--- title: Sweep Reviews meta\_title: 'Sweep Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 38 reviews by the users' company size, role or industry to find out how Sweep works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 38 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- ### Sweep Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users rave about the **exceptional customer support** from Sweep, highlighting quick responses and knowledgeable assistance. [(10 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273356&qs=pros-and-cons#reviews) Users find Sweep to be **simple and efficient** , making it easy to manage data and workflows effectively. [(10 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273159&qs=pros-and-cons#reviews) Users highlight the **user-friendliness** of Sweep for Salesforce, enabling easy changes and excellent support from the team. [(9 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273493&qs=pros-and-cons#reviews) Users love the **powerful automations** in Sweep, significantly increasing efficiency and simplifying complex processes. [(8 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1274204&qs=pros-and-cons#reviews) Users value the **automation capabilities** of Sweep, significantly enhancing efficiency and simplifying complex tasks with support. [(7 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273533&qs=pros-and-cons#reviews) Users face **limitations in customization** with Sweep, requiring Salesforce for advanced flows and facing ordering challenges. [(3 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273229&qs=pros-and-cons#reviews) Users find **limited customization** in Sweep, requiring additional Salesforce involvement for essential record management and modifications. [(2 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1972594&qs=pros-and-cons#reviews) Users find the **limited features** of Sweep frustrating, especially regarding record creation and AI interaction capabilities. [(2 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1972595&qs=pros-and-cons#reviews) Users notice some **software bugs** , but appreciate the team's rapid response and willingness to fix issues quickly. [(2 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273200&qs=pros-and-cons#reviews) Users are frustrated by the **lack of admin control** in Sweep, limiting their ability to customize records effectively. [(1 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=2325670&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Sweep ##### 1. Customer Support Users rave about the **exceptional customer support** from Sweep, highlighting quick responses and knowledgeable assistance. [ See 10 mentions ](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273356&qs=pros-and-cons#reviews) See Related User Reviews ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.") AD Alex D. Small-Business (50 or fewer emp.) 4.5/5 "Great Partner Program and Product" What do you like about Sweep? We signed up with Sweep fairly early on and have really enjoyed working with the team. They have been great with our clients and their product feature ![Talia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talia P.") TP Talia P. Mid-Market (51-1000 emp.) 5.0/5 "Sweep is a MUST HAVE for any team using salesforce" What do you like about Sweep? The team, their knowledge, their help and understanding, and the visual parts of their tool that make saleforce so much more doable for non coders. It ##### 2. Ease of Use Users find Sweep to be **simple and efficient** , making it easy to manage data and workflows effectively. [ See 10 mentions ](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273159&qs=pros-and-cons#reviews) See Related User Reviews ![Ally C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ally C.") AC Ally C. Small-Business (50 or fewer emp.) 4.5/5 "AI Integration Streamlines and Troubleshoots Effortlessly" What do you like about Sweep? I love Sweep for its seamless AI integration with Claude, which has transformed the way I troubleshoot issues and access information. The connection t ![Cassandra H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassandra H.") CH Cassandra H. Mid-Market (51-1000 emp.) 5.0/5 "Sweep Team Feels Like a True Extension of Our Own" What do you like about Sweep? The Sweep team takes the time to understand your needs and becomes an extension of your team. If you have a small team or lack a Salesforce developer ##### 3. Salesforce Integration Users highlight the **user-friendliness** of Sweep for Salesforce, enabling easy changes and excellent support from the team. [ See 9 mentions ](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273493&qs=pros-and-cons#reviews) See Related User Reviews ![Ally C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ally C.") AC Ally C. Small-Business (50 or fewer emp.) 4.5/5 "AI Integration Streamlines and Troubleshoots Effortlessly" What do you like about Sweep? I love Sweep for its seamless AI integration with Claude, which has transformed the way I troubleshoot issues and access information. The connection t ![Cassandra H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassandra H.") CH Cassandra H. Mid-Market (51-1000 emp.) 5.0/5 "Sweep Team Feels Like a True Extension of Our Own" What do you like about Sweep? The Sweep team takes the time to understand your needs and becomes an extension of your team. If you have a small team or lack a Salesforce developer ##### 4. Automations Users love the **powerful automations** in Sweep, significantly increasing efficiency and simplifying complex processes. [ See 8 mentions ](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1274204&qs=pros-and-cons#reviews) See Related User Reviews ![Ally C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ally C.") AC Ally C. Small-Business (50 or fewer emp.) 4.5/5 "AI Integration Streamlines and Troubleshoots Effortlessly" What do you like about Sweep? I love Sweep for its seamless AI integration with Claude, which has transformed the way I troubleshoot issues and access information. The connection