Symantec Web Security Service Reviews & Product Details

Business Technical Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

There is no threat when we have G2. More specifically Web isolation, and Cloud firewall for the remote users helps in addressing the end point protection. cloud delivered secure web gateway .security and data compliance policies, regardless of location or device Review collected by and hosted on G2.com.

What do you dislike?

network security administrators may find WSS too rigid. Licensing can seem expensive for very large enterprises Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It provides secure connection for remote users Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Protect from any cyber risks Review collected by and hosted on G2.com.

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Symantec Web Security Service Overview

What is Symantec Web Security Service?

Symantec Web Security Service (WSS) provides the same proactive web protection capabilities delivered by the market’s leading on-premises Secure Web Gateway, Symantec ProxySG, but delivered as a resilient and performant cloud security service. Sitting between employees, wherever they are located, and the Internet, the service protects the enterprise from cyber threats, controls and protects corporate use of cloud applications and the web, prevents data leaks, and ensures compliance with all company information and web/cloud access policies. Symantec WSS delivers web and cloud security from a diversified network of certified global data centers. Universal Policy Enforcement (UPE) capabilities allow administrators to define protection policies once and distribute them to all of their gateways. Whether they are in the cloud or on-premises, enterprises can ensure consistent protection is in place. Its best-in-class feature set, combined with powerful integrated solution options, enterprise-class network security capabilities, and flexible subscription pricing model, has made WSS the smart choice for companies looking for enterprise-class security capabilities in a cloud-delivered service.

Symantec Web Security Service Details
Languages Supported
English
Product Description

Symantec Web Security is a cloud based software that helps protect organization from compromised websites and malicious downloads and allows user to control, monitor and enforce Acceptable Use Policies for organizations users, whether on-premises or away from the office.

How do you position yourself against your competitors?

Symantec offers cloud Secure Web Gateway solutions for those who want cloud as well as true physical appliance solutions for those who need it. Customers with “hybrid” deployments can manage their estates through one policy admin application using Universal Policy Enforcement (UPE). For those who do want a cloud-delivered service, Symantec Web Security Service is supported by the Google Cloud Platform backbone delivering speed, reliability and scale at a level that sets us apart.


Seller Details
Seller
Symantec
Ownership
NASDAQ:SYMC
Company Website
Year Founded
1982
HQ Location
Mountain View, CA
Twitter
@symantec
205,070 Twitter followers
LinkedIn® Page
www.linkedin.com
16,558 employees on LinkedIn®
Description

Operating one of the world's largest cyber intelligence networks, Symantec sees more threats, and protect more customers from the next generation of attacks.

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Symantec Web Security Service Screenshots

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Symantec Web Security Service Reviews

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

1) Granularity in access method

2) Web Isolation

3) integration with DLP/isolation/firewall services (all symantec only)

4) reporting

5) Global presence of Data PODs. Review collected by and hosted on G2.com.

What do you dislike?

1) NO integration with other OEM products. Should have open APIs.

2) Granularity of the policies in on prem appliance is not completely availble in cloud.

3) no visibility on the traffic on endpoint. Should have a packet capture feature built into the agent.

4) Not a truly separate tenant architecture.

5) DNS security is a missing piece in the overall package, if that can be added then WSS will become a complete security package. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Understand the licensing model in detail as everything is separate and dont go by assumptions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

1) Visibility and control on what roaming users are doing on web.

2) Making WFH infra ready in few clicks. Review collected by and hosted on G2.com.

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AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

versatility of being able to manage the white and black lists. The new dashboard has made finding things much easier too. Review collected by and hosted on G2.com.

What do you dislike?

The integration with the on-premise devices has never been good. It is a good product on its own, but would be even better with better integration with the ASG devices. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

WSS is a very good content filtering system. We have been very happy with the use and management of the product and plan to continue using it for many years to come. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

General content filtering for users not on the company network. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

easy to understand dashboards, locations awareness feature, and the Cloud Firewall features Review collected by and hosted on G2.com.

What do you dislike?

It is being constantly updated, and new feature are being added that are not fully explained with use cases. Way too many changes per month. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The key feature is Web isolation, and Cloud firewall for our remote users. Review collected by and hosted on G2.com.

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CE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Good integration with Public cloud providers and AIP.

Leverages existing Symantec eco system of products to ease adoption and administration.

Responsive technical team , ready to assist with any technical requirements. Review collected by and hosted on G2.com.

What do you dislike?

Products are priced higher compared to competitors.

Limited SasS offerings, especially for DLP . Lot of scenarios where customer does not want to host any infa on premises. In such scenarios SaaS offerings would have been highly effective. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Primarily Data Loss prevention and CASB scenarios.

We have benefitted from seamless integration with Symantec DLP. Review collected by and hosted on G2.com.

