--- title: Sweep Reviews meta\_title: 'Sweep Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 38 reviews by the users' company size, role or industry to find out how Sweep works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 38 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps ---

### Sweep Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users rave about the **exceptional customer support** from Sweep, highlighting quick responses and knowledgeable assistance. [(10 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273356&qs=pros-and-cons#reviews)

Users find Sweep to be **simple and efficient** , making it easy to manage data and workflows effectively. [(10 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273159&qs=pros-and-cons#reviews)

Users highlight the **user-friendliness** of Sweep for Salesforce, enabling easy changes and excellent support from the team. [(9 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273493&qs=pros-and-cons#reviews)

Users love the **powerful automations** in Sweep, significantly increasing efficiency and simplifying complex processes. [(8 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1274204&qs=pros-and-cons#reviews)

Users value the **automation capabilities** of Sweep, significantly enhancing efficiency and simplifying complex tasks with support. [(7 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273533&qs=pros-and-cons#reviews)

Users face **limitations in customization** with Sweep, requiring Salesforce for advanced flows and facing ordering challenges. [(3 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273229&qs=pros-and-cons#reviews)

Users find **limited customization** in Sweep, requiring additional Salesforce involvement for essential record management and modifications. [(2 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1972594&qs=pros-and-cons#reviews)

Users find the **limited features** of Sweep frustrating, especially regarding record creation and AI interaction capabilities. [(2 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1972595&qs=pros-and-cons#reviews)

Users notice some **software bugs** , but appreciate the team's rapid response and willingness to fix issues quickly. [(2 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273200&qs=pros-and-cons#reviews)

Users are frustrated by the **lack of admin control** in Sweep, limiting their ability to customize records effectively. [(1 mentions)](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=2325670&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Sweep

##### 1. Customer Support

Users rave about the **exceptional customer support** from Sweep, highlighting quick responses and knowledgeable assistance.
[
See 10 mentions
](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273356&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.")
AD

Alex D.

Small-Business (50 or fewer emp.)

4.5/5

"Great Partner Program and Product"

What do you like about Sweep?

We signed up with Sweep fairly early on and have really enjoyed working with the team. They have been great with our clients and their product feature

 ![Talia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talia P.")
TP

Talia P.

Mid-Market (51-1000 emp.)

5.0/5

"Sweep is a MUST HAVE for any team using salesforce"

What do you like about Sweep?

The team, their knowledge, their help and understanding, and the visual parts of their tool that make saleforce so much more doable for non coders. It

##### 2. Ease of Use

Users find Sweep to be **simple and efficient** , making it easy to manage data and workflows effectively.
[
See 10 mentions
](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273159&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ally C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ally C.")
AC

Ally C.

Small-Business (50 or fewer emp.)

4.5/5

"AI Integration Streamlines and Troubleshoots Effortlessly"

What do you like about Sweep?

I love Sweep for its seamless AI integration with Claude, which has transformed the way I troubleshoot issues and access information. The connection t

 ![Cassandra H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassandra H.")
CH

Cassandra H.

Mid-Market (51-1000 emp.)

5.0/5

"Sweep Team Feels Like a True Extension of Our Own"

What do you like about Sweep?

The Sweep team takes the time to understand your needs and becomes an extension of your team. If you have a small team or lack a Salesforce developer

##### 3. Salesforce Integration

Users highlight the **user-friendliness** of Sweep for Salesforce, enabling easy changes and excellent support from the team.
[
See 9 mentions
](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273493&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ally C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ally C.")
AC

Ally C.

Small-Business (50 or fewer emp.)

4.5/5

"AI Integration Streamlines and Troubleshoots Effortlessly"

What do you like about Sweep?

I love Sweep for its seamless AI integration with Claude, which has transformed the way I troubleshoot issues and access information. The connection t

 ![Cassandra H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassandra H.")
CH

Cassandra H.

Mid-Market (51-1000 emp.)

5.0/5

"Sweep Team Feels Like a True Extension of Our Own"

What do you like about Sweep?

The Sweep team takes the time to understand your needs and becomes an extension of your team. If you have a small team or lack a Salesforce developer

##### 4. Automations

Users love the **powerful automations** in Sweep, significantly increasing efficiency and simplifying complex processes.
[
See 8 mentions
](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1274204&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ally C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ally C.")
AC

Ally C.

Small-Business (50 or fewer emp.)

4.5/5

"AI Integration Streamlines and Troubleshoots Effortlessly"

What do you like about Sweep?

I love Sweep for its seamless AI integration with Claude, which has transformed the way I troubleshoot issues and access information. The connection t

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great Features & Time Saver!"

What do you like about Sweep?

