Lawrence K.
LK
Lawrence K.
Vice President, Marketing and Communications
Mid-Market (51-1000 emp.)
"Effortlessly Elevates Online Presence for Trade Shows"
5/5
What do you like best about Swapcard?

I like that Swapcard is very easy to use and navigate, making things very simple without having to spend too much time putting all the content in there. The platform is fantastic, allowing me to enter the information that needs to be entered in a timely manner without too much effort. The initial setup is very simple, just requiring a login and password issued by the vendor to enter all the information. The setup is minimal and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

I have to find something that I dislike. It is very easy to use and enter information into. Review collected by and hosted on G2.com.

Yush S.
YS
Yush S.
"User-Friendly App with Stellar Support"
4.5/5
What do you like best about Swapcard?

I love how user-friendly Swapcard is; navigating the app is a breeze, and I didn’t encounter many issues or kinks. Even though we had to update the app during the event, that was expected. It really helps me get to the information I need without any friction. As a user, I appreciate that it didn’t create any challenges for me, and the tech support was really great with actual humans responding to my queries. Additionally, the whole experience was interactive and packed with useful information and data, which I loved. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

Can’t think of anything right now Review collected by and hosted on G2.com.

Mudasir h.
MH
Mudasir h.
Digital Operations Executive
Mid-Market (51-1000 emp.)
"Simplifies Event Planning and Execution"
5/5
What do you like best about Swapcard?

What I like best about Swapcard is how intuitive and user-friendly it is. From managing registrations to engaging attendees, the platform makes event organization smooth and efficient. The interface is easy to navigate, and all the key features are readily accessible, which saves a lot of time and effort. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

Swapcard is a great platform. I’d love to see even more customization options in the future, but overall it’s very easy to use and reliable Review collected by and hosted on G2.com.

Response from Merima Lozic of Swapcard

Thank you for sharing your feedback! It’s great to know that Swapcard is making your event management process smoother and more efficient.

Hearing about your experiences in the Middle East is especially rewarding, as we’re committed to ensuring that every attendee feels seen and included, no matter where they are.

Abigail C.
AC
Abigail C.
Product Management Consultant
Mid-Market (51-1000 emp.)
"UX-Friendly Swapcard Elevates Expo Experience"
5/5
What do you like best about Swapcard?

I like the fact that everything is visible, from the header to the logo and all the words and information included; it's really UX friendly. It's very important for people to immediately see the photos and important information that I'm going to showcase. The initial setup was very easy, and I never had an issue because, again, it's very UX friendly. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

None really - it was easy to navigate Review collected by and hosted on G2.com.

Verified User in Events Services
GE
Verified User in Events Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Well-Integrated, Real-Time Updates with Reliable Performance"
4/5
What do you like best about Swapcard?

Swapcard was much better integrated than what PCMA previously used. I liked that it updated in real timr so when sessions were over you did not have to continually scroll through to find more sessions, but that you could toggle the past sessions back for reference after it was over for reference. I did not have any problems with the app crashing or needing to be refreshed. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

Some sessions were missing key details, like vital directions. I assumed the conference center would provide that information, but for example, when I was trying to find a session in Terrace 4, I ended up having to ask three people (who weren’t easy to find, and two of them had no idea) where it was because the app didn’t have an embedded map. If it isn’t possible to include a map, the app could at least add clearer location notes, such as stating that Terrace 4 is on the top floor of the convention center. Review collected by and hosted on G2.com.

Huw H.
HH
Huw H.
Conference and Association Partnership Director
Small-Business (50 or fewer emp.)
"Easiest Conference App, But Attendee List Export Needs Improvement"
5/5
What do you like best about Swapcard?

OF all the conference apps I have been a user of this one (swap card) has been the easiest to use for me and the most adopted by the other participants at the event Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

its possible but hard to extract the list of fellow attendees - something that we all do to get the maximum benefit from the event - make it a simple download for registered attendees Review collected by and hosted on G2.com.

Thomas M.
TM
Thomas M.
International Senior Sales Manager
"Straightforward Event Management with Attendee Insights"
4.5/5
What do you like best about Swapcard?

I have been using Swapcard for about four years and extensively at various expos, including the PCMA EMEA and PCMA convening leaders, which are part of the broader event and business ecosystem. I love the single sign-on feature, which makes it convenient and hassle-free to log in without worrying about passwords. The platform is user-friendly, and setting it up was straightforward. I just needed to add a profile photo, my social media URLs, and a bit about my bio, which was easy to manage. I also appreciate how modular Swapcard is, allowing integration with other APIs like SlapSite, and external services such as Spotify and Google Maps, which enhances the overall experience. Furthermore, Swapcard is very user-friendly and familiar, which is likely because many providers use it, making it straightforward and snappy to use. The ease of use for signing up and its general layout really stand out as positive aspects, contributing to its simplicity and accessibility. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

I find it challenging to achieve proper networking with Swapcard, as it primarily assists in identifying who is on the attendee list and the sessions they are attending. However, its usefulness diminishes when it comes to actual communication and discussion with attendees inside or outside the app. The platform does not adequately support these networking interactions, and exporting attendee lists is cumbersome. Currently, one can only export attendee information after a friend request is accepted, which is not ideal for everyone as the app might not be used for this purpose by all users. It would be beneficial if Swapcard allowed filtering attendees by industry, or whether they are a buyer or exhibitor, and enabled exporting based on these criteria for seamless integration with CRM systems. Review collected by and hosted on G2.com.

IF
Ira F.
"Intuitive Event Management, Excellent Support"
5/5
What do you like best about Swapcard?

I like Swapcard for its intuitive UI, which is easy for both organizers and users to navigate. Organizers can customize it with ease, enhancing the overall experience. Additionally, I appreciate the great customer support that comes with it. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

No dislikes but there's always additional 3rd party data sources it could be expanded to further integrate with - ex. Salesforce & Hubspot. Review collected by and hosted on G2.com.

Megan L.
ML
Megan L.
Senior Content Marketing Manager
Small-Business (50 or fewer emp.)
"All Conference Info in One Place, with Instant Access to Leads"
3.5/5
What do you like best about Swapcard?

I love that all our conference information is in one place and that I don't need to wait until the end of the conference to see and access the leads and contacts my team has made. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

A little dated, had some trouble finding certain features. Review collected by and hosted on G2.com.

SS
Shanika S.
Senior Meeting and Conference Coordinator
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Top of the Line Event Ecosystem"
5/5
What do you like best about Swapcard?

It’s easy to use, extremely customizable, and integrates with different systems smoothly. The team is also amazing and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Swapcard?

I have not seen varied color palettes so that would be my only critique. Review collected by and hosted on G2.com.