# Symantec Web Security Service Reviews
**Vendor:** Broadcom  
**Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 120
## About Symantec Web Security Service
Symantec Web Security Service (WSS) provides the same proactive web protection capabilities delivered by the market’s leading on-premises Secure Web Gateway, Symantec ProxySG, but delivered as a resilient and performant cloud security service. Sitting between employees, wherever they are located, and the Internet, the service protects the enterprise from cyber threats, controls and protects corporate use of cloud applications and the web, prevents data leaks, and ensures compliance with all company information and web/cloud access policies. Symantec WSS delivers web and cloud security from a diversified network of certified global data centers. Universal Policy Enforcement (UPE) capabilities allow administrators to define protection policies once and distribute them to all of their gateways. Whether they are in the cloud or on-premises, enterprises can ensure consistent protection is in place. Its best-in-class feature set, combined with powerful integrated solution options, enterprise-class network security capabilities, and flexible subscription pricing model, has made WSS the smart choice for companies looking for enterprise-class security capabilities in a cloud-delivered service.



## Symantec Web Security Service Pros & Cons
**What users like:**

- Users value the **seamless security** and continuous updates of Symantec Web Security Service, ensuring reliable protection. (6 reviews)
- Users value the **ease of use** of Symantec Web Security Service, finding it simple to implement and manage. (5 reviews)
- Users praise the **ease of use and implementation** of Symantec Web Security Service, valuing its straightforward UI and robust features. (2 reviews)
- Users appreciate the **affordable pricing** of Symantec Web Security Service, gaining excellent value compared to competitors. (1 reviews)
- Users value the **network analytics** features of Symantec Web Security Service for enhanced access control and usability. (1 reviews)
- Easy Access (1 reviews)
- Users appreciate the **effective malware and phishing protection** of Symantec Web Security Service, enhancing their online safety. (1 reviews)
- Users appreciate the **implementation ease** of Symantec Web Security Service, finding it straightforward to use and manage. (1 reviews)
- Setup Ease (1 reviews)
- Software Updates (1 reviews)

**What users dislike:**

- Users find the **notification issues** overwhelming, with frequent false alerts and site/app blockages causing significant inconvenience. (2 reviews)
- Users find the **cost of Symantec Web Security Service to be too high** , impacting their overall satisfaction with the product. (1 reviews)
- Users often face **integration issues** with Symantec Web Security Service, impacting its overall effectiveness and user experience. (1 reviews)
- Users express concern over the **poor customer support** of Symantec Web Security Service, affecting their overall satisfaction. (1 reviews)
- Users experience **slow performance** with the EDR function search and find the XDR correlation process cumbersome. (1 reviews)
- Software Bugs (1 reviews)
- Software Instability (1 reviews)

## Symantec Web Security Service Reviews
  ### 1. Does what the program is designed to do?

**Rating:** 4.5/5.0 stars

**Reviewed by:** Latonya J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Symantec Web Security Service?**

Appears to be working well to keep things going smoothly

**What do you dislike about Symantec Web Security Service?**

The notices can be a bit much Sometimes it takes I don’t want I’m doing to close out the notices

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Some sites don’t have certificates or may not be properly configured and may give my computer problems. The security of this program does not allow me to continue to the suspicious website.

  ### 2. About symantec

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kushagra G. | Senior, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2025

**What do you like best about Symantec Web Security Service?**

Easy to use, implement and manage. Simple UI with complete functionality and policy creation.

**What do you dislike about Symantec Web Security Service?**

The product works fine, the problem is that the EDR function search is slow and the XDR correlation is manual.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Strong consulting partnershipBreadth of services.

  ### 3. It looks promising yet have room for growth.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Karanveer S. | System Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2024

**What do you like best about Symantec Web Security Service?**

The Endpoint Manager is a standout feature, letting you manage policies for virus protection, firewall, and exceptions in different areas. The flexibility in deploying clients on servers or standalone packages makes it a good fit for different types of businesses. I also like that you can tweak the settings to turn on or off specific threat notifications. The support is also responsive, they do the job.

