I Love the collaborative nature of the platform Review collected by and hosted on G2.com.
I wish there was reminders for time cards or a way to hold employees accountable. Review collected by and hosted on G2.com.
The app itself is easy to use. It has available learning manual in the site. Review collected by and hosted on G2.com.
The customer service takes time to respond, but they really pay attention to our concern when they respond. Review collected by and hosted on G2.com.
Hi Madel! We are always delighted to hear that our customers are enjoying our products or services. Thank you for taking the time to write a review.
It makes the applicant tracing process extremely straightforward and easy for everyone. Review collected by and hosted on G2.com.
Little to no drawbacks. As with anything else, there is some getting used time. Review collected by and hosted on G2.com.
We are always delighted to hear that our customers are enjoying our products or services. Thank you for taking the time to write a review.
The application is very easy to use for our staff. The mobile apps added much-needed access in our nursing areas and were something the staff has been asking us to purchase. Review collected by and hosted on G2.com.
There is a lot of setup in Staffing & Scheduling just to build a new department. So many indicators, parameters, and items to link together, etc. Wish it was a little more streamlined. Review collected by and hosted on G2.com.
The simplicity of the user interface is awesome! Very easy for any associate to get in and quickly navigate basic functions. Review collected by and hosted on G2.com.
Reporting when needing to export is not the best when using in .CSV format. The column headers are not broken out and are also note defined. Luckily you can do custom reporting! Review collected by and hosted on G2.com.
My perspective is from an admin standpoint, but I can tell that the HR module does exactly what it needs to for the HR and Benefits team. We also use the Time and Attendance and Scheduling modules. These both interface well with the various timeclocks we use, and the scheduling is invaluable for scheduler managers. Support responsiveness has also been very good when something comes up during payroll processing and we need a quick fix. Upgrade support has also been fantastic. Review collected by and hosted on G2.com.
Some of the interfaces are on the clunky side. However, this might be due to an older version we are on right now for Time and Attendance and Scheduling. Sometimes support tickets don't get a response for a while, but higher priority items do tend to get quick responses. Any time I've been on the phone for support, that has been quick. Review collected by and hosted on G2.com.
Hi Adam! Thank you so much for taking the time to write such a thoughtful review about our workforce management and time and attendance scheduling solutions. We're happy to hear both are working well together to support the needs of your employee population. Also, thank you for sharing feedback about your experience with some of our interfaces and some delays you've experienced with getting support for non-urgent requests. I will share this with the product and support teams.
I love the reports! The insights tab really provides easy to pull reports and easy to understand information. I also like how you can easily review candidate information via the applicants tab as well. Review collected by and hosted on G2.com.
I wish that it would integrate with our other systems such as Lawson, etc... If we could have more onboarding infomration available such as DocuSign, etc.. that would be great. Review collected by and hosted on G2.com.
system is easy to use and easy to teach to other leaders Review collected by and hosted on G2.com.
the support has gone downhill since smplyr has taken over. I can not even get someone to call me or have a number to call. I have to use the chat feature and I don't receive a response for days or even weeks. I have had one ticket open for over a month with only a few updates. I requested an update on 08/25 and still to this day haven't received a response or acknowledgement. This is inpacting people at our VP level. Review collected by and hosted on G2.com.
Their product is very customizable. The majority of our changing needs can be made through configuring in the base product vs having a need for custom code. Review collected by and hosted on G2.com.
There are not many standard reports. Most reports that are requested by our end users need to be custom created. Review collected by and hosted on G2.com.
Thank you for taking the time to provide a review of symplr Workforce and how it helps support the changing needs of your organization.
I'll make sure to share your input about more robust reporting functionality to our product team.
Great customer service and support and easy to use Review collected by and hosted on G2.com.
Would like a more visual pleasing platform Review collected by and hosted on G2.com.