t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Features & Time Saver!" What do you like about Sweep? We rely on Sweep for lead routing, deduplication, automatic lead conversion, Slack notifications, and visualizing logic. Thanks to Sweep, we've reduce ##### 5. Automation Users value the **automation capabilities** of Sweep, significantly enhancing efficiency and simplifying complex tasks with support. [ See 7 mentions ](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273533&qs=pros-and-cons#reviews) See Related User Reviews ![Ally C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ally C.") AC Ally C. Small-Business (50 or fewer emp.) 4.5/5 "AI Integration Streamlines and Troubleshoots Effortlessly" What do you like about Sweep? I love Sweep for its seamless AI integration with Claude, which has transformed the way I troubleshoot issues and access information. The connection t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Features & Time Saver!" What do you like about Sweep? We rely on Sweep for lead routing, deduplication, automatic lead conversion, Slack notifications, and visualizing logic. Thanks to Sweep, we've reduce ### 5 Cons or Disadvantages of Sweep ##### 1. Limitations Users face **limitations in customization** with Sweep, requiring Salesforce for advanced flows and facing ordering challenges. [ See 3 mentions ](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273229&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Features & Time Saver!" What do you dislike about Sweep? You are unable to create records or change Opportunity Stage names directly within Sweep. ![Alexandre B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandre B.") AB Alexandre B. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Salesforce and Accelerates Process Changes" What do you dislike about Sweep? The current limits of the tool - where Salesforce customization is still needed (advanced flows). ##### 2. Limited Customization Users find **limited customization** in Sweep, requiring additional Salesforce involvement for essential record management and modifications. [ See 2 mentions ](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1972594&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Features & Time Saver!" What do you dislike about Sweep? You are unable to create records or change Opportunity Stage names directly within Sweep. ![Alexandre B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandre B.") AB Alexandre B. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Salesforce and Accelerates Process Changes" What do you dislike about Sweep? The current limits of the tool - where Salesforce customization is still needed (advanced flows). ##### 3. Limited Features Users find the **limited features** of Sweep frustrating, especially regarding record creation and AI interaction capabilities. [ See 2 mentions ](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1972595&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Features & Time Saver!" What do you dislike about Sweep? You are unable to create records or change Opportunity Stage names directly within Sweep. ![Rebecca Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca Y.") RY Rebecca Y. Mid-Market (51-1000 emp.) 5.0/5 "solo admin's best friend" What do you dislike about Sweep? One of the only things I would love to see is the interaction with AI to be a little more robust. Right now, when you click into the AI chat, it hasn' ##### 4. Software Bugs Users notice some **software bugs** , but appreciate the team's rapid response and willingness to fix issues quickly. [ See 2 mentions ](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273200&qs=pros-and-cons#reviews) See Related User Reviews ![Kristin F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin F.") KF Kristin F. Mid-Market (51-1000 emp.) 5.0/5 "Sweep is the BEST product for Salesforce admins - Hands down!" What do you dislike about Sweep? It's a little buggy here and there but the best part is their team responds right away and can release fixes in hours or days, not quarters. This team ![Nadav G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadav G.") NG Nadav G. Mid-Market (51-1000 emp.) 4.0/5 "A great tool for the toolbox of small Salesforce / Ops teams" What do you dislike about Sweep? It's not possible to order Sweep automations and Flow automations, which could lead to some challenges. The error logging also leaves a lot to be desi ##### 5. Admin Control Users are frustrated by the **lack of admin control** in Sweep, limiting their ability to customize records effectively. [ See 1 mentions ](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=2325670&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great Features & Time Saver!" What do you dislike about Sweep? You are unable to create records or change Opportunity Stage names directly within Sweep. ![Rex B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rex B.") RB Rex B. Director, Sales & Marketing Small-Business (50 or fewer emp.) 1/15/2024 "I won't manage Salesforce without it" 5/5 What do you like best about Sweep? It's the simplest way to understand a salesforce instance. It's the fastest, most effective way to implement changes. It's the best collaboration tool for controlling the admin privileges while still knowing what others want to change. Review collected by and hosted on G2.com. What do you dislike about Sweep? Every time I've given them a gap in the product, they've solved for it so quickly that I have nothing to complain about. Great team, incredible product. Review collected by and hosted on G2.com. What problems is Sweep solving and how is that benefiting you? It's nearly impossible to understand how a Salesforce instance is set up without significant time uncovering and documenting all the workflows and triggers. Sweep makes it so easy that we don't have to touch a thing. We see a visual representation and immediately can start identifying room for improvement. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nicole C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole C.") NC Nicole C. Small-Business (50 or fewer emp.) 12/22/2023 "Great experience so far" 5/5 What do you like best about Sweep? Our team inherited an environment highly reliant on an external consulting team and a high volume of obsolete and undocumented flows. We were able to quickly integrate sweep into our system and stand up new funnels in a short time for a fraction of the cost of rebuilding through our traditional route. The team has been very responsive and helpful in solving our data flow issues. Review collected by and hosted on G2.com. What do you dislike about Sweep? There are some unknown errors that have come up when it bumps into existing rules in our environment, but the sweep team has been helpful in troubleshooting and solving for these issues. Review collected by and hosted on G2.com. What problems is Sweep solving and how is that benefiting you? Cleaning up data flows and visibility into existing system Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Elizabeth D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth D.") ED Elizabeth D. Mid-Market (51-1000 emp.) 7/14/2023 "Flexible and Fast" 5/5 What do you like best about Sweep? How efficient it makes me at my job and the ease of use. Review collected by and hosted on G2.com. What do you dislike about Sweep? It was different than using the backend of Salesforce, but I caught on pretty quickly. Review collected by and hosted on G2.com. What problems is Sweep solving and how is that benefiting you? As a RevOps team of one, migrating my company from Hubspot to Salesforce came with an extremely long “to-do” list. Sweep enabled me to accomplish those tasks way faster than I expected. The platform was flexible, allowing me to build all sorts of things including validations, automations and assignment logic. Projects that I would normally tell my team should take me weeks truly only took me a couple of days. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alen A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alen A.") AA Alen A. Founder & CEO Mid-Market (51-1000 emp.) 6/26/2023 "Makes Salesforce simple, quick, and affordable" 5/5 What do you like best about Sweep? Making the changes I need is always straightforward Review collected by and hosted on G2.com. What do you dislike about Sweep? Sometimes hard to understand where Sweep does not support. Their customer success team always replies quickly to help in these cases. Review collected by and hosted on G2.com. What problems is Sweep solving and how is that benefiting you? Customizing Salesforce. In the past, our team has tried a few different approaches (in-house, consulting firms etc.) to manage our Salesforce instance with varying results. The one common theme was that it was costly and slow. Now we use Sweep which makes changing our Salesforce simple and quick. We’ve never had a better handle on our instance, and all for a reasonable price. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Emma H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma H.") EH Emma H. Mid-Market (51-1000 emp.) 6/8/2023 "Build Faster, Test Less" 5/5 What do you like best about Sweep? UI enhancements for my reps make them happy and make me look great :) Review collected by and hosted on G2.com. What do you dislike about Sweep? So far, my experience has been only positive. Review collected by and hosted on G2.com. What problems is Sweep solving and how is that benefiting you? While I am comfortable building in the Salesforce UI, Sweep has enabled me to move and ship features much, much faster. Their dependency-free architecture gives me confidence in the output so I can run fewer tests before deploying to production. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Elizaveta S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizaveta S.") ES Elizaveta S. Small-Business (50 or fewer emp.) 3/22/2023 "Easy to Start, Easy to Tinker" 5/5 What do you like best about Sweep? With Sweep, what you see is always what you get. Building and making updates to my Salesforce is always straightforward and simple with Sweep Review collected by and hosted on G2.com. What do you dislike about Sweep? So far so good, we've been super happy with the service Review collected by and hosted on G2.com. What problems is Sweep solving and how is that benefiting you? Sweep makes customizing Salesforce accessible and always provides scalable solutions. This is my first time customizing a Salesforce org, so it has been a life-saver in helping me do that without spending hours in Trailhead. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chris R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris R.") CR Chris R. Small-Business (50 or fewer emp.) 4/4/2023 "VP of Customer Success" 5/5 What do you like best about Sweep? Sweep’s canvas makes it easy for me to see, understand and customize my Salesforce instance. Last week, it enabled us to pivot our Salesforce processes in a few days! Review collected by and hosted on G2.com. What do you dislike about Sweep? Nothing. I love this platform! I've never seen anything like it and now I can't go back. Review collected by and hosted on G2.com. What problems is Sweep solving and how is that benefiting you? Sweep enables us to run our Salesforce efficiently while keeping costs down. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 10/13/2022 "Sweep helped me stand up Salesforce for the first time… and it only took a few days!" 5/5 What do you like best about Sweep? I can manage our Salesforce instance as a business user without relying on a technical expert. I was impressed with how easy Sweep made everything. Review collected by and hosted on G2.com. What do you dislike about Sweep? Everything I've used so far I like it, there isn't anything I dislike so far. Review collected by and hosted on G2.com. What problems is Sweep solving and how is that benefiting you? We were starting from scratch with Salesforce. We used Sweep to implement our business processes. Once I learned how it worked, it took minutes to set up lead and sales processes, automations, and BI tracking. Review collected by and hosted on G2.com. 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