**What do you dislike about Symantec Web Security Service?**

The performance takes a hit, especially when you're dealing with file-based databases like Visual Fox Pro. If you're working a lot with those systems, it gets kind of clunky, and it definitely needs some tweaking to run smoother. Compatibility is another headache. It doesn't play nice with some major programs. Like, the latest update messed with my Chrome browser, and I had to uninstall it to get things back to normal.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

There's Virus and Spyware Protection, Proactive Threat Protection and Network and Host Exploit Mitigation. These help in content filtering and allow to control access the websites based on predefined categories. We use it to block some websites in our organizations. There's also data loss protection and secure remote access, which adds an extra security layer for the sensitive data that our company carries.

  ### 4. Good protection which is also used by companies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhijeet G. | Senior Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Symantec Web Security Service?**

When I had joined my first company. Symantec Protection was one of the softwares that I had to install in my device to be able to access my Outlook and teams from my phone. It was frankly one of the easiest installations and I'm using it till this day and everything works seemless.

**What do you dislike about Symantec Web Security Service?**

I think it does cause a lot of battery drain because of being active continuously in the background. I have to force shutdown to stop it from taking up a lot of battery and RAM

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Symantec makes sure that my device is meeting the safety and privacy standards and there is no risk of confidential data loss . It keeps the device secure.

  ### 5. A cloud-based malware protection system Overall, affordable and satisfies all prerequisites.

**Rating:** 5.0/5.0 stars

**Reviewed by:** ravinder d. | Freelance Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Symantec Web Security Service?**

The only thing that drew me to Symantec Network Security was the company's local buzz, and when I saw how affordable it was in comparison to their rivals and how many features it had, I was astounded.
 Many businesses utilize Symantec WSS to protect their systems and users against potential malware attacks. The cloud-based system is simple to set up and use, ensuring compliance and no risks.

**What do you dislike about Symantec Web Security Service?**

Nothing in particular to be disliked. It was simple to install once I followed all the instructions on the document website. The program occasionally crashes when utilizing the desktop, and it even disables certain websites or apps and issues false alarms, which can be annoying.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

I use Symantec to ensure secure and safe surfing because I use it a lot. In essence, it generates a safe SSL sign for my website, assuring visitors of the protection of their data. When visitors see the name of a reputable company, Symantec, on the SSL, their level of trust in our site is increased.

  ### 6. Proxy between you and web

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rahul G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Symantec Web Security Service?**

The best is it work as aproxy between me and the web to help us identify malicious websites which can try stealing our private data and information.We gets the real time warning and all such websites are auto blocked by the software.

**What do you dislike about Symantec Web Security Service?**

It has frequent updates is which annoys me but at the same time I understand that it is regularly updating itself to help us to be safe of web

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

The top benifit for me is it is saving me from cyber threats and I can do my work and access the websites and my customer data without any risk of loosing it. It warn me for any unauthorised or risky urls as well.

  ### 7. Overall a good anti-virus software for network security or even windows security

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ashutosh C. | Conversation Designer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2024

**What do you like best about Symantec Web Security Service?**

It can be used in both cloud and local hardware. It provides good protection and you can always access the logs to see what occurs in the backend. Good for overall security,  my organization has been using it for the past 5 years. Also, easy to deploy using intune.

**What do you dislike about Symantec Web Security Service?**

Did not see any cons yet. We have been using it for a long time. Also pairs very well with other security products.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

So, Symantec has been one of the key security tools that a lot if organizations use these days. It is solving cloud security problems, windows network security problems, monitoring traffic and reporting it.

  ### 8. An all rounder in terms of data security

**Rating:** 4.5/5.0 stars

**Reviewed by:** primus F. | digital marketing & sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Symantec Web Security Service?**

The product is very comprehensive and has a friendly UI which is great for users who want a well rounded product that intigrates well into their security needs. It's a well implemented software and the frequency at which you have to monitor it is minimal as it does a lot of stuff on its own. Their support team is great too.

**What do you dislike about Symantec Web Security Service?**

It can be resource hungry sometimes, but if you have a modern system, you should be fine.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Our team dealt with financial data and sensitive information of mill3of end users, we have to be sure to implement safety of our user base.

  ### 9. Cloud based solution to protect from malware

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chandan T. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about Symantec Web Security Service?**

Symantac WSS is being used by various enterprise to secure the system and user from a potential malware attack. The cloud based solution is is easy to install and get started to stay risk free and complaint.

