--- title: Symantec Web Security Service Reviews meta\_title: 'Symantec Web Security Service Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 120 reviews by the users' company size, role or industry to find out how Symantec Web Security Service works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 120 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Security url: https://www.g2.com/categories/web-security --- ### Symantec Web Security Service Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **seamless security features** of Symantec Web Security Service, benefiting from continuous updates and ease of use. [(6 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284172&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Symantec Web Security Service, finding it simple and convenient to manage. [(5 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243823&qs=pros-and-cons#reviews) Users value the **ease of use and management** of Symantec Web Security Service, along with its comprehensive functionality. [(2 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243814&qs=pros-and-cons#reviews) Users appreciate the **affordable pricing** of Symantec Web Security Service, offering great value without sacrificing features. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284094&qs=pros-and-cons#reviews) Users value the **network analytics** provided by Symantec Web Security Service for enhanced access control and antivirus functionality. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284100&qs=pros-and-cons#reviews) Users find the **notification issues** cumbersome, leading to distractions and occasional false alerts that disrupt usage. [(2 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284156&qs=pros-and-cons#reviews) Users find the **cost of Symantec Web Security Service** to be prohibitively high, impacting overall value perception. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284116&qs=pros-and-cons#reviews) Users highlight **integration issues** with Symantec Web Security Service, impacting implementation and overall satisfaction. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284149&qs=pros-and-cons#reviews) Users highlight the need for improved **customer support** with Symantec Web Security Service to enhance their experience. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284031&qs=pros-and-cons#reviews) Users experience **slow performance** with the EDR search and manual XDR correlation, impacting efficiency. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243849&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Symantec Web Security Service ##### 1. Security Protection Users value the **seamless security features** of Symantec Web Security Service, benefiting from continuous updates and ease of use. [ See 6 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284172&qs=pros-and-cons#reviews) See Related User Reviews ![Ashutosh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh C.") AC Ashutosh C. Enterprise (\> 1000 emp.) 3.0/5 "Overall a good anti-virus software for network security or even windows security" What do you like about Symantec Web Security Service? It can be used in both cloud and local hardware. It provides good protection and you can always access the logs to see what occurs in the backend. Goo OS Omkar S. Small-Business (50 or fewer emp.) 5.0/5 "It's really a good software which keeps my system protected." What do you like about Symantec Web Security Service? It's security features and continuous updates and patches which are deployed from backend to provide seamless security to the user. I have been using ##### 2. Ease of Use Users appreciate the **ease of use** of Symantec Web Security Service, finding it simple and convenient to manage. [ See 5 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243823&qs=pros-and-cons#reviews) See Related User Reviews KG Kushagra G. Small-Business (50 or fewer emp.) 4.0/5 "About symantec" What do you like about Symantec Web Security Service? Easy to use, implement and manage. Simple UI with complete functionality and policy creation. ![Ashutosh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh C.") AC Ashutosh C. Enterprise (\> 1000 emp.) 3.0/5 "Overall a good anti-virus software for network security or even windows security" What do you like about Symantec Web Security Service? It can be used in both cloud and local hardware. It provides good protection and you can always access the logs to see what occurs in the backend. Goo ##### 3. Simple Users value the **ease of use and management** of Symantec Web Security Service, along with its comprehensive functionality. [ See 2 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243814&qs=pros-and-cons#reviews) See Related User Reviews KG Kushagra G. Small-Business (50 or fewer emp.) 4.0/5 "About symantec" What do you like about Symantec Web Security Service? Easy to use, implement and manage. Simple UI with complete functionality and policy creation. ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you like about Symantec Web Security Service? Best access control and good network analytics. Its a Good Antivirus Software. It's very easy and handy to use. ##### 4. Affordable Users appreciate the **affordable pricing** of Symantec Web Security Service, offering great value without sacrificing features. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284094&qs=pros-and-cons#reviews) See Related User Reviews KP Kumar P. Small-Business (50 or fewer emp.) 5.0/5 "Overall a budget software and meets all the basic requirements" What do you like about Symantec Web Security Service? The one thing that attracted me towards Symantec Network Security was their hype in my region and I got amazed after seeing their price which was very ##### 5. Analytics Users value the **network analytics** provided by Symantec Web Security Service for enhanced access control and antivirus functionality. