing capabilities that should have already been available. **Recommendations to others considering SyncApps:** If you need to connect two technologies that are material to your business, I highly recommend SyncApps **What problems is SyncApps solving and how is that benefiting you?** Communicating volusion to constant contact **Official Response from Syd Caguindangan:** > Hi! Thank you for sharing your awesome thoughts about SyncApps. Our team aims to deliver the best that we can offer in terms of our services and product, we highly appreciate your honest feedback with regards to our product yet rest assured that our product team is doing their best to address these matter. Thanks, Syd ### 35. Greatly simplified our organization's syncing of Salesforce & MailChimp **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2018 **What do you like best about SyncApps?** Once set up, Cazoomi SyncApps was incredibly seamless and easy to use. It removed our team's need to manually import contacts and contact information into our e-blast tool and has saved countless hours of manual updating. So glad we have this tool. (The nonprofit discount helps too!!) **What do you dislike about SyncApps?** Bugs in the system have led to an inconsistent number of updated contacts. Sometimes we expect a set number of Salesforce contacts to be updated in MailChimp, but the number is less than we expected. We have not been able to resolve this discrepancy. **What problems is SyncApps solving and how is that benefiting you?** SyncApps provides quick, easy updates and maintenance of our e-blast tool using the information found in our organization's Salesforce database. Has saved so much time for our internal team! **Official Response from Syd Caguindangan:** > Thank you for sharing your review! We are happy to know that we were able to help your company save a lot of time with our product. Our team is constantly working hand in hand to make your SyncApps experience as smooth as possible and your review will help us improve more on our services. Also, please let our 24/7 support folks know with your current concerns so we can resolve it as soon as possible. Regards, Syd ### 36. Very reliable syncing for Salesforce to MailChimp **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about SyncApps?** The ease of use was already excellent, and I really like the recent UI update/redesign. **What do you dislike about SyncApps?** Some of the in app notifications are not particularly relevant to me as a user or our account. **Recommendations to others considering SyncApps:** If you want a sync solution that you can set up once and be confident it will continue to run reliably with little to no intervention, SyncApps is it. If you run into any issues or have questions about better utilizing features, the support team is very responsive and helpful. **What problems is SyncApps solving and how is that benefiting you?** We are using SyncApps to enable very targeted emails with MailChimp that use synced fields from Salesforce. **Official Response from Reymar Ocero:** > Hi there! We really appreciate that you like our UI design as our Design team are always on the go to still improve the current UI for our subcribers. Thank you also for sharing your thoughts as this will help our team know which areas need to be improved. Best, Reymar ### 37. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2018 **What do you like best about SyncApps?** Simple interface and dashboard. Helpful, straightforward 'help' blurbs and links to articles at every field input stage. Affordable. **What do you dislike about SyncApps?** Would be great if information synced immediately given that it is a platform specifically to sync other platforms. It is called "Sync" "Apps" after all. Should be able to sync the apps immediately. Businesses don't necessarily want to wait. **What problems is SyncApps solving and how is that benefiting you?** Ability to sync Constant Contact with Salesforce **Official Response from Syd Caguindangan:** > Hello, Thank you for dropping an awesome review about your experience with SyncApps! We greatly appreciate it. Happy to also know that you easily set up your Sync Profile integration with our point and press platform. The reason why data does not sync immediately is due to some factors like the volume of data, API and etc. which is carefully explained in one of our Knowledgebase. If you hit any snags, just give a shout to our 24/7 support folks and we’ll come running! Thanks, Syd ### 38. Sync app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2018 **What do you like best about SyncApps?** Sync app have lots of connector to that helps to create automation for organization who are using different systems it fill he gap between Netsuite and delivra for us **What do you dislike about SyncApps?** There is not much you can dislike about this app it would be good if sync app can give connector to connect google analytics with Netsuite **What problems is SyncApps solving and how is that benefiting you?