Swell Fundraising Reviews & Product Details

Swell Fundraising Overview

What is Swell Fundraising?

Swell provides a cloud-based event and online fundraising platform with peer-to-peer features. With Swell, events can instantly be launched virtually with our integrated livestream module. Designed by nonprofit pros, it has an elegant ticketing process for purchased but also comp/free/table guest tickets. Online peer-to-peer campaigns and donation pages are easily launched and paired with our text to donate feature. Using Swell increases event revenue, saves time, provides a virtual backup plan and enables nonprofits to acquire new donors effectively. We are committed to nonprofits and our customer service reflects that commitment.

Swell Fundraising Details
Languages Supported
English
Product Description

Swell Fundraising provides an event fundraising platform that turns guests into active fundraisers enabling organizations to raise more money.

How do you position yourself against your competitors?

Software does not raise money, people raise money. At Swell, we do all we can to support the people behind the events and online campaigns that support great causes. This means that our platform is easy to use, customer support is patient and responsive, features are designed by nonprofit event professionals, the nonprofit brand stands out and clients can customize our tools for a variety of event types, styles and messages.


Seller Details
Seller
Swell Fundraising
Year Founded
2012
HQ Location
Birmingham, AL
Twitter
@swellfunds
1,070 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
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Swell Fundraising Screenshots

Swell Fundraising Reviews

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Director of Development
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The platform on the back end is very easy to use. The way the customizable fields are laid out makes it easy to see what needs to be updated. There isn't a lot in terms of figuring out where information needs to be put, which is nice. You are also able to see updates to your campaign status in real-time, which means you don't need to constantly refresh the page. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice if there were ways to customize the main background or page background on the site. Being able to really brand it to match your organizations branding would be a big bonus. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I highly recommend Swell Fundraising to anyone who may be interested in using the platform. Their customer service is fantastic, the platform is very easy to use, and it's reasonably priced. Even when we had a minor technical issue with the platform, the team at Swell was quick to resolve it. We will likely continue to use them well into the future for other events, especially hybrid events, as we are able to incorporate them into whatever efforts we are doing. I really cannot recommend them enough and encourage anyone looking for an affordable, top-of-the-line virtual event platform to give them a try. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been able to easily transition to virtual events with Swell Fundraising and also involve many people outside our immediate community in our fundraising efforts. Giving through the platform is very easy and straight forward. We've been able to increase the number of people involved in our campaigns very easily with minimal effort thanks to the platform. The platform also allows you to very easily start a peer to peer fundraising campaign, which is so helpful. Review collected by and hosted on G2.com.

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Senior Director, Vaco Financial
Accounting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The best part about using Swell is that it is EASY. It has an easy platform to build and design your site on your own, it is easy to raise money and track progress for individual pages because there is no log in, account setup time, it is easy to get reports on the back end from an administrative perspective, it is easy to interface with your own donor software, it is easy to manage the transfer of money from Swell to your bank accounts and accounting process -- and on top of it all, its addictive and FUN to watch all of it come together in front of your eyes. Review collected by and hosted on G2.com.

What do you dislike?

Like all software, there are some cases that you want it to be more customized for your specific event/function. I think Swell does a great job of helping think through solutions to what you are trying to do in the format of their software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In a market where people are busy and are bombarded with events and requests for money, the peer to peer online recruiting platform has proven to be amazingly successful for us. Very thankful for Swell! Our campaign would not be where it is without the use of this software. Review collected by and hosted on G2.com.

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It’s super easy to navigate the site. Even if you have no technology background, you can easily donate to a cause, purchase an event ticket, and see what people are saying about the cause/event on social media Review collected by and hosted on G2.com.

What do you dislike?

It shows Comp tickets to an event as $0 sell on the event fundraising page. This can cause others who are actually purchasing tickets to question because others are coming for free and they're seeing it right in front of their eyes Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Test it out. You may be surprised at how well you enjoy the software Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The only problem so far is finding a way not to show the names and $0 of people receiving comp tickets to an event. A huge benefit is being able to fundraising, promote an event, and purchase tickets all in one place. Before we had to use several programs to complete those things. Review collected by and hosted on G2.com.

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Development Director
Fund-Raising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Swell is a highly professional company that truly cares about you as an individual client. They want you to succeed! Review collected by and hosted on G2.com.

What do you dislike?

We wish we could use Swell for all of our events; however we have a silent auction that our board loves, so we have to use another software for that event. If it weren't for that, we'd use Swell exclusively for our events. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're having an outdoor, daytime event, Swell's leaderboard feature won't work because you can't view large screens when there's daylight. Still possible to use Swell for such events, but you must rely more on people using their phones to check the fundraising progress. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Board members are not always comfortable with fundraising. But the staff at Swell work with the nonprofit and its board one-on-one to provide encouragement, guidance and tips for success. Review collected by and hosted on G2.com.

