Ramesh Kumar  K.
RK
Ramesh Kumar K.
Building Jumbotail
Mid-Market (51-1000 emp.)
"Useful tool, but watch out for initial alert noise"
5/5
What do you like best about Swif.ai?

It caught so many random browser extensions and unapproved cloud storage apps immediately. The "shadow IT" discovery dashboard is actually useful, not just noise. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

Configuring the initial alerts took some trial and error. We got flooded with too many false positives the first week before fine-tuning the severity settings. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Ramesh, for sharing this detailed feedback. We're glad to hear that Swif.ai has been helpful in identifying unauthorized software and providing useful visibility into your employees' laptops. We apologize for the initial flood of false positives with the alerts. We understand the importance of fine-tuning the severity settings and will work on improving the initial configuration experience. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

SJ
Sara J.
Small-Business (50 or fewer emp.)
"Swif.ai Delivers Clear Compliance Oversight and Effortless Setup"
5/5
What do you like best about Swif.ai?

We were looking for a platform that could help us keep track of every company without making administration harder. Swif.ai gave us a clear overview of device status and compliance from a single dashboard, and the setup process was easier than we expected. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

I'd like to see more ready-made compliance policy templates included. Also, some of the advanced settings require a bit more exploration before you're comfortable using them. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Sara, for sharing this detailed feedback. We're glad to hear that Swif.ai has provided you with a clear overview of device status and compliance from a single dashboard, and that the setup process was easier than expected. Thank you for your feedback. We understand your request for more ready-made compliance policy templates and easier exploration of advanced settings. We'll take this into consideration for future updates. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Olivier M.
OM
Olivier M.
IT Support Specialist
Mid-Market (51-1000 emp.)
"Excellent Support, Helpful AI Insights, and Easy Navigation"
4/5
What do you like best about Swif.ai?

I really appreciate the level of support provided by the staff. I also like the integrated AI that can explain certain results. The design of the page is also easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

Due to the large amount of devices we have, the system sometimes gets bogged down. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Olivier, for sharing this detailed feedback. We are glad to hear that you appreciate our level of support and find our integrated AI helpful. We understand the challenges with a large number of devices and are constantly working to improve system performance. Thank you for sharing your experience with us! Thank you for your positive feedback! We are pleased to hear that you find our support helpful and our AI insights valuable. We apologize for any inconvenience caused by system performance and are working to address this issue. Your input is appreciated! We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Bruce  B.
BB
Bruce B.
CEO at Rokt
Mid-Market (51-1000 emp.)
"Good for security, but the setup requires patience"
5/5
What do you like best about Swif.ai?

The automated tracking for shadow IT is great; it finally gave us clear visibility into which browser extensions and unauthorized apps our developers were actually running. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The initial integration with our existing MDM took longer than expected. It wasn't exactly plug-and-play, and our IT lead had to spend a few afternoons troubleshooting the sync. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Bruce, for sharing this detailed feedback. We're glad to hear that Swif.ai has been able to provide you with clear visibility into shadow IT and help reduce security blind spots. We apologize for any inconvenience during the setup process and appreciate your patience. We're constantly working to improve the integration process to make it more seamless for our customers. Thank you for sharing your experience with Swif.ai. We're pleased to hear that the automated tracking has helped you gain visibility into shadow IT and prepare for your upcoming ISO audit. We understand that the setup process may have been challenging, and we're continuously working to streamline the integration with existing MDM systems. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Christopher  S.
CS
Christopher S.
General Manager - Quince.com
Enterprise (> 1000 emp.)
"Audit prep made much easier"
5/5
What do you like best about Swif.ai?

The SOC2 evidence collection was surprisingly painless. It pulled all the device status reports we needed without me having to manually screenshot everything or bug the team for updates. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The initial dashboard setup felt a bit cluttered. It took a few days to figure out where the specific policy alerts were hiding. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Christopher, for sharing this detailed feedback. We're glad to hear that Swif.ai made your SOC2 evidence collection painless. Our goal is to streamline the audit preparation process for our customers. Thank you for your feedback on the initial dashboard setup. We're continuously working to improve the user experience and will take your input into consideration. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

SL
Sourab L.
Small-Business (50 or fewer emp.)
"One Dashboard That Saves Time and Keeps Device Management Organized"
5/5
What do you like best about Swif.ai?

