William S.
WS
William S.
Clinical Informatics Training Specialist
Enterprise (> 1000 emp.)
"An innovative and dynamic product in a everchanging environment"
5/5
What do you like best about symplr Clinical Communications?

Halo Health not only has a fantastic product to connect health teams with real-time communication channels; Halo Health also has dynamic and responsive support staff. It is a pleasure to work closely with such an expansive and adaptive product within the health infostructure world. At the same time, it is making an easy-to-use interface for frontline staff that allows them to better focus on the care of the patient and not the use of technology. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

I wish that there was a little more customization that could be done on the administrative side, as well as easy-to-use quick-click buttons to send a message. For instance, in some common typed messages, there could be buttons on a quick message screen to auto-fill a message. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great Secure Messaging"
5/5
What do you like best about symplr Clinical Communications?

Halo Health provides secure messaging for doctors and staff. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

Halo Health gets expensive to add many staff. Review collected by and hosted on G2.com.

Response from Tara Wieber of symplr Clinical Communications

Thank you for taking the time to review our Clinical Communications solution. We're so happy to hear you're enjoying the experience of secure communication with your workforce. We'll be sure to share your feedback about the expense of adding team members to our team.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Very easy to use"
4.5/5
What do you like best about symplr Clinical Communications?

It already has most of contacts available Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

This is sometimes very slow when opening the app. Review collected by and hosted on G2.com.

Response from Tara Wieber of symplr Clinical Communications

Thank you for taking the time to review symplr Clinical Communications! We're so glad you find the user experience intuitive and effective for communicating important information within your healthcare organization's workforce!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Clear and effective communication"
5/5
What do you like best about symplr Clinical Communications?

It is easy to find who is on call and effectively notify and collaborate with other healthcare workers on my team in order to provide my patients with the best care possible quickly Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

Not everyone at my facility has halo, so we have to get ahold of them the old way which still works, but is not as easy or as quick as using halo. Review collected by and hosted on G2.com.

AM
Andrew M.
Alternate Administrator, Director of Therapy Services
Mid-Market (51-1000 emp.)
"HIPAA Compliant convenient communication tool"
5/5
What do you like best about symplr Clinical Communications?

Halo is straightforward to use and easy to set up. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

I am not a fan of the continuous alerts that sound until you respond. Review collected by and hosted on G2.com.

Response from Tara Wieber of symplr Clinical Communications

Andrew,

Thank you for taking the time to review symplr Clinical Communications. We're thrilled to hear you've had a great user experience with the product and it's been effective for facilitating quick communication within your workforce!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Easy to use"
4/5
What do you like best about symplr Clinical Communications?

Easy to use interface. Being able to find what you're looking for in a minimalist UI is most important to initiate others to join and use the app Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

It's not as widely used as I would like for it to be. Review collected by and hosted on G2.com.

Response from Tara Wieber of symplr Clinical Communications

Thank you for taking the time to review symplr Clinical Communications! We're thrilled to hear you're enjoying the communication and collaboration abilities within the platform!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Excellent service. Great people to be around."
5/5
What do you like best about symplr Clinical Communications?

Clear expectations set by your team, quick & easy transition. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

I disliked nothing. The product thst you have is excellent Review collected by and hosted on G2.com.

Response from Tara Wieber of symplr Clinical Communications

We are always delighted to hear that our customers are enjoying Clinical Communications. Thank you for taking the time to write a review.

MA
Mohit A.
Resident Physician
Enterprise (> 1000 emp.)
"Wondering experience with it. I have not missed any messages."
5/5
What do you like best about symplr Clinical Communications?

The multiple reminders and the fact that multiple groups can be created with ease. Halo health is impressive because it is very reliable. Also, the fact that we have a web version is awesome because it allows you to use it while you are on your computer. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

The app looks outdated, and I wish it could upload stuff from iPhone. Review collected by and hosted on G2.com.

Abigail B.
AB
Abigail B.
Resident Doctor
Enterprise (> 1000 emp.)
"Good Confidential Texting App"
4/5
What do you like best about symplr Clinical Communications?

Halo is a very intuitive app that handles just like a normal text messaging app. It is secured so you can discuss HIPAA-protected information with your team at a distance. It deletes your conversations after a set period of time, and so it doesn't clog up your phone with data. I also like that there is the option for it to say "Halo secured message" when you get a notification so that your patients don't think that you are receiving text messages or that your phone is inappropriately on at work. Also, I like that you can use it on your phone or on your desktop. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

My version of the app on my iPhone SE2 sometimes glitches and won't let me write more that 5-6 lines without hiding the bottom lines. When this happens the coloring of the app also changes, and sometimes the newest messages aren't shown even though I received a notification for a message. In a similar way, sometimes people who have unreliable phones also have more unreliable Halo connections as well, and so they might not actually get a Halo that you send in a timely fashion. However, these people are usually more rare, and let you know if Halo is not a reliable way to contact them. Also, other people have to have Halo to be able to be messaged, and so it is limited by the user base in your hospital, and it doesn't show if a user is active on Halo, so you don't know if they made an account and never check it, or if they have it downloaded on their phone. Review collected by and hosted on G2.com.

Paul F.
PF
Paul F.
P
Mid-Market (51-1000 emp.)
"Great App for HIPAA complaint communication"
4.5/5
What do you like best about symplr Clinical Communications?

Halo allows fast and HIPAA compliant communication and allows you to message a service and quick settings for off service and ability to put someone as covering you. Review collected by and hosted on G2.com.

What do you dislike about symplr Clinical Communications?

I disliked the original tone but changed it to one so liked more Review collected by and hosted on G2.com.