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Owner and Creative Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The Swell platform guides me through compiling event assets and leads me step-by-step until I magically have a website and an event process. I love that there's so much event experience behind the scenes as well. Review collected by and hosted on G2.com.

What do you dislike?

Can something be too custom? My biggest issue was how there were multiple ways in the set up to achieve the same result. So in delegating responsibilities and being democratic with my committee, we made the process of fundraising too complicated. Next time: dictatorship all the way. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend Swell Fundraising wholeheartedly. They 100% rock. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have grown our event by a lot! And extended our reach with our audience. We had new people participate. Review collected by and hosted on G2.com.

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Event and Development Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love that the company is local and available to answer any questions. We also love that it is catered to the non profit world. Review collected by and hosted on G2.com.

What do you dislike?

I am not sure there are any dislikes. The only thing I can think of is that it would be nice to be able to customize and add several field options to the pages or registration depending on the type of fundraiser. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great tool for increasing your fundraising. It is a great product that makes fundraising easy and fun. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have increased our fundraising with Swell and reaching a group that enjoy the ease of donating online. Review collected by and hosted on G2.com.

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Development Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Brooke and the rest of the staff are very encouraging and helpful. There has not been an event yet where they didn't reach out to ensure we had all we needed and there have even been times when something came she would show up to help us solve the issue in the middle of the event. Review collected by and hosted on G2.com.

What do you dislike?

My only wish is that there were a way to sell tickets offline during the event and have the information saved where it could be processed later when wifi becomes better. We have overcome this by using a cell hotspot and made it work in the past Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

easier event check-in, easier to obtain patron info and easier to recap the event after it is over Review collected by and hosted on G2.com.

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UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that with Swell all aspects of fundraising is in one place. Information about the event/fundraiser, a place to purchase/donate and then there is automatic responses that go out to donors to keep them engaged. Review collected by and hosted on G2.com.

What do you dislike?

Editing the swell pages can be time consuming and don't allow as much creative freedom within their system. We have to do creative design in a different program and then upload that image to swell. Not terrible just an extra step. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Swell slides is awesome but works best when hard wired to the internet. Most venues we have tried to use it at don't have a strong enough wifi signal to play back the videos we have. Slides work great but videos take a more. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Table events are done well through swell. We have to get creative when doing other events in Swell like our Golf tournament. It works but has to be thought through differently. Review collected by and hosted on G2.com.

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Membership Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Not only do they make fundraising, membership drives and events so easy to use for our members, it is easy for us to use on the back side with all of our accounting and records too! Review collected by and hosted on G2.com.

What do you dislike?

Not really anything in direct relation to Swell. Sometimes our members have firewalls that prevent payment buttons, but that is not really a big issue. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Brooke, Jenny and the Swell team are super efficient, easy to work with and provide great customer care and service. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Swell has made our online payment system super efficient! We went from about $22,000 with our former online merchant to over $100,000 in online transactions! Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Swell fundraising is helpful in many ways including the personal on-hands approach of the Swell team, the ability to access assistance when needed, and the endless ideas and opportunities for creative fund-raising campaigns. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing which immediately jumps out at me as a dislike with Swell fundraising. We are new to Swell fundraising and have launched a couple of campaigns successfully. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Highly recommend Swell. We are a medium sized non-profit without a development team and have found the Swell fundraising platform to meet our needs and maximize opportunities. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Swell fundraising has raised the bar on our fundraising and has also given our event committee and fund development committee a tool to bring the events and campaigns to life. Review collected by and hosted on G2.com.

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Events Manager
Entertainment
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Brooke Battle the CEO and how easy it is to use Swell. Also when you ask for something that they don't have they are willing to work on making it happen Review collected by and hosted on G2.com.

What do you dislike?

It doesn't have exactly everything that we need but they are working on it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Swell is more hands on then other companies. It's easy to get feedback. They are willing to update there system based off of your needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Salesforce integration Review collected by and hosted on G2.com.

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CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ease of using the Swell platform makes things seamless. Review collected by and hosted on G2.com.

What do you dislike?

The only thing I would say is to be sure you are using it a) to its capabilities and b) that it is the right solution for you. I used it with one organization and my experience was great, but it wasn't the right solution for them at the time. However, I continue to recommend it to organizations who need it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I will be recommending this to another organization to help solve the complications that arise from a table seating event. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I work mainly in the back office and when I have questions, Swell Support gets back to me within a day. They are also very friendly and professional. Review collected by and hosted on G2.com.

What do you dislike?

Actually, I don't have anything I dislike enough for which I would need to complain. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great platform and the support team are top notch! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've used Swell for many years and when we found something we didn't understand or couldn't work, they worked with us to understand the problem and either change it or teach us the correct method. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We're a small organization, and we used to track our fundraiser on Excel spreadsheets—Swell eliminated all of that hassle and created beautiful, live spreadsheets for us. Review collected by and hosted on G2.com.