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UT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Antivirus detection.

Minimal false positives.

Ease of use to manage security alerts. Review collected by and hosted on G2.com.

What do you dislike?

there is nothing that I dislike so far as it is a great product Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Portal based administration - you can send remote scans to devices from the internet without having to be at the device. Review collected by and hosted on G2.com.

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CI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Cloud proxy feature i like & Content filtering database Review collected by and hosted on G2.com.

What do you dislike?

We have single password for disable or uninstall the WSSA/UA agent it should be OTP or per machine based. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

need to improve support Services Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

protect the roaming users via WSS Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like it because I never have to do anything for it to work. It works every time. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing that I dislike about it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

When you are required to have your laptop secure, there is no one better. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The security of logging in with a password. If you don't have the correct password, you can't log in. Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Being on Cloud Network and preventing other websites from sending malware to employee Review collected by and hosted on G2.com.

What do you dislike?

Doesn't seem to have detail contex around the threat and blocked file. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Multiple agents with multiple management consoles in a mix of local, cloud and hybrid. Review collected by and hosted on G2.com.

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AF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The upside is the overall security and 24x7 response time Review collected by and hosted on G2.com.

What do you dislike?

N/A Right now we are not experience any delays or outages Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Due your due process but this is a great product Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Right now transparency across the network Review collected by and hosted on G2.com.

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UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

That it works smoothly and I get updates Review collected by and hosted on G2.com.

What do you dislike?

When warning shows up and I can not do anything Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Have no idea about it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I just like to have protection Review collected by and hosted on G2.com.

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IF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy to integrate with the existing products and capabilities Review collected by and hosted on G2.com.

What do you dislike?

need more detailed technical documentation to integrate CASB with other systems. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

web isolation, DLP, email security Review collected by and hosted on G2.com.

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Workday Test Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Symantec Web Security Service interface is clear and easy and it can easily protect our systems form all kinds of threats via powerful security shield. I can easily use it on all device and its features are excellent and provide us great data security and web protection. I have solved my all problems of threats because I have Symantec Web Security Service. It allows me web protection that means it analysis all online processes of the device and blocks all threats within seconds. Its installation process is very fast and downloads easily on our devices. Its web security feature helps me a lot when I need to protect my web form any kind of infected content. The firewall feature works great and protects our important data from hackers. It keeps our entire business network secure from suspicious activities. Review collected by and hosted on G2.com.

What do you dislike?

I have to spend a lot of time with this tool and its a good choice for me and offers me all kinds of data security. It has no cons, I don't have any complaints about it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's is a well-designed application and it has great web security features that secure any kind of device from online cyber threats and unwanted activities. It very helps full for me and my device. It automatically updates its features for works against the new threats and it fits easily on our company's budget. Review collected by and hosted on G2.com.

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Management Staff
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Symantec Web Security Service is a professional threat pointing software for our devices. It’s commonly used for threat detection, web control, application control, device control. It’s a perfect protective antivirus and saves our computer from all kinds of threats. Review collected by and hosted on G2.com.

What do you dislike?

I have no cons because I'm using it for department security and it serves us perfectly. Only the price of the premium version needs to decrease, so small business companies can purchase it easily. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It detects and can clean infected contents and give us reports about the virus. It give us the advance option for web controlling solution and keeps our system secure from cyber activities. Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Effective defensive strategies and to avoid the threats. Prevention and compliance policies on data protection. More advanced features. Prevention against data loss and email security.It controls your confidential data. Review collected by and hosted on G2.com.

What do you dislike?

Need to improve in network performance and increases security while reducing costs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

When your users access the internet directly, you can apply coherent policies that control your confidential data wherever they are and with that we feel safe. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With the help of SWS, protecting against threats of encrypted traffic on the internet and in the cloud as it is indispensable line of defence against modent cyber threats and offers secure services. Achieving full protection for laptops and other devices through the integration of symatec endpoint protection. Review collected by and hosted on G2.com.

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General Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It is an excellent high quality product that perfectly meets all the needs that my company requires to have control of the company's website Review collected by and hosted on G2.com.

What do you dislike?

The truth is such an interesting product that there is nothing I don't like. I think it is a very high quality product Review collected by and hosted on G2.com.

Recommendations to others considering the product:

What I recommend to users who do not try this tool yet is to investigate a little about the operation and configuration of it and that at the time of implementing it go hand in hand with the support to be able to configure it correctly Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is an excellent high quality product that has allowed me to solve many problems in my company with the company's website related to the security of our website Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The Symantec Web Security Service (WSS) has been a smooth change from the equipment/on location appliances we had earlier. The simplicity of arrangement, on-boarding new customers, setting up customer based web portals, and controlling/keeping up the framework is straight-forward. Symantec Support displays a usability on the off chance that creation and takes into consideration a continuous talk process amid investigating sessions. Review collected by and hosted on G2.com.

