--- title: SWIPEBY Reviews meta_title: 'SWIPEBY Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SWIPEBY works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 9 scale: '5' date_modified: '2026-07-17' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # SWIPEBY Reviews **Vendor:** SWIPEBY **Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) **Average Rating:** 4.9/5.0 **Total Reviews:** 9 ## About SWIPEBY SWIPEBY provides powerful AI-driven “teams” that automate workflow to reduce costs and improve efficiencies. The SWIPEBY platform allows restaurants and brick-and-mortar businesses to compete in an evolving marketplace by handling the repetitive tasks that take operators away from what they should be focused on: their customers and staff. ## SWIPEBY Pros & Cons **What users like:** - Users praise SWIPEBY for its **excellent customer support** , with responsive account managers and helpful service when needed. (4 reviews) - Users find SWIPEBY to be **extremely easy to use** , facilitating quick setup and seamless online ordering experiences. (3 reviews) - Users appreciate the **responsive support** from SWIPEBY, enhancing their business success and customer retention efforts. (3 reviews) - Users find the **easy setup process** of SWIPEBY convenient, with helpful support throughout the account creation. (3 reviews) - Users appreciate the **cost savings** from SWIPEBY, reducing the need for hiring a marketing team and labor costs. (2 reviews) - Customer Engagement (2 reviews) - Customer Satisfaction (2 reviews) - Efficiency (2 reviews) - Users value the **exceptional responsiveness and helpful features** of Swipeby, significantly boosting online ordering and customer interaction. (2 reviews) - Users value the **easy online ordering process** with Swipeby, significantly boosting sales and customer engagement. (2 reviews) **What users dislike:** - Users find the **complexity in adding menu items** can be cumbersome, suggesting simplification would improve usability. (2 reviews) - Users find that adding menu items can be **cumbersome** in the merchant portal, affecting usability during setup. (1 reviews) - Users struggle with **configuration challenges** , feeling lost in setting up features and desiring better guidance for new customers. (1 reviews) - Users struggle with a **steep learning curve** , suggesting improved guidance and support for newcomers to enhance usability. (1 reviews) - Users find the process of adding menu items and modifiers in the portal to be **cumbersome at times**. (1 reviews) - Poor Customer Support (1 reviews) - Poor Understanding (1 reviews) ## SWIPEBY Reviews ### 1. Boosts Efficiency with Outstanding Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** February 17, 2026 **What do you like best about SWIPEBY?** I use SWIPEBY for online ordering and appreciate how it speeds up the order process. It's great for saving money on hiring a marketing team, thanks to features like handling Facebook posts. The customer service is pretty good whenever I have an issue. I like the curbside pickup features that include notifications between us and customers, allowing communication about specific cars and customer notes. Setting up with SWIPEBY was pretty easy because their employees stay in touch step by step to help set up the account. It's one of the best online sources with most features that a restaurant needs. **What do you dislike about SWIPEBY?** I find it easy to get lost when trying to put all their features in place. Simplifying the steps for new customers would be helpful. It would be great if they offered a short video for every feature and had customer service like a phone call or Zoom meeting regularly available. **What problems is SWIPEBY solving and how is that benefiting you?** I use SWIPEBY for speeding up online orders and saving on hiring a marketing team for Facebook posts. It enhances curbside pickup with two-way notifications and has great customer service. ### 2. Swipeby has been an invaluable partner to our online ordering that has far exceeded our expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about SWIPEBY?** Swipeby has been extremely hepful in responding to online reviews as well as increased our online ordering sales in less than a year. They are super easy to work with and extremely responsive to inquiries. Their online review system has helped our google interaction and we have really noticed how much our guests like to be heard and responded to. They are constantly adding new features and coninually working to improve their offerings. Super easy to install and get up and running. Highly reccomend Swipeby. **What do you dislike about SWIPEBY?** Nothing. From the top down they are well run and helpful. **What problems is SWIPEBY solving and how is that benefiting you?** They are great at answering our google reviews. Easy online ordering system and integrates with our POS system easily. ### 3. Overall recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about SWIPEBY?** the ease to setup new locations and change our menu on the fly is extremly helpful for us. **What do you dislike about SWIPEBY?** I have not experienced any downside of using the service **What problems is SWIPEBY solving and how is that benefiting you?** they enabled us to offer a app platform for ordering quickly without much help from us. This gave us an online ordering presence and seamlessly integrated our current menu options. - [View SWIPEBY pricing details and edition comparison](https://www.g2.com/products/swipeby/reviews?filters%5Bsentiment_snippet%5D=2013904&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A02%3A03+-0500&secure%5Bsession_id%5D=b1f3db51-38ce-4189-9c5b-4ae2c1756f31&secure%5Btoken%5D=89357a89852aadf22099cad90ad6bf19d54cd0f7c5d7312c1446892fb85b9a37&format=llm_user) ## SWIPEBY Integrations - [Toast](https://www.g2.com/products/toast/reviews) ## SWIPEBY Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection - Natural Language Processing - Simulation and Scenario Generation **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Order Management - Reporting/Analytics **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering - Online Ordering - Order Processing - Location Tracking - Status Tracking - Delivery Tracking - Live Tracking - Activity Tracking - Inventory Tracking **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Generative AI** - AI Text Generation - AI Text Summarization **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling - Mobile Payments - Online Payments - Inventory Management - Dispatch Management - Kitchen/Menu Management - Discount Management **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Platform Data** - Dashboard - Activity Dashboard **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management - Gift Card Management - Receipt Management - Reviews Management - Promotions Management - Route Management **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Additional Functionality** - Reporting/Analytics - Third-Party Integrations - Route Optimization - Barcode/Ticket Scanning - Customizable Templates - Customizable Reports - Generative AI - Real-Time Reporting - Loyalty Program - Customer History - Reporting & Statistics - Point of Sale (POS) - Real-Time Updates - Customizable Branding - AI Copilot - Geolocation - Order Entry - Alerts/Notifications - Real-Time Monitoring - Food Delivery Dispatching - SMS Messaging - Multi-Location - Real-Time Data - Mobile Alerts - Routing - Geographic Maps - Real-Time Notifications - API - Mobile Access - Customer Database - Contact Database - Multi-Language - Menu Builder - Real-Time Analytics - Restaurant POS - Online Reservations - Customer Accounts - Multi-Channel Marketing - Email Marketing - QR Codes - Mobile Booking - Website Personalization - Delivery Estimate - Point of Sale (POS) Integration **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top SWIPEBY Alternatives - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (414 reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,675 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,260 reviews)