Irene G.
IG
Irene G.
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"User-Friendly Platform That Delivers Genuine Help"
4.5/5
What do you like best about Swapcard?

The platform is straightforward and user-friendly, making it genuinely helpful. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

Fortunately, I didn't encounter any problems with it, so I'm satisfied. Review collected by and hosted on G2.com.

Yevheniia O.
YO
Yevheniia O.
Head of Growth
Mid-Market (51-1000 emp.)
"Very powerful tool!"
4.5/5
What do you like best about Swapcard?

Useful and powerful tool, that easy to use. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

Sometimes suggest new version update, but I can't upgrade. Review collected by and hosted on G2.com.

Response from Merima Lozic of Swapcard

Thank you for your review! We’re delighted to hear that you find Swapcard easy to use and that it helps you connect globally.

We also appreciate your feedback regarding updates. Please know that our team is working continuously to make the update process as seamless as possible for all users.

DH
Dom H.
Director
Small-Business (50 or fewer emp.)
"Comprehensive All in One Event Management and Community Platform"
5/5
What do you like best about Swapcard?

Swapcard offers the most comprehensive, and high quality, platform for all your virtual, hybrid and in person events.

With an easy to use desktop app for virtual attendees and a mobile app for in person attendees Swapcard delivers event content, AI powered networking and matchmaking, meetings management, audience response, registration as well as an unrivalled sponsor and exhibitor experience.

The AI powered networking and matchmaking is a particular highlight with the platform promoting relevant attendees based on their profile and engagement with the platfrom.

The platform also offers 'roundtables' to enable breakout groups or for speakers to answer attendees questions live. The exhibitor centre and virtual booths are excellent providing sponsors and exhibitors with great visibility, marketing and lead generation opportunities.

Swapcard provides it's own attendee registration platform or you can integrate with a large number of other providers. It's possible to extend the platform to 3rd party sites using the 'webview' option and there's granualar control over what attendees can do, and see, on the platform using grouping. The platfform has built in email and notification management to support great communication with attendees.

The platform is great for all types of events from 10 people to many 1000s. We've not experienced any issues with Swapcard and it's always delivered a great result for our events. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

For in person or hybrid events it would be good to have the results of audience questions or comments to be formatted and presented in a main screen view so the feedback can be reviewed by speakers on the main screen. I'm sure this will be addressed in the future, the Swapcard dev and support team are excellent. Review collected by and hosted on G2.com.

Response from Morgan Caldwell of Swapcard

Hi Dom- we appreciate your feedback! I'm glad you found so many features relevant and useful. You'll be happy to know-that updating the polling feature is already on our roadmap!- Morgan

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Easy to use app for Virtual and in-person events"
4/5
What do you like best about Swapcard?

Nice, clean look. Easy to setup and easy for attendee to use it. Nice UI experience Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

Registration inetgration. Limited features. Review collected by and hosted on G2.com.

Response from Carlos Araujo of Swapcard

We're glad to hear that you find Swapcard easy to use and appreciate its clean look and user-friendly interface. It's great to hear that Swapcard is helping you choose the right product for your client's needs. We are committed to providing a competitive platform for event registration, with more updates and features about to be released soon.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"SwapCard Review"
3.5/5
What do you like best about Swapcard?

The event app can be customized and has a great look for user experience

The support from our main point of contact -- her response time was quick and she was helped troubleshoot and use other features to enhance the attendee experience Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

Technical difficulties -- during the event the agenda was incorrect for attendees even though we had made updates in the studio. Our team spent quite a bit of time talking with chat support and the only solution they could provide was for attendees to delete and reinstall the app which was frustrating for our clients.

Unable to have custom features like "add on" where attendees can purchase ticket to additional events that happen in the evenings after the main sessions

Manually entry from WooCommerce to SwapCard leaving too much room for error. Review collected by and hosted on G2.com.

OH
Olly H.
Event Director
Events Services
Mid-Market (51-1000 emp.)
"Intuitive, sleek and functional platform"
4.5/5
What do you like best about Swapcard?

The platform is easy to brand with a great integrated meeting functionality and networking tools. The team are always readily available to answer questions and it's easy for delegates to use. It's easy to setup and we use it regularly with a number of our clients. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

The platforms branding options and layouts are very simple which don't offer the opportunity to setup a site that feels unique to each client. It could also use a functionality to create content libraries as a stand alone space, separate from uploading documents to agenda items, or exhibitors. Review collected by and hosted on G2.com.

Response from Carlos Araujo of Swapcard

We're glad to hear that you find Swapcard intuitive, sleek, and functional. Our team is committed to providing readily available support and we're pleased to hear that you find the platform easy to brand and use for your clients. We appreciate your feedback on the branding options and layouts, and we'll take it into consideration for future improvements. Thank you for sharing your experience with us!

Tanmay S.
TS
Tanmay S.
Senior Associate Growth Marketing
Mid-Market (51-1000 emp.)
"Pleasant and informative"
4.5/5
What do you like best about Swapcard?

I like Swapcards because they effectively use tools to facilitate B2B matchmaking, which connects individuals and is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

Each client's experience can be personalized and unique. A content library could be really helpful. Review collected by and hosted on G2.com.

Mike D.
MD
Mike D.
Organizer: JoomlaDay Minnesota, Joomla Treasurer, Joomla World Conference Team
Small-Business (50 or fewer emp.)
"Good for sponsors and exhibitor's at events."
4/5
What do you like best about Swapcard?

Being able to collect leads, make a profile and book meetings is the most important thing at physical events. Events that use swapcard make that process easier and allow you to be more focused on the event. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

The largest issue is that is does not sync with external calendars, sure you can export your meetings but many people book using external calendar tools and you have to play the dance of making sure your availability is updated on both your main calendar and swapcard. Review collected by and hosted on G2.com.

Response from Merima Lozic of Swapcard

Thank you for the feedback, Mike! It's great to hear how Swapcard has made attending physical events easier and more focused for you. We're continuously improving the platform further, so stay tuned for more enhancements and features to make your event participation even more seamless and productive!

Allison B.
AB
Allison B.
Vice President of Events
Small-Business (50 or fewer emp.)
"Swapcard makes event websites and apps simple"
4.5/5
What do you like best about Swapcard?

It's simple to make really nice-looking and functional event websites and an app. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

The email and communications platform could be improved. Review collected by and hosted on G2.com.

Response from Carlos Araujo of Swapcard

We're glad to hear that you find Swapcard simple to use and that it helps you create attractive and user-friendly event websites and apps. Thank you for your feedback about the email communications. We continuously work to improve our platform and will take this feedback to our product team.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Amazing features, clean look, easy to use"
5/5
What do you like best about Swapcard?

Swapcard is incredibly intuitive. From an organizer side, it's easy to manage and update information. From a user side, the interface is up to date, easy to navigate, and looks sharp. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

Nothing really stands out at the moment regarding dislikes. Perhaps more unique branding opportunities needed. Review collected by and hosted on G2.com.

Response from Carlos Araujo of Swapcard

We're thrilled to hear that you find Swapcard intuitive and easy to use. We're constantly working on improving the platform, including exploring more unique branding opportunities. Thank you for your feedback!