FI
Fahad I.
Workforce Technology Lead
Mid-Market (51-1000 emp.)
"Swif.ai Makes Contractor Device Onboarding Simple with Silent Installs & Central Policies"
5/5
What do you like best about Swif.ai?

We onboard a lot of short-term contractors, so keeping device control consistent has always been difficult. Swif.ai made deployment straightforward with silent installs and centralized policy management. I especially appreciated how quickly we could lock down security settings without having to walk users through setup step by step. The dashboard also provides a clear, high-level overview without feeling cluttered or overloaded. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The mobile app experience could use a bit more refinement. Most of our work still happens in the web console, but stronger mobile administration features would be really helpful when I’m traveling and need to manage things on the go. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Fahad, for sharing this detailed feedback. We're glad to hear that Swif.ai has made device onboarding and management easier for your short-term contractors. We appreciate your feedback on the mobile app experience and will take it into consideration for future improvements. Thank you for sharing your positive experience with Swif.ai's deployment process and centralized policy management. We understand the importance of mobile administration features and will work on enhancing the mobile app for your convenience. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

SJ
Sara J.
Small-Business (50 or fewer emp.)
"Good luck figuring this out on your own"
1/5
What do you like best about Swif.ai?

I can see all my devices in one list. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

This is not beginner friendly at all. Ive been in IT for 5 years and still had to search their help center like 10 times in the first week. The pop up tutorials are confusing and they dont actually explain what you need to do next. My junior admin couldnt figure out how to enroll a test device without me walking him through it. If you dont already know MDM inside out this is going to be rough. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

We appreciate your feedback and apologize for the challenges you've experienced. We are constantly working to improve our user experience and make our platform more intuitive for all users.

RJ
Rick J.
Systems Coordinator
Mid-Market (51-1000 emp.)
"Fast Setup, Unified Console, and Real-Time Compliance Visibility"
5/5
What do you like best about Swif.ai?

The setup process was noticeably faster than with other MDM tools we tested. Since we manage devices for both staff and students, having a single console that supports multiple operating systems has simplified our day-to-day work a lot. The real-time compliance visibility is also genuinely helpful, because it lets us spot risky devices right away and respond quickly. Integration with our identity providers was smooth as well, which made rollout and ongoing management easier. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

I’d like to see more prebuilt templates for education-specific device policies. As it stands, we had to manually tweak several configurations to better fit our environment. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Rick, for sharing this detailed feedback. We're glad to hear that you found the setup process fast and the unified console helpful for managing devices across different operating systems. Our real-time compliance visibility is designed to provide quick insights into device security, and we're pleased to hear that it has been genuinely helpful for you. We appreciate your feedback about the need for more prebuilt templates for education-specific device policies, and we'll take that into consideration for future updates. Thank you for sharing how Swif.ai has automated and strengthened your device management, as well as improved your compliance standards. Thank you for highlighting the fast setup process and the benefits of having a unified console for managing devices across different operating systems. We're pleased to hear that our real-time compliance visibility has been valuable in identifying risky devices promptly. We appreciate your feedback about the need for more prebuilt templates for education-specific device policies, and we'll consider this as we continue to enhance our offerings. It's great to hear how Swif.ai has automated and strengthened your device management, as well as improved your compliance standards. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

LF
Louis F.
Chiropody Lead and Senior Chiropodist
Mid-Market (51-1000 emp.)
"Simplifying HIPAA Compliance for Community Health Practitioners"
5/5
What do you like best about Swif.ai?

In a busy clinic like Flemingdon Health Centre, our focus must remain on patient care, not troubleshooting hardware. Swif.ai's Endpoint Management Software has been a total lifesaver by handling all our security updates and encryption in the background. I love that it’s a "set-and-forget" solution. It mapped our devices to compliance standards almost instantly, which is huge for protecting sensitive patient data. The visibility we have now across all our laptops without needing a dedicated, on-site IT team gives our clinical staff a massive sense of security. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

While the platform is incredibly powerful, the initial dashboard view can feel a bit data-heavy for someone with a strictly medical background. I would love to see a more simplified, clinical-focused summary that highlights Health Status without diving into the technical logs. Additionally, while the Remote Support Software is great, I found that the initial setup for some of our older legacy machines in the clinic required a few more manual steps than the newer devices. A more automated onboarding for older Windows versions would be a welcome improvement. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Louis, for sharing this detailed feedback. We're thrilled to hear that Swif.ai's Endpoint Management Software has been a lifesaver for your clinic, providing a set-and-forget solution for security updates and encryption. We appreciate your feedback about the initial dashboard view and the setup for older machines, and we'll definitely take that into consideration for future improvements. Thank you for sharing your positive experience with Swif.ai's Endpoint Management Software. We understand your feedback about the initial dashboard view and the setup for older machines, and we'll work on providing a more simplified, clinical-focused summary and improving the onboarding process for legacy devices. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

US
Umair S.
Engineering Operations Manager
Mid-Market (51-1000 emp.)
"Modern, Polished Platform with Seamless Cross-Platform Deployment"
5/5
What do you like best about Swif.ai?