**What do you dislike about Symantec Web Security Service?**

Nothing as such to dislike.I have given all the steps on the document site and it was easy to install.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

When we connect from our browser to the internet for any purpose there is always a risk of getting the ip exposed or something malware getting downloaded in the system which may harm the system and ultimately a risk is involved. Symantac WSS help us in connecting internet securly.

  ### 10. Overall a budget software and meets all the basic requirements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kumar P. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Symantec Web Security Service?**

The one thing that attracted me towards Symantec Network Security was their hype in my region and I got amazed after seeing their price which was very less comparatively to their competitors and it didn't lagged a lot of features.

**What do you dislike about Symantec Web Security Service?**

The software sometimes crashes while using the desktop and it even sends false alerts and blocks a few sites or apps causing some inconvenience

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Basically it creates a secure SSL sign on my website that ensures visitors about their data security and when they see the name of a reputed brand Symantec on the SSL....it creates more trust over our site

  ### 11. A good antivirus with user friendly interface

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kushal V. | Digital Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Symantec Web Security Service?**

First off the price point that it comes at , i am from india and there are many antivirus company around here , but symantec is great because of the international trust and the price point they are bashing . It is easy to use

**What do you dislike about Symantec Web Security Service?**

Need some features like batch uninstall and batch delet help delete more file in one go and also make it optimize on startup as it lags . The Customer Support is not good in india as they dont reply greatly

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

I surf a lot and with symantec it make sure that i surf securly and safely

  ### 12. The best security service to prevent cyber attacks.

**Rating:** 4.0/5.0 stars

**Reviewed by:** saurabh p. | Creative Programmer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2024

**What do you like best about Symantec Web Security Service?**

The Symantec Web Security Service have many nice features which includes web URL protection,URL filtering, Web filtering as well as reporting and analytic services. This features make this services the unique. Also, its easy to connect and integration.

**What do you dislike about Symantec Web Security Service?**

I like most of all things about the Symantec Web Security but some time its hard to understand the product because of its documentation not well written.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It helps to make URL more robust and provide filtering features which help me to make the link more trustable for others users and ownself too.

  ### 13. Threat protection at the peak

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vinod K. | Technical Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Symantec Web Security Service?**

Simple tool to diagonise virus and threat in network.
Easy to use and performance

**What do you dislike about Symantec Web Security Service?**

i am very happy to use this product may be pricing

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Secure my systems from threats
virus and spyware
Simple dashboard and user friendly experience helps to protect our system and network environment

  ### 14. Better Web Security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about Symantec Web Security Service?**

The best feature would be how it prevents websites from delivering zero-day malware and phishing threats to user endpoints.

**What do you dislike about Symantec Web Security Service?**

Web Filtering could be improved for better security.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It is trying to protect users from getting caught into web based risks.

  ### 15. Reviewing symantec

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohd A. | Digital Specialist Engineer(L1), Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Symantec Web Security Service?**

It is easy to use and every 60 seconds the code get changed.

**What do you dislike about Symantec Web Security Service?**

The security code in desktop is only available for 30 seconds which shoud be 60 seconds

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

We are using this software as a authentication purpose.

  ### 16. It was good but still can be improved

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nikhil T. | Senior tech associate , Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Symantec Web Security Service?**

Offers better security and warnings and very easy to use

**What do you dislike about Symantec Web Security Service?**

Is not very viable and still needs imporvement on many occasions

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Web securities and it is very good in making the threat detection

  ### 17. its head of security for any online business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arpit V. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Symantec Web Security Service?**

Symantec SASE Framework is definatly the backbone of the online business, it has almost every features that i need for my business. it has great customer support, with almost every features that need, its super  easy to install and we can integrate it with almost every software through which i can increase my security.

**What do you dislike about Symantec Web Security Service?**

it is the safest which make it a little bit slow and more complex to access even for the ower.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

it helped me to secure my data with easy access to anywhere anytime which helped my team to work effectively. it also provided solution for complex data roblems and alwas server upp.

  ### 18. Great technology but average technical support and account management depending on the region

**Rating:** 3.0/5.0 stars

**Reviewed by:** Malhar J. | Technical Writer II, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about Symantec Web Security Service?**

Symantec WSS has a wide range of sophisticated characteristics. It provides confidentiality, protection for the integrity of organization data, and accountability.

