--- title: Sync.com Reviews meta\_title: 'Sync.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 55 reviews by the users' company size, role or industry to find out how Sync.com works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 55 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # Sync.com Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sync.com but has limited features. Are you part of the Sync.com team? [Upgrade your plan](https://my.g2.com/sync-com/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Since 2011, Sync.com has been on a mission to provide a safe space for the world to collaborate. Today, over one million businesses of all sizes use Sync’s award-winning cloud apps and ground-breaking privacy protection features to share big ideas, store important information and collaborate on game-changing projects. * * * Seller [Sync.com](https://www.g2.com/sellers/sync-com) Discussions [Sync.com Community](https://www.g2.com/products/sync-com/discuss) Solution Type Best-of-Breed Overview by Thomas Savundra Show More ## Pricing Pricing provided by Sync.com. ### Starter Free ### Business Pro Standard $5 per user/month [ View More Pricing Information ](https://www.g2.com/products/sync-com/pricing) ## Top-Rated Alternatives [ ![Tresorit](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tresorit") Tresorit 4.5/5(261) ](https://www.g2.com/products/tresorit/reviews) [ ![Dropbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dropbox") Dropbox 4.4/5(31,414) ](https://www.g2.com/products/dropbox/reviews) [ ![Box](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Box") Box 4.2/5(5,260) ](https://www.g2.com/products/box/reviews) [ View All Alternatives ](https://www.g2.com/products/sync-com/competitors/alternatives) ## User Insights Average based on 55 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Everardo K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Everardo K.") EK Everardo K. Owner Small-Business (50 or fewer emp.) 1/2/2026 "Disappointing Integration and Poor Customer Service" 0.5/5 What do you like best about Sync.com? Nothing Review collected by and hosted on G2.com. What do you dislike about Sync.com? I don't like that despite claiming unlimited, Sync.com has very limited integrations. I'm also frustrated with customer service because I was charged one day after my trial ended, and they refused to refund the charges. Switching to Sync.com from Dropbox was difficult. Misleading Trial Experience, No Integrations, No Flexibility I signed up for Sync.com expecting a competitive alternative to Dropbox or Box. What I got was an outdated product with modern pricing and zero flexibility. There are no native integrations with the tools businesses actually use today. No CRM integrations, no automation support, no meaningful ecosystem. Yet pricing is on par with Dropbox, Box, and other platforms that actually invest in integrations and workflows. The bigger issue is billing ethics. I was charged one day after the trial ended, immediately reached out, and was told a refund was not possible. No grace period. No consideration. Just a hard no. For a company positioning itself as business-ready, this is a poor look. If you are confident in your product, you should not need to rely on rigid trial cutoffs and refusal to refund a brand-new charge. If you need integrations, automation, or reasonable customer treatment, look elsewhere. Review collected by and hosted on G2.com. What problems is Sync.com solving and how is that benefiting you? I use Sync.com for syncing with Synology, but it has very limited integrations despite claiming unlimited support. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Nikita L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikita L.") NL Nikita L. Small-Business (50 or fewer emp.) 8/31/2023 "If you want to get rid of your files" 0/5 What do you like best about Sync.com? I would say they have a simple interface, but that doesn't matter when they lose your files. Review collected by and hosted on G2.com. What do you dislike about Sync.com? They lost my files and haven't provided any explanation. The support was slow and absolutely unhelpful. I have a paid plan and accidentally noticed that about 50 of my files disappeared from the storage without any notice. According to their own logs, my files should be still in storage but they are obviously not. I checked their servers' status page, and no downs or errors were mentioned there. I contacted their support and provided all the needed information for the investigation and only after 7 weeks of communication by email, they just say that the files can't be restored and that is not the kind of user experience they want to provide. And that is all! No excuses, no explanation, no any kind of compensation or refund. They present themselves as reliable cloud file storage, but they can't do the only thing that you want them to do. I hardly can imagine such a situation with even old-style website hosting providers. Don't trust this service! You most likely will just lose your data and spend days trying to contact them. Review collected by and hosted on G2.com. What problems is Sync.com solving and how is that benefiting you? Cloud storage for big files Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paolo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paolo