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284100&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you like about Symantec Web Security Service? Best access control and good network analytics. Its a Good Antivirus Software. It's very easy and handy to use. ### 5 Cons or Disadvantages of Symantec Web Security Service ##### 1. Notification Issues Users find the **notification issues** cumbersome, leading to distractions and occasional false alerts that disrupt usage. [ See 2 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284156&qs=pros-and-cons#reviews) See Related User Reviews LJ Latonya J. Mid-Market (51-1000 emp.) 4.5/5 "Does what the program is designed to do?" What do you dislike about Symantec Web Security Service? The notices can be a bit much Sometimes it takes I don’t want I’m doing to close out the notices KP Kumar P. Small-Business (50 or fewer emp.) 5.0/5 "Overall a budget software and meets all the basic requirements" What do you dislike about Symantec Web Security Service? The software sometimes crashes while using the desktop and it even sends false alerts and blocks a few sites or apps causing some inconvenience ##### 2. Expensive Users find the **cost of Symantec Web Security Service** to be prohibitively high, impacting overall value perception. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284116&qs=pros-and-cons#reviews) See Related User Reviews ![Vijay P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay P.") VP Vijay P. Enterprise (\> 1000 emp.) 4.5/5 "Intrusion prevention and Firewall desktop computers" What do you dislike about Symantec Web Security Service? Cost of the Symantec seems to be to high ##### 3. Integration Issues Users highlight **integration issues** with Symantec Web Security Service, impacting implementation and overall satisfaction. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284149&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you dislike about Symantec Web Security Service? I think they should work on better Customer Support and better integration and it's implementation. ##### 4. Poor Customer Support Users highlight the need for improved **customer support** with Symantec Web Security Service to enhance their experience. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284031&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you dislike about Symantec Web Security Service? I think they should work on better Customer Support and better integration and it's implementation. ##### 5. Slow Performance Users experience **slow performance** with the EDR search and manual XDR correlation, impacting efficiency. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243849&qs=pros-and-cons#reviews) See Related User Reviews KG Kushagra G. Small-Business (50 or fewer emp.) 4.0/5 "About symantec" What do you dislike about Symantec Web Security Service? The product works fine, the problem is that the EDR function search is slow and the XDR correlation is manual. ## Top-Rated Alternatives [ ![Cisco Umbrella](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_17d330a37bc2914fb3e2655da70c7a34/cisco-umbrella.png "Cisco Umbrella") Cisco Umbrella 4.4/5(284) ](https://www.g2.com/products/cisco-umbrella/reviews) [ ![Zscaler Internet Access](https://images.g2crowd.com/uploads/product/hd_favicon/f063065622874e0a8214c8615c634d1e/zscaler-internet-access.svg "Zscaler Internet Access") Zscaler Internet Access 4.4/5(287) ](https://www.g2.com/products/zscaler-internet-access/reviews) [ ![Netskope One Platform](https://images.g2crowd.com/uploads/product/hd_favicon/24f85b7cc708f49da8b235966df41a33/netskope-one-platform.svg "Netskope One Platform") Netskope One Platform 4.4/5(93) ](https://www.g2.com/products/netskope-one-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/symantec-web-security-service/competitors/alternatives) ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 10/7/2023 "Robust secure product for web security" 4.5/5 What do you like best about Symantec Web Security Service? It is one of the advanced security services which protects from cyber attacks and lets people work from the office or home with protection to organization data. It provides fast access and end-to-end protection. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Broadcom acquisition resulted in poor customer support. Data center is in China. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Symantec web security service provides robust end-to-end protection. Due to its security features, employees can work from home without any breach in data integrity. It prevents employees from accessing fraudulent websites and protects the organization from any kind of cyber attack. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Aman R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aman R.") AR Aman R. Associate Professional Technical Small-Business (50 or fewer emp.) 8/29/2023 "SWS integration" 4.5/5 What do you like best about Symantec Web Security Service? It's a good web security service which provides secure internet connection to external and internal sites. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Network policy is little bit tricky compare the other web security providers. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? It's providing secured network connection and network communication. It allows VPN peers to check whether the other peer is active and accepting the network traffic. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics") UC Verified User in Consumer Electronics Enterprise (\> 1000 emp.) 6/19/2023 "Secure Authentication" 5/5 What do you like best about Symantec Web Security Service? Provides secure and safe access to private and confidentials organizational accounts. It is very reliable and comfortable to use via push notifications on the device. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Not much to say here but one improvement that can vve done is to remove the bug of multiple push notifications when the device is locked. The app starts to behave abnormally at times. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? It is providing secure authentication to my cloud web apps and the security code changes every 30 seconds and each user has its own symentic id. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rabiya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rabiya S.") RS Rabiya S. Senior Developer Enterprise (\> 1000 emp.) 9/2/2023 "Symantec Secured Access" 5/5 What do you like best about Symantec Web Security Service? Symantec provides us the authenticity to our mobiles to approve. Unless it doesn't let us proceed with the application's. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Nothing as of now. It's having good authenticity. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Authentication is the best solution it does. It doesn't allow anyone to access the application Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Prajwal P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prajwal P.") PP Prajwal P. Technical Lead Enterprise (\> 1000 emp.) 8/28/2023 "One of the greatest tool in web security" 4.5/5 What do you like best about Symantec Web Security Service? This is most effective and web defenders for malware on suspicious attacks. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Customisation should given more for admin Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? I have used in our Virtual Machines in order to protect the devices from malware the users may encounter Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 12/17/2023 "Legacy Security Suite" 3.5/5 What do you like best about Symantec Web Security Service? Long Time Trusted name behind the product Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Heavy background use of system resources Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Preventing hacking and spoofing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shashi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shashi B.") SB Shashi B. Technical Lead Mid-Market (51-1000 emp.) 1/4/2023 "Awesome security product" 5/5 What do you like best about Symantec Web Security Service? The interface is easy to use and set up and it's a trustworthy solution for all of my web security needs. This tool especially works as an Antivirus solution and takes instant action against malware or spyware. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Lacking social networking controls. It is recommended to implement some extra solutions. There must be integrated social networking control solutions in it, which would be more helpful for us. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? I really appreciate the idea behind this product. The Symantec Web Security Service helps keep my employees safe from online threats. It is easy to use and has a great interface. I love the fact that we can monitor our employees' activity and get the web security we need. I use this product to block viruses, malware, and spyware. The interface is easy to use and set up and it's a trustworthy solution for all of my web security needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Chandrakant S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chandrakant S.") CS Chandrakant S. System Engineer Mid-Market (51-1000 emp.) 9/1/2023 "Symantec review" 4.5/5 What do you like best about Symantec Web Security Service? It's have web filtering, and scaning susspecious files etc. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Not having as of now anything . Will reviewing it. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Find out threats and suspicious files and quarantine it immediately. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Aman P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aman P.") AP Aman P. Security Services Senior Consultant Enterprise (\> 1000 emp.) 12/15/2022 "Secure your network from Cyber attacks!" 4.5/5 What do you like best about Symantec Web Security Service? Symantec Web Security Service offers a wide range of customization to monitor, analyze and filter out network traffic on your web servers that have malicious patterns and signatures. It is very robust and has advance pattern detection mechanism. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Symantec Web Security Service is one of the widely used cyber attacks defense tool in the market because it does not have anything to dislike, yet the pricing of the tool can be one factor that may be a reason for dislike. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Overall detection of network traffic to ensure the security posture of web servers from various kinds of advanced cyber attacks which may lead to DoS (Denial of Service) attack. Being a network security admin, it provides a layer of security and confidence to the architecture. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shivam N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam N.") SN Shivam N. Senior Associate - Strategic Projects, Risk Management Enterprise (\> 1000 emp.) 7/1/2023 "Used the tool to secure mobile for company apps" 4/5 What do you like best about Symantec Web Security Service? Confirmation about the mobile security to install and run the company apps Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Longer process time to get the confirmation Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? The security breach and safety of company data Review collected by and hosted on G2.com. 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