# Best Genesys Consulting Services ## How Many Genesys Consulting Services Products Does G2 Track? **Total Products under this Category:** 191 ### Category Stats (Aug 2026) - **Average Rating:** 4.24/5 The average rating of products in this category, based on all submitted ratings _Last updated: August 01, 2026_ ## How Does G2 Rank Genesys Consulting Services Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 100+ Authentic Reviews - 191+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. **Sponsored** ### OrgChart OrgChart is a leading org chart automation and workforce planning solution, built for HR professionals and the people leaders they support. OrgChart seamlessly integrates employee data from multiple sources, including over 50 HR systems, allowing for an always-accurate, and visually sophisticated org chart. Once connected, easily keep charts up to date without any manual effort – at any time – by scheduling automated syncs or updating charts with one simple click. OrgChart simplifies the complexity of HR work, providing unparalleled visibility into an organization’s personnel, and surfacing valuable insights for strategic decisions about future organizational structures. OrgChart is trusted by thousands of organizations worldwide across multiple industries – from non-profits, government agencies, and educational institutions – to Fortune 500 companies. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1007045&secure%5Bchosen_at%5D=2026-08-01T12%3A56%3A59Z&secure%5Bdisplayable_resource_id%5D=1533&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=73989&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=73989&secure%5Bresource_id%5D=1007045&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fgenesys-consulting-services&secure%5Btoken%5D=a1f384eda16edd8284bfb8c6522d2d18c6508a9961c921675c8759c9f0212593&secure%5Burl%5D=https%3A%2F%2Ftheorgchart.com%2Fp%2Forg-chart-automated-software%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2-clicks&secure%5Burl_type%5D=book_demo) ### [Accenture](https://www.g2.com/products/accenture/reviews) Consulting and Implementation Practice. **Average Rating:** 4.2/5.0 **Total Reviews:** 107 #### Who Is the Company Behind Accenture? - **Seller:** [Accenture](https://www.g2.com/sellers/accenture) - **Year Founded:** 1989 - **HQ Location:** Dublin, Ireland - **Twitter:** @Accenture 515,103 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7eb30815b1ec7f09cf0efa6b09fb00ef00bf2d97ebbb5dbc86fc5d0cd8cc8a69&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faccenture&secure%5Burl_type%5D=linkedin_company_website) 672,927 employees on LinkedIn® - **Ownership:** NYSE:ACN #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 90% Large, 59% Medium #### What Do G2 Reviewers Say About Accenture? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **cost efficiency** of Accenture, leading to enhanced profitability and better decision-making through analytics. - Users highlight the **enhanced client performance** and efficiency achieved through Accenture's data management solutions. - Users benefit from enhanced **efficiency** and innovation, leading to improved performance and decision-making through data analytics. - Users value the **enhanced client performance and innovation** achieved through data analytics and operational transparency. - Users value the **high quality** of Accenture, which enhances client performance and drives efficiency and innovation. ##### Cons - Users express frustration with Accenture's **poor customer support** , citing issues with career guidance and promotion processes. - Users express concerns about a **toxic work environment** and insufficient support for career advancement at Accenture. #### What Are Recent G2 Reviews of Accenture? **["Yes to Cloud Sherpas!"](https://www.g2.com/survey_responses/accenture-review-211729)** **Rating:** 4.5/5.0 stars _— Ashley C._ [Read full review](https://www.g2.com/survey_responses/accenture-review-211729) **["Great Technology for Monitoring Privacy and Security Concerns"](https://www.g2.com/survey_responses/accenture-review-12720451)** **Rating:** 5.0/5.0 stars _— Mary Christine T._ [Read full review](https://www.g2.com/survey_responses/accenture-review-12720451) ### [Capgemini Services](https://www.g2.com/products/capgemini-services/reviews) Salesforce Consulting and Implementation Practice. **Average Rating:** 3.9/5.0 **Total Reviews:** 24 #### Who Is the Company Behind Capgemini Services? - **Seller:** [Capgemini](https://www.g2.com/sellers/capgemini) - **Year Founded:** 1967 - **HQ Location:** Paris, France - **Twitter:** @Capgemini 134,413 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d004f06b3d56f45b5bcd2e13006cd9a8e55c32f37315d053d13b45dfee1990bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F157240%2F&secure%5Burl_type%5D=linkedin_company_website) 341,342 employees on LinkedIn® - **Ownership:** EPA: CAP #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 73% Large, 50% Medium #### What Do G2 Reviewers Say About Capgemini Services? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **abundance of resources** with Capgemini Services, enabling effective resource optimization for their projects. - Users value the **extensive resources** provided by Capgemini Services, enhancing team collaboration and efficiency. - Users value the **strong teamwork** at Capgemini Services, benefiting from a large team and extensive resources. ##### Cons - Users face **communication difficulties** due to occasional outsourcing, affecting clarity and efficiency in service interactions. - Users find that **outsourcing issues** can lead to communication difficulties, impacting their overall experience with Capgemini Services. - Users often face **communication difficulties** due to Capgemini Services occasionally outsourcing customer support to other countries. #### What Are Recent G2 Reviews of Capgemini Services? **["Worked almost 8 year with Capgemini's team"](https://www.g2.com/survey_responses/capgemini-services-review-10799202)** **Rating:** 4.0/5.0 stars _— Rudy R._ [Read full review](https://www.g2.com/survey_responses/capgemini-services-review-10799202) **["Good work-life, and balanced personal life"](https://www.g2.com/survey_responses/capgemini-services-review-11794121)** **Rating:** 5.0/5.0 stars _— Anamta Z._ [Read full review](https://www.g2.com/survey_responses/capgemini-services-review-11794121) ### [Airtel Digital Limited](https://www.g2.com/products/airtel-digital-limited/reviews) Airtel Digital Limited, a subsidiary of Bharti Airtel, is dedicated to delivering a comprehensive suite of digital services that enhance connectivity and entertainment for users across India. By integrating advanced technology with user-centric solutions, Airtel Digital Limited offers a range of services designed to meet the diverse needs of its customers. Key Features and Functionality: - Wynk Music: A music streaming platform providing access to a vast library of songs across various genres and languages. - Airtel Xstream: An over-the-top (OTT content platform offering a wide array of movies, TV shows, and original series. - Airtel Thanks: A customer engagement program that offers rewards, exclusive deals, and personalized offers to subscribers. - Mitra Payments Platform: A digital payment solution utilized by a vast network of retailers for seamless transactions. - Airtel Ads: An advertising platform enabling businesses to reach a large user base with precision targeting capabilities. - Airtel IQ: A cloud communications suite designed to enhance customer engagement through integrated communication solutions. - Airtel Secure: A suite of cybersecurity solutions aimed at protecting businesses from digital threats. - Airtel Cloud: Cloud computing services offering scalable and secure storage and computing solutions for businesses. Primary Value and User Solutions: Airtel Digital Limited addresses the growing demand for integrated digital services by providing a diverse portfolio that caters to entertainment, communication, and business needs. For individual users, platforms like Wynk Music and Airtel Xstream offer rich entertainment options, while Airtel Thanks enhances user engagement through rewards and personalized offers. Businesses benefit from solutions such as Airtel Ads for targeted advertising, Airtel IQ for streamlined communications, and Airtel Secure for robust cybersecurity measures. By offering these comprehensive services, Airtel Digital Limited empowers users and businesses to navigate the digital landscape effectively, ensuring seamless connectivity and enhanced digital experiences. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 #### Who Is the Company Behind Airtel Digital Limited? - **Seller:** [Airtel Digital Limited](https://www.g2.com/sellers/airtel-digital-limited) - **HQ Location:** Gurugram, Haryana, India - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4412740ce1dad725623810a83fc09850bb67c04cf279c5c904d84c3f57edfc00&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3583&secure%5Burl_type%5D=linkedin_company_website) 97,631 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Large, 50% Small #### What Are Recent G2 Reviews of Airtel Digital Limited? **["Clean, Intuitive UI Makes Managing Data and Plans Effortless"](https://www.g2.com/survey_responses/airtel-digital-limited-review-12285579)** **Rating:** 4.5/5.0 stars _— Rajeev T._ [Read full review](https://www.g2.com/survey_responses/airtel-digital-limited-review-12285579) **["Clean UI and Fast Plans, but Hard to Reach Real Customer Support"](https://www.g2.com/survey_responses/airtel-digital-limited-review-12775308)** **Rating:** 4.0/5.0 stars _— SK M._ [Read full review](https://www.g2.com/survey_responses/airtel-digital-limited-review-12775308) ### [Star Telecom CX](https://www.g2.com/products/star-telecom-cx/reviews) We create CX champions by consulting with contact centers and offering tailored solutions to optimize for CX (Customer Experiences) and EX (Employee Experiences). Whether you are moving your contact center to the cloud, replacing cloud platforms, changing cloud providers, upgrading