T.") PT Paolo T. Worker 3/27/2021 "Sync.vom is terrible" 1/5 What do you like best about Sync.com? Nothing Super slow Must create a sync folder Review collected by and hosted on G2.com. What do you dislike about Sync.com? Everything Must create a sync folder No schedule for sync Review collected by and hosted on G2.com. What problems is Sync.com solving and how is that benefiting you? Provide sync schedule Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Small-Business (50 or fewer emp.) 12/10/2018 "Sync.com...i want my money back ... YMMV!" 0/5 What do you like best about Sync.com? THIS IS MY PERSONAL OPINION. YOUR MILEAGE MAY VARY: slightly cheaper that other services, esp. DropBox, but i am finding out that the bitterness of poor quality remains long after the sweetness of a bargain disappears! Review collected by and hosted on G2.com. What do you dislike about Sync.com? THIS IS MY PERSONAL OPINION. YOUR MILEAGE MAY VARY: Unreliable...clients constantly have trouble with downloading. Sync.com wants me to get them to send javascript error logs...clients are so frustrated now, i don't want to push them. i re-uploaded from my own backups to DropBox and sent them links which work perfectly. i am also finding that DropBox uploads MUCH faster! It was taking up to 15 minutes to upload a 120 meg file to Sync, less than 3 minutes with DropBox. And a HUGE plus: DropBox will tell you who you have shared a file/folder with...a great help when you have dozens of clients and you get interrupted by a phone call while sharing a file to all of them.... Review collected by and hosted on G2.com. Recommendations to others considering Sync.com: Go with DropBox Review collected by and hosted on G2.com. What problems is Sync.com solving and how is that benefiting you? THIS IS MY PERSONAL OPINION. YOUR MILEAGE MAY VARY: Benefits: saved a few (very few) dollars. Totally unreliable, i shudder to think that i counted on them to keep all my files, thousands and thousands of lines of source code, thousands of pictures, etc etc...i am SO lucky that my clients notified me of the download problems before i encounter them myself. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Sync.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sync.com ](https://www.g2.com/products/sync-com/discussions/new) GU Guest User • Last activity almost 4 years ago How does sync software work? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/how-does-sync-software-work) GU Guest User • Last activity almost 4 years ago Is Sync com any good? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-sync-com-any-good) [ View all Discussions ](https://www.g2.com/products/sync-com/discuss) ## Pricing Options Pricing provided by Sync.com. ### Starter Free ### Business Pro Standard $5 per user/month ### Business Pro Advanced $15 user/month [ View More Pricing Information ](https://www.g2.com/products/sync-com/pricing) Sync.com Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1af8301ba5fd84d81c760e65a948bd69/idrive-online-and-saas-backup-object-storage-e2.png "Product Avatar Image") IDrive Online and SaaS... 4.4/5(1,989) [ Compare Now ](https://www.g2.com/compare/idrive-online-and-saas-backup-object-storage-e2-vs-sync-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee1de7152716862f87f5af284ae296e2/backblaze-b2-cloud-storage.png "Product Avatar Image") Backblaze B2 Cloud Storage 4.6/5(114) [ Compare Now ](https://www.g2.com/compare/backblaze-b2-cloud-storage-vs-sync-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9b832fe9bb15e5e18b6852a303b57d40/box.jpg "Product Avatar Image") Box 4.2/5(5,260) [ Compare Now ](https://www.g2.com/compare/box-vs-sync-com) ##### ##### Sync.com Features Functionality Real-time Sync Storage Capacity Remote Backup Management File Sharing Encrypted Storage [ View More Features ](https://www.g2.com/products/sync-com/features) ##### Categories on G2 [Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[Online Backup](https://www.g2.com/categories/online-backup) ##### Explore More [Top platforms for managing employee vacation and sick leave](https://www.g2.com/discussions/top-platforms-for-managing-employee-vacation-and-sick-leave)[What's the most recommended partner relationship management software](https://www.g2.com/discussions/what-s-the-most-recommended-partner-relationship-management-software)[What PSA software works best for small to mid-size IT services companies that need something solid but not enterprise-priced?](https://www.g2.com/discussions/what-psa-software-works-best-for-small-to-mid-size-it-services-companies-that-need-something-solid-but-not-enterprise-priced) [What is the most cost-effective log monitoring tool for SMBs?](https://www.g2.com/discussions/what-is-the-most-cost-effective-log-monitoring-tool-for-smbs)[Is CDK worth it for automotive digital retailing at a multi-rooftop dealership group, or does Tekion deliver a more modern platform at comparable cost?](https://www.g2.com/discussions/is-cdk-worth-it-for-automotive-digital-retailing-at-a-multi-rooftop-dealership-group-or-does-tekion-deliver-a-more-modern-platform-at-comparable-cost)[Pros and Cons Details](https://www.g2.com/products/sync-com/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)