What I like most about this software, is that it allows you to route incoming calls, assigning them to where they correspond with the appropriate agent. It also contains a chat between employees, which allows us to maintain communications and the sending and sharing of files. The platform allows us to be able to make shift changes and scheduling of guards, with ease and best of all is that it is cloud-based, so all the information is outside of the computers. Review collected by and hosted on G2.com.

The system has some small flaws that will surely improve with new updates, such as the quality of calls when the connection is not very stable, so the recording also loses quality. The access by roles, although it is a very secure system, is also cumbersome, which slows down our daily work. Finally, alerts and notifications sometimes do not reach us in real time, when the connection is not so stable. Review collected by and hosted on G2.com.

I own a mobile medicine business and halo makes it easy for my team to communicate quickly and remain complaint Review collected by and hosted on G2.com.

Inability to upload pics already taken on a device Review collected by and hosted on G2.com.

reaching my team all at once and being able to create users by departments or interests Review collected by and hosted on G2.com.

Nothing at this moment, the software works, but I think the complaint has been that the messages clear up too soon. Review collected by and hosted on G2.com.

I like the ease0 of use and flexibility of symplr Clinical Communications , and its accessibility. The customer service and tech support are excellent, and the support group is all amiable Review collected by and hosted on G2.com.

The only thing I dislike is the timeliness of returning emails or phone calls. Occasionally, it can take days to get a response to a question. Review collected by and hosted on G2.com.

No major changes that required additional training. Review collected by and hosted on G2.com.

There is really nothing at all that that I dislike. Review collected by and hosted on G2.com.

It's easy to set up different groups to get information to quickly. The ability to set a different alert tone is key. Review collected by and hosted on G2.com.

There truly is no downside to using the application. Review collected by and hosted on G2.com.

Very user friendly, it gives you the capability to use for all types of work. Review collected by and hosted on G2.com.

The random times the network stops working without notice unless reaching out. Review collected by and hosted on G2.com.

Easy use to communicate with others colleagues Review collected by and hosted on G2.com.

Ringtone sound it's annoying to any one i hope you change the tone Review collected by and hosted on G2.com.

It was the only method we had for collecting and reporting the data. Review collected by and hosted on G2.com.

It would be nice to have all the data in one place. Review collected by and hosted on G2.com.

Most helpful - ease of use. Easy to access. Review collected by and hosted on G2.com.

Just one more thing to do but overall it is helpful. Review collected by and hosted on G2.com.