** We are creating automation with Netsuite and delivra and we are also using connector between Netsuite and velocify auto triggers are set to send out post sale emails to happy customers **Official Response from Joanna Mae Abrea:** > Hi there! Thanks for dropping by an awesome review of SyncApps. We are thrilled that you find our platform suitable for your integration needs. We always highly consider your feedback for product features and please stay tuned for our future product releases. If you have any questions, please feel free to reach out to our 24/7 Support Rockstars to help you out. Cheers, Joanna ### 39. Time Saver **Rating:** 4.5/5.0 stars **Reviewed by:** Pamella Rose F. | Business Support Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about SyncApps?** SyncApps is straight forward which saves me huge time and effort. This app makes a complex thing look easy around integration. Compared to other apps which only offers free trial period, with limited features this platform is the best. **What do you dislike about SyncApps?** Short free trial period. Unable to explore more. **Recommendations to others considering SyncApps:** Try this software if you want to save more time. **What problems is SyncApps solving and how is that benefiting you?** Syncing my Salesforce.com contacts to Constant Contact is faster than ever with SyncApps. Using the software makes less error compared to manual input and huge time is saved having more time for other tasks to be done. **Official Response from Christa Angelica Mariano:** > Hi there Pamella! Thank you for sharing your thoughts with us and glad we were able to help you save time with your integration. Cheers, Angel ### 40. Great Solution, Excellent Support **Rating:** 3.5/5.0 stars **Reviewed by:** Ben I. | Trade Marketing Manager, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2018 **What do you like best about SyncApps?** Super Fast Support, Allows us to integrate systems that don't otherwise talk to each other. **What do you dislike about SyncApps?** Some limitations on the Netsuite saved search types / fields **What problems is SyncApps solving and how is that benefiting you?** Integrating Marketing & CRM systems. Increased quality of communications, speed & efficiency of our email marketing systems **Official Response from John Michael Manere:** > Hello Ben, Thank you for dropping by an awesome review! We’re happy to know that we’ve met your expectations plus helped your business’ marketing needs efficiency as well. It’s our pleasure to provide you an exceptional support to be able to meet your requirements and keep your integration syncing successfully. There are NetSuite fields that are Saved Search driven. If the fields that you’re looking for are not there, just give a heads up to our support folks so that they can review and if feasible, our tech team can expose those fields for you. If you need more help, please don’t hesitate to reach out to our support folks anytime. Thanks, John ### 41. SyncApps works great! **Rating:** 5.0/5.0 stars **Reviewed by:** Gina H. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2018 **What do you like best about SyncApps?** Syncapps is easy to use and configure! I was able to set this up in less than 1 day. **What do you dislike about SyncApps?** I haven't had any bad experiences. The sync works seamlessly and notifies me when there is a problem. **What problems is SyncApps solving and how is that benefiting you?** We are syncing contacts from Salesforce CRM to MailChimp. This allows us to automatically sync our database and send mass emails to them all. **Official Response from Joshua Paylaga:** > Hi Gina! We really appreciate you taking time writing a review on how SyncApps helped your business. Please don't hesitate to contact our 24/7 Customer Support team if you have any concerns. Thank you! Joshua ### 42. Great Support when you really need it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2018 **What do you like best about SyncApps?** Thanks to Clint and the team, for the fast and efficient response to support queries!! When you need your business to be back up and running, this is the only way it could be done, so thanks again Clint!!! **What do you dislike about SyncApps?** Not knowing how to solve the issue myself. So Clint was great at showing me how we could trouble shoot and resolve the issue that had occured, so we could get the buisness back up and running fast! **What problems is SyncApps solving and how is that benefiting you?** Syncing leads from website → Infusion Soft → Netsuite via Cazoomi. **Official Response from Angelie Abratiguin:** > Thanks so much for the nice words! Our resident NetSuite expert is an amazing resource for these tricky types of issues so glad he could assist. If you have any issues moving forward our RockStar, John, NetSuite guru + his CRM team will look out for any notes from you on future cases. Take care, Angie ### 43. Useful Connector **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about SyncApps?