I've loved my entire experience with SwagUp thus far. From their interface, ability to source additional merchandise, and the great products they offer. They're also very fast with turning around mockups and designs. What prompted me to live a review, though, is my wonderful experience with our AE, Jordyn. She's taken such great care of our entire process of ordering a lot of swag, and has been so incredibly responsive and helpful. Great tool, great team! Review collected by and hosted on G2.com.

I think the functionality of their interface could be improved — sometimes things don't allow you to approve mockups or it's not always clear which section is meant to accomplish which tasks. But it's pretty great as is, could just be optimized for a better user experience. Review collected by and hosted on G2.com.

- Quality of the items

- Options for customizable packs or pre-set (takes the analysis paralysis out of the equation)

- Super-responsive customer service

- Always have excellent feedback from our customers and partners Review collected by and hosted on G2.com.

G2 is trying to force me to put something here, but I have nothing to complain about yet. Review collected by and hosted on G2.com.

Their admin interface is very intuitive and easy to use. They can customize almost anything. Free mock ups and quotes. Review collected by and hosted on G2.com.

For smaller businesses under 100 employees their processes are error prone. On the back end things get lost from your project manager to the warehouse/fulfillment center so things are packaged wrong or missed all together. Unfortunately I have lost trust in their ability to ship correctly. Review collected by and hosted on G2.com.

Everyone I worked with at SwagUp was really friendly and helpful. Review