--- title: Symantec Web Security Service Reviews meta\_title: 'Symantec Web Security Service Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 120 reviews by the users' company size, role or industry to find out how Symantec Web Security Service works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 120 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Security url: https://www.g2.com/categories/web-security ---

### Symantec Web Security Service Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **seamless security features** of Symantec Web Security Service, benefiting from continuous updates and ease of use. [(6 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284172&qs=pros-and-cons#reviews)

Users appreciate the **ease of use** of Symantec Web Security Service, finding it simple and convenient to manage. [(5 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243823&qs=pros-and-cons#reviews)

Users value the **ease of use and management** of Symantec Web Security Service, along with its comprehensive functionality. [(2 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243814&qs=pros-and-cons#reviews)

Users appreciate the **affordable pricing** of Symantec Web Security Service, offering great value without sacrificing features. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284094&qs=pros-and-cons#reviews)

Users value the **network analytics** provided by Symantec Web Security Service for enhanced access control and antivirus functionality. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284100&qs=pros-and-cons#reviews)

Users find the **notification issues** cumbersome, leading to distractions and occasional false alerts that disrupt usage. [(2 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284156&qs=pros-and-cons#reviews)

Users find the **cost of Symantec Web Security Service** to be prohibitively high, impacting overall value perception. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284116&qs=pros-and-cons#reviews)

Users highlight **integration issues** with Symantec Web Security Service, impacting implementation and overall satisfaction. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284149&qs=pros-and-cons#reviews)

Users highlight the need for improved **customer support** with Symantec Web Security Service to enhance their experience. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284031&qs=pros-and-cons#reviews)

Users experience **slow performance** with the EDR search and manual XDR correlation, impacting efficiency. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243849&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Symantec Web Security Service

##### 1. Security Protection

Users value the **seamless security features** of Symantec Web Security Service, benefiting from continuous updates and ease of use.
[
See 6 mentions
](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284172&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ashutosh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh C.")
AC

Ashutosh C.

Enterprise (\> 1000 emp.)

3.0/5

"Overall a good anti-virus software for network security or even windows security"

What do you like about Symantec Web Security Service?

It can be used in both cloud and local hardware. It provides good protection and you can always access the logs to see what occurs in the backend. Goo

OS

Omkar S.

Small-Business (50 or fewer emp.)

5.0/5

"It's really a good software which keeps my system protected."

What do you like about Symantec Web Security Service?

It's security features and continuous updates and patches which are deployed from backend to provide seamless security to the user. I have been using

##### 2. Ease of Use

Users appreciate the **ease of use** of Symantec Web Security Service, finding it simple and convenient to manage.
[
See 5 mentions
](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243823&qs=pros-and-cons#reviews)

See Related User Reviews

KG

Kushagra G.

Small-Business (50 or fewer emp.)

4.0/5

"About symantec"

What do you like about Symantec Web Security Service?

Easy to use, implement and manage. Simple UI with complete functionality and policy creation.

 ![Ashutosh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh C.")
AC

Ashutosh C.

Enterprise (\> 1000 emp.)

3.0/5

"Overall a good anti-virus software for network security or even windows security"

What do you like about Symantec Web Security Service?

It can be used in both cloud and local hardware. It provides good protection and you can always access the logs to see what occurs in the backend. Goo

##### 3. Simple

Users value the **ease of use and management** of Symantec Web Security Service, along with its comprehensive functionality.
[
See 2 mentions
](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243814&qs=pros-and-cons#reviews)

See Related User Reviews

KG

Kushagra G.

Small-Business (50 or fewer emp.)

4.0/5

"About symantec"

What do you like about Symantec Web Security Service?

Easy to use, implement and manage. Simple UI with complete functionality and policy creation.

 ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.")
RR

Rohit R.

Enterprise (\> 1000 emp.)

5.0/5

"Symantec Network Security - A way for better Security"

What do you like about Symantec Web Security Service?

Best access control and good network analytics. Its a Good Antivirus Software. It's very easy and handy to use.

##### 4. Affordable

Users appreciate the **affordable pricing** of Symantec Web Security Service, offering great value without sacrificing features.
[
See 1 mentions
](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284094&qs=pros-and-cons#reviews)

See Related User Reviews

KP

Kumar P.

Small-Business (50 or fewer emp.)

5.0/5

"Overall a budget software and meets all the basic requirements"

What do you like about Symantec Web Security Service?

