---
title: Sword Reviews
meta_title: 'Sword Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Sword works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---


# Sword Reviews
**Vendor:** Dialoga  
**Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)
## About Sword
Supplies you with geographic telephone lines in the area where your business is located. The telecommunications solutions can provide you with local numbers from each of the regions and countries in which you are located.






- [View Sword pricing details and edition comparison](https://www.g2.com/products/sword-2019-01-03/reviews?open_modal_url=%2Fproducts%2Fsword-2019-01-03%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fsword-2019-01-03%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-13+10%3A31%3A23+-0500&secure%5Bsession_id%5D=5ae888c2-0fb8-4e55-88bd-315cc3a4bd36&secure%5Btoken%5D=bb8735fee17c9da8ef7812f788f894006e1da886db2f9dbacee037baff0d1594&format=llm_user)

## Sword Features
**Additional Functionality**
- Automated Responses
- Chat/Messaging
- Generative AI
- Call Recording
- Activity Dashboard
- Sentiment Analysis
- Communication Management
- Real-Time Reporting
- SMS Messaging
- Interaction Tracking
- Audio/Video Conferencing
- Call Monitoring
- Customizable Branding
- Call Routing
- Contact Management
- Voice Mail
- Multi-Language
- Two-Way Audio & Video
- Real-Time Updates
- Chat Transcript
- Reporting/Analytics
- Live Chat
- Caller ID
- IVR
- Real-Time Monitoring
- SMS Marketing
- File Sharing
- Fax Management
- API
- AI Copilot
- Chatbot
- Mobile Access

**Functionality**
- Ease Of Integration
- API Call Speed
- Unified Communications
- Alerts/Notifications
- Computer Telephony Integration
- Multi-Channel Communication

**Support**
- Documentation
- Community Support
- Professional Support

## Top Sword Alternatives
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  - [Ozonetel](https://www.g2.com/products/ozonetel/reviews) - 4.6/5.0 (621 reviews)