--- title: Swifteq Apps Reviews meta\_title: 'Swifteq Apps Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Swifteq Apps works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 1 scale: '5' date\_modified: '2026-05-13' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Swifteq Apps Reviews & Product Details Swifteq is a software and AI development company for customer service teams. We are in this industry, because of our passion for technology and belief that any customer support interaction represents a huge opportunity for a business to shape the customer journey. Insights and automation should be used to remove friction from this journey and provide a better and faster service. * * * Seller [Swifteq](https://www.g2.com/sellers/swifteq) Discussions [Swifteq Apps Community](https://www.g2.com/products/swifteq-apps/discuss) Overview by Sorin Alupoaie Show More ## Top-Rated Alternatives [ ![MightyCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MightyCall") MightyCall 4.4/5(344) ](https://www.g2.com/products/mightycall/reviews) [ ![CDR Call Reporting for Cisco](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CDR Call Reporting for Cisco") CDR Call Reporting for Cisco 4.8/5(85) ](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) [ ![Caller ID Reputation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caller ID Reputation") Caller ID Reputation 4.7/5(42) ](https://www.g2.com/products/caller-id-reputation/reviews) [ View All Alternatives ](https://www.g2.com/products/swifteq-apps/competitors/alternatives) ![Amy N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy N.") AN Amy N. Content Operations Manager Enterprise (\> 1000 emp.) 5/7/2026 "Fills Zendesk Knowledge Gaps and Supports Content Management at Scale" 5/5 What do you like best about Swifteq Apps? It fills many gaps and features for Zendesk Knowledge. It is easy to use and makes content management much easier at scale. Review collected by and hosted on G2.com. What do you dislike about Swifteq Apps? There's very little I dislike about it. The fact that it doesn't import article status as a filter is a downside (published, draft, archived), though I think this is due to a Zendesk API limitation. Review collected by and hosted on G2.com. What problems is Swifteq Apps solving and how is that benefiting you? Content management at scale. Plus, the ability to change terminology in bulk across multiple articles is a huge win for us and provides crucial flexibility that is currently missing in Zendesk itself. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Swifteq Apps for G2 to provide buying insight. 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