--- title: Symantec Web Security Service Reviews meta\_title: 'Symantec Web Security Service Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 120 reviews by the users' company size, role or industry to find out how Symantec Web Security Service works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 120 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Security url: https://www.g2.com/categories/web-security --- ### Symantec Web Security Service Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **seamless security features** of Symantec Web Security Service, benefiting from continuous updates and ease of use. [(6 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284172&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Symantec Web Security Service, finding it simple and convenient to manage. [(5 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243823&qs=pros-and-cons#reviews) Users value the **ease of use and management** of Symantec Web Security Service, along with its comprehensive functionality. [(2 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243814&qs=pros-and-cons#reviews) Users appreciate the **affordable pricing** of Symantec Web Security Service, offering great value without sacrificing features. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284094&qs=pros-and-cons#reviews) Users value the **network analytics** provided by Symantec Web Security Service for enhanced access control and antivirus functionality. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284100&qs=pros-and-cons#reviews) Users find the **notification issues** cumbersome, leading to distractions and occasional false alerts that disrupt usage. [(2 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284156&qs=pros-and-cons#reviews) Users find the **cost of Symantec Web Security Service** to be prohibitively high, impacting overall value perception. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284116&qs=pros-and-cons#reviews) Users highlight **integration issues** with Symantec Web Security Service, impacting implementation and overall satisfaction. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284149&qs=pros-and-cons#reviews) Users highlight the need for improved **customer support** with Symantec Web Security Service to enhance their experience. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284031&qs=pros-and-cons#reviews) Users experience **slow performance** with the EDR search and manual XDR correlation, impacting efficiency. [(1 mentions)](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243849&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Symantec Web Security Service ##### 1. Security Protection Users value the **seamless security features** of Symantec Web Security Service, benefiting from continuous updates and ease of use. [ See 6 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284172&qs=pros-and-cons#reviews) See Related User Reviews ![Ashutosh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh C.") AC Ashutosh C. Enterprise (\> 1000 emp.) 3.0/5 "Overall a good anti-virus software for network security or even windows security" What do you like about Symantec Web Security Service? It can be used in both cloud and local hardware. It provides good protection and you can always access the logs to see what occurs in the backend. Goo OS Omkar S. Small-Business (50 or fewer emp.) 5.0/5 "It's really a good software which keeps my system protected." What do you like about Symantec Web Security Service? It's security features and continuous updates and patches which are deployed from backend to provide seamless security to the user. I have been using ##### 2. Ease of Use Users appreciate the **ease of use** of Symantec Web Security Service, finding it simple and convenient to manage. [ See 5 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243823&qs=pros-and-cons#reviews) See Related User Reviews KG Kushagra G. Small-Business (50 or fewer emp.) 4.0/5 "About symantec" What do you like about Symantec Web Security Service? Easy to use, implement and manage. Simple UI with complete functionality and policy creation. ![Ashutosh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh C.") AC Ashutosh C. Enterprise (\> 1000 emp.) 3.0/5 "Overall a good anti-virus software for network security or even windows security" What do you like about Symantec Web Security Service? It can be used in both cloud and local hardware. It provides good protection and you can always access the logs to see what occurs in the backend. Goo ##### 3. Simple Users value the **ease of use and management** of Symantec Web Security Service, along with its comprehensive functionality. [ See 2 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243814&qs=pros-and-cons#reviews) See Related User Reviews KG Kushagra G. Small-Business (50 or fewer emp.) 4.0/5 "About symantec" What do you like about Symantec Web Security Service? Easy to use, implement and manage. Simple UI with complete functionality and policy creation. ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you like about Symantec Web Security Service? Best access control and good network analytics. Its a Good Antivirus Software. It's very easy and handy to use. ##### 4. Affordable Users appreciate the **affordable pricing** of Symantec Web Security Service, offering great value without sacrificing features. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284094&qs=pros-and-cons#reviews) See Related User Reviews KP Kumar P. Small-Business (50 or fewer emp.) 5.0/5 "Overall a budget software and meets all the basic requirements" What do you like about Symantec Web Security Service? The one thing that attracted me towards Symantec Network Security was their hype in my region and I got amazed after seeing their price which was very ##### 5. Analytics Users value the **network analytics** provided by Symantec Web Security Service for enhanced access control and antivirus functionality. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284100&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you like about Symantec Web Security Service? Best access control and good network analytics. Its a Good Antivirus Software. It's very easy and handy to use. ### 5 Cons or Disadvantages of Symantec Web Security Service ##### 1. Notification Issues Users find the **notification issues** cumbersome, leading to distractions and occasional false alerts that disrupt usage. [ See 2 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284156&qs=pros-and-cons#reviews) See Related User Reviews LJ Latonya J. Mid-Market (51-1000 emp.) 4.5/5 "Does what the program is designed to do?" What do you dislike about Symantec Web Security Service? The notices can be a bit much Sometimes it takes I don’t want I’m doing to close out the notices KP Kumar P. Small-Business (50 or fewer emp.) 5.0/5 "Overall a budget software and meets all the basic requirements" What do you dislike about Symantec Web Security Service? The software sometimes crashes while using the desktop and it even sends false alerts and blocks a few sites or apps causing some inconvenience ##### 2. Expensive Users find the **cost of Symantec Web Security Service** to be prohibitively high, impacting overall value perception. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284116&qs=pros-and-cons#reviews) See Related User Reviews ![Vijay P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay P.") VP Vijay P. Enterprise (\> 1000 emp.) 4.5/5 "Intrusion prevention and Firewall desktop computers" What do you dislike about Symantec Web Security Service? Cost of the Symantec seems to be to high ##### 3. Integration Issues Users highlight **integration issues** with Symantec Web Security Service, impacting implementation and overall satisfaction. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284149&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you dislike about Symantec Web Security Service? I think they should work on better Customer Support and better integration and it's implementation. ##### 4. Poor Customer Support Users highlight the need for improved **customer support** with Symantec Web Security Service to enhance their experience. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284031&qs=pros-and-cons#reviews) See Related User Reviews ![Rohit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit R.") RR Rohit R. Enterprise (\> 1000 emp.) 5.0/5 "Symantec Network Security - A way for better Security" What do you dislike about Symantec Web Security Service? I think they should work on better Customer Support and better integration and it's implementation. ##### 5. Slow Performance Users experience **slow performance** with the EDR search and manual XDR correlation, impacting efficiency. [ See 1 mentions ](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2243849&qs=pros-and-cons#reviews) See Related User Reviews KG Kushagra G. Small-Business (50 or fewer emp.) 4.0/5 "About symantec" What do you dislike about Symantec Web Security Service? The product works fine, the problem is that the EDR function search is slow and the XDR correlation is manual. ## Top-Rated Alternatives [ ![Cisco Umbrella](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_17d330a37bc2914fb3e2655da70c7a34/cisco-umbrella.png "Cisco Umbrella") Cisco Umbrella 4.4/5(284) ](https://www.g2.com/products/cisco-umbrella/reviews) [ ![Zscaler Internet Access](https://images.g2crowd.com/uploads/product/hd_favicon/f063065622874e0a8214c8615c634d1e/zscaler-internet-access.svg "Zscaler Internet Access") Zscaler Internet Access 4.4/5(287) ](https://www.g2.com/products/zscaler-internet-access/reviews) [ ![Netskope One Platform](https://images.g2crowd.com/uploads/product/hd_favicon/24f85b7cc708f49da8b235966df41a33/netskope-one-platform.svg "Netskope One Platform") Netskope One Platform 4.4/5(93) ](https://www.g2.com/products/netskope-one-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/symantec-web-security-service/competitors/alternatives) ![Kushal V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kushal V.") KV Kushal V. Digital Marketing Specialist Small-Business (50 or fewer emp.) 1/23/2024 "A good antivirus with user friendly interface" 3.5/5 What do you like best about Symantec Web Security Service? First off the price point that it comes at , i am from india and there are many antivirus company around here , but symantec is great because of the international trust and the price point they are bashing . It is easy to use Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Need some features like batch uninstall and batch delet help delete more file in one go and also make it optimize on startup as it lags . The Customer Support is not good in india as they dont reply greatly Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? I surf a lot and with symantec it make sure that i surf securly and safely Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![saurabh p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "saurabh p.") SP saurabh p. Creative Programmer Small-Business (50 or fewer emp.) 1/27/2024 "The best security service to prevent cyber attacks." 4/5 What do you like best about Symantec Web Security Service? The Symantec Web Security Service have many nice features which includes web URL protection,URL filtering, Web filtering as well as reporting and analytic services. This features make this services the unique. Also, its easy to connect and integration. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? I like most of all things about the Symantec Web Security but some time its hard to understand the product because of its documentation not well written. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? It helps to make URL more robust and provide filtering features which help me to make the link more trustable for others users and ownself too. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vinod K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinod K.") VK Vinod K. Technical Specialist Enterprise (\> 1000 emp.) 1/22/2024 "Threat protection at the peak" 5/5 What do you like best about Symantec Web Security Service? Simple tool to diagonise virus and threat in network. Easy to use and performance Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? i am very happy to use this product may be pricing Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Secure my systems from threats virus and spyware Simple dashboard and user friendly experience helps to protect our system and network environment Review collected by and hosted on G2.com. Show More 1/29/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Enterprise (\> 1000 emp.) 6/21/2024 "Better Web Security" 4/5 What do you like best about Symantec Web Security Service? The best feature would be how it prevents websites from delivering zero-day malware and phishing threats to user endpoints. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Web Filtering could be improved for better security. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? It is trying to protect users from getting caught into web based risks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mohd A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohd A.") MA Mohd A. Digital Specialist Engineer(L1) Small-Business (50 or fewer emp.) 1/23/2024 "Reviewing symantec" 5/5 What do you like best about Symantec Web Security Service? It is easy to use and every 60 seconds the code get changed. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? The security code in desktop is only available for 30 seconds which shoud be 60 seconds Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? We are using this software as a authentication purpose. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nikhil T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikhil T.") NT Nikhil T. Senior tech associate Small-Business (50 or fewer emp.) 1/24/2024 "It was good but still can be improved" 4/5 What do you like best about Symantec Web Security Service? Offers better security and warnings and very easy to use Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Is not very viable and still needs imporvement on many occasions Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? Web securities and it is very good in making the threat detection Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Arpit V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arpit V.") AV Arpit V. Manager Mid-Market (51-1000 emp.) 11/9/2023 "its head of security for any online business" 5/5 What do you like best about Symantec Web Security Service? Symantec SASE Framework is definatly the backbone of the online business, it has almost every features that i need for my business. it has great customer support, with almost every features that need, its super easy to install and we can integrate it with almost every software through which i can increase my security. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? it is the safest which make it a little bit slow and more complex to access even for the ower. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? it helped me to secure my data with easy access to anywhere anytime which helped my team to work effectively. it also provided solution for complex data roblems and alwas server upp. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Malhar J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Malhar J.") MJ Malhar J. Technical Writer II Small-Business (50 or fewer emp.) 1/17/2024 "Great technology but average technical support and account management depending on the region" 3/5 What do you like best about Symantec Web Security Service? Symantec WSS has a wide range of sophisticated characteristics. It provides confidentiality, protection for the integrity of organization data, and accountability. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? The sale of Symantec to Broadcom resulted in the loss of all technical and account management resources regionally. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? It allows a similar UI and configuration experience for proxy settings which are already available at our premise. The regular improvement and security enhancement of the product and its components are impressive. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kaustubh .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaustubh .") K Kaustubh . Senior Analyst Small-Business (50 or fewer emp.) 2/4/2024 "Great experience to create a secure network" 5/5 What do you like best about Symantec Web Security Service? We have been using Symantec since many years and have realized that the ease it offers in accessing market. Not sure about commercials being a user but it is simple Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? Just that sometime (very infrequently) we see a lag in the system. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? It is helping us create secure gateways for public network access. Awesome software Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite OS Omkar S. Small-Business (50 or fewer emp.) 1/28/2024 "It's really a good software which keeps my system protected." 5/5 What do you like best about Symantec Web Security Service? It's security features and continuous updates and patches which are deployed from backend to provide seamless security to the user. I have been using it since 6 months and have no issue with it. Review collected by and hosted on G2.com. What do you dislike about Symantec Web Security Service? There are no dislikes about the product. Review collected by and hosted on G2.com. What problems is Symantec Web Security Service solving and how is that benefiting you? It keeps protected from unwanted traffic and that keeps my system safe from malicious data. Review collected by and hosted on G2.com. 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