**What do you dislike about Symantec Web Security Service?**

The sale of Symantec to Broadcom resulted in the loss of all technical and account management resources regionally.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It allows a similar UI and configuration experience for proxy settings which are already available at our premise. The regular improvement and security enhancement of the product and its components are impressive.

  ### 19. Great experience to create a secure network

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaustubh . | Senior Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2024

**What do you like best about Symantec Web Security Service?**

We have been using Symantec since many years and have realized that the ease it offers in accessing market. Not sure about commercials being a user but it is simple

**What do you dislike about Symantec Web Security Service?**

Just that sometime (very infrequently) we see a lag in the system.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It is helping us create secure gateways for public network access. Awesome software

  ### 20. It's really a good software which keeps my system protected.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Omkar S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2024

**What do you like best about Symantec Web Security Service?**

It's security features and continuous updates and patches which are deployed from backend to provide seamless security to the user. I have been using it since 6 months and have no issue with it.

**What do you dislike about Symantec Web Security Service?**

There are no dislikes about the product.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It keeps protected from unwanted traffic and that keeps my system safe from malicious data.

  ### 21. Reliable, on the go solution for secure online environment. Great for small businesses.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanpreet G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about Symantec Web Security Service?**

Device integration and ease of use is one of the best features. The software gets updated frequently. It has single sign-on and can be run in the background. Customer support helps with any glitches and subscription issues.

**What do you dislike about Symantec Web Security Service?**

Can be bit expensive and may slow down the system.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Deter malicious network traffic and seemless remote device access for work from home scenario.

  ### 22. Symantec WSS, a security product which you can rely on.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Symantec Web Security Service?**

It has lot many features which we look out for in the market with competitors which helps us stay with the product for long. Its continuous improvements and additions to the features make it a one-stop shop for all security-related stuff.

**What do you dislike about Symantec Web Security Service?**

Technology-wise, there is no competition with this product, but if you run into an issue and need support, customer support is where you need to think about this product again. Although you rarely need any support this product does not require much maintenance.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

To manage compliance and risk in the organization.

  ### 23. Network Security And Protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Priyank J. | Data Scientist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Symantec Web Security Service?**

I like Symantec Network Security because its zero trust network access and web isolation are straightforward to use and user-friendly.

**What do you dislike about Symantec Web Security Service?**

I do not have any dislike about symantec network security.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

in my product, we did not have any security so we use symentec for that and that protects corporate resources from unauthorized access and also protects from network-based attacks.

  ### 24. Best App for Cyber security

**Rating:** 4.5/5.0 stars

**Reviewed by:** nimisha G. | Graduate Engineering Trainee, Enterprise (> 1000 emp.)

**Reviewed Date:** January 21, 2024

**What do you like best about Symantec Web Security Service?**

In my organisation and college also I have used Symantec as safeguard to avoid any cyber risks.Organisations as pvt limited use mainly use this devloped solutions for avoiding any sort of malware risks, Phising attacks.

**What do you dislike about Symantec Web Security Service?**

Costumer support is not very good.I have found it unimpressive.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Mainly I have used for cyber security purposes from a long time.

  ### 25. Symantec Honest Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mauricio S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2024

**What do you like best about Symantec Web Security Service?**

That is has multiple layer of protection when accessing private and sensitve information, and also friendly to use.

**What do you dislike about Symantec Web Security Service?**

The repetitive ways the have when trying to access information and when the tool lags on speed.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Unauthorized use of the information and secure ways to protect it.

  ### 26. Symantec web security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramdas J. | Cloud Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 27, 2024

**What do you like best about Symantec Web Security Service?**

It provides good protection for data.
The product comes in very competitive price so it also one of the advantage.
It is very user friendly to use.

**What do you dislike about Symantec Web Security Service?**

It lags in start up needs to be more optimised.
Customer service need be improved

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It is helpful in protection of data

  ### 27. Leader in Cyber Security Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shrenik Kumar D. | Technology Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Symantec Web Security Service?**

Household name in computer security. With everything going online web security has become important than ever

**What do you dislike about Symantec Web Security Service?**

Almost nothing but it could improve its performance to make the product lighter

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Anti-malware, intrusion prevention and firewall features for server and desktop computers connected to various networks, internal & external

  ### 28. Symantec web security service review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akankshya S. | Application development senior analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Symantec Web Security Service?**

Multi factor authentication.
Provides secure way of loging in to remote desktops.
Avoids security breaches.

