It really helped our team not only decide on working agreements for faster turnaround times but held us to these decisions. It is easy to use the graphs to see trend lines and outliers and be able to talk about the outliers.
I also really like the Slack integration. I have my github notifications come to me in Slack through Swarmia which provided a quicker response than email notifications. Review collected by and hosted on G2.com.
I dislike that it counts weekends. Often times our team will open a pull request on a Friday afternoon and come Monday it counts as open for 3 days.
I also dislike the messaging in the reminder message I receive from Swarmia through Slack. Often times I start early in the morning while some of my team mates start later and work later through the afternoon. If one of them opens a pull request in the late afternoon that gets assigned to me, I'll get a Swarmia alert in Slack in the AM that looks like:
"Time for a review? [TEAM MEMBER] has been waiting for your review on [PULL REQUEST] for almost 1 day."
In the latest one, I was assigned to review a pull request at 6PM. I then got the above Swarmia message at 4AM. That is an elapsed time of 10 hours but the Swarmia message says "almost 1 day"
I also dislike that the most granular you can set things is in days. It would be nice to be able to enter fractions of days or hours. Review collected by and hosted on G2.com.