your telecom, or looking to leverage AI (Artificial Intelligence), we are your go-to partner that offers all CX solutions which are served alongside the best support in the industry. On top of your Genesys Cloud CX solution, ensure crystal clear voice calls every time while minimizing your total cost of ownership with our SIP trunking services for North American contact centers. Star Telecom’s toll-free, local inbound and long-distance prices can save you money on your monthly bills - in some cases 35-65%. Plus, with our network’s higher reliability and more effective troubleshooting services, you’ll avoid the operations costs associated with outages and quality issues. Star Telecom’s network has an industry-leading track record of 100% uptime. Our service design includes numerous features to ensure resiliency, such as 6X carrier redundancy, geo-redundancy, DRP routing and multi-carrier local number services. Our support team provides a 10-minute response time, 24x7, with Tier 1 access to SIP engineers and direct support from top telecom experts (SIP, CNAM, Toll-Free, STIR/SHAKEN, SMS). Core to our service is collaboration and transparent troubleshooting with each client and 3rd party vendors which is “above and beyond” typical carrier support. Caring for our clients is at the heart of everything we do. Our 100% CSAT Score, 98% Client Retention Rate and 92 Net Promoter Score stem from our top-tier service and expertise. We offer our solutions holistically or standalone depending on the contact center's needs. If you're looking for a migration, cloud planning, AI guidance, or to improve the resiliency of your telecom, get in touch. **Average Rating:** 4.8/5.0 **Total Reviews:** 3 #### Who Is the Company Behind Star Telecom CX? - **Seller:** [Star Telecom](https://www.g2.com/sellers/star-telecom) - **Year Founded:** 2002 - **Twitter:** @startelecom 131 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=acc373317e7801f7b072b237a0e0d6587d75adb5f6f83dfd38f76008ec948ca5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstar-telecom-www-startelecom-ca-%2F&secure%5Burl_type%5D=linkedin_company_website) #### Who Uses This Product? - **Company Size:** 33% Large, 33% Medium #### What Are Recent G2 Reviews of Star Telecom CX? **["Excellent Support"](https://www.g2.com/survey_responses/star-telecom-cx-review-10761419)** **Rating:** 5.0/5.0 stars _— Verified User in Utilities_ [Read full review](https://www.g2.com/survey_responses/star-telecom-cx-review-10761419) **["Dependable Service Run by Wonderful People"](https://www.g2.com/survey_responses/star-telecom-cx-review-9792333)** **Rating:** 4.5/5.0 stars _— Verified User in Translation and Localization_ [Read full review](https://www.g2.com/survey_responses/star-telecom-cx-review-9792333) ### [Globe Telecom Inc](https://www.g2.com/products/globe-telecom-inc/reviews) Globe Telecom's GO Cloud Contact Center is a comprehensive, cloud-based IP communications suite designed to streamline multichannel contact center operations. As a Contact Center as a Service (CCaaS solution, it enables businesses to deploy and manage customer engagement platforms swiftly and efficiently. Key Features and Functionality: - Unified Agent Interface: Provides agents with a 360-degree view of customer interactions across various channels, enhancing engagement and communication. - Remote Accessibility: Allows agents to operate from any location, including home, using a single web interface to manage schedules and customer interactions. - Real-Time Analytics: Offers dashboards and up-to-the-second analytics to monitor team performance and customer interactions. - AI-Powered Workforce Management: Utilizes artificial intelligence to generate accurate staffing forecasts and optimal scheduling plans. - Rapid Deployment: Enables system deployment within days and go-live within weeks, with weekly system releases that require no downtime. - Customizable Integrations: Supports easy customization through built-in capabilities, app marketplace integrations, or open platform development. - Enhanced Security: Ensures data privacy with external penetration testing, attack defense automation, and TLS and AES-256 encryption. Primary Value and User Solutions: GO Cloud Contact Center addresses the need for efficient, scalable, and secure customer service operations. By consolidating communication channels into a unified platform, it enhances agent productivity and customer satisfaction. The solution's flexibility supports remote work environments, ensuring business continuity. Its AI-driven analytics and workforce management tools optimize performance and resource allocation. Furthermore, robust security measures protect sensitive customer and business data, fostering trust and compliance. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Globe Telecom Inc? - **Seller:** [Globe Telecom](https://www.g2.com/sellers/globe-telecom) - **HQ Location:** Philippines - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dfdb3aef8533b833844010e382d369a87c82f0fc1433539d64b1fa6e6c651458&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fglobe-telecom&secure%5Burl_type%5D=linkedin_company_website) 14,428 employees on LinkedIn® - **Ownership:** PSE: GLO #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Globe Telecom Inc? **["Most reliable Telco in PH"](https://www.g2.com/survey_responses/globe-telecom-inc-review-10629343)** **Rating:** 4.0/5.0 stars _— Roan V._ [Read full review](https://www.g2.com/survey_responses/globe-telecom-inc-review-10629343) ### [Activeo SAS](https://www.g2.com/products/activeo-sas/reviews) Activeo SAS is a leading technology consulting firm specializing in customer experience and contact management solutions. Established in 1993 and headquartered in Issy-les-Moulineaux, France, Activeo has expanded its presence globally with offices in Singapore, India, the UK, Switzerland, Mauritius, and Canada. The company offers a unique blend of business consulting, technology expertise, and innovative applications designed to enhance customer engagement and operational efficiency. Key Features and Functionality: - Business Transformation: Activeo provides strategic consulting services to help organizations redefine their customer service models, balancing quality of service with operational efficiency. - Technology Expertise: The company delivers tailored technology solutions, including the integration of multi-channel customer experience platforms, operational performance optimization tools, and voice of the customer analysis services. - Digital Factory Services: Activeo offers digital workplace solutions that facilitate collaboration, accelerate information processing, and bring companies closer to their customers. Primary Value and Solutions: Activeo's comprehensive approach addresses the evolving needs of businesses aiming to deliver superior customer experiences. By combining business transformation strategies with advanced technology solutions, Activeo helps clients: - Optimize Customer Interactions: Structuring the customer journey to enhance engagement across various touchpoints. - Improve Customer Experience: Implementing tools to capture and analyze the voice of the customer, leading to actionable insights. - Monitor Quality and Performance: Utilizing performance monitoring solutions to improve customer service and contact center efficiency. Through these services, Activeo enables organizations to achieve measurable efficiencies, strengthen employee engagement, and excel in their customer strategies. #### Who Is the Company Behind Activeo SAS? - **Seller:** [Activeo SAS](https://www.g2.com/sellers/activeo-sas) - **Year Founded:** 1993 - **HQ Location:** Issy-les-Moulineaux , FR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d5ab86e9fb1e091b6fb1eb84354dcb000677beae12cb18ff5ec27c99d22911c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Factiveo&secure%5Burl_type%5D=linkedin_company_website) 66 employees on LinkedIn® ### [Advanced Technology Solutions International](https://www.g2.com/products/advanced-technology-solutions-international/reviews) Advanced Technology Solutions International (ATSI is a provider of innovative technology solutions designed to enhance business operations and drive digital transformation. With a focus on delivering cutting-edge services, ATSI empowers organizations to achieve operational excellence and maintain a competitive edge in the rapidly evolving technological landscape. Key Features and Functionality: - Custom Software Development: Tailored software solutions that align with specific business requirements, ensuring optimal performance and scalability. - IT Consulting Services: Expert guidance to help businesses strategize and implement effective technology solutions that align with their goals. - Cloud Solutions: Comprehensive cloud services, including migration, management, and optimization, to enhance flexibility and efficiency. - Cybersecurity Services: Robust security measures to protect sensitive data and ensure compliance with industry standards. - Data Analytics: Advanced analytics tools to transform raw data into actionable insights, driving informed decision-making. Primary Value and Solutions Provided: ATSI addresses the critical need for businesses to adapt to technological advancements by offering customized solutions that streamline operations, enhance security, and foster innovation. By leveraging ATSI's expertise, organizations can overcome challenges related to outdated systems, data management, and cybersecurity threats, ultimately achieving sustainable growth and success in their respective industries. #### Who Is the Company Behind Advanced Technology Solutions International? - **Seller:** [Advanced Technology Solutions International](https://www.g2.com/sellers/advanced-technology-solutions-international) - **Year Founded:** 2003 - **HQ Location:** New Cairo, EG - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f281301a3dd04fc34c6c2d7a54833ee148f391ee9b54607283a18faf8eb2f40b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatsi-egypt&secure%5Burl_type%5D=linkedin_company_website) 18 employees on