**What do you dislike about Symantec Web Security Service?**

The price of the software is a bit high.
Integration is challenging.
Higher memory consumption resulting in slow disks.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Secure logging in to getaways resulting in data security.

  ### 29. Providing exceptional protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Margaret T. | Agent, Leisure, Travel & Tourism, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about Symantec Web Security Service?**

Symantec Web Security Service is an adopted tool, for defending against cyber attacks. Its a tool with a range of features and services.

**What do you dislike about Symantec Web Security Service?**

The program benefist from threat prevention capabilities to ensure our systems are adequately safeguarded against sophisticated cyber attacks. The absence of real-time monitoring and reporting features also restricts our visibility into security breaches.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Symantec WSS has presented us with a solution to safeguard our business from web based threats. Its cutting edge threat intelligence and real time analysis guarantee that we stay one step ahead of hackers.

  ### 30. Excellent Web Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Symantec Web Security Service?**

Symantec web security is really useful asset for organization whether school or companies where group of employees are restricted to misuse of internet services and save them from visiting additional websites .it also prevents to access fraud website to access using end point security features .i think this product can be used to prevent malicious activities as well.

**What do you dislike about Symantec Web Security Service?**

It's consume excessive memory while it's run in background job services , memory optimisation lack is the only issue sometimes we faced it's lead to poor performance of pc.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

To prevent executives and staff from unauthorised websites and malicious websites , and track the record system  logs activity.apart from this network scanning is the nice feature.

  ### 31. Intrusion prevention and Firewall desktop computers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vijay P. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Symantec Web Security Service?**

It helps in protecting our Desktop computer and cloud server from ransome threats and aids in protecting our application.

**What do you dislike about Symantec Web Security Service?**

Cost of the Symantec seems to be to high

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It helps in protecting the Cloud based serves from cyber threat

  ### 32. Fine

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tiago A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about Symantec Web Security Service?**

Is the most updated security service that we have and we can trust in their info.

**What do you dislike about Symantec Web Security Service?**

The prices is not that atractive, they should take a look on that, specially to brazillian customers.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Making sure we have the right access to the service.

  ### 33. Symantec Network Security - A way for better Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rohit R. | Senior Engineer Infrastructure Management, Enterprise (> 1000 emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Symantec Web Security Service?**

Best access control and good network analytics. Its  a Good Antivirus Software. It's very easy and handy to use.

**What do you dislike about Symantec Web Security Service?**

I think they should work on better Customer Support and better integration and it's implementation.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Better EDR and device control.

  ### 34. Secure Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohit C. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about Symantec Web Security Service?**

Easy to use interface that makes the platform very intuitive

**What do you dislike about Symantec Web Security Service?**

Fees can be a little lower for yearly plans.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Saves from Modern day cyber attacks including API threats and DDOS Attacks.

  ### 35. Easy to deploy and configure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rabi Bhushan P. | Security Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Symantec Web Security Service?**

I helps to analyse the traffic and can easily deploy the security measures

**What do you dislike about Symantec Web Security Service?**

Nothing to say on this , it is good to use for infrastructure

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It helps to protect our environment and infrastructure

  ### 36. Symantec a test of time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Symantec Web Security Service?**

The comfort of knowing I'm secure and my data will stay with me, not to mention the frequent updates

**What do you dislike about Symantec Web Security Service?**

The in-app purchases are a bit misleading, on the dashboard anyone would click the option to optimize but it leads to a webpage to upgrade.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Let's say I've not been hacked and that's good enough.

  ### 37. Very robust antivirus

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Symantec Web Security Service?**

It is a robust antivirus that detects viruses swifly and takes appropriate actions. It updates itself frequently and does its job in the background

**What do you dislike about Symantec Web Security Service?**

It can make the system a bit slower. Also there are parameters( advanced settings) that can hamper the ease of use of the software.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It is preventing harmful viruses from attacking the system. It is an effective tool against phishing and hacking

  ### 38. I love using this product due to it being effortless.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Symantec Web Security Service?**

Once it was set up, it works in the background and it's great not needing to think about one more step as you proceed with you day and process data.

