Everything you need for an event planning application in one! Awesome integrations and easy UI. Customer service is always on tap to answer questions too - we rarely wait more than a few hours to get a response. It's been awesome for our company and team! Review collected by and hosted on G2.com.

Nothing major so far, it has been awesome! I've seen a few bug glitches but those are simple fixes on the backend. Nothing to complain about! Review collected by and hosted on G2.com.

My favourite thing is that it is intuitive. If I have never done something before, I am able to take an educated guess about where to find it and how it will work. If I need help, I have a HUGE team of people and my dedicated account rep who are literally at my fingertips!

So it's easy to use and there is lots of support. What could be better than that!? Review collected by and hosted on G2.com.

My least favourite thing about Swoogo is for security reasons, you are logged out after a predetermined time. I get it, but I hate it. Review collected by and hosted on G2.com.

We absolutely love Swoogo! From the moment we started using the platform, it was clear that ease of use and customer care were top priorities. The entire Swoogo team—from our sales rep to the tech support team—has been incredibly responsive, always going the extra mile to answer our questions and ensure we have everything we need.

One of the standout features is how robust and flexible the registration form is. The platform seamlessly integrates different components, making event management smooth and efficient. Swoogo strikes the perfect balance between built-in turnkey widgets, templates, and reporting, while still allowing for customization to fit our unique needs.

Year over year Swoogo continues to exceed our expectations. Thank you, Swoogo, for making event planning easier and more enjoyable! Review collected by and hosted on G2.com.

It’s hard to pinpoint any real downsides with Swoogo because whenever we encounter an area for improvement, they actively listen and enhance the platform. Their responsiveness and willingness to evolve make any minor challenges short-lived. It’s rare to find a company that continuously improves based on user feedback, and that’s one of the many reasons we love Swoogo! Review collected by and hosted on G2.com.

Swoogo has one of the best customer support models. They will either have a live chat option, or they will get back to you within 15 minutes with the answer! They also go the extra mile by making a quick video to answer your questions. The support staff is always very friendly, polite, and helpful. Review collected by and hosted on G2.com.

The only thing that would make it a little better is a "back" button. Review collected by and hosted on G2.com.

From the start, their transparency during demos made a huge difference—they were upfront about pricing, answered all our questions quickly, and never wasted our time. We were able to move from demo to contract quickly, which made the process seamless.

The platform itself is incredibly user-friendly, and their customer support has been outstanding. We opted for Premium support due to a tight event timeline, and it was hands down the best decision we made.

My team now runs multiple events seamlessly, using Swoogo daily. The HubSpot integration was smooth, and the analytics tool has been a massive time-saver for reporting. Highly recommend! Review collected by and hosted on G2.com.

So far so good, there's nothing I'd like to flag. Review collected by and hosted on G2.com.

User functionality, ease of use, and capabilities. Review collected by and hosted on G2.com.

I haven't found any downsides of the platform. Review collected by and hosted on G2.com.

Swoogo is, without question, one of the most user-friendly event registration platforms I’ve ever worked with. As an event planner, I appreciate how intuitive the system is to build on — and just as importantly, our event registrants consistently find it easy and seamless to use.

What truly sets Swoogo apart from the competition is their outstanding customer support. Their team is consistently friendly, knowledgeable, and incredibly responsive. It’s clear they prioritize their employees just as much as their customers, and that culture of care shines through in every interaction. Their support technicians are available 24/7 and respond in 15 minutes or less — a level of service that is nearly unheard of.

Swoogo takes the stress out of launching a new registration site with a thorough onboarding process and easy-to-follow tutorials for beginners. Plus, their straightforward and transparent pricing structure ensures you know exactly what’s included and what you’re paying for — no surprises.

This is excellent software that I highly recommend to any event professional looking for reliability, efficiency, and superior service. Review collected by and hosted on G2.com.

There is not anything I dislike about the Swoogo Event Registration software. Review collected by and hosted on G2.com.

- Onboarding was very attentive and the Swoogo team was willing to answer any questions or talk through any concerns.

- The ability to set up a wide range of events has been exactly what we need; from a one-day happy hour to a four-day international event that includes multiple sessions/activities and even an app.

- The design features for the webpages and registration are top notch and very user friendly.

- The layouts are clean and modern and very easy to customize to our needs.

- Reporting features are very easy to use and customizable.

- We've been impressed with the logic capabilities in the registration fields.

- The integration with HubSpot has been great and allows us to control our attendee's information without having to duplicate efforts.

-The support team continues to be one of the best that we work with and has an extremely quick response time. The best part is that the responses that we receive are always useful right from the start and there’s not a lot of back and forth to get a solution. Review collected by and hosted on G2.com.

-Unable to generate a static url for each email

-Dashboards can be a little bulky

-The email builder could be more flexible but you have the option of coding emails yourself. We're building emails in Hubspot and moving source code to Swoogo for a more consistent look. Review collected by and hosted on G2.com.

Customer support, easy to learn and implement into a variety of our needs. Review collected by and hosted on G2.com.

Reporting mechanism needs better count summation and customization features. Review collected by and hosted on G2.com.

Swoogo is always learning and growing. They really listen to our requests and suggestions and make it happen in a timely manner. Since being with them over the last two years, they have improved not just our experience but that of our registrants.

Plus they offer webinars that are AWESOME. Short, sweet, informative and a perfect playground for brainstorming with other event planners.

The platform itself is pretty intuitive and easy to use. We have built 15 registrations so far and it gets faster and easier each time. Review collected by and hosted on G2.com.

Sometimes I can figure things out faster than support. I wish I just had them on speed dial to ask a quick question instead of having to submit a ticket and then volley back and forth. However, even then they are FAST and dont just reply with text, they also provide videos and articles to make sure we understand. Review collected by and hosted on G2.com.