Swish.ai is the first HyperAutomation Intelligence solution that integrates with your existing ITSM tool to uncover and act on AI-driven Intelligence in real-time, accelerating ticket resolution time and reducing costs. Swish.ai provides unique intelligence capabilities across the ITSM ecosystem using technologies such as NLP and business process mining to transform your data into HyperAutomation Intelligence. The innovative approach Swish.ai has taken to add real-time intelligence to service request workflows ensures that enterprises are immediately able to capitalize on all the historical data hidden inside their ticket requests. The Swish.ai platform provides IT leaders with real-time performance augmented analytics and strategic insights to proactively identify optimization opportunities and take the necessary actions.