We rely on Sweep for lead routing, deduplication, automatic lead conversion, Slack notifications, and visualizing logic. Thanks to Sweep, we've reduce

##### 5. Automation

Users value the **automation capabilities** of Sweep, significantly enhancing efficiency and simplifying complex tasks with support.
[
See 7 mentions
](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273533&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ally C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ally C.")
AC

Ally C.

Small-Business (50 or fewer emp.)

4.5/5

"AI Integration Streamlines and Troubleshoots Effortlessly"

What do you like about Sweep?

I love Sweep for its seamless AI integration with Claude, which has transformed the way I troubleshoot issues and access information. The connection t

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great Features & Time Saver!"

What do you like about Sweep?

We rely on Sweep for lead routing, deduplication, automatic lead conversion, Slack notifications, and visualizing logic. Thanks to Sweep, we've reduce

### 5 Cons or Disadvantages of Sweep

##### 1. Limitations

Users face **limitations in customization** with Sweep, requiring Salesforce for advanced flows and facing ordering challenges.
[
See 3 mentions
](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273229&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great Features & Time Saver!"

What do you dislike about Sweep?

You are unable to create records or change Opportunity Stage names directly within Sweep.

 ![Alexandre B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandre B.")
AB

Alexandre B.

Mid-Market (51-1000 emp.)

5.0/5

"Simplifies Salesforce and Accelerates Process Changes"

What do you dislike about Sweep?

The current limits of the tool - where Salesforce customization is still needed (advanced flows).

##### 2. Limited Customization

Users find **limited customization** in Sweep, requiring additional Salesforce involvement for essential record management and modifications.
[
See 2 mentions
](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1972594&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great Features & Time Saver!"

What do you dislike about Sweep?

You are unable to create records or change Opportunity Stage names directly within Sweep.

 ![Alexandre B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandre B.")
AB

Alexandre B.

Mid-Market (51-1000 emp.)

5.0/5

"Simplifies Salesforce and Accelerates Process Changes"

What do you dislike about Sweep?

The current limits of the tool - where Salesforce customization is still needed (advanced flows).

##### 3. Limited Features

Users find the **limited features** of Sweep frustrating, especially regarding record creation and AI interaction capabilities.
[
See 2 mentions
](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1972595&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great Features & Time Saver!"

What do you dislike about Sweep?

You are unable to create records or change Opportunity Stage names directly within Sweep.

 ![Rebecca Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca Y.")
RY

Rebecca Y.

Mid-Market (51-1000 emp.)

5.0/5

"solo admin's best friend"

What do you dislike about Sweep?

One of the only things I would love to see is the interaction with AI to be a little more robust. Right now, when you click into the AI chat, it hasn'

##### 4. Software Bugs

Users notice some **software bugs** , but appreciate the team's rapid response and willingness to fix issues quickly.
[
See 2 mentions
](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=1273200&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kristin F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin F.")
KF

Kristin F.

Mid-Market (51-1000 emp.)

5.0/5

"Sweep is the BEST product for Salesforce admins - Hands down!"

What do you dislike about Sweep?

It's a little buggy here and there but the best part is their team responds right away and can release fixes in hours or days, not quarters. This team

 ![Nadav G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadav G.")
NG

Nadav G.

Mid-Market (51-1000 emp.)

4.0/5

"A great tool for the toolbox of small Salesforce / Ops teams"

What do you dislike about Sweep?

It's not possible to order Sweep automations and Flow automations, which could lead to some challenges. The error logging also leaves a lot to be desi

##### 5. Admin Control

Users are frustrated by the **lack of admin control** in Sweep, limiting their ability to customize records effectively.
[
See 1 mentions
](https://www.g2.com/products/sweep/reviews?filters%5Bsentiment_snippet%5D=2325670&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great Features & Time Saver!"

What do you dislike about Sweep?

You are unable to create records or change Opportunity Stage names directly within Sweep.

BM

Benito M.

Mid-Market (51-1000 emp.)

9/17/2025

"Made Workflow Rule Retirement a Non-Issue"

5/5

What do you like best about Sweep?

Sweep made our our shift away from Workflow Rules & Process Builder quick and painless. We were able to start editing and adjusting processes right away, and modernize everything without the usual headaches and without having to be rocket scientists in SFDC admin! Review collected by and hosted on G2.com.

What do you dislike about Sweep?

Nothing! Ramp time is short and the Sweep team takes time to make sure we are getting the most out of the tool. Review collected by and hosted on G2.com.

What problems is Sweep solving and how is that benefiting you?

In addition to building automations, it gives us a clear way to visualize our entire Salesforce workflow. That makes it easy to see how resources are connected, spot potential issues before we break something, and make changes confidently. We can now adjust Salesforce on the fly (something we never could before) and we’ve eliminated the need to bring in costly outside consultants. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Talia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talia P.")
TP

Talia P.