What do you dislike?

I wish that I had more control over the website, but the Swell team went above and beyond to make the changes we requested in a timely manner. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Swell encourages peer fundraising and takes all of the leg work out of that for us. Our constituents loved the top fundraiser and top social media boards! Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Swell has helped us maximize our events by providing tools and structure. Great customer support. Review collected by and hosted on G2.com.

What do you dislike?

Swell can be a bit clunky to begin and there is a bit of a learning curve. Wish it had a tool for run management. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Swell is great for tabled events and golf style tournaments. Haven't had as much success with online peer to peer. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has created more energy at our events with having totals posted. Night of giving has gone up each time we have used it. Review collected by and hosted on G2.com.

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Director, Mission Advancement
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Swell's products are visually appealing and easy to use. We haven't tapped into the myriad of resources offered, and plan to be more strategic this year on our use of social media fundraising. I love supporting a local, home-grown company! Review collected by and hosted on G2.com.

What do you dislike?

It would be helpful to have a credit card swipe option that can be stored at an event. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The event website template is wonderful, and offers us much more that what we had previously used in weblink/Donor Perfect. Review collected by and hosted on G2.com.

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President
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Swell is NOT a cookie-cutter product. When we were short two staff members and trying to raise funds through a golf event, Swell not only served as our peer-to-peer platform, they handled e-communications along with our volunteers. Review collected by and hosted on G2.com.

What do you dislike?

I like everything about the program; however, I wish that it could interface with my Donor management system. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They're the greatest Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Payment processing from our donors is somewhat problematic, but we've resolved most of our issues. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We had such a great experience with Swell! It made the difference between our event being just another program and a true fundraising event. Brooke and the team offered support, insight, and ideas through the process, and we implemented the Swell platform for all our online events and campaigns year-round. Review collected by and hosted on G2.com.

What do you dislike?

I wouldn’t change a thing! We used Swell for both events and online campaigns, with great results (including an increase in campaign performance!!) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make the switch to swell! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were already hosting an event and holding campaigns online regularly when we joined the Swell platform. My only regret is that I wish I’d started using Swell sooner! Review collected by and hosted on G2.com.

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EL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The staff is fantastic! The platform is easy to use on the front end and the back end. Review collected by and hosted on G2.com.

What do you dislike?

I would like more formatting functionality in the content tabs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is so easy to use and the staff is super customer-oriented. Brooke is very plugged into the non-profit community and extremely knowledgeable about donor relations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems solved: Being able to take credit cards for events. Benefits realized: More income. Review collected by and hosted on G2.com.

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Executive Director
Education Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Brooke cares about you and your cause. She makes adjustments when you need them and is quick to respond. She is a big thinker and doesn't wait for you to reach out. Review collected by and hosted on G2.com.

What do you dislike?

Can Swell serve all of its growing clients with the same quality? If everyone uses it, what is the advantage? Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Making it easy for folks to donate. Being associate with Brooke is always a positive. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Swell provides a fun and innovative way to fundraise online, in part by harnessing the spirit of competition in event attendees. The software leverages not only our organization's network but those of all our guests to solicit donations for our cause. Swell also makes so many logistical aspects of conducting our event easier, such as ticket sales, organizing tables, and sales and donations at the event itself. Review collected by and hosted on G2.com.

What do you dislike?

Nothing, really. I am an early adopter, so I experienced some of the changes and improvements as the software evolved (and still does, as they are always making it better). Even so, any inconveniences I may have experienced were minor. And the customer service is so good that they more than made up for any bumps in the road. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I strongly recommend it! Bonus: You won't find better customer service anywhere. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I know we have raised more money for our events as a result of using it. Also, we only have two people on staff, and Swell software makes our record keeping easier. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Our fundraisers enjoy the no-login aspect of the platform. We enjoy the ease of the on-site check-in process, the excellent customer service and the daily account updates of donations made. Review collected by and hosted on G2.com.

What do you dislike?

Our fundraisers miss the ability to personalize their fundraising page with a sentence or two "telling their story." We wish there was an easier way for those who did not pre-register to register on-site instead of filling out the online form day-of. This is only an issue for us because we do walk fundraisers and the platform is mainly geared towards table fundraisers or other similar events. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Swell provides everything any other event fundraising software provides - but also has an amazing client support team, provides you with plenty of event materials to help your event run smoothly, and sets itself apart with apps like Swell Slides and the Swell Fundraising app for check-in and donations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We sped up our check-in/day-of donation process exponentially, while also making it possible for us (event staff) to enjoy event and make sure event was running smoothly instead of trying to make sure check-in wasn't taking too long. Review collected by and hosted on G2.com.

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Do you work for Swell Fundraising?