** We find the connector between Netsuite and Zendesk particularly useful **What do you dislike about SyncApps?** Some of the sync options and mappings are unclear. **What problems is SyncApps solving and how is that benefiting you?** Syncing Zendesk cases with Netsuite. It means our sales guys can have up to date information on support cases with Netsuite. **Official Response from Jessa Racoma:** > Hi, Thank you for your support with SyncApps. We’re happy to know that you find SyncApps useful integration for your business’ needs. Our Customer Success folks are available 24/7 to assist you in case you have any concerns. Best, Jessa ### 44. I didn't understand it at all .... not easy **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about SyncApps?** the idea behind the actual software - i really wanted something that would sync QB to MBO , i went with Flexbooks even though they didn't have a free trial, they had excellent support. **What do you dislike about SyncApps?** everything especially the customer service... I expressed how much trouble i was having and all they offered me was a tutorial i would have to purchase... **What problems is SyncApps solving and how is that benefiting you?** none **Official Response from Syd Caguindangan:** > Hello, Thank you for sharing your honest feedback on your SyncApps experience, yet we do have a "tutorial" which is a free live call with our 24/7 experts and happy to help next time you need integration. Thanks! Syd ### 45. Not the best customer service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about SyncApps?** Intuitive mapping for the integration. I can troubleshoot on my own **What do you dislike about SyncApps?** Customer service was not helpful when the product was not working for over a month. They wouldn't offer suggestions to resolve the issue. I had to work on my own to figure it out. It wasn't until i sent a frustrated and upset email that they offered a solution **What problems is SyncApps solving and how is that benefiting you?** integration from Handshake to Netsuite **Official Response from Syd Caguindangan:** > Hi, Thank you for sharing a great review and glad to know that our point and press platfom was helpful for you. Our support people are always keen to our subscriber's needs and work closely with our development team to be able to provide a solution and a quality service to our subscribers. Our 24/7 customer support is always ready to assist you with your integration needs, so please feel free to reach out to us anytime if you need assistance. Thanks, Syd ### 46. WOW where do I start? Started off well. Many issues now almost cost me thousands in tax!! CAUTION **Rating:** 0.0/5.0 stars **Reviewed by:** Andy E. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2017 **What do you like best about SyncApps?** This review is directly related to the Quickbooks and Mindbody Integration. **please not I have not tried other syncs with this company. The syncing of the sales receipts was OK but the rest of my user experience was a complete nightmare. Great support at the start, faded away when I started discovering flaws in the data transfer.. In my opinion I would NOT use these guys for syncing your data as they will completely ruin your quickbooks account (and take no responsibility - "unsyncing is not a service we offer, nor possible in our platform") and then defer responsibility on to their user agreements when you ask for a refund - "we do not offer refunds on data migration or integration as per our stated policy." **What do you dislike about SyncApps?** OK where do I start with this sync app. I would call this company fraudulent, if only for the fact once they have your money aren't interesting in solving problems that have directly resulted from incorrect programming on their end. Further more I would seriously question if this company did any market research or exploration into the two SASS products they have integrated with. If any of their employees used even just one of the two platforms I would argue this integration could have been exponentially better. They could have also simply asked the right questions in the marketplace, i.e. undergoing some market research of what might users might need before moving forward, could have resulted in an extremely successful outcome. >>> High hopes, extremely poor delivery. Instead we are left with something in the middle of doing absolutely sweet F/A and destroying most of your quickbooks data. If it wasn't for the insight of my amazing account I would have literally paid thousands of dollars in tax for "double counting" sales receipts. So the first real problem with this entire Sync is the fact it does not account for Ezidebit or Merchant transactions. Let's say we have 100 customers on direct