[ SFX CRM Reviews ](https://www.g2.com/products/symphony-talent-1/reviews) [ SFX CRM Reviews ](https://www.g2.com/products/symphony-talent-1/reviews) # SFX CRM Features ##### ## Platform (67) Customization Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. Integration APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, and groups. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Training Management Track employee/learner's progression through training programs Goal Management Allows employees to set and manage work or career related goals Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Benefits Dashboard Use a dashboard to view benefits that are selected by employees or offered by employers Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Recruitment Management Tools to find, assess, and hire suitable candidates for a job within an organization Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Training Management Track employee/learner's progression through training programs Calendar Management Track and manage schedules and meetings via an integrated calendar Employee Management Track employee schedules, availability, and performance across projects and tasks Orientation Workflow Management Create orientation programs for new employees or students Task Management Create, manage and track all task activities and progression HR Management Automates core HR functions such as talent management, employee evaluation and learning management Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system Mobile Access Access software remotely via mobile devices Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Document Management Store, manage, and track all electronic documents in a centralized location Job Description Management Create, share, and manage the distribution of job descriptions/duties Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Third-Party Integrations Set up connections to third-party platforms to improve business processes Assessment Management Creation, administration, and evaluation of assessments or tests Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Access Access software remotely via mobile devices Third-Party Integration Addition of necessary external data, applications, tools, or features Initiative Management Create and manage internal campaigns to improve company culture or business strategy. Workflow Management Create, design and manage workflows for repetitive tasks Community Management Enable students, customers or employees to engage with each other in a particular space online or offline Employee Referral Management Manage and track employee referrals for open job positions Candidate Management Build, track, and maintain relationships with candidates Workflow Management Create, design and manage workflows for repetitive tasks Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Advertising Management Manage advertising space and its sales within your network or publication Application Management Track, manage and store the applications of potential future members, customers or candidates Email Management Manage, store and organize emails within the system or via third-party apps Job Management Manage and track all job information and associated tasks Discount Management Track products that are for sale at a reduced price or part of coupon promotions Pipeline Management Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. File Management Create, save, and store files Job Management Manage and track all job information and associated tasks Data Storage Management Manage and store data in a database Compensation Management Manages compensation such as salary, bonus, and benefits processes, aligning with policies Employee Management Track employee schedules, availability, and performance across projects and tasks Job Application Management HR Management Automates core HR functions such as talent management, employee evaluation and learning management Competency Management Catalog, manage, and develop employee skill sets Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Job Description Management Create, share, and manage the distribution of job descriptions/duties Evaluation Management Create, share, and manage the distribution of job descriptions/duties User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Basics (3) Reporting Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Show More ##### ## Additional Functionality (26) Dashboard Has a centralized dashboard for users to interact with Cloud Provides a cloud based version of the platform Mobility Is accessible from a mobile device and by users on the go. Email Templates Pre-made examples and templates for emails Background Screening Researching and validating a person's criminal, educational, job or financial records Chatbot AI-based platform which conducts a conversation via auditory or textual methods Talent Acquisition Recruiting, tracking, and interviewing candidates and onboarding/training new employees Generative AI Use AI to generate content in the form of text, images, videos, etc. Job Board Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Campaign Analytics Track and interpret campaign performance metrics Data Import/Export Import and export data to and from software applications Careers Page Web page to host job postings, show role descriptions or receive applications from potential candidates Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle SMS Messaging Send messages via SMS Built-in ATS Skills Assessment Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Internal HR Designed to be used by internal recruiters or HR hiring managers Customizable Reports Alter the layout and content of reports Email Marketing Create and send email blasts/campaigns Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Resume Parsing Automates the extraction and analysis of key information from resumes or CVs AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Show More ##### ## Content (2) Automation Automates some or all operation related tasks File Sharing Provides robust sharing options for communication with both internal and external stakeholders. Show More ##### ## Recruiting and Onboarding (3) Sourcing and Candidate Identification Search broad candidate pool to recruit passive talent Interview Scheduling Coordinates interview scheduling via email, phone, or text Applicant Tracking Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process. Show More ##### ## Platform Basics (4) Interoperability Connects to external systems and applications as needed to complete team workflows. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Integrations Offers a built-in applicant tracking system (ATS) or integrates with third-party ATSs. Internal Chat Integration Incorporation of a chat or messaging system within an organization's internal communication infrastructure Show More ##### ## Platform Content (14) Digital Strategy Manages employer branding across mobile, digital, and social media. Candidate Relationship Management Offers a candidate relationship management (CRM) system to track and organize candidates across mobile, digital, and social media. Employer Branding Provides tools that help optimize employer branding on career sites, job portals, and employee testimonial pages. Social Recruiting Provides social recruiting tools, job distribution features, and candidate relationship management (CRM) capabilities. Job Management Manage and track all job information and associated tasks Employee Referral Management Manage and track employee referrals for open job positions Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Interview Management Create and track interviews with a reminder system Email Management Manage, store and organize emails within the system or via third-party apps Recruitment Management Tools to find, assess, and hire suitable candidates for a job within an organization Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Calendar Management Track and manage schedules and meetings via an integrated calendar Job Application Management Customizable Branding Add customized logos and colors to align with company branding Show More ##### ## Platform Performance (3) Marketing Automation Automate workflows and trigger campaigns based on customer actions File Sharing Provides robust sharing options for communication with both internal and external stakeholders. Reporting Provides analytics tools that reveal important business metrics and track progress. Show More ##### ## Platform Additional Functionality (2) Dashboard Has a centralized dashboard for users to interact with. Mobility Is accessible from a mobile device and by users on the go. Show More ##### ## Job Ad Creation (2) Targeted Ads Facilitates distribution of targeted ads designed to attract high-quality candidates for specific roles. Predict Performance Predicts the performance of job ads before they are deployed. Show More ##### ## Purchasing (3) Budgeting Automatically allocates ad spending budgets. Automate Purchasing Automates and optimizes job ad buying. Job Site Publishing Integrates with multiple third-party job sites or publishers. Show More ##### ## Tracking (2) Real Time Adjustments Tracks ad performance in real time and automatically readjusts budgets and spending. Analytics Generates analytics reports or dashboards on the performance of recruiting campaigns. Show More ## Top-Rated Alternatives [ ![Phenom Applied AI](https://images.g2crowd.com/uploads/product/hd_favicon/12aae38cc360429905c6ec93d4a9e9fc/phenom-applied-ai.svg "Phenom Applied AI") Phenom Applied AI 4.3/5(430) ](https://www.g2.com/products/phenom-applied-ai/reviews) [ ![Beamery](https://images.g2crowd.com/uploads/product/hd_favicon/dc8fc7d7ea464ea08c871cf5eb8ffe09/beamery.svg "Beamery") Beamery 4.1/5(158) ](https://www.g2.com/products/beamery/reviews) [ ![Avature](https://images.g2crowd.com/uploads/product/hd_favicon/81c86c96ce56258da52550226dd8530f/avature.svg "Avature") Avature 4.4/5(110) ](https://www.g2.com/products/avature/reviews) [ View All Alternatives ](https://www.g2.com/products/symphony-talent-1/competitors/alternatives) SFX CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_03843cfb9f4668da10d6a93ec4059d95/beamery.png "Product Avatar Image") Beamery 4.1/5(158) [ Compare Now ](https://www.g2.com/compare/beamery-vs-symphony-talent-1) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7d39386f68f40a2fcef344d44d8a7124/avature.png "Product Avatar Image") Avature 4.4/5(110) [ Compare Now ](https://www.g2.com/compare/avature-vs-symphony-talent-1) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a8c3fc5bdbd699070651c8aff89560c/phenom-applied-ai.png "Product Avatar Image") Phenom Applied AI 4.3/5(430) [ Compare Now ](https://www.g2.com/compare/phenom-applied-ai-vs-symphony-talent-1) ##### Categories on G2 [ Candidate Relationship Management ](https://www.g2.com/categories/candidate-relationship-management)[ Recruitment Marketing ](https://www.g2.com/categories/recruitment-marketing)[ Programmatic Job Advertising ](https://www.g2.com/categories/programmatic-job-advertising) ##### Explore More [ Best cloud compliance software for multi-cloud environments ](https://www.g2.com/discussions/best-cloud-compliance-software-for-multi-cloud-environments)[ Which field sales software hiring software comes with strong integration to Indeed and other major job boards for a broader reach? ](https://www.g2.com/discussions/which-field-sales-software-hiring-software-comes-with-strong-integration-to-indeed-and-other-major-job-boards-for-a-broader-reach)[ What are the best collaboration tools available on AWS marketplace? ](https://www.g2.com/discussions/what-are-the-best-collaboration-tools-available-on-aws-marketplace) [ Virtual event services reviews for medium-sized companies ](https://www.g2.com/discussions/virtual-event-services-reviews-for-medium-sized-companies)[ Best software for multi-format content creation ](https://www.g2.com/discussions/which-is-the-best-software-for-multi-format-content-creation)[ Most effective customer success software for app developers ](https://www.g2.com/discussions/most-effective-customer-success-software-for-app-developers) Show More [ Best cloud compliance software for multi-cloud environments ](https://www.g2.com/discussions/best-cloud-compliance-software-for-multi-cloud-environments)[ Which field sales software hiring software comes with strong integration to Indeed and other major job boards for a broader reach? ](https://www.g2.com/discussions/which-field-sales-software-hiring-software-comes-with-strong-integration-to-indeed-and-other-major-job-boards-for-a-broader-reach)[ What are the best collaboration tools available on AWS marketplace? ](https://www.g2.com/discussions/what-are-the-best-collaboration-tools-available-on-aws-marketplace) [ Virtual event services reviews for medium-sized companies ](https://www.g2.com/discussions/virtual-event-services-reviews-for-medium-sized-companies)[ Best software for multi-format content creation ](https://www.g2.com/discussions/which-is-the-best-software-for-multi-format-content-creation)[ Most effective customer success software for app developers ](https://www.g2.com/discussions/most-effective-customer-success-software-for-app-developers)