Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Nice tool"
4/5
What do you like best about Symphony?

Symphony has many different uses. It is nice to have chatrooms to broadcast a message directly to a big group of people. I appreciate this. It is especially nice in a tech environment to get many different responses from a large audience in a much quicker manner than a mass email. I enjoy checking chatrooms to keep on top of company news and such. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

I am not sure I see the reason for the chime feature. It can be very annoying. It also can be difficult to track responses to messages and cohesively read through a thread when there are so many people talking at once. A way to filter through for relevant messages could be a feature that would prove to be very helpful if implemented. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great tool for team collaboration"
5/5
What do you like best about Symphony?

A very secure app to use in an organisation for team collaboration. Easy to keep track of groups and conversations. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

It needs to improve how it trains new users. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Simple chat room experience"
4/5
What do you like best about Symphony?

Cross bank connectivity, Ability to add multiple people, follow users, share media Review collected by and hosted on G2.com.

What do you dislike about Symphony?

Inability to work with screen share, a bit confusing how to leave chats Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Light weight chat tool"
3/5
What do you like best about Symphony?

ease to organize chats and group, browser clients and screen shots, @ mentions Review collected by and hosted on G2.com.

What do you dislike about Symphony?

screen sharing and desktop client doesn't work seamlessly Review collected by and hosted on G2.com.

DE
Dee E.
Small-Business (50 or fewer emp.)
"Very similar to other apps I've used"
4.5/5
What do you like best about Symphony?

I felt like it worked best as a group of us more than just for an individual. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

Can be a hassle to set up. Felt clunky at first. Review collected by and hosted on G2.com.