LinkedIn® ### [Advania](https://www.g2.com/products/advania/reviews) Advania is the tech company with people at heart, and we put people first in everything we do. Working across Azure, Dynamics 365, Microsoft 365, Security and Data, we empower people to create sustainable value with the clever use of technology. As a Managed Services Provider, we transform the way our clients do business and optimise the way their people work by providing flexible and secure platforms on which to operate. We believe this is necessary for not only sustainable social development, but also the success of our customers. Your successes are our successes. We are an elite Microsoft Solutions Partner for Microsoft Cloud with all six Microsoft solution designations, 10 specialisations, 19 awards, and hold Azure Expert MSP status. We have won Microsoft’s Partner of the Year for Education, and Partner of the Year for Customer Experience, and count eight Microsoft Most Valuable Professionals (MVPs) among our people. Advania has over 1,000 employees, with offices located in London, Manchester, Milton Keynes, Reading, Cardiff and Sheffield, as well as in Cape Town, South Africa, and in the US. Together with our 21 long-established partners around the world this enables us to deliver a truly global service. We are part of leading Northern European IT services provider, the Advania Group, which established its UK presence when it bought Content+Cloud in December 2021. The Group has 5,000+ employees across Sweden, Norway, Iceland, Finland, Denmark and the UK, with revenues in excess of £1B. #### Who Is the Company Behind Advania? - **Seller:** [Advania](https://www.g2.com/sellers/advania) - **Year Founded:** 1939 - **HQ Location:** Stockholm, SE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0cc3100d7a14d68b97388589af37011db648ad24a9263a0ccb5bc1e24ae65738&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fadvania%2F&secure%5Burl_type%5D=linkedin_company_website) 214 employees on LinkedIn® ### [Al Arabiya Systems Engineering (ASE)](https://www.g2.com/products/al-arabiya-systems-engineering-ase/reviews) Al Arabiya Systems Engineering is a specialized Saudi company established to provide comprehensive information technology solutions and services. ASE offers specialized technical consultation, strategic consulting, cybersecurity, infrastructure and IT solutions, contact center solutions, and other organizational services. Key Features and Functionality: - Information Technology Infrastructure: ASE provides independent consulting for IT infrastructure solutions, offering end-to-end management to help customers maximize returns on IT investments. - IT Services: The company offers expert guidance on best IT practices, resolving business-critical issues to enhance performance, productivity, and profitability. - Contact Center Solutions: ASE specializes in establishing and operating contact centers, customer service, and customer care, strengthening call center technology and developing organizational business. - Cybersecurity : Through its Estijabh division, ASE contributes to raising the level of security protection, developing the security level of enterprises, and meeting government entities' security controls and business requirements in information privacy, business continuity, and systems protection. - Advanced Telecom: ASE is competent in telecommunication technologies, including civil works, tower erection, telecom surveys, microwave installation and dismantling, low current systems, and traffic management systems. Primary Value and Solutions: ASE's primary value lies in delivering innovative and reliable IT solutions tailored to the unique needs of enterprises. By offering a comprehensive suite of services—from IT infrastructure and consulting to cybersecurity and contact center solutions—ASE addresses critical business challenges, enhances operational efficiency, and supports continuous growth and development for its clients. #### Who Is the Company Behind Al Arabiya Systems Engineering (ASE)? - **Seller:** [Al Arabiya Systems Engineering (ASE)](https://www.g2.com/sellers/al-arabiya-systems-engineering-ase) - **Year Founded:** 2010 - **HQ Location:** Riyadh, SA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fda50e50726326b81d8ffdb0b37c0dee55d08464b6ce6b9fe6fc833d86e75379&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fal-arabiya-systems-engineering&secure%5Burl_type%5D=linkedin_company_website) 18 employees on LinkedIn® ### [ALCASYS Czech Republic, s.r.o.](https://www.g2.com/products/alcasys-czech-republic-s-r-o/reviews) ALCASYS Czech Republic, s.r.o. specializes in delivering tailored communication solutions that enhance business growth and customer engagement. With over two decades of experience, ALCASYS offers comprehensive services, including consultation, process optimization, software development, and integration, ensuring seamless communication for businesses of all sizes. Key Features and Functionality: - Omni-A Cloud Solution: A cloud-based platform designed to provide a superior customer experience and