Sales Operations and Enablement Manager

Mid-Market (51-1000 emp.)

8/19/2025

"Sweep is a MUST HAVE for any team using salesforce"

5/5

What do you like best about Sweep?

The team, their knowledge, their help and understanding, and the visual parts of their tool that make saleforce so much more doable for non coders. It is so intuitive to use and barely requires any initial training before implementation. Their Customer Support is unparalleled (thank you Benjamin!!) and I use sweep every day to immediately see results in SF Review collected by and hosted on G2.com.

What do you dislike about Sweep?

There are no downsides!!! You NEED Sweep Review collected by and hosted on G2.com.

What problems is Sweep solving and how is that benefiting you?

Any difficulties of using and understanding Salesforce Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.")
AD

Alex D.

Principal Consultant

Consulting

Small-Business (50 or fewer emp.)

9/12/2025

"Great Partner Program and Product"

4.5/5

What do you like best about Sweep?

We signed up with Sweep fairly early on and have really enjoyed working with the team. They have been great with our clients and their product features come in handy. Highly recommend to anyone looking to manage their Salesforce instance. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

There should be a function that allows existing orgs to easily transform existing automation into Sweeps engine. Review collected by and hosted on G2.com.

What problems is Sweep solving and how is that benefiting you?

Helping with system documentation and audits. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Kristin F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin F.")
KF

Kristin F.

Sales Operations Analyst

Mid-Market (51-1000 emp.)

12/10/2024

"Sweep is the BEST product for Salesforce admins - Hands down!"

5/5

What do you like best about Sweep?

Sweep makes Salesforce administration a dream -- and lets us FINALLY focus on what really matters for GTM revenue org vs. the "how" to implement Salesforce automations.

I am so impressed and happy there are people out there who made the UI of Salesforce finally something I am EXCITED to use and can't wait to tell other RevOps leaders to consider. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

It's a little buggy here and there but the best part is their team responds right away and can release fixes in hours or days, not quarters. This team is hungry and it's admirable as a customer! Review collected by and hosted on G2.com.

What problems is Sweep solving and how is that benefiting you?

We had to manually re-assign territories to Sales and SDR reps which changes frequently. All related records had to be manually updated too and in MINUTES, we built the logic into Sweep to do automatically.

This was the reason we bought Sweep, but now we are benefitting from all the other amazing features it has like the Visual Canvas, Verify URL automation, Slack Alerts, Documentation and Routing. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic Review from User Profile

 ![Adam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam M.")
AM

Adam M.

Sales Operations Specialist

Mid-Market (51-1000 emp.)

12/6/2024

"We love Sweep."

5/5

What do you like best about Sweep?

We use Sweep for our lead routing, deduping, auto-lead converting, slack alerts, and more. At my previous company, I used to have to build these functions out in flows and automations, which would day many hours, or even days, and was cumbersome to update every time the business logic would change. We have been using their product for some time now and they are constantly releasing new features and their support team is attentive to our needs. While I don't think Sweep can replace a Salesforce Admin or project manager, it allows us to free up our time to focus on Data Hygiene, Analysis and improving the UI for our teams. The other main benefit of Sweep is that it makes visualizing logic easy in a condensed and understandable way, even for non-Salesforce admins. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

So far so good and I don't have any dislikes. Review collected by and hosted on G2.com.

What problems is Sweep solving and how is that benefiting you?

1. Sweep is a game-changer for our Sales Ops team. It significantly reduces the time spent on tedious automation tasks like lead routing and territory management.

2. The intuitive interface also makes it easy to visualize and manage complex workflows. - Management and non-Salesforce Admins can understand it and use it. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Alexandria S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandria S.")
AS

Alexandria S.

Senior Manager, Sales Operations

Mid-Market (51-1000 emp.)

12/6/2024

"How Benjamin and Sweep helped Codametrix structure their Salesforce org"

5/5

What do you like best about Sweep?

Over the last couple months I've had the pleasure of working with Benjamin from Sweep, and I cannot speak highly enough of the support he provided. Benjamin played a crucial role in helping us structure the overall architecture of our Salesforce environment. His deep understanding of both the technical and strategic aspects of Salesforce allowed us to streamline our processes and ensure we were set up for long-term success.

What really stood out, though, was how Benjamin went above and beyond to teach me how to build complex automations within Sweep. His step-by-step guidance made what initially seemed like a daunting task feel manageable. He was patient, clear in his explanations, and always made sure I understood the logic behind each automation before moving on to the next step. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

We have nothing to complain about over here! Review collected by and hosted on G2.com.

What problems is Sweep solving and how is that benefiting you?

