Tracey M.
TM
Tracey M.
Small-Business (50 or fewer emp.)
"Terrible Customer Service & Terms"
0/5
What do you like best about Swydo?

Swydo used to me my agency go to reporting software, what I liked was how many accounts it connects to. Review collected by and hosted on G2.com.

What do you dislike about Swydo?

Swydo has made many changes to its billing terms. Considering Google Looker Studio now offers multiple connections, increasing prices seem crazy. I tried canceling my service in November, still being charged they claim I only canceled on the 27 January - which is untrue.

The response from customer service was less than sufficient.

They claim I only cancelled on the 27 January, then claim they always charge for an extra month after someone cancels.

In Australia, this is against consumer law, and I have made an official complaint with government authorities as the service is available in Australia.

I would not recommend anyone join Swydo as the price advertised - $39 - is completely misleading. Review collected by and hosted on G2.com.

Gemma R.
GR
Gemma R.
Head of Paid Media
Small-Business (50 or fewer emp.)
"FANTASTIC"
5/5
What do you like best about Swydo?

SPEED OF RESPONSE AND HELPFULNESS OF THE ADVISOR! Review collected by and hosted on G2.com.

What do you dislike about Swydo?

NOTHING, THEY ARE LOOKING INTO MY REQUEST Review collected by and hosted on G2.com.

Response from Swydo Dev of Swydo

Thank you for this stellar review, Gemma :) We are happy to have you on board and look forward to helping you make awesome reports.

Dustyn B.
DB
Dustyn B.
Account Executive
Small-Business (50 or fewer emp.)
"Our Go To Reporting Software"
5/5
What do you like best about Swydo?

Customization. Easy to make specific reports for certain clients. Review collected by and hosted on G2.com.

What do you dislike about Swydo?

The data connections. I prefer when they used to be client/account centric because I am at a small agency. Review collected by and hosted on G2.com.

Lizanne D.
LD
Lizanne D.
C
Small-Business (50 or fewer emp.)
"Excellent reporting software for marketing agencies"
5/5
What do you like best about Swydo?

The ability to integrate and report on social media, Google Ads as well as Google Analytics in one report. Review collected by and hosted on G2.com.

What do you dislike about Swydo?

As creatives we sometimes struggle to create the graphs and KPI's we would ideally want to portray, but the Swydo team has always been very helpful in those instances and helped us to sort it out. Review collected by and hosted on G2.com.

DY
Denis Y.
Business Development Manager
Small-Business (50 or fewer emp.)
"Excellent Reporting Tool for Marketing Agencies"
4.5/5
What do you like best about Swydo?

Swydo is an excellent reporting tool for marketing agencies. The Teamedia uses it daily and is very pleased with how easy to use this tool is.

- Regarding the Swydo reports, we love that they are in-depth and allow us to add images, links, and text as they are an essential part of our daily work routines. The widgets are easy to customize, and the visual part is good. The ability to create templates helps save time regularly.

- We want to note the simplicity in integrating various platforms. The dashboard is a valuable and practical feature for PPC specialists as they monitor daily the performance on the advertising platforms.

- The support is very responsive and polite. Also, we had the training with Werner. It was a cool opportunity to deal with data sources and other issues.

- Swydo constantly updates its platform and provides new functionality to improve our client reporting. Review collected by and hosted on G2.com.

What do you dislike about Swydo?

It would be great to improve some details that are important for our work processes:

- As for Facebook and Linkedin widgets, paused campaign statistics are not displayed. It would be great to see the data of campaigns and ads that were on pause.

- Remove the limit of 100 lines or make the limit larger. Sometimes we cannot analyze statistics correctly. For example, we work with a long list of job titles that may not fit into the character limit.

- When we set up a widget with a filter by campaigns' names, we found a limit of 50 titles. But we have cases where there are more campaigns we work with, and this limit doesn't allow us to display all necessary campaigns' names. Also, it will be helpful if there is a filter by campaigns with a feature like 'exclude' for Bing. Review collected by and hosted on G2.com.

DK
Darcy K.
CEO
Small-Business (50 or fewer emp.)
"Excellent Reporting for Google Ads & Analytics"
5/5
What do you like best about Swydo?

We love that we can schedule multiple reports for each client, send each report to different contacts and update individual reports to reflect the client's goals Review collected by and hosted on G2.com.

What do you dislike about Swydo?

nothing! we have found the support to be amazing Review collected by and hosted on G2.com.

Ardi K.
AK
Ardi K.
Google Ads manager
Small-Business (50 or fewer emp.)
"Swydo is good"
4.5/5
What do you like best about Swydo?

It provides amazing reporting for clients and I can add multiple platforms in the same report. Review collected by and hosted on G2.com.

What do you dislike about Swydo?

not a lot that I can say right now. Everything is good. Review collected by and hosted on G2.com.

Michel L.
ML
Michel L.
CEO
Small-Business (50 or fewer emp.)
"Best reporting SaaS!"
5/5
What do you like best about Swydo?

Easy to use and always new feature enhancements! A lot of tutorial to help and a good service team. Review collected by and hosted on G2.com.

What do you dislike about Swydo?

Nothing specific as you get fast service if you are facing an issue. Review collected by and hosted on G2.com.

Michael C.
MC
Michael C.
Google Ads Manager
Small-Business (50 or fewer emp.)
"It's good but it does not have local services reporting. Otherwise 10 s"
4.5/5
What do you like best about Swydo?

Using Swydo is easy and intuitive. I like how they addressed our concern about local campaign. I use this for Google Ads, Facebook Ads, and Google My Business. Review collected by and hosted on G2.com.

What do you dislike about Swydo?

Not having local services reporting. Please get that available as soon as possible. Review collected by and hosted on G2.com.

Alon D.
AD
Alon D.
CTO
Small-Business (50 or fewer emp.)
"Great tool for agencies and for marketing platforms"
3.5/5
What do you like best about Swydo?

Easy to integrate, friendly team, fairly stable, not too many technical issues. Swydo's solution is easy to use, and highly customizable. It is very agile, and fun to work with. Review collected by and hosted on G2.com.

What do you dislike about Swydo?

Embedded reports/dashboards are quite slow to load, sometimes extremely slow to the point of failing. There is no support for Facebook system users, hence the system has a "single point of failure" when attempting to have full integration with a marketing platform of an organization. Difficult to share data sources with team members, requiring basically "operational gymnastics" to get it to work properly. Review collected by and hosted on G2.com.