**What do you dislike about Symantec Web Security Service?**

It too the place of a slower system that seemed to bog down the speed so this is a much need inprovement no issues here.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Saftey and security of our database and customer information.

  ### 39. Cloud-Based Protection

**Rating:** 2.5/5.0 stars

**Reviewed by:** samuel m. | Empowering Growth Through Innovative Technology , Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Symantec Web Security Service?**

Cloud-Based Security: Offers the advantages of cloud-based security solutions, including scalability, flexibility, and ease of deployment.

**What do you dislike about Symantec Web Security Service?**

Cost, Complexity of Configuration,False Positives/Negative

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Web-Based Threats,Inappropriate Content Access,Data Loss Prevention,Compliance Challenges

  ### 40. It is a nice on premises software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rohan R. | Technology Specialist, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 03, 2023

**What do you like best about Symantec Web Security Service?**

I appreciate Symantec Web Security Service for its comprehensive web protection, real-time threat detection, ease of management, and cloud-based architecture, which simplifies deployment and offers flexibility for businesses of different sizes.

**What do you dislike about Symantec Web Security Service?**

That its not a cloud software it should be a complete trust exchange

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Symantec Web Security Service solves various cybersecurity challenges by providing comprehensive web protection. It safeguards users from web-based threats, malware, and phishing attacks in real-time. With its cloud-based architecture, it offers easy deployment, scalability, and centralized management. These benefits ensure a secure and productive online experience for users while protecting their sensitive data and organizational assets.

  ### 41. Robust secure product for web security

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2023

**What do you like best about Symantec Web Security Service?**

It is one of the advanced security services which protects from cyber attacks and lets people work from the office or home with protection to organization data. It provides fast access and end-to-end protection.

**What do you dislike about Symantec Web Security Service?**

Broadcom acquisition resulted in poor customer support. Data center is in China.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Symantec web security service provides robust end-to-end protection. Due to its security features, employees can work from home without any breach in data integrity. It prevents employees from accessing fraudulent websites and protects the organization from any kind of cyber attack.

  ### 42. SWS integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aman R. | Associate Professional Technical, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Symantec Web Security Service?**

It's a good web security service which provides secure internet connection to external and internal sites.

**What do you dislike about Symantec Web Security Service?**

Network policy is little bit tricky compare the other web security providers.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It's providing secured network connection and network communication. It allows VPN peers to check whether the other peer is active and accepting the network traffic.

  ### 43. Secure Authentication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.)

**Reviewed Date:** June 19, 2023

**What do you like best about Symantec Web Security Service?**

Provides secure and safe access to private and confidentials organizational accounts. It is very reliable and comfortable to use via push notifications on the device.

**What do you dislike about Symantec Web Security Service?**

Not much to say here but one improvement that can vve done is to remove the bug of multiple push notifications when the device is locked. The app starts to behave abnormally at times.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

It is providing secure authentication to my cloud web apps and the security code changes every 30 seconds and each user has its own symentic id.

  ### 44. Symantec Secured Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rabiya S. | Senior Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 02, 2023

**What do you like best about Symantec Web Security Service?**

Symantec provides us the authenticity to our mobiles to approve. Unless it doesn't let us proceed with the application's.

**What do you dislike about Symantec Web Security Service?**

Nothing as of now. It's having good authenticity.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Authentication is the best solution it does. It doesn't allow anyone to access the application

  ### 45. One of the greatest tool in web security

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prajwal P. | Technical Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about Symantec Web Security Service?**

This is most effective and web defenders for malware on suspicious attacks.

**What do you dislike about Symantec Web Security Service?**

Customisation should given more for admin

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

I have used in our Virtual Machines in order to protect the devices from malware the users may encounter

  ### 46. Legacy Security Suite

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2023

**What do you like best about Symantec Web Security Service?**

Long Time Trusted name behind the product

**What do you dislike about Symantec Web Security Service?**

Heavy background use of system resources

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Preventing hacking and spoofing

  ### 47. Awesome security product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shashi B. | Technical Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2023

**What do you like best about Symantec Web Security Service?**

The interface is easy to use and set up and it's a trustworthy solution for all of my web security needs. This tool especially works as an Antivirus solution and takes instant action against malware or spyware.