Before using this, we had to check several places to understand the status of our devices. Now everything is available from one dashboard, which saves a lot of time during the day. I also like how quickly newly enrolled devices appear in the system; this helps keep our IT well organized. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

I would like a few more built-in compliance policy templates for different business scenarios. Also, some reports could be easier to customize. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Sourab, for sharing this detailed feedback. We're glad to hear that Swif.ai has helped you save time and keep your device management organized. We appreciate your feedback about the compliance policy templates and reports, and we'll take it into consideration for future updates. Thank you for sharing your positive experience with Swif.ai. We understand the importance of having a centralized dashboard for device management. We'll definitely take your suggestions for more compliance policy templates and easier report customization into account. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

SJ
Sari J.
Small-Business (50 or fewer emp.)
"swif.ai Streamlines Device Inventory with a Clear, Compliance-Focused Dashboard"
5/5
What do you like best about Swif.ai?

We introduced swif.ai after our device inventory grew beyond what spreadsheets could realistically handle. The dashboard gives us a quick overview of compliance, enrolled devices, and anything that needs attention. I also like that routine tasks don’t require constant manual follow-up. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The reporting section is useful, but adding customizable templates would make it even better. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Sari, for sharing this detailed feedback. We're glad to hear that swif.ai has helped streamline your device inventory and compliance management. We appreciate your feedback about the reporting section and will take it into consideration for future improvements. Thank you for sharing your experience with swif.ai. We're pleased to hear that the dashboard has provided a quick overview of compliance and reduced the need for manual follow-up. We'll definitely consider adding customizable templates to enhance the reporting section. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

ZM
Zack M.
IT Operations Manager
Small-Business (50 or fewer emp.)
"Swif.ai: Fast Setup and Effortless Cross-Platform Compliance"
5/5
What do you like best about Swif.ai?

Swif.ai was surprisingly quick to set up. We had devices enrolled and policies up and running in under an hour, without having to write scripts or walk users through installs. The smart groups just work, and it’s straightforward to apply policies across macOS and Windows from a single place. The pre-built compliance mappings for SOC 2 also saved us a lot of manual work right from the start. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The product moves fast, which is mostly a good thing, but at first the interface can feel a bit crowded, like there’s a lot packed into it. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Zack, for sharing this detailed feedback. We're glad to hear that you found Swif.ai quick to set up and that the smart groups and pre-built compliance mappings were helpful for your organization. We appreciate your feedback about the interface and will take it into consideration for future improvements. Thank you for sharing your experience with Swif.ai. We're pleased to hear that the platform has streamlined device management and compliance for your organization. We understand your feedback about the interface and will continue to work on enhancing the user experience. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

AA
Abdul A.
Small-Business (50 or fewer emp.)
"Quick Deployment, Effortless Day-to-Day Device Management"
5/5
What do you like best about Swif.ai?

Deployment was quicker than we expected, and enrolling the devices into the platform was straightforward. Since then, day-to-day management has required very little maintenance. The software quietly does its job without creating extra work. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

More onboarding material for the advanced materials would be useful. Also, some analytics could provide longer-term trends. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Abdul, for sharing this detailed feedback. We're glad to hear that you found the deployment process quick and the day-to-day management effortless. We appreciate your feedback on the need for more advanced onboarding materials and longer-term analytics, and we'll take that into consideration for future updates. Thank you for sharing your positive experience with the quick deployment and easy device management. We understand your suggestions for more advanced onboarding materials and longer-term analytics, and we'll work on improving those aspects for a better user experience. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

DR
Dheeraj R.
Small-Business (50 or fewer emp.)
"Easy Device Enrollment and Straightforward Ongoing Management"
5/5
What do you like best about Swif.ai?

Getting started was easier with this. Enrolling new devices into the platform didn’t require much effort. Once everything was configured, ongoing management became straightforward. This has been dependable since the implementation. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

Some of the advanced settings could benefit from better onboarding documentation, and having additional report templates available would also be useful. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Dheeraj, for sharing this detailed feedback. We're glad to hear that you found the device enrollment and ongoing management with Swif.ai to be easy and straightforward. We appreciate your feedback about the advanced settings and report templates, and we will take it into consideration for future improvements. Thank you for sharing your positive experience with Swif.ai. We understand the importance of easy device enrollment and straightforward ongoing management, and we're pleased to hear that it has been dependable for you. We will take your suggestions for improvement into account. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.