Cross-platform support has been excellent in our environment, especially since our developers work on both Mac and Windows devices. Deployment was quick, and most employees barely noticed the transition. I also appreciate the integration with identity providers, which has made access-control management much simpler. Overall, the platform feels modern and polished without being overly complicated. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

Some of the more advanced audit logs take a bit of digging to find. After I got familiar with the layout, it became much easier to navigate, but the learning curve was definitely noticeable at first. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Umair, for sharing this detailed feedback. We're glad to hear that you are enjoying the seamless cross-platform deployment and the integration with identity providers. We understand that finding advanced audit logs may require some digging, and we appreciate your feedback on this. We're continuously working to improve the user experience and make navigation more intuitive. Thank you for sharing how Swif.ai has benefited your engineering team in terms of centralized visibility and device compliance. Thank you for highlighting the excellent cross-platform support and quick deployment of Swif.ai. We're sorry to hear about the initial learning curve with advanced audit logs, and we appreciate your patience as you familiarized yourself with the platform. It's great to hear how Swif.ai has helped your engineering team with centralized visibility and automatic device configuration during employee onboarding. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

SJ
Shawn J.
Infrastructure Engineer
Mid-Market (51-1000 emp.)
"Clear, Actionable Compliance and Shadow IT Detection with Swif.ai"
5/5
What do you like best about Swif.ai?

The compliance side of the platform is surprisingly approachable. We needed support for GDPR and our internal security standards, and Swif.ai laid everything out in a clear, organized way. I also appreciate the Shadow IT detection, since it surfaced several unmanaged applications we didn’t realize employees were using. The alerts feel practical and actionable without becoming noisy or overwhelming. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

A few of the more advanced settings are buried deeper in the menu structure than I expected. It took some exploration before our team felt fully comfortable navigating everything. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Shawn, for sharing this detailed feedback. We're glad to hear that you find the compliance side of Swif.ai approachable and that it has helped you with GDPR and internal security standards. The Shadow IT detection feature is designed to provide practical and actionable alerts without overwhelming you with noise. Thank you for your feedback. We understand that navigating advanced settings may require some exploration, and we are continuously working to improve the user experience and make these settings more easily accessible. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

LK
Lilly K.
Technology Operations Supervisor
Mid-Market (51-1000 emp.)
"Swif.ai Makes Onboarding and Device Deployment Effortless at Scale"
5/5
What do you like best about Swif.ai?

Our workforce changes significantly throughout the year, and Swif.ai has made onboarding and offboarding devices much simpler. With silent deployment, we can prepare devices quickly without needing extensive involvement from our support team. I also appreciate the identity provider integrations, since they help keep user access and device policies aligned. Overall, the platform scales smoothly during busy hiring periods. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

Some dashboards could offer more historical trend data. The current status visibility is excellent, but having additional long-term analytics and trend reporting would add even more value. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Lilly, for sharing this detailed feedback. We're thrilled to hear that Swif.ai has made onboarding and offboarding devices much simpler for your changing workforce. Our silent deployment and identity provider integrations are designed to streamline these processes, and we're glad to hear that they have been beneficial for your organization. Thank you for your feedback regarding the dashboards. We appreciate your input on the need for more historical trend data, and we will certainly take this into consideration as we continue to enhance our platform. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

WS
Wilson S.
Compliance Manager
Small-Business (50 or fewer emp.)
"Swif.ai Makes Compliance Simple with Clean UI and Fast Integrations"
5/5
What do you like best about Swif.ai?

Swif.ai made compliance feel far less overwhelming than I expected. The pre-built integrations with tools like Vanta and Drata saved us a lot of setup time, and I appreciated how quickly we could view device compliance status across the whole team. The interface is clean and straightforward, so it didn’t take much training to get started and feel comfortable using it. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

Some of the reporting views could be more customizable. There were times when I wanted more advanced filtering options, especially when reviewing device-level insights, so I could narrow down the data in a way that better fit what I was looking for. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Wilson, for sharing this detailed feedback. Thank you for sharing your positive experience with Swif.ai! We're glad to hear that our pre-built integrations and clean interface have made compliance feel less overwhelming for you. We appreciate your feedback on the reporting views. We're constantly working to improve our platform, and your input on customizable reporting will be taken into consideration for future updates. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.

SJ
Samuel J.
Compliance Manager
Small-Business (50 or fewer emp.)
"Automated, Real-Time SOC 2 Evidence That Saves Hours"
5/5
What do you like best about Swif.ai?

Preparing the documentation for our SOC 2 review used to mean taking endless screenshots of device configurations. This tool connects directly to our compliance platform and automatically pushes real-time evidence of device security and patch status. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The alert notifications can occasionally be a bit too frequent when people are briefly offline or restarting their machines. Adjusting the threshold rules also takes some manual fine-tuning in the settings to get it right. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Samuel, for sharing how automated, real-time evidence collection has reduced the manual screenshot work around your SOC 2 review and helped centralize proof of device security and patch status. We also appreciate the candid feedback about overly frequent offline and restart alerts, as well as the effort required to fine-tune thresholds. We’ll keep that experience in mind as we continue improving the platform, and our Customer Success team is available if you’d like help reviewing your current settings.

SV
Shakthi V.
Operations Manager
Small-Business (50 or fewer emp.)
"Effortless Device Onboarding That Keeps Security Tight"
5/5
What do you like best about Swif.ai?

The onboarding workflow for new employee devices was incredibly straightforward. We ship the hardware directly to employees, and guiding them through the enrollment process requires very little hand-holding. It helps us maintain a tight security posture without needing a massive, dedicated IT department to oversee every single laptop. Review collected by and hosted on G2.com.

What do you dislike about Swif.ai?

The reporting tools export perfectly fine to CSV files, but the built-in visual charts on the dashboard could use more customization options for quick executive presentations. Review collected by and hosted on G2.com.

Response from Angelo Huang of Swif.ai

Thank you, Shakthi, for sharing this detailed feedback. We're thrilled to hear that you found our device onboarding process straightforward and that it helps maintain a tight security posture for your organization. Thank you for your feedback on the reporting tools. We're constantly working to improve our dashboard features, and we'll take your suggestions into consideration for future updates. We appreciate the specific perspective, and our Customer Success team is available if you'd like to discuss your feedback further.