--- title: Symantec Web Security Service Reviews meta_title: 'Symantec Web Security Service Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 120 reviews by the users' company size, role or industry to find out how Symantec Web Security Service works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 120 scale: '5' date_modified: '2026-08-09' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Symantec Web Security Service Reviews **Vendor:** Broadcom **Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways) **Average Rating:** 4.4/5.0 **Total Reviews:** 120 ## About Symantec Web Security Service Symantec Web Security Service (WSS) provides the same proactive web protection capabilities delivered by the market’s leading on-premises Secure Web Gateway, Symantec ProxySG, but delivered as a resilient and performant cloud security service. Sitting between employees, wherever they are located, and the Internet, the service protects the enterprise from cyber threats, controls and protects corporate use of cloud applications and the web, prevents data leaks, and ensures compliance with all company information and web/cloud access policies. Symantec WSS delivers web and cloud security from a diversified network of certified global data centers. Universal Policy Enforcement (UPE) capabilities allow administrators to define protection policies once and distribute them to all of their gateways. Whether they are in the cloud or on-premises, enterprises can ensure consistent protection is in place. Its best-in-class feature set, combined with powerful integrated solution options, enterprise-class network security capabilities, and flexible subscription pricing model, has made WSS the smart choice for companies looking for enterprise-class security capabilities in a cloud-delivered service. ## Symantec Web Security Service Pros & Cons **What users like:** - Users value the **seamless security features** of Symantec Web Security Service, benefiting from continuous updates and ease of use. (6 reviews) - Users appreciate the **ease of use** of Symantec Web Security Service, finding it simple and convenient to manage. (5 reviews) - Users value the **ease of use and management** of Symantec Web Security Service, along with its comprehensive functionality. (2 reviews) - Users appreciate the **affordable pricing** of Symantec Web Security Service, offering great value without sacrificing features. (1 reviews) - Users value the **network analytics** provided by Symantec Web Security Service for enhanced access control and antivirus functionality. (1 reviews) - Easy Access (1 reviews) - Users appreciate the **effective malware and phishing protection** of Symantec Web Security Service, enhancing their online safety. (1 reviews) - Users appreciate the **implementation ease** of Symantec Web Security Service, finding it straightforward to use and manage. (1 reviews) - Setup Ease (1 reviews) - Software Updates (1 reviews) **What users dislike:** - Users find the **notification issues** cumbersome, leading to distractions and occasional false alerts that disrupt usage. (2 reviews) - Users find the **cost of Symantec Web Security Service** to be prohibitively high, impacting overall value perception. (1 reviews) - Users highlight **integration issues** with Symantec Web Security Service, impacting implementation and overall satisfaction. (1 reviews) - Users highlight the need for improved **customer support** with Symantec Web Security Service to enhance their experience. (1 reviews) - Users experience **slow performance** with the EDR search and manual XDR correlation, impacting efficiency. (1 reviews) - Software Bugs (1 reviews) - Software Instability (1 reviews) ## Symantec Web Security Service Reviews ### 1. Does what the program is designed to do? **Rating:** 4.5/5.0 stars **Reviewed by:** Latonya J. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Symantec Web Security Service?** Appears to be working well to keep things going smoothly **What do you dislike about Symantec Web Security Service?** The notices can be a bit much Sometimes it takes I don’t want I’m doing to close out the notices **What problems is Symantec Web Security Service solving and how is that benefiting you?** Some sites don’t have certificates or may not be properly configured and may give my computer problems. The security of this program does not allow me to continue to the suspicious website. ### 2. Overall a budget software and meets all the basic requirements **Rating:** 5.0/5.0 stars **Reviewed by:** Kumar P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Symantec Web Security Service?** The one thing that attracted me towards Symantec Network Security was their hype in my region and I got amazed after seeing their price which was very less comparatively to their competitors and it didn't lagged a lot of features. **What do you dislike about Symantec Web Security Service?** The software sometimes crashes while using the desktop and it even sends false alerts and blocks a few sites or apps causing some inconvenience **What problems is Symantec Web Security Service solving and how is that benefiting you?** Basically it creates a secure SSL sign on my website that ensures visitors about their data security and when they see the name of a reputed brand Symantec on the SSL....it creates more trust over our site ## Symantec Web Security Service Discussions - [What is WSS agent status?](https://www.g2.com/discussions/what-is-wss-agent-status) - [What is WSS proxy?](https://www.g2.com/discussions/what-is-wss-proxy) - [What is bluecoat WSS?](https://www.g2.com/discussions/what-is-bluecoat-wss) - [What is Symantec web Security Service?](https://www.g2.com/discussions/what-is-symantec-web-security-service) - [What is best way to use symentic web security services](https://www.g2.com/discussions/what-is-best-way-to-use-symentic-web-security-services) - 1 upvote - [View Symantec Web Security Service pricing details and edition comparison](https://www.g2.com/products/symantec-web-security-service/reviews?filters%5Bsentiment_snippet%5D=2284156&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A05%3A50+-0500&secure%5Bsession_id%5D=196f4222-118d-4e25-a1f3-4c25bc8f6d30&secure%5Btoken%5D=028ea48abe6fdcb65cc00f298422ba3b8b22a74dcafd5c59875781f240bd9ed8&format=llm_user) ## Symantec Web Security Service Features **Analysis** - User Analytics - Cloud Gap Analytics - Anomoly Detection - Reporting/Analytics - Usage Tracking/Analytics **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Functionality** - SSO - Cloud Registry - Mobile Device Mangement **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Security** - Governance - Data loss Prevention - Data Encryption/Security - Access Control - Cloud Encryption - Network Security - Cloud Application Security - Data Leak Prevention - Data Governance **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Additional Functionality** - Multi-Cloud Management - Risk Scoring - Device Auto Discovery - API - Real-time Alerts - Configuration Management - Third-Party Integrations - User Management - Compliance Tracking - Risk Analysis - User Activity Monitoring - Threat Protection - Cloud Security Policy Management - Generative AI - Device Management - Audit Management - Activity Dashboard - Alerts/Notifications - Performance Analysis - AI Copilot - Compliance Management **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration ## Top Symantec Web Security Service Alternatives - [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) - 4.4/5.0 (267 reviews) - [Zscaler Internet Access](https://www.g2.com/products/zscaler-internet-access/reviews) - 4.4/5.0 (274 reviews) - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 4.4/5.0 (93 reviews)