streamline communication processes. - Contact Center Solutions: Customized systems that improve customer care efficiency, enabling businesses to manage interactions effectively. - Corporate Communication: Integrated solutions that facilitate internal and external communication, enhancing collaboration and information flow. - Transportation Communication Systems: Specialized solutions for the railway sector, offering passengers comfort and operators reliability. Primary Value and Problem Solved: ALCASYS addresses the critical need for effective communication within organizations and with their customers. By providing end-to-end solutions—from analysis and design to development and support—ALCASYS ensures that businesses can achieve their communication goals efficiently. Their expertise leads to improved customer satisfaction, streamlined operations, and a solid foundation for business growth. #### Who Is the Company Behind ALCASYS Czech Republic, s.r.o.? - **Seller:** [ALCASYS Czech Republic, s.r.o.](https://www.g2.com/sellers/alcasys-czech-republic-s-r-o) - **Year Founded:** 2004 - **HQ Location:** Bratislava, SK - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8521df9f4eec56ed2a2c9caa40f735c1341bd4ba054931d8ece2fafa6976fe78&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falcasys-slovakia&secure%5Burl_type%5D=linkedin_company_website) 51 employees on LinkedIn® ### [Algotech Serbia](https://www.g2.com/products/algotech-serbia/reviews) Algotech Serbia is a provider of integrated communication systems, specializing in the design and implementation of advanced technological solutions. Established in 1992, the company has expanded its operations across multiple countries, including Serbia, Hungary, the Czech Republic, Slovakia, Poland, Romania, Bulgaria, and Bosnia and Herzegovina. Algotech's mission is to empower businesses through innovative technologies, enhancing customer experiences and driving digital transformation. Key Features and Functionality: - Connect: Enhances communication by ensuring seamless connectivity and collaboration across all channels. - Data Intelligence: Transforms complex data into clear, actionable insights that drive efficiency, innovation, and smarter decision-making. - Engage: Creates interactive environments to enhance customer experience and satisfaction. - Professional Services: Provides support to ensure successful implementation and maximum impact of solutions. - Collaborate: Empowers teams with solutions that foster communication, collaboration, and productivity. - Consulting: Offers strategic expertise and tailored advice to guide businesses through complex challenges and drive sustainable success. - AI Powered: Delivers intelligent automation and deep data insights, enhancing decision-making and operational excellence. Primary Value and Solutions: Algotech Serbia addresses the critical need for businesses to adapt to the rapidly evolving digital landscape. By offering comprehensive solutions in contact centers, voicebots, chatbots, digital signage, AV solutions, networking, paperless solutions, and telephony, Algotech enables organizations to revolutionize customer experiences, streamline operations, and enhance team productivity. Their expertise in integrating advanced technologies ensures that clients stay ahead of the competition, ready to meet the challenges of tomorrow. #### Who Is the Company Behind Algotech Serbia? - **Seller:** [Algotech Serbia](https://www.g2.com/sellers/algotech-serbia) - **Year Founded:** 1992 - **HQ Location:** Belgrade, RS - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3742c1fe03deed84d18d1e0682f6fc85023944073b1d3d2f91d671d469504eac&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falgotech-srbija&secure%5Burl_type%5D=linkedin_company_website) 64 employees on LinkedIn® ### [Alnafitha International](https://www.g2.com/products/alnafitha-international/reviews) Alnafitha International for Information Technology as an independent provider of IT services #### Who Is the Company Behind Alnafitha International? - **Seller:** [Alnafitha International](https://www.g2.com/sellers/alnafitha-international) - **Year Founded:** 1993 - **HQ Location:** Riyadh, SA - **Twitter:** @alnafitha\_it 251 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=daf7f382f784045f5005d0235cfb6afcee6fc34cbfcf8aeef7994c645e55f6a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falnafitha_it&secure%5Burl_type%5D=linkedin_company_website) 317 employees on LinkedIn® ### [Altron Systems Integration a Division of Altron TMT (Pty) Ltd](https://www.g2.com/products/altron-systems-integration-a-division-of-altron-tmt-pty-ltd/reviews) Altron Systems Integration, a division of Altron TMT Ltd, is a leading end-to-end ICT service provider specializing in consulting, implementation, and outsourcing services. The company focuses on delivering strategically aligned, cost-effective, and performance-optimized business solutions across various industries, including financial services, telecommunications, public sector, retail, mining, manufacturing, energy, and