SweetProcess Reviews & Product Details

Sweet Process is a fantastic tool that allows for easy documentation of procedures, processes, and policies. The copy-paste function for visuals or pictures is fantastic and easy. The option to embed videos into procedures or processes is amazing and helps onboard new hires more quicker. Review collected by and hosted on G2.com.

There is little to dislike about Sweet Process. If I had to pick something I would say that for their knowledge base feature the ability to have a custom url is still marked as "coming soon." Review collected by and hosted on G2.com.

SweetProcess's best features are its centralized SOP creation and organization, task delegation and progress tracking capabilities, and notification reminders. These features help businesses streamline processes, improve workflow, and hold team members accountable. Review collected by and hosted on G2.com.

While SweetProcess has many useful features, there are some potential drawbacks:

Cost: pricing can be a bit steep for small businesses or those on a tight budget.

Learning curve: There is a bit of a learning curve when first getting started, particularly when setting up procedures and delegating tasks.

Limited integrations: The integrations with other platforms are somewhat limited compared to other workflow management tools.

Lack of customization: The platform's templates and formatting options can be somewhat limiting.

Overall, while SweetProcess is a powerful tool for process management, it's still important to consider the needs and budget of your business before investing in the platform. Review collected by and hosted on G2.com.

What's not to like about Sweetprocess? I love the accountability that this holds me to, and equally my coworkers! You don't have to figure out who's court the ball is in, the software does it for you. Where a project is, and who has it, and who needs it. Takes the need to constantly send friendly, "Hi, just a friendly reminder to......" emails! Sweetprocess will send out emails (reminders") to whoever is holding the project up. If you need to remember the steps of a project or operational process, it is right there! Love it Review collected by and hosted on G2.com.

It would be awesome if it was integrated with more CRM's possibly. As a stand-alone software, I can't complain or really commit to dislikes. Review collected by and hosted on G2.com.

The ability to create easy to navigate and visually appealing training documents and procedures and organize them into a customizable knowledge base. Creating documents directly in the interface with useful and easy to use tools to make the training documents as information packed and visually appealing and easy to navigate as possible. Review collected by and hosted on G2.com.

The ability to import powerpoints does not exist, just word documents and the maximum file size to embed uploaded videos is low enough to cause a headache. Review collected by and hosted on G2.com.

SweetProcess has almost no learning curve - you can jump right in and start creating procedures and processes. You can easily drag/drop items to rearrange them and add more steps later after you've put in the basics. Review collected by and hosted on G2.com.

Adding teams to a process can be aconfusing. It's not intuitive. Review collected by and hosted on G2.com.