Thank you, Verified, for sharing this detailed feedback. We're glad to hear that you find Swif.ai easy to use and that it seamlessly integrates with Drata across MacOS and iOS! We apologize for any inconvenience caused by our support hours not aligning with EU business hours. We'll take this feedback into consideration as we continue to improve our services. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Steve, thank you for sharing how Swif.ai has helped your team keep mobile devices compliant. We’re glad automated policy application at enrollment is saving meaningful time, and that immediate reporting gives you visibility into devices that do not pass checks. It’s also encouraging to hear the platform has been reliable for you. Your suggestion for more control over alert frequency is specific and helpful; we understand how notification cadence can affect an IT team’s workflow. —The Swif.ai Customer Success Team

Thank you, Abhishek, for sharing this detailed feedback. We're thrilled to hear that you find our silent installer functionality smooth and effortless for new-hire laptop setup. We appreciate your feedback about the dashboard for managing Linux endpoints and will take it into consideration for future improvements. Thank you for sharing your positive experience with our silent installer functionality. We understand the importance of a seamless onboarding process for new hires, and we're glad to hear that Swif.ai has helped your IT team in this aspect. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Thank you, Diya, for sharing this detailed feedback. We're glad to hear that you find our single dashboard feature helpful in saving time and effort on security policy management for both Mac and Windows machines. We understand that the initial setup for MDM certificates on the Apple side can be challenging, and we are continuously working to improve the process to make it more user-friendly. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Thank you, Ashbin, for sharing this detailed feedback. We're glad to hear that you appreciate our browser-level detection feature and its impact on data privacy. We're continuously working to improve performance, and we appreciate your feedback on the initial lag you experienced. Thank you for highlighting the value of our browser-level detection in protecting data privacy. We apologize for the initial lag you encountered and are committed to enhancing the user experience. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Thank you, Vladimer, for sharing this detailed feedback. We're glad to hear that Swif.ai's visibility into unauthorized SaaS and AI tools has been helpful in reducing security blind spots for your organization. We apologize for the inconvenience caused by the loud alert noise. We appreciate your feedback and will take it into consideration for future improvements. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Thank you, Jairo, for sharing this detailed feedback. We're glad to hear that you find Swif.ai's real-time device monitoring and cross-platform capabilities beneficial for managing employee devices and maintaining security posture. We understand that the interface may seem complex initially, and we're continuously working to improve user experience and provide better onboarding for new IT admins. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Thank you, Max, for sharing this detailed feedback. Thank you for sharing your feedback on Swif.ai. We're glad to hear that the multi-OS support has been genuinely helpful for your dev team in managing scripts and disk encryption. We apologize for the inconvenience caused by the terminal sections timing out during certain tasks. We're actively working on improving the performance to minimize interruptions to your workflow. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Thank you, Paul, for sharing this detailed feedback. We're glad to hear that you find our Shadow IT detection alerts and lock & wipe controls helpful for your corporate phones. We appreciate your feedback about the dashboard and will take it into consideration for future improvements. Thank you for sharing your positive experience with our Shadow IT detection alerts and lock & wipe controls. We understand your concerns about the dashboard and will work on making it more user-friendly, especially for tracking multiple devices. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Thank you, Ines, for sharing this detailed feedback. We're glad to hear that Swif.ai has made mobile device management simpler for your team and that setting up compliance was quick and straightforward. We appreciate your feedback about certain advanced settings, and we will work on making them more accessible. Thank you for sharing your positive experience with Swif.ai. We're pleased to hear that it has helped you secure your devices quickly and address compliance requirements. We understand your feedback about certain advanced settings, and we will take that into consideration for future improvements. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.