**What do you dislike about Symantec Web Security Service?**

Lacking social networking controls. It is recommended to implement some extra solutions. There must be integrated social networking control solutions in it, which would be more helpful for us.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

I really appreciate the idea behind this product. The Symantec Web Security Service helps keep my employees safe from online threats. It is easy to use and has a great interface. I love the fact that we can monitor our employees' activity and get the web security we need. I use this product to block viruses, malware, and spyware. The interface is easy to use and set up and it's a trustworthy solution for all of my web security needs.

  ### 48. Symantec review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chandrakant S. | System Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2023

**What do you like best about Symantec Web Security Service?**

It's have web filtering, and scaning susspecious files etc.

**What do you dislike about Symantec Web Security Service?**

Not having as of now anything . Will reviewing it.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Find out threats and suspicious files and quarantine it immediately.

  ### 49. Secure your network from Cyber attacks!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aman P. | Security Services Senior Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about Symantec Web Security Service?**

Symantec Web Security Service offers a wide range of customization to monitor, analyze and filter out network traffic on your web servers that have malicious patterns and signatures. It is very robust and has advance pattern detection mechanism.

**What do you dislike about Symantec Web Security Service?**

Symantec Web Security Service is one of the widely used cyber attacks defense tool in the market because it does not have anything to dislike, yet the pricing of the tool can be one factor that may be a reason for dislike.

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

Overall detection of network traffic to ensure the security posture of web servers from various kinds of advanced cyber attacks which may lead to DoS (Denial of Service) attack. Being a network security admin, it provides a layer of security and confidence to the architecture.

  ### 50. Used the tool to secure mobile for company apps

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shivam N. | Senior Associate - Strategic Projects, Risk Management, Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2023

**What do you like best about Symantec Web Security Service?**

Confirmation about the mobile security to install and run the company apps

**What do you dislike about Symantec Web Security Service?**

Longer process time to get the confirmation

**What problems is Symantec Web Security Service solving and how is that benefiting you?**

The security breach and safety of company data


## Symantec Web Security Service Discussions
  - [What is WSS agent status?](https://www.g2.com/discussions/what-is-wss-agent-status)
  - [What is WSS proxy?](https://www.g2.com/discussions/what-is-wss-proxy)
  - [What is bluecoat WSS?](https://www.g2.com/discussions/what-is-bluecoat-wss)
  - [What is Symantec web Security Service?](https://www.g2.com/discussions/what-is-symantec-web-security-service)
  - [What is best way to use symentic web security services](https://www.g2.com/discussions/what-is-best-way-to-use-symentic-web-security-services) - 1 upvote

- [View Symantec Web Security Service pricing details and edition comparison](https://www.g2.com/products/symantec-web-security-service/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+10%3A12%3A17+-0500&secure%5Bsession_id%5D=e2aba1ad-a0e2-4bde-a77f-8e1001e9d396&secure%5Btoken%5D=c6ce9a0ca8198a919ab543e2f1c88802ad8446d53bbb79ae05dc9327be1cfa20&format=llm_user)

## Symantec Web Security Service Features
**Analysis**
- User Analytics
- Cloud Gap Analytics
- Anomoly Detection

**Web Content and Traffic Filtering - Secure Web Gateways**
- SSL/TLS Inspection
- Content Filtering
- URL Filtering
- Real-Time Traffic Inspection
- Ad and Tracker Blocking

**Functionality**
- SSO
- Cloud Registry
- Mobile Device Mangement

**Data Protection and Loss Prevention - Secure Web Gateways**
- Data Loss Prevention (DLP)
- Phishing Protection
- Malware Protection
- Cloud Access Security

**Security**
- Governance
- Data loss Prevention
- Data Encryption/Security
- Access Control

**Access Control and Authentication - Secure Web Gateways**
- Application Control
- Authentication and Access Control
- User and Group Policies

**Performance and Management - Secure Web Gateways**
- Customizable Policy Enforcement
- Bandwidth Management
- Integration Capabilities
- Reporting and Logging
- Threat Intelligence Integration

## Top Symantec Web Security Service Alternatives
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