utilities. Key Features and Functionality: - Comprehensive ICT Services: Offers a full spectrum of services, from legacy system integration to digital transformation initiatives. - Industry-Specific Solutions: Tailors services to meet the unique needs of diverse sectors such as finance, telecommunications, and manufacturing. - Strategic Partnerships: Collaborates with global technology leaders like NVIDIA, becoming the first Compute DGX partner and solutions provider in South Africa, enhancing AI capabilities for clients. - Data Center Integration: Partners with Teraco Data Environments to provide clients with access to Africa's most interconnected cloud ecosystem, ensuring secure and efficient data management. Primary Value and Solutions Provided: Altron Systems Integration addresses the complex challenges of digital transformation by offering tailored ICT solutions that enhance operational efficiency, drive innovation, and support sustainable growth. By leveraging world-class technology and industry best practices, the company enables businesses to navigate the evolving digital landscape effectively, ensuring their infrastructure is robust, scalable, and aligned with strategic objectives. #### Who Is the Company Behind Altron Systems Integration a Division of Altron TMT (Pty) Ltd? - **Seller:** [Altron Systems Integration a Division of Altron TMT](https://www.g2.com/sellers/altron-systems-integration-a-division-of-altron-tmt) - **Year Founded:** 2024 - **HQ Location:** Johannesburg, ZA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a6af8eec49373766491358cd558c18d7d3b89d28fa5bcdf40ae4ff25853a0851&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faltrondigitalbusiness%2F&secure%5Burl_type%5D=linkedin_company_website) 2,819 employees on LinkedIn® ### [Asystel Italia S.p.A.](https://www.g2.com/products/asystel-italia-s-p-a/reviews) Asystel Italia S.p.A., established in 2013, is a prominent Italian system integrator specializing in delivering comprehensive IT solutions and services. With a legacy dating back to 1982 through Asystel S.p.A., the company has evolved to become a key player in the digital transformation landscape, serving over 400 organizations across various sectors. Operating from offices in Milan and Rome, Asystel Italia boasts a team of more than 250 professionals dedicated to enhancing business efficiency and innovation. Key Features and Functionality: - Digital Workplace Solutions: Enhancing user experience by modernizing work environments. - Innovative Audiovisual Services: Optimizing communication through advanced audiovisual technologies. - Safe Infrastructure: Providing tailored infrastructure solutions to strengthen business operations. - Modern Applications: Developing agile applications to meet evolving market demands. - Cybersecurity: Implementing robust security measures to protect against digital threats. - Continuous Services: Offering ongoing support to ensure seamless digitalization processes. Primary Value and Solutions Provided: Asystel Italia S.p.A. empowers businesses by facilitating their digital transformation journeys. By integrating cutting-edge technologies and providing end-to-end IT services, the company addresses critical challenges such as outdated infrastructures, security vulnerabilities, and the need for operational agility. Their comprehensive approach ensures clients achieve enhanced productivity, improved security postures, and a competitive edge in the rapidly evolving digital landscape. #### Who Is the Company Behind Asystel Italia S.p.A.? - **Seller:** [Asystel Italia S.p.A.](https://www.g2.com/sellers/asystel-italia-s-p-a) - **Year Founded:** 2023 - **HQ Location:** Milano, IT - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=644b4ac4f84a87782aa453d08ab8f52011042dfcc42360ec365b2ae75ceffd03&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fasystel-bdf&secure%5Burl_type%5D=linkedin_company_website) 668 employees on LinkedIn® ### [atip GmbH](https://www.g2.com/products/atip-gmbh/reviews) atip GmbH is a leading German company specializing in voice applications and engines, offering a comprehensive suite of products and services designed to automate and enhance communication within contact centers. With over two decades of experience, atip operates one of Europe's largest voice platforms, providing hosted services to numerous well-known companies. Their solutions leverage AI-based technologies to optimize customer experiences across various channels, including phone, messaging, and chat. Key Features and Functionality: - atip Bot Framework: A sophisticated solution that accurately recognizes customer intents and needs across all communication channels, with a strong emphasis on voice and chat interactions. - Omnichannel Bots: AI-driven bots that can be seamlessly integrated into any communication channel, enabling businesses to fully utilize their automation potential. - Polly – Survey Tool: A user-friendly tool that allows companies to create targeted surveys, facilitating a deeper understanding of customer opinions and satisfaction