The one thing that attracted me towards Symantec Network Security was their hype in my region and I got amazed after seeing their price which was very

##### 5. Analytics

Users value the **network analytics** provided by Symantec Web Security Service for enhanced access control and antivirus functionality.
[
See 1 mentions
](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284100&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.")
RR

Rohit R.

Enterprise (\> 1000 emp.)

5.0/5

"Symantec Network Security - A way for better Security"

What do you like about Symantec Web Security Service?

Best access control and good network analytics. Its a Good Antivirus Software. It's very easy and handy to use.

### 5 Cons or Disadvantages of Symantec Web Security Service

##### 1. Notification Issues

Users find the **notification issues** cumbersome, leading to distractions and occasional false alerts that disrupt usage.
[
See 2 mentions
](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284156&qs=pros-and-cons#reviews)

See Related User Reviews

LJ

Latonya J.

Mid-Market (51-1000 emp.)

4.5/5

"Does what the program is designed to do?"

What do you dislike about Symantec Web Security Service?

The notices can be a bit much Sometimes it takes I don’t want I’m doing to close out the notices

KP

Kumar P.

Small-Business (50 or fewer emp.)

5.0/5

"Overall a budget software and meets all the basic requirements"

What do you dislike about Symantec Web Security Service?

The software sometimes crashes while using the desktop and it even sends false alerts and blocks a few sites or apps causing some inconvenience

##### 2. Expensive

Users find the **cost of Symantec Web Security Service** to be prohibitively high, impacting overall value perception.
[
See 1 mentions
](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284116&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vijay P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay P.")
VP

Vijay P.

Enterprise (\> 1000 emp.)

4.5/5

"Intrusion prevention and Firewall desktop computers"

What do you dislike about Symantec Web Security Service?

Cost of the Symantec seems to be to high

##### 3. Integration Issues

Users highlight **integration issues** with Symantec Web Security Service, impacting implementation and overall satisfaction.
[
See 1 mentions
](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284149&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.")
RR

Rohit R.

Enterprise (\> 1000 emp.)

5.0/5

"Symantec Network Security - A way for better Security"

What do you dislike about Symantec Web Security Service?

I think they should work on better Customer Support and better integration and it's implementation.

##### 4. Poor Customer Support

Users highlight the need for improved **customer support** with Symantec Web Security Service to enhance their experience.
[
See 1 mentions
](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284031&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.")
RR

Rohit R.

Enterprise (\> 1000 emp.)

5.0/5

"Symantec Network Security - A way for better Security"

What do you dislike about Symantec Web Security Service?

I think they should work on better Customer Support and better integration and it's implementation.

##### 5. Slow Performance

Users experience **slow performance** with the EDR search and manual XDR correlation, impacting efficiency.
[
See 1 mentions
](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243849&qs=pros-and-cons#reviews)

See Related User Reviews

KG

Kushagra G.

Small-Business (50 or fewer emp.)

4.0/5

"About symantec"

What do you dislike about Symantec Web Security Service?

The product works fine, the problem is that the EDR function search is slow and the XDR correlation is manual.

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 ![Vijay P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay P.")
VP

Vijay P.

Software Engineer

Enterprise (\> 1000 emp.)

1/25/2024

"Intrusion prevention and Firewall desktop computers"

4.5/5

What do you like best about Symantec Web Security Service?

It helps in protecting our Desktop computer and cloud server from ransome threats and aids in protecting our application. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

Cost of the Symantec seems to be to high Review collected by and hosted on G2.com.

What problems is Symantec Web Security Service solving and how is that benefiting you?

It helps in protecting the Cloud based serves from cyber threat Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Tiago A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago A.")
TA

Tiago A.

Small-Business (50 or fewer emp.)

1/17/2024

"Fine"

4/5

What do you like best about Symantec Web Security Service?

Is the most updated security service that we have and we can trust in their info. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

The prices is not that atractive, they should take a look on that, specially to brazillian customers. Review collected by and hosted on G2.com.

What problems is Symantec Web Security Service solving and how is that benefiting you?

Making sure we have the right access to the service. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.")
RR

Rohit R.

Senior Engineer Infrastructure Management

Enterprise (\> 1000 emp.)

1/24/2024

"Symantec Network Security - A way for better Security"

5/5

What do you like best about Symantec Web Security Service?

Best access control and good network analytics. Its a Good Antivirus Software. It's very easy and handy to use. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

I think they should work on better Customer Support and better integration and it's implementation. Review collected by and hosted on G2.com.