debit all paying $10 a week ($1000 in total). Cazoomi will import 100 sales receipts into your quickbooks. Great work! I now have 100 sales receipts in quickbooks that will tell me what products and services were bought (this is a problem in its own that I will explain shortly). Not long after that I will receive $925 into my quickbooks account ($1000-merchant fees of $75)... Instead of matching that transaction with all the sales receipts, the sync will double count the $925 with the $1000, meaning I now end up with $1925 dollars in income recorded in quickbooks. When I pulled them up on this, this is the response I received: "Within the list you provided in the first email, the Visa/MC will let you process the credit cards and Direct Debit will allow that form of payment on the front end of the software. So essentially, EziDebit is only a payment processor, payment method will still be Direct Debit, Visa/MC, etc. in SyncApps." Yeh that's great but unless I ignore the $925 by 'excluding' the Ezidebit deposit then the sync will not match each individual transaction within the deposit. This is the same for any merchant POS or cash deposits. This is where the sync app logic actually gets confusing... Why and what is the point of this sync? Is it only to place hundreds of my clients on Mindbody into Quickbooks? This part hasn't been explained to me since I joined Cazoomi. If all i'm doing is excluding any REAL transactions, i.e. the money that is placed into my accounts from merchants, and only recording sales receipts imported from Mindbody then this presents a fundamental flaw. There is no checks and balances in the sync - meaning that I am ultimately going to rely on the sync (which is already incorrectly transferring data across to Quickbooks) to tell my accountant the total amount of income received. This is CRAZY!! Why would any business owner in their right mind trust this sync? Anyone who is already using this software, please go back and double check your books. You could be paying too much tax or too little. And trust me on this, the IRS won't care what sync you are using to help. These guys obviously don't either. **Recommendations to others considering SyncApps:** DO NOT USE! Read my entire review. **What problems is SyncApps solving and how is that benefiting you?** None. Total farce. ### 47. A must have tool for all email marketers **Rating:** 5.0/5.0 stars **Reviewed by:** Andrés G. | Marketing Specialist, Wholesale, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2018 **What do you like best about SyncApps?** This tool allows me to sync critical customer data to my email service provider so I can now focus only on increasing sales. **What do you dislike about SyncApps?** Nothing that I can't think of for the moment being. **What problems is SyncApps solving and how is that benefiting you?** Sync customer information from Netsuite to Mailchimp without the need of a developer. **Official Response from Jessa Racoma:** > Hi Andres, Thanks for sharing your awesome review with us. We're happy to hear how SyncApps helps you with your integration needs. If you hit some snags, please message our 24/7 Customer Success folks, and we'll be happy to help you. Best, Jessa ### 48. Awesome customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2018 **What do you like best about SyncApps?** Love how fast the response time is. The team answered all of my questions and helped me really quickly. **What do you dislike about SyncApps?** It's to be determined. I would like to try the product in many mote scenarios. **What problems is SyncApps solving and how is that benefiting you?** Greater integration between my crm and email platform **Official Response from Joanna Mae Abrea:** > Hello there! Thank you for dropping by an awesome review. We're glad we have helped guide you to the right resources and if you hit any snags, please feel free to reach out anytime as our 24/7 Support rockstars we'll be happy to help you out. Best, Joanna ### 49. Sync MindBody with Quickbooks Online **Rating:** 4.5/5.0 stars **Reviewed by:** Kate H. | Owner/ Licensed Physical Therapist, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2017 **What do you like best about SyncApps?** Once programmed, this is a seamless and very effective way for my client, accounting and sales information to drop into my bookkeeping software (QBO). I don't have to do anything other than add and schedule my clients in MindBody, complete my sales for the day in MindBody, and then login to QBO to manage my deposits. Everything comes over as a Sales Receipt to Uncategorized Income, and then matches up manually in QBO once my deposits have been made both physically at the bank and then electronically in QBO. I am a solo practitioner physical therapist and Pilates home studio owner running a cash only practice. I don't have time to manage extensive bookkeeping details daily, and the streamlined auto sync via using Cazoomi SyncApps has made it possible to manage a full time 30-35 per week one-hour per patient load, a family and a home (without support staff) thus far. **What do you dislike about SyncApps?