Takes simple notes, doesn't get too complex. Monitoring buzz words & average talk time helps improve performance per sales conversation too. Review collected by and hosted on G2.com.

Sometimes doesn't join meetings it's supposed to. Review collected by and hosted on G2.com.

Their great AI technology that can analyze and summarize conversations in a meaningful and compelling way Review collected by and hosted on G2.com.

It's not so friendly with Salesforce when it comes to mapping the information Review collected by and hosted on G2.com.

It is helpful for Sybill to recognize buying intent, follow up items, and provide a high level email recap. Review collected by and hosted on G2.com.

Sybill does not recognize some of the nuances for follow up and writes an email follow up in future tense. Review collected by and hosted on G2.com.

Summaries are out of this world. While it's not 100%, it's about 95% there, but 95% better than 0% is something to definitely brag about. It's an enormous time saving and an extremely accurate way to understand what happened on a call, what next steps are, and where the deal stands. We use this for sales, marketing, CS, and even for our member calls to help understand who are the most engaged. As a user for the past couple of years, the tech continues to get better and better, and I love it. Review collected by and hosted on G2.com.

Note taking on the calls would be nice. I like coaching my reps on specific parts and it would be nice to input some comments on the different sections. Not a deal killer since everything positive makes up for this, but it would be so awesome. Review collected by and hosted on G2.com.

Sybill's notes summary is great.

The transcripts are really accurate

It's also very easy to use especially for the fact that you can add Sybill to a call after the call has started is really amazing. Review collected by and hosted on G2.com.

The downside I have experienced is not being able to search multiple conversations by text. Review collected by and hosted on G2.com.

The summaries are super helpful to get a snapshot of what was discussed on the call. For an AI tool, the accuracy is sufficient for capturing the high level points of the call. Review collected by and hosted on G2.com.

I would like to control when and how the emails are sent out. Review collected by and hosted on G2.com.

Reliable, quickly uploads the files to the cloud, pricing is reasonable for the entry level plan Review collected by and hosted on G2.com.

You can't search by a word across all calls, hard to understand topics discussed in a glance. Plan that allows integration with our CRM is fairly costly Review collected by and hosted on G2.com.

From someone demo'ing 10 new prospects a day; I couldn't ask for a better 'notetaker'. Everything is tracked, everything is there for me to review, it's seamless. Review collected by and hosted on G2.com.

I would say this about any tech, we have been too spoiled, but I wish the meetings were transcribed and presented a little faster and more consistently. Review collected by and hosted on G2.com.

I've used several meeting note taking/recording tools and Sybill is by far the most useful. They really listen to their customers and make improvements on a weekly basis. The best part is that we can easily understand the call sentiment and can benchmark how our sales calls are going. Also, we can share the call with the other stakeholders who couldn't make the initial call and that saves a lot of time. Oh, also, I can review the sales calls that my team is doing and that gives me a lot of confidence that they are hitting the mark. We can't imagine not having Sybill! Review collected by and hosted on G2.com.

I'm excited for ever deeper mobile support. It works good now and the way they are going I'm sure it will be great very soon. Review collected by and hosted on G2.com.

I love how automated the features are in Sybill. It just shows up to my meeting, records the video/audio, creates an AI summary, emails me the summary, gives me unlimited meeting storage, and now it even writes the follow-up email for me using AI. Absolutely incredible! Otter.ai used to be my transcription service, but now Sybill is my go-to. The team is also very, very innovative. It seems new great features are being released regularly. Excited to see what comes next. Review collected by and hosted on G2.com.

The search function isn't global yet. By that, I mean if I want to search for any meeting where I said the word "Vacuum," I have to search each meeting one by one. Conducting one global search would be more efficient, where Sybill returns all meetings where I said "Vacuum."

I'm sure they'll eventually add this feature though! Review collected by and hosted on G2.com.