What problems is Symantec Web Security Service solving and how is that benefiting you?

Better EDR and device control. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Mohit C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit C.")
MC

Mohit C.

Software Engineer

Small-Business (50 or fewer emp.)

2/7/2024

"Secure Solution"

4/5

What do you like best about Symantec Web Security Service?

Easy to use interface that makes the platform very intuitive Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

Fees can be a little lower for yearly plans. Review collected by and hosted on G2.com.

What problems is Symantec Web Security Service solving and how is that benefiting you?

Saves from Modern day cyber attacks including API threats and DDOS Attacks. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Rabi Bhushan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rabi Bhushan P.")
RP

Rabi Bhushan P.

Security Lead

Mid-Market (51-1000 emp.)

1/24/2024

"Easy to deploy and configure"

4.5/5

What do you like best about Symantec Web Security Service?

I helps to analyse the traffic and can easily deploy the security measures Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

Nothing to say on this , it is good to use for infrastructure Review collected by and hosted on G2.com.

What problems is Symantec Web Security Service solving and how is that benefiting you?

It helps to protect our environment and infrastructure Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Nick M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick M.")
NM

Nick M.

Small-Business (50 or fewer emp.)

12/14/2023

"Symantec a test of time"

5/5

What do you like best about Symantec Web Security Service?

The comfort of knowing I'm secure and my data will stay with me, not to mention the frequent updates Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

The in-app purchases are a bit misleading, on the dashboard anyone would click the option to optimize but it leads to a webpage to upgrade. Review collected by and hosted on G2.com.

What problems is Symantec Web Security Service solving and how is that benefiting you?

Let's say I've not been hacked and that's good enough. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering")
UC

Verified User in Civil Engineering

Small-Business (50 or fewer emp.)

1/25/2024

"Very robust antivirus"

5/5

What do you like best about Symantec Web Security Service?

It is a robust antivirus that detects viruses swifly and takes appropriate actions. It updates itself frequently and does its job in the background Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

It can make the system a bit slower. Also there are parameters( advanced settings) that can hamper the ease of use of the software. Review collected by and hosted on G2.com.

What problems is Symantec Web Security Service solving and how is that benefiting you?

It is preventing harmful viruses from attacking the system. It is an effective tool against phishing and hacking Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation")
UA

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

1/23/2024

"I love using this product due to it being effortless."

5/5

What do you like best about Symantec Web Security Service?

Once it was set up, it works in the background and it's great not needing to think about one more step as you proceed with you day and process data. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

It too the place of a slower system that seemed to bog down the speed so this is a much need inprovement no issues here. Review collected by and hosted on G2.com.

What problems is Symantec Web Security Service solving and how is that benefiting you?

Saftey and security of our database and customer information. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![samuel m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "samuel m.")
SM

samuel m.

Empowering Growth Through Innovative Technology 

Mid-Market (51-1000 emp.)

1/18/2024

"Cloud-Based Protection"

2.5/5

What do you like best about Symantec Web Security Service?

Cloud-Based Security: Offers the advantages of cloud-based security solutions, including scalability, flexibility, and ease of deployment. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

Cost, Complexity of Configuration,False Positives/Negative Review collected by and hosted on G2.com.

What problems is Symantec Web Security Service solving and how is that benefiting you?

Web-Based Threats,Inappropriate Content Access,Data Loss Prevention,Compliance Challenges Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Rohan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohan R.")
RR

Rohan R.

Technology Specialist

Computer Software

Mid-Market (51-1000 emp.)

1/3/2023

"It is a nice on premises software"

4.5/5

What do you like best about Symantec Web Security Service?

I appreciate Symantec Web Security Service for its comprehensive web protection, real-time threat detection, ease of management, and cloud-based architecture, which simplifies deployment and offers flexibility for businesses of different sizes. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

That its not a cloud software it should be a complete trust exchange Review collected by and hosted on G2.com.

What problems is Symantec Web Security Service solving and how is that benefiting you?

Symantec Web Security Service solves various cybersecurity challenges by providing comprehensive web protection. It safeguards users from web-based threats, malware, and phishing attacks in real-time. With its cloud-based architecture, it offers easy deployment, scalability, and centralized management. These benefits ensure a secure and productive online experience for users while protecting their sensitive data and organizational assets. Review collected by and hosted on G2.com.

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7/24/2023
Validated ReviewerIncentivizedSource: G2 invite

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