SM
Saran M.
Small-Business (50 or fewer emp.)
"Simple, Fast Setup with Clear Compliance Visibility in One Dashboard"
5/5
What do you like best about Swif.ai?

I like how simple it is to monitor devices from one dashboard. The setup process was faster than I expected, and the interface is easy to understand. It also provides clear visibility into compliance status without requiring constant manual checks, and managing multiple devices has become much easier now. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

Some of the advanced settings took me a little time to understand during the first week. I’d also like additional report customization options. These feel like small improvements rather than major concerns. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Saran, for sharing this detailed feedback. We're thrilled to hear that you found Swif.ai simple to set up and that it provides clear compliance visibility in one dashboard. We understand that some advanced settings may take time to understand, and we're continuously working to improve the user experience. Your feedback about additional report customization options is valuable, and we'll take it into consideration for future updates. Thank you for sharing your positive experience with Swif.ai! We're glad to hear that the setup process was fast and that the interface is easy to understand. We appreciate your feedback about the advanced settings and report customization options, and we'll use it to enhance the user experience. We're committed to providing a solution that meets your needs. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

JA
Jimmy A.
IT Administrator
Small-Business (50 or fewer emp.)
"Silent Installation and a Unified Dashboard Make Deployment Effortless"
5/5
What do you like best about Swif.ai?

The silent installation feature is a huge win. We were able to deploy it across both Mac and Windows devices without interrupting employees or disrupting their work. The unified dashboard also makes it simple to manage everything from one place, which keeps administration straightforward. I especially appreciate the real-time alerts for Shadow IT detection, since they help us stay on top of issues as they come up. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The initial policy configuration took a bit of trial and error. The documentation is decent overall, but a few more practical, real-world examples would make it easier to get started. Once everything is set up, though, it runs smoothly. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Jimmy, for sharing this detailed feedback. We're glad to hear that the silent installation and unified dashboard have made deployment effortless for you. We understand the importance of minimizing disruption to employees' work, and we're pleased that our solution has helped simplify device management for your growing team. Thank you for sharing your experience with Swif.ai! Thank you for your feedback! We're thrilled that the silent installation and unified dashboard have streamlined deployment for both Mac and Windows devices. We appreciate your input on the initial policy configuration, and we'll take it into consideration for future improvements. We're committed to providing a smooth setup experience and are glad to hear that Swif.ai has helped standardize security policies for your team. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Abhineet  K.
AK
Abhineet K.
Chief of Staff | Captain Fresh
Mid-Market (51-1000 emp.)
"Solid security insights, even with a tricky setup"
5/5
What do you like best about Swif.ai?

The shadow IT monitoring is solid. It immediately picked up on a bunch of unapproved extensions and random SaaS tools our employees were using, which was a huge blind spot for us before. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The initial agent deployment on our older Windows machines was a bit clunky and took some troubleshooting from the team. It wasn’t as "one-click" as we had hoped. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Abhineet, for sharing this detailed feedback. We're glad to hear that our shadow IT monitoring has been valuable for your security efforts. We apologize for the inconvenience with the initial agent deployment and appreciate your feedback. We'll continue to work on improving the deployment process for all types of machines. Thank you for sharing your experience with our shadow IT monitoring. We understand the challenges with the initial agent deployment and apologize for any inconvenience. Your feedback is important to us, and we'll strive to make the deployment process smoother for all users. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

BJ
Branden J.
Managing Director and the Chief Marketing Officer
Enterprise (> 1000 emp.)
"Practical tool for catching Shadow IT risks"
5/5
What do you like best about Swif.ai?

It handles tracking unauthorized applications across our remote staff quite well. It was surprisingly easy to set up and quickly flagged a few unvetted file-sharing programs our teams were using without filling out security requests. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The alert system is a bit sensitive out of the box. We had to spend some time tweaking the notification rules so our inbox didn't get flooded every time someone added a basic browser extension. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Branden, for sharing this detailed feedback. We're glad to hear that Swif.ai has been effective in tracking unauthorized applications and has been easy to set up for your remote staff. We apologize for the inconvenience with the sensitivity of the alert system. We appreciate your feedback and will continue to work on improving the notification rules. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

SJ
Seri J.
Small-Business (50 or fewer emp.)
"Clean, Easy Dashboard for Centralized Laptop Management"
5/5
What do you like best about Swif.ai?

Managing company laptops across different branches was becoming difficult as our team expanded. Swif,ai gave us one place to check device status, policy compliance, and overall health without having to move between multiple tools. The dashboard is clean and doesn’t take much time to understand, and it has simplified our daily routine. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

I wish there were a few more options for customizing the reports. Some sections of the dashboard could also be arranged more freely, so it’s easier to set things up the way I want. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Seri, for sharing this detailed feedback. We're glad to hear that Swif.ai has simplified your daily routine and provided a clean, easy-to-understand dashboard for managing your company laptops. Thank you for your feedback on customizing reports and arranging dashboard sections. We'll take this into consideration for future updates to improve user experience. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

ZS
Zane S.
Security Analyst
Mid-Market (51-1000 emp.)
"Real-Time Compliance Insights with Smooth Identity Integrations"
5/5
What do you like best about Swif.ai?

