--- title: Symantec Web Security Service Reviews meta\_title: 'Symantec Web Security Service Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 120 reviews by the users' company size, role or industry to find out how Symantec Web Security Service works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 120 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Security url: https://www.g2.com/categories/web-security --- ### Symantec Web Security Service Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **seamless security features** of Symantec Web Security Service, benefiting from continuous updates and ease of use. [(6 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284172&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Symantec Web Security Service, finding it simple and convenient to manage. [(5 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243823&qs=pros-and-cons#reviews) Users value the **ease of use and management** of Symantec Web Security Service, along with its comprehensive functionality. [(2 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243814&qs=pros-and-cons#reviews) Users appreciate the **affordable pricing** of Symantec Web Security Service, offering great value without sacrificing features. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284094&qs=pros-and-cons#reviews) Users value the **network analytics** provided by Symantec Web Security Service for enhanced access control and antivirus functionality. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284100&qs=pros-and-cons#reviews) Users find the **notification issues** cumbersome, leading to distractions and occasional false alerts that disrupt usage. [(2 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284156&qs=pros-and-cons#reviews) Users find the **cost of Symantec Web Security Service** to be prohibitively high, impacting overall value perception. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284116&qs=pros-and-cons#reviews) Users highlight **integration issues** with Symantec Web Security Service, impacting implementation and overall satisfaction. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284149&qs=pros-and-cons#reviews) Users highlight the need for improved **customer support** with Symantec Web Security Service to enhance their experience. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284031&qs=pros-and-cons#reviews) Users experience **slow performance** with the EDR search and manual XDR correlation, impacting efficiency. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243849&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Symantec Web Security Service ##### 1. Security Protection Users value the **seamless security features** of Symantec Web Security Service, benefiting from continuous updates and ease of use. [ See 6 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284172&qs=pros-and-cons#reviews) See Related User Reviews ![Ashutosh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh C.") AC Ashutosh C. Enterprise (\> 1000 emp.) 3.0/5 "Overall a good anti-virus software for network security or even windows security" What do you like about Symantec Web Security Service? It can be used in both cloud and local hardware. It provides good protection and you can always access the logs to see what occurs in the backend. Goo OS Omkar S. Small-Business (50 or fewer emp.) 5.0/5 "It's really a good software which keeps my system protected." What do you like about Symantec Web Security Service? It's security features and continuous updates and patches which are deployed from backend to provide seamless security to the user. I have been using ##### 2. Ease of Use Users appreciate the **ease of use** of Symantec Web Security Service, finding it simple and convenient to manage. [ See 5 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243823&qs=pros-and-cons#reviews) See Related User Reviews KG Kushagra G. Small-Business (50 or fewer emp.) 4.0/5 "About symantec" What do you like about Symantec Web Security Service? Easy to use, implement and manage. Simple UI with complete functionality and policy creation. ![Ashutosh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh C.") AC Ashutosh C. Enterprise (\> 1000 emp.) 3.0/5 "Overall a good anti-virus software for network security or even windows security" What do you like about Symantec Web Security Service? It can be used in both cloud and local hardware. It provides good protection and you can always access the logs to see what occurs in the backend. Goo ##### 3. Simple Users value the **ease of use and management** of Symantec Web Security Service, along with its comprehensive functionality. [ See 2 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243814&qs=pros-and-cons#reviews) See Related User Reviews KG Kushagra G. Small-Business (50 or fewer emp.) 4.0/5 "About symantec" What do you like about Symantec Web Security Service? Easy to use, implement and manage. Simple UI with complete functionality and policy creation. ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you like about Symantec Web Security Service? Best access control and good network analytics. Its a Good Antivirus Software. It's very easy and handy to use. ##### 4. Affordable Users appreciate the **affordable pricing** of Symantec Web Security Service, offering great value without sacrificing features. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284094&qs=pros-and-cons#reviews) See Related User Reviews KP Kumar P. Small-Business (50 or fewer emp.) 5.0/5 "Overall a budget software and meets all the basic requirements" What do you like about Symantec Web Security Service? The one thing that attracted me towards Symantec Network Security was their hype in my region and I got amazed after seeing their price which was very ##### 5. Analytics Users value the **network analytics** provided by Symantec Web Security Service for enhanced access control and antivirus functionality. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284100&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you like about Symantec Web Security Service? Best access control and good network analytics. Its a Good Antivirus Software. It's very easy and handy to use. ### 5 Cons or Disadvantages of Symantec Web Security Service ##### 1. Notification Issues Users find the **notification issues** cumbersome, leading to distractions and occasional false alerts that disrupt usage. [ See 2 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284156&qs=pros-and-cons#reviews) See Related User Reviews LJ Latonya J. Mid-Market (51-1000 emp.) 4.5/5 "Does what the program is designed to do?" What do you dislike about Symantec Web Security Service? The notices can be a bit much Sometimes it takes I don’t want I’m doing to close out the notices KP Kumar P. Small-Business (50 or fewer emp.) 5.0/5 "Overall a budget software and meets all the basic requirements" What do you dislike about Symantec Web Security Service? The software sometimes crashes while using the desktop and it even sends false alerts and blocks a few sites or apps causing some inconvenience ##### 2. Expensive Users find the **cost of Symantec Web Security Service** to be prohibitively high, impacting overall value perception. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284116&qs=pros-and-cons#reviews) See Related User Reviews ![Vijay P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay P.") VP Vijay P. Enterprise (\> 1000 emp.) 4.5/5 "Intrusion prevention and Firewall desktop computers" What do you dislike about Symantec Web Security Service? Cost of the Symantec seems to be to high ##### 3. Integration Issues Users highlight **integration issues** with Symantec Web Security Service, impacting implementation and overall satisfaction. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284149&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you dislike about Symantec Web Security Service? I think they should work on better Customer Support and better integration and it's implementation. ##### 4. Poor Customer Support Users highlight the need for improved **customer support** with Symantec Web Security Service to enhance their experience. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284031&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you dislike about Symantec Web Security Service? I think they should work on better Customer Support and better integration and it's implementation. ##### 5. Slow Performance Users experience **slow performance** with the EDR search and manual XDR correlation, impacting efficiency. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243849&qs=pros-and-cons#reviews) See Related User Reviews KG Kushagra G. Small-Business (50 or fewer emp.) 4.0/5 "About symantec" What do you dislike about Symantec Web Security Service? The product works fine, the problem is that the EDR function search is slow and the XDR correlation is manual. ## Top-Rated Alternatives [ ![Cisco Umbrella](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_17d330a37bc2914fb3e2655da70c7a34/cisco-umbrella.png "Cisco Umbrella") Cisco Umbrella 4.4/5(284) ](https://www.g2.com/products/cisco-umbrella/reviews) [ ![Zscaler Internet Access](https://images.g2crowd.com/uploads/product/hd_favicon/f063065622874e0a8214c8615c634d1e/zscaler-internet-access.svg "Zscaler Internet Access") Zscaler Internet Access 4.4/5(287) ](https://www.g2.com/products/zscaler-internet-access/reviews) [ ![Netskope One Platform](https://images.g2crowd.com/uploads/product/hd_favicon/24f85b7cc708f49da8b235966df41a33/netskope-one-platform.svg "Netskope One Platform") Netskope One Platform 4.4/5(93) ](https://www.g2.com/products/netskope-one-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/symantec-web-security-service/competitors/alternatives) ![Sanpreet G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanpreet G.") SG Sanpreet G. Small-Business (50 or fewer emp.) 1/17/2024 "Reliable, on the go solution for secure online environment. Great for small businesses." 5/5 What do you like best about Symantec Web Security Service? Device integration and ease of use is one of the best features. The software gets updated frequently. It has single sign-on and can be run in the background. Customer support helps with any glitches and subscription issues. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Can be bit expensive and may slow down the system. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Deter malicious network traffic and seemless remote device access for work from home scenario. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 1/29/2024 "Symantec WSS, a security product which you can rely on." 4.5/5 What do you like best about Symantec Web Security Service? It has lot many features which we look out for in the market with competitors which helps us stay with the product for long. Its continuous improvements and additions to the features make it a one-stop shop for all security-related stuff. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Technology-wise, there is no competition with this product, but if you run into an issue and need support, customer support is where you need to think about this product again. Although you rarely need any support this product does not require much maintenance. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? To manage compliance and risk in the organization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Priyank J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyank J.") PJ Priyank J. Data Scientist Small-Business (50 or fewer emp.) 1/19/2024 "Network Security And Protection" 5/5 What do you like best about Symantec Web Security Service? I like Symantec Network Security because its zero trust network access and web isolation are straightforward to use and user-friendly. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? I do not have any dislike about symantec network security. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? in my product, we did not have any security so we use symentec for that and that protects corporate resources from unauthorized access and also protects from network-based attacks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![nimisha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "nimisha G.") NG nimisha G. Graduate Engineering Trainee Enterprise (\> 1000 emp.) 1/21/2024 "Best App for Cyber security" 4.5/5 What do you like best about Symantec Web Security Service? In my organisation and college also I have used Symantec as safeguard to avoid any cyber risks.Organisations as pvt limited use mainly use this devloped solutions for avoiding any sort of malware risks, Phising attacks. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Costumer support is not very good.I have found it unimpressive. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Mainly I have used for cyber security purposes from a long time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mauricio S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mauricio S.") MS Mauricio S. Mid-Market (51-1000 emp.) 2/2/2024 "Symantec Honest Review" 4/5 What do you like best about Symantec Web Security Service? That is has multiple layer of protection when accessing private and sensitve information, and also friendly to use. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? The repetitive ways the have when trying to access information and when the tool lags on speed. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Unauthorized use of the information and secure ways to protect it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ramdas J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramdas J.") RJ Ramdas J. Cloud Engineer Enterprise (\> 1000 emp.) 1/27/2024 "Symantec web security" 5/5 What do you like best about Symantec Web Security Service? It provides good protection for data. The product comes in very competitive price so it also one of the advantage. It is very user friendly to use. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? It lags in start up needs to be more optimised. Customer service need be improved Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? It is helpful in protection of data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shrenik Kumar D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shrenik Kumar D.") SD Shrenik Kumar D. Technology Lead Enterprise (\> 1000 emp.) 1/24/2024 "Leader in Cyber Security Service" 4.5/5 What do you like best about Symantec Web Security Service? Household name in computer security. With everything going online web security has become important than ever Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Almost nothing but it could improve its performance to make the product lighter Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Anti-malware, intrusion prevention and firewall features for server and desktop computers connected to various networks, internal & external Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Akankshya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akankshya S.") AS Akankshya S. Application development senior analyst Enterprise (\> 1000 emp.) 1/29/2024 "Symantec web security service review" 4.5/5 What do you like best about Symantec Web Security Service? Multi factor authentication. Provides secure way of loging in to remote desktops. Avoids security breaches. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? The price of the software is a bit high. Integration is challenging. Higher memory consumption resulting in slow disks. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Secure logging in to getaways resulting in data security. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MT Margaret T. Agent Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 10/25/2023 "Providing exceptional protection" 5/5 What do you like best about Symantec Web Security Service? Symantec Web Security Service is an adopted tool, for defending against cyber attacks. Its a tool with a range of features and services. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? The program benefist from threat prevention capabilities to ensure our systems are adequately safeguarded against sophisticated cyber attacks. The absence of real-time monitoring and reporting features also restricts our visibility into security breaches. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Symantec WSS has presented us with a solution to safeguard our business from web based threats. Its cutting edge threat intelligence and real time analysis guarantee that we stay one step ahead of hackers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Enterprise (\> 1000 emp.) 8/30/2023 "Excellent Web Security" 5/5 What do you like best about Symantec Web Security Service? Symantec web security is really useful asset for organization whether school or companies where group of employees are restricted to misuse of internet services and save them from visiting additional websites .it also prevents to access fraud website to access using end point security features .i think this product can be used to prevent malicious activities as well. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? It's consume excessive memory while it's run in background job services , memory optimisation lack is the only issue sometimes we faced it's lead to poor performance of pc. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? To prevent executives and staff from unauthorised websites and malicious websites , and track the record system logs activity.apart from this network scanning is the nice feature. Review collected by and hosted on G2.com. 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