[
Symphon... Reviews
](https://www.g2.com/products/symphonyai-it-service-management/reviews)

[
Symphon... Reviews
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# SymphonyAI IT Service Management Pricing Overview

[Editedit](https://my.g2.com/symphonyai-it-service-management/pricings)

**SymphonyAI IT Service Management has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact SymphonyAI IT Service Management to obtain current pricing.

SymphonyAI Enterprise IT provides flexible licensing options - Named Analyst to Concurrent for service providers to choose.

Pricing information for SymphonyAI IT Service Management is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SymphonyAI IT Service Management must be conducted with the seller.
Pricing information was last updated on September 23, 2024

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

4 months

### Return on Investment

20 months

### Average Discount

9%

### Perceived Cost

$$$$$

[

 ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")

Sponsored

Freshservice

4.6/5(1,336)

Visit Website

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## Top-Rated Alternatives

[

 ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")

Freshservice

4.6/5(1,336)

](https://www.g2.com/products/freshservice/reviews)

[

 ![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management")

ServiceNow IT Service Management

4.5/5(1,891)

](https://www.g2.com/products/servicenow-it-service-management/reviews)

[

 ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management")

Jira Service Management

4.3/5(988)

](https://www.g2.com/products/jira-service-management/reviews)

[
View All Alternatives
](https://www.g2.com/products/symphonyai-it-service-management/competitors/alternatives)

## SymphonyAI IT Service Management Alternatives Pricing

The following is a quick overview of editions offered by other [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)

| 

 ![Freshservice](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png)

[Freshservice](https://www.g2.com/products/freshservice/reviews)

##### STARTER

 | $19.00 | 
For getting started

- Incident Management
- Knowledge Base
- Self Service Portal
- SLA Management
- Workflow Automator
- Orchestration
- Access Controls Starter
- Analytics Starter 
- Multiple Portal Languages
- Custom SSL
- Marketplace Apps
- Mobile Apps
- 1000 Orchestration transactions/mo/account

[Show More](javascript:void(0);)
 |
| 

 ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png)

[Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)

##### Free

 | 0/agent/month | 
For small teams starting with a service desk. Up to 3 agents for free. 

 |
| 

 ![ManageEngine ServiceDesk Plus](https://images.g2crowd.com/uploads/product/image/small_square/small_square_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg)

[ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews)

##### Standard Edition help desk module

 | Starts at $1195 (For 10 technicians annually) | 
The standard edition is free of charge on both the On-Premises and cloud versions, with no restrictions on the number tickets or end users or on the amount of cloud storage supported. You can enjoy a world-class help desk experience with no restrictions!

- Self service portal
- Incident management
- Active Directory integration
- LDAP integration
- SLA management
- Knowledge base
- Multi-site support
- Help desk reports

[Show More](javascript:void(0);)
 |

Various alternatives pricing & plans

Pricing information for the above various SymphonyAI IT Service Management alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

## SymphonyAI IT Service... Pricing Reviews
(1)

 ![Deepak M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak M.")
DM

Deepak M.

Project Lead

Mid-Market (51-1000 emp.)

4/2/2025

More Options
- 

"Good ITSM Tool to manage incident and SRs"

4.5/5

What do you like best about SymphonyAI IT Service Management?

small, handy and very good user interface Review collected by and hosted on G2.com.

What do you dislike about SymphonyAI IT Service Management?

in issue description need features to add screenshots, capturing effort estimation, approval mechanism etc are missing. Additionally its user based subscription is challenging for mid / large organizations Review collected by and hosted on G2.com.

What problems is SymphonyAI IT Service Management solving and how is that benefiting you?

we are using it for our service desk. Smooth and AI integrated. User mail to MyIT and a ticket is auto logged Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

SymphonyAI IT Service Management Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image")

ServiceNow IT Service...

4.5/5(1,891)

[
Compare Now
](https://www.g2.com/compare/servicenow-it-service-management-vs-symphonyai-it-service-management)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image")

Freshservice

4.6/5(1,336)

[
Compare Now
](https://www.g2.com/compare/freshservice-vs-symphonyai-it-service-management)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg "Product Avatar Image")

ManageEngine

4.2/5(249)

[
Compare Now
](https://www.g2.com/compare/manageengine-servicedesk-plus-vs-symphonyai-it-service-management)

##### Categories on G2

[
IT Service Management (ITSM) Tools
](https://www.g2.com/categories/it-service-management-itsm-tools)[
IT Asset Management
](https://www.g2.com/categories/it-asset-management)[
Enterprise IT Management
](https://www.g2.com/categories/enterprise-it-management)

[
Service Desk
](https://www.g2.com/categories/service-desk)[
Software Asset Management Tools
](https://www.g2.com/categories/software-asset-management-tools)

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[
What's the top-rated webinar platform
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Which HCM software integrates with recruiting tools?
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Best contact center software for small business
](https://www.g2.com/discussions/what-s-the-best-contact-center-software-for-small-business)

[
Which feature management software combines A/B testing experimentation and analytics in one platform?
](https://www.g2.com/discussions/which-feature-management-software-combines-a-b-testing-experimentation-and-analytics-in-one-platform)[
What platform integrates social suites with CRM and marketing tools?
](https://www.g2.com/discussions/what-platform-integrates-social-suites-with-crm-and-marketing-tools)[
Pros and Cons Details
](https://www.g2.com/products/symphonyai-it-service-management/reviews?qs=pros-and-cons)