levels. - Professional Services and System Integration: Comprehensive support from initial consultation to implementation, ensuring rapid realization and straightforward installation of solutions. - Consulting: Expert advice in automation and infrastructure, providing tailored solutions to meet specific business needs. - Hosting & Cloud Solutions: Reliable and GDPR-compliant cloud services operated from ISO 27001 certified data centers, ensuring data security and availability. Primary Value and Solutions Provided: atip GmbH addresses the growing need for efficient and automated communication solutions within contact centers. By integrating AI-driven technologies, atip enhances customer interactions, streamlines processes, and reduces operational costs. Their products and services enable businesses to deliver consistent and high-quality customer experiences across multiple channels, thereby increasing customer satisfaction and loyalty. Additionally, atip's commitment to data security and compliance ensures that clients can trust their solutions to handle sensitive information responsibly. #### Who Is the Company Behind atip GmbH? - **Seller:** [atip](https://www.g2.com/sellers/atip) - **Year Founded:** 1999 - **HQ Location:** Frankfurt, DE - **LinkedIn® Page:** [de.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=277054762be7cbbba35d1aaf8ca7f389608c1b362e69ff8431bcd0f6ab7343dd&secure%5Burl%5D=https%3A%2F%2Fde.linkedin.com%2Fcompany%2Fatip-gmbh&secure%5Burl_type%5D=linkedin_company_website) 17 employees on LinkedIn® - ‹ Prev‹ Prev - 1 - [2](/categories/genesys-consulting-services?order=popular&page=2#product-list) - [3](/categories/genesys-consulting-services?order=popular&page=3#product-list) - [4](/categories/genesys-consulting-services?order=popular&page=4#product-list) - [5](/categories/genesys-consulting-services?order=popular&page=5#product-list) - … - [12](/categories/genesys-consulting-services?order=popular&page=12#product-list) - [13](/categories/genesys-consulting-services?order=popular&page=13#product-list) - [Next ›Next ›](/categories/genesys-consulting-services?order=popular&page=2#product-list) Spotlight Categories [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) [Payroll Software](https://www.g2.com/categories/payroll) [Online Backup Software](https://www.g2.com/categories/online-backup) [Accounting Software](https://www.g2.com/categories/accounting) [Password Managers Software](https://www.g2.com/categories/password-managers) Similar Categories - [Datadog Consulting Services](/categories/datadog-consulting-services) - [Adobe Consulting Services](/categories/adobe-consulting-services) - [Anthropic Claude Consulting Services](/categories/anthropic-claude-consulting-services) - [Atlassian Consulting Services](/categories/atlassian-consulting-services) - [AWS Consulting Services](/categories/aws-consulting-services) - [Braze Consulting Services](/categories/braze-consulting-services) - [Citrix Consulting Services](/categories/citrix-consulting-services) - [Databricks Consulting Services](/categories/databricks-consulting-services) - [DataRobot Consulting Services](/categories/datarobot-consulting-services) - [Dayforce Consulting Services](/categories/dayforce-consulting-services) - [Deltek Resellers](/categories/deltek-resellers) - [Google Consulting Services](/categories/google-consulting-services) - [HubSpot Consulting Services](/categories/hubspot-consulting-services) - [IBM Consulting Services](/categories/ibm-consulting-services) - [Infor Consulting Services](/categories/infor-consulting-services) ![Jeffrey Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey Lin") JL Researched and written by [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin) Updated October 3, 2024 Genesys consulting service providers specialize in implementing and optimizing the various offerings within the Genesys ecosystem. These service providers typically have significant expertise and experience helping businesses utilize the various products and features offered by Genesys. They can assist with its implementation, integration, customization, and administration or offer support. Businesses seeking to implement a Genesys product can enlist the provider’s assistance with processes like installation, troubleshooting, and employee training. Recruiting the help of a Genesys consultant can help reduce the hassles associated with major software development, overcome staffing challenges, and help teams scale faster to maximize their impact with Genesys. Genesys consulting service partners can include companies of varying sizes, ranging from individual consultants to larger, global consulting firms. Additionally, these partners can have expertise in multiple Genesys products (e.g., Cloud CX, Pointillist, etc.) or verticals (e.g., healthcare, financial services, etc.). To qualify for inclusion in the Genesys Consulting Services category, a services provider must: - Offer Genesys-specific consulting services - Demonstrate experience implementing offerings within the Genesys ecosystem Show More