The real-time compliance insights really stand out. I can quickly see which devices are at risk and act right away. The built-in identity integrations also make onboarding smooth and straightforward. Overall, everything feels connected, efficient, and easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The UI is simple, which I really appreciate, but at times it can feel a bit limited if you’re an advanced user. Adding a few more advanced configuration options would make it more flexible and helpful without taking away from the clean, straightforward design. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Zane, for sharing this detailed feedback. We're glad to hear that you find our real-time compliance insights and identity integrations valuable for managing device security. We appreciate your feedback on the UI and advanced configuration options, and we'll take it into consideration for future improvements. Thank you for sharing your positive experience with our real-time compliance insights and smooth identity integrations. We understand your feedback about the UI simplicity and advanced configuration options, and we'll explore ways to enhance the flexibility while maintaining the clean design. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

RR
Reshmi R.
Small-Business (50 or fewer emp.)
"One Dashboard to Manage Windows, macOS, and Android with Ease"
5/5
What do you like best about Swif.ai?

Our technology ecosystem is fractured by necessity: our administrative staff uses Windows, our architectural design team insists on macOS, and our field supervisors use rugged Android tablets. Swif.ai is incredible because it natively helps manage this entire multi-OS environment from a single pane of glass. I can push a security patch to the MacBooks in the design studio and send a software update to the Android tablets on site at the same time. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The custom reporting feature lacks deep scheduling automation. I need a hardware compliance report that automatically emails to my inbox every Monday morning, before my meeting with the board of directors. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Reshmi, for sharing this detailed feedback. We're glad to hear that Swif.ai is helping you manage your multi-OS environment seamlessly. We strive to provide a unified solution for diverse technology ecosystems. Thank you for your feedback on the custom reporting feature. We're continuously working to improve our platform and will take your suggestion into consideration for future updates. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

LB
Luca B.
Office Operations Manager
Small-Business (50 or fewer emp.)
"Easy Deployment and Valuable Shadow IT Visibility"
5/5
What do you like best about Swif.ai?

What impressed me most was how easy it was to deploy. We were able to roll it out without needing hands-on support from our employees. The Shadow IT feature has also been very useful for spotting unknown apps, and it adds an extra layer of control that we didn’t have before. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The mobile-specific controls could be a bit more detailed. For basic use, they’re fine, but when it comes to advanced configurations, things can feel somewhat limited. That said, it’s not a major issue for our current needs. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Luca, for sharing this detailed feedback. We're glad to hear that you found Swif.ai easy to deploy and that the Shadow IT feature has been valuable for your team. We appreciate your feedback on the mobile-specific controls and will take it into consideration for future updates. Thank you for sharing your experience with Swif.ai. We're pleased to hear that it has helped standardize your device management and improve security for your remote team. We understand your feedback on the mobile-specific controls and will work to enhance them for advanced configurations. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

Vineet  B.
VB
Vineet B.
Vice President-Shiprocket
Mid-Market (51-1000 emp.)
"Solid compliance tool, despite a slight learning curve"
5/5
What do you like best about Swif.ai?

The automated compliance tracking was a huge win. It pulled together all the necessary device status evidence for our upcoming audit in a fraction of the time it used to take my team manually. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The UI took a bit of getting used to. Navigating to specific device reports felt a little unintuitive during the first few days of use. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Vineet, for sharing this detailed feedback. We're glad to hear that our automated compliance tracking has been a huge win for your team and has saved you time during audits. Thank you for your feedback on the UI. We're constantly working to improve the user experience and will take your comments into consideration for future updates. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

CJ
Compta J.
Small-Business (50 or fewer emp.)
"Fantastic Shadow IT Blocking and Strict App Controls with Swift AI"
5/5
What do you like best about Swif.ai?

Protecting our corporate network from malware is critical, especially when workers connect to unsecured public Wi‑Fi networks at supply stores or cafes. Swift AI Shadow IT blocking is fantastic. I can enforce strict application controls on the company devices, and if a worker tries to download an unapproved app, Swift AI actively blocks the installation. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

Protecting our corporate network from malware is critical, especially when field workers connect over unsecured public Wi‑Fi. Swif AI Shadow IT blocking is fantastic, and it lets me enforce a strict application whitelist on our company-owned tablets. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Compta, for sharing this detailed feedback. We're glad to hear that you are finding our Shadow IT blocking and strict app controls helpful in protecting your corporate network from malware. We strive to provide robust security features to ensure the safety of your devices and data. Thank you for sharing your positive experience with Swift AI's Shadow IT blocking and application controls. We appreciate your feedback and are committed to continuously improving our security features to meet your needs. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.