Verified User in Investment Banking
UI
Verified User in Investment Banking
Enterprise (> 1000 emp.)
"Best in place to communicate with teams and organisation to improve productivity"
4.5/5
What do you like best about Symphony?

all things at one place with best in class features, multiple chat rooms, Desktop & mobile applications, bookmarks & folders, good search box, private chat room Review collected by and hosted on G2.com.

What do you dislike about Symphony?

nothing as such to dislike from the product, but the interface has scope to improve Review collected by and hosted on G2.com.

Dushyant M.
DM
Dushyant M.
Engineering Coordinator
Mid-Market (51-1000 emp.)
"Symphony-Simple and powerful massage application."
4.5/5
What do you like best about Symphony?

Symphony is easy to use and it has many feature inside. I can manage all of my events in one space from creation and registration through to communication. Symphony best feature were the customer service representative. Symphony is multiple chat and group chat and ability to forward the massage. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

Symphony-Nothing as such I found which I didn't like this application. I like this application and i am very happy to use this application. Review collected by and hosted on G2.com.

Aymen S.
AS
Aymen S.
Production Support Analyst
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Symphony , secure crypted chat"
5/5
What do you like best about Symphony?

I like the integration of the chat rooms and the number of people that can be joined which lets big corporations and companies create groups/chat rooms and communicate fluently and the integration of the iOs app which helps very much Review collected by and hosted on G2.com.

What do you dislike about Symphony?

I dislike the search function for previous chats and the UI interface which I think can be improved as same as the notification way which can be improved also. Review collected by and hosted on G2.com.

Balaji L.
BL
Balaji L.
Application Services Analyst III
Enterprise (> 1000 emp.)
"Future of Communication"
4.5/5
What do you like best about Symphony?

Group Chat with variety of Addons in same window Review collected by and hosted on G2.com.

What do you dislike about Symphony?

Interface is slow sometimes and hanging the memory Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Secure team collaboration messaging application"
3.5/5
What do you like best about Symphony?

Very easy to manage all the events in one place.

Very easy to create multiple chats and multiple groups Review collected by and hosted on G2.com.

What do you dislike about Symphony?

Search functionality can be improved. Cannot search a message instantly Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Symphony Review"
4.5/5
What do you like best about Symphony?

It has a few things which a chat tool should absolutely have :

- Multiple Chat windows at the same time.

- Group Chats

- Status of person typing.

- Ability to forward the messages.

- Able to mark and reply the messages. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

It allows the screen capture but it does not allows pasting the image from clip board, a lot of other chat tools do.Snipping tool comes handy when this is allowed. Otherwise it makes it difficult to send screen snip when working on a single screen. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Simple yet powerful messaging application"
4.5/5
What do you like best about Symphony?

Application is easy to use yet is packed with lots of features. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

Updates to mobile application are very slow. Review collected by and hosted on G2.com.

Angela M.
AM
Angela M.
Java Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Great For Sharing Information in Large Organization, Very Annoying Application"
1/5
What do you like best about Symphony?

I appreciate being able to enter a room and easily search/view the entire conversation. This way, I don't have to ask for help if the question has already been asked and documentation has been provided. I can also leave a room and return if I want to. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

The notification system on Symphony is very annoying. Although there are ways to remove the flashing notification on your desktop, if the application is running there is constant flashing and number display for all of the rooms I'm a part of, even if I only want to see notifications for one room. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Modern looking, young chat experience"
4.5/5
What do you like best about Symphony?

The most useful feature I found is that you can view quite a few chats in one window at the same time by splitting the view. I also really like the theme and visual aspect of Symphony, it's simple, modern and pleasant to look at. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

I think the lack of features is the biggest downside. Many features such as pasting in screenshots are not yet present on the young chat app. It seems though that the team behind it knows and is working hard to develop new features. Review collected by and hosted on G2.com.

Shawn S.
SS
Shawn S.
Derivatives Operations Analyst
Financial Services
Enterprise (> 1000 emp.)
"Better than Skype "
5/5
What do you like best about Symphony?

I really like the ability to create and save chat rooms. It allows me to quickly chat with the whole team or share important info. It is skype on steroids. You can also use to talk with external contacts. Review collected by and hosted on G2.com.

What do you dislike about Symphony?

I wish I could mute notifications for certain chat rooms without having to leave them. I would also like to be able to be more creative with its look. Review collected by and hosted on G2.com.