# Sync Pro Reviews
**Vendor:** Sync.com  
**Category:** [Online Backup Software](https://www.g2.com/categories/online-backup)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 37
## About Sync Pro
Since 2011, Sync.com has been on a mission to provide a safe space for the world to collaborate. Today, over one million businesses of all sizes use Sync’s award-winning cloud apps and ground-breaking privacy protection features to share big ideas, store important information and collaborate on game-changing projects.



## Sync Pro Pros & Cons
**What users like:**

- Users find Sync Pro's **seamless integration** easy to adapt to, quickly replacing Sharefile without hassle. (1 reviews)
- Users value the **secure storage** provided by Sync.com, ensuring their files remain private and accessible only to them. (1 reviews)
- Users value the **zero-knowledge encryption** of Sync.com, ensuring their files remain private and secure from unauthorized access. (1 reviews)
- Users value the **zero-knowledge encryption** of Sync.com for its unparalleled privacy and security of personal files. (1 reviews)

**What users dislike:**

- Users are disappointed with Sync Pro's **poor customer support** , experiencing billing issues and inadequate integration options. (2 reviews)
- Users express frustration over **billing issues** , with unhelpful customer service and unexpected charges after the trial period. (1 reviews)
- Users note that Sync.com can be **expensive** for storage beyond 5GB compared to other cloud services. (1 reviews)
- Users express frustration over **integration difficulty** , citing limited tools and poor customer service as significant drawbacks. (1 reviews)
- Users express frustration over **limited functionality** with Sync Pro, citing lack of integrations and poor customer service. (1 reviews)
- Outdated Interface (1 reviews)
- Poor Integration (1 reviews)
- Pricing Issues (1 reviews)
- Users note that **security leads to slower performance** and recommend keeping passwords exceptionally safe for access. (1 reviews)
- Users note that **slow performance** due to encryption can hinder the overall experience compared to other cloud services. (1 reviews)


## Sync Pro Discussions
  - [Is Sync com any good?](https://www.g2.com/discussions/is-sync-com-any-good) - 1 comment
  - [How does sync software work?](https://www.g2.com/discussions/how-does-sync-software-work) - 2 comments

- [View Sync Pro pricing details and edition comparison](https://www.g2.com/products/sync-pro/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-05-23+05%3A47%3A01+-0500&secure%5Bsession_id%5D=939951dd-a680-4232-8911-79d109acc980&secure%5Btoken%5D=a80dbebd5441f6f642f6cae7228ea859a1d37819def1ee01f6524247bbc2feea&format=llm_user)

## Sync Pro Features
**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning
- Mobile Backup Application

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Collaboration**
- File following
- File Sharing
- Simultaneously Editing
- Change Tracking / Audit Logs

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Compatibility **
- Disk Backup
- Local Backup
- Storage Formats

**Administration**
- User and Role Management
- Policies and Controls
- Device Management
- Storage Limits
- Storage Zones
- Security

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - Online Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Sync Pro Alternatives
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