What do you dislike?

Right now it depends on an assortment of passage associations so as to interface the client site to the cloud proxy. The one that works best for my circumstance, is an IPsec VPN burrow that isn't without issues. Generally it's steady, yet then there are times it close down and in this way squares availability. Skipping the passage settles the issue quickly, however wish this were not part of the circumstance. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Convenience and simplicity of organization. Customers can learn it rapidly and oversee it themselves Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This specific arrangement was used subsequent to finding our present machine based intermediary arrangement would not fulfill our multi-occupant condition. The Symantec Web Security Service (WSS) Blue Coat Cloud-Delivered Web Security considers every contingency and should've been checked on amid the POC. Won't commit that error once more. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Minimal intrusion into the user's workspace. Easy management and deployment options including a local system that can be used for distribution of the application to systems on the LAN. Review collected by and hosted on G2.com.

What do you dislike?

Alerting and notification control can use improvement. It's not intuitive to setup, or change and it is not granular enough. I do care about notifications, but I do not need to know about specific events from external pentesting etcetera. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a pretty solid security suite that offers pretty good leverage of performance vs security when it comes to the cloud offerings of A/V. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Web, email, server and desktop security system that encompasses real-time algorithms for detecting intrusions via Firewall or by services running on Windows servers exposed to the internet. Review collected by and hosted on G2.com.

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Trader, ,Singer, Composer , Musician and Calligrapher
Performing Arts
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Great Service Symantec. It's Great and was good enough for my Job. I use Symantec for protection of my Computer. I have been using this Software for many Years and I Like keep continue using this Software. for future and on all System. It's Great and was good enough for my Job. Great Service Symantec Software..

I use always Symantec for protection of all Computers. so that why Normally I recommend to everyone and almost all my Co workers and Colleagues and also all friends. with the other Companies. Actually I have the other Anti Virus that are good in the market now that has a great Network and Internet Security Service.

but we looking for new updated and new version of service Program that can give us better Service and Protection. all Software in the Market should be matched with new tech. Protection System and tel us to protect our All Computers and System with kind of new Virus and Malware in Internet.

Review collected by and hosted on G2.com.

What do you dislike?

Great Service Symantec . Nothing ! actually, it's nothing wrong with this Software, so I'm happy to have it on my System. just they need to upgrade it I have been using this Software for many Years and I Like keep continue using this Software. for future and on all System. nothing wrong with this Software.

nothing wrong with this Software on all System. Great Service Symantec . Review collected by and hosted on G2.com.

Recommendations to others considering the product:

just Try it ! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Great Service Symantec . Fixing some Errors on My System. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

Symantec web security is security you can trust.

-Email scanning

-Network scanning

-Protection against botnets Review collected by and hosted on G2.com.

What do you dislike?

Directions and user guides at times have been hard to follow on our own, but after contacting Symantec customer support they were able to guide us in the right direction. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it. You will not be let down and can count on protection. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Protecting our network and senstive data, along. Without Symantec being there, we would have been exposed to multiple intrusions within our network but every attempt was stopped dead in thier tracks thanks Symantec Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I really like it as it is fast and quite reliable source to maintain your data security and integrity. Review collected by and hosted on G2.com.

What do you dislike?

It seems a little complicated to use at the beginning. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been using it to avoid network and firewall issues while hosting a project in a VM locally and to store our files. Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's simple yet very effective. I feel pretty secured Review collected by and hosted on G2.com.

What do you dislike?

Not much. It does put a bit pressure on CPU. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Security. Review collected by and hosted on G2.com.

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Core Developer
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The only thing I can say about this product is that is does its job. Review collected by and hosted on G2.com.

What do you dislike?

Everything. Our IT department did a company-wide update to everyone on the network install the symantec chrome extension. This is very obnoxious. Doing any google search is slowed down too much and youtube videos are now restricted and comments are blocked. It is very annoying.. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Not many as a developer. I know how to protect my computer from viruses.. Review collected by and hosted on G2.com.

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UG
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Slows down the comp but does have good security features Review collected by and hosted on G2.com.

What do you dislike?

Big load on computer and slows it down too much Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Security Review collected by and hosted on G2.com.

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AI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The tightly coupled features of this software are the ones which attract me the most to this software. Apart from that, this cloud also helps provide the peace of mind that my critical files are stored securely in its cloud. Review collected by and hosted on G2.com.

What do you dislike?

While the software is critical, it is super expensive as well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

None. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The secured files being located on a single point location. Review collected by and hosted on G2.com.

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Technical Lead
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Good security application. Secures my system with external threats. Review collected by and hosted on G2.com.

What do you dislike?

Nothing. Nothing is there to unlike the application. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

NA Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Application threats Review collected by and hosted on G2.com.

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