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 ![Symtrain](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8c8e2eea7c7da5e4875b9cb34e0abf3/symtrain.png "Symtrain")
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# Symtrain Discussions

SymTrain's AI Coaching automates agent training and coaching for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empanthy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.

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