Sweep is solving the problem of an inefficient and unsustainable Salesforce setup by helping us restructure our environment for scalability. Initially, our Salesforce system wasn’t designed to handle growth or adapt to evolving business needs, which led to bottlenecks and manual processes. With Sweep’s expertise, we’ve been able to optimize our architecture, automate complex workflows, and streamline operations, all of which have saved us time and resources while positioning us for future growth. This scalability is allowing us to scale our processes seamlessly as our business expands. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Alex K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex K.")
AK

Alex K.

Director of Revenue Operations

Small-Business (50 or fewer emp.)

12/5/2024

"Life savers"

5/5

What do you like best about Sweep?

Sweep delivered value just a few days from my initial integration. This was critical as we launched our GTM motion with yours truly, the accidental admin, requiring custom business logic and a reliable feed of updates about movements in our pipeline.

As we've iterated multiple times, Sweep has enabled me to save heaps of energy and time to stay focused on other RevOps . For example, I was able to run lead routing, deploy a custom object, two brand new sales processes, and complex Slack notification workflows in a total of probably 10 hours of work.

To boot, the team is just a wonderful set of people. They set the benchmark for customer success and willingness to solve problems as well as ideate on those random product improvement thoughts. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

Can't say I dislike anything although I'd love to have a bit more field management capabilities so that I can avoid doing any admin in Salesforce. Review collected by and hosted on G2.com.

What problems is Sweep solving and how is that benefiting you?

Sweep helps me cover so many core bases for my team across critical points in our GTM motion. Shortlist of my favorites that go beyond what you'll commonly see.

- Lead routing

- Timestamping

- Real-time notifications

- so much more... Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Tal O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tal O.")
TO

Tal O.

Customer Service

Small-Business (50 or fewer emp.)

2/9/2025

"A MUST FOR EVERYONE"

5/5

What do you like best about Sweep?

practicly everyone can use it without being an expert on Salesforce.

realy user friendly, its easy to make changes and then deploy, without having to afraid you cant role back :)

our support is awsome and realy quick.

realy something that you HAVE TO HAVE. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

i dont think i've encountered anything to dislike about Sweep.. Review collected by and hosted on G2.com.

What problems is Sweep solving and how is that benefiting you?

Sweep actually changed our life! as a small hi tech company we had to build all of our CRM and project management from scratch, and Sweep really showed us how easy it can be, and how we can grow with them and be our best version. im sure we have a lot more growing to do with that great product. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Rebecca Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca Y.")
RY

Rebecca Y.

Senior Salesforce Administrator

Mid-Market (51-1000 emp.)

12/9/2024

"solo admin's best friend"

5/5

What do you like best about Sweep?

Seriously -- when I saw the documentation/AI portion of this demo, I knew I had to have it. As a solo admin and someone who needs to troubleshoot pretty frequently, being able to ask this tool what is going on under the hood and getting a detailed description of how my automations are working is a game changer.

This is also an incredible way to consolidate your tech stack -- we use it for our roll-ups, de-duping and our change management documentations. I supplement flow with this and use the automations piece in conjunction with assignments for some more complicated group assignments as well.

Customer support team is out of this world friendly and extremely knowledgable of this tool as well, so my questions are always answered quickly Review collected by and hosted on G2.com.

What do you dislike about Sweep?

One of the only things I would love to see is the interaction with AI to be a little more robust. Right now, when you click into the AI chat, it hasn't quite been able to figure out how to answer my questions while analyzing a larger portion of the org.

What I mean is, if I am clicked into the Account object, I am restricted to just whats on the account object. I have to back out and pick a new object to ask questions about. I'd like to be able to zoom into one part of the org, and when it returns an answer that says, "Actually try checking here on X object", I'd like to be able to ask it to look and bring that info in to me rather than having to click around to ask the question again. Review collected by and hosted on G2.com.

What problems is Sweep solving and how is that benefiting you?

The solo admin situation -- its saving me a ton of time trying to troubleshoot the org and put into place new things. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/6/2024

"great product!"

5/5

What do you like best about Sweep?

We are just getting really getting into using everything with sweep but so far it has been able to replace several products that we had. It is fairly user intuitive and as someone that does not have a development background this has been huge. They are very responsive to questions and requests. They added a feature to their product specifically for our company that will save us hours upon hours upon hours implementing a new project. Review collected by and hosted on G2.com.

What do you dislike about Sweep?

I may have missed this, and with the constant improvements they are making this might be hard but having a good knowledge base that defines the different parts of each thing the tool can do would be really cool. So far, they have been super responsive when we have questions but it'd be cool to not always have to be a bother! Review collected by and hosted on G2.com.

What problems is Sweep solving and how is that benefiting you?

The biggest priority for us in using sweep has been dealing with duplicate records. So far it's been great. I have used it some for documentation and hope to start using it to replace out roll-up fields. I'm sure in the future we will be using the documentation for sharing info with teams that do not us salesforce but use salesforce data. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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