** Cost- I pay ~$50/month for the data to sync, and this feels expensive as the two programs should reach a compatibility agreement in my opinion. However, I could not be nearly as streamlined without it, and will continue using this service indefinitely as a result. **What problems is SyncApps solving and how is that benefiting you?** Automatic data entering of daily sales and customer information from MindBody to QBO, allowing me to enter the data once and then manage it in QBO with simple tasks and minimal time. **Official Response from Christa Angelica Mariano:** > Hello Katie! Glad to hear that SyncApps is meeting your integration needs and saving time just like what our founder always say: "We're gonna save your business tons of time" -Clint We also aim to help people like you spend more time with your families and other important matters while SyncApps manages your applications and syncs them for you. We are doing our best to serve you better and improve our product for you to get your money's worth. Regards, Angel ### 50. Solves a major gap in the market. Brilliant support! **Rating:** 5.0/5.0 stars **Reviewed by:** Zed A. | Founder / CEO, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2017 **What do you like best about SyncApps?** We use this to Sync our mail chimp account withe Microsoft dynamics CRM. Before that, the CRM provider quoted us a hefty price, which made me look elsewhere and in the process we discovered this nifty solution, which worked like a charm. The software is brilliant, very stable, the support is excellent and they go out of their way to support the clients. **What do you dislike about SyncApps?** Nothing much to dislike about them, however, as someone who is a bit savvy about design, I would recommend SynApps people to invest in a great design and user interface and refresh it a bit. It feels a bit utilitarian at the moment, however, the most important thing is the stability of the software, which I have no complaints about. **Recommendations to others considering SyncApps:** Great software, very stable and most importantly what a great team! Save some money and time, use SyncApp. **What problems is SyncApps solving and how is that benefiting you?** It was a nightmare trying to find a solution which connects two very different kind of systems (Mailchimp and dynamics), and we didn't wanted to shell thousands to build a custom integration. So we went for it and have never looked back since. Saved tonne of effort, money and most importantly time in the process. **Official Response from Jessa Racoma:** > Hello, Zed! We are excited you took the time to review us! Thank you. Our Rockstar support team just read this review, and all smiled. Our UI team is rolling out a new site in 2018 so stay tuned. Also, don't hesitate to reach our 24/7 Customer Support at support@cazoomi.com, anytime. Thank you so much! Best Regards, Jessa ## SyncApps Discussions - [Can SyncApps by Cazoomi help me with custom integrations too?](https://www.g2.com/discussions/syncapps-setup) - 1 comment, 2 upvotes - [Can I upgrade, downgrade or change my SyncApps plan at any time?](https://www.g2.com/discussions/update-subscriptions) - 1 comment, 1 upvote - [How safe is my data?](https://www.g2.com/discussions/security-65415100-8e96-46da-85ee-7b6e0acbb2d0) - 1 comment, 1 upvote - [How does the free trial work?](https://www.g2.com/discussions/free-trial-79e75014-51d7-4014-ab29-7e55577f1b5e) - 1 comment, 1 upvote - [What is a Sync Profile?](https://www.g2.com/discussions/sync-profile) - 1 comment, 1 upvote - [View SyncApps pricing details and edition comparison](https://www.g2.com/products/syncapps/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+14%3A39%3A12+-0500&secure%5Bsession_id%5D=e8e056ea-bb28-494c-9383-cfb4b819e228&secure%5Btoken%5D=8d163a60824e9bd521a8018b72794f9f61a0bfa53872cf5c6325f9176126969a&format=llm_user) ## SyncApps Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) ## SyncApps Features **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture **Development ** - Pre-built Connectors - Custom Connectors **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation **Management ** - Reporting and Analytics - Data Mapping **Security** - Data Encryption - Security Standards - Communication Protocol **Integration Options** - ERP Systems - Accounting Systems - CRM and Marketing Automation Systems - EDI **Integration Options** - Data Virtualization - Managed File Transfers - Big Data Processing - EDI **Deployment ** - Hybrid - Cloud to Cloud ## Top SyncApps Alternatives - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,032 reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - 4.5/5.0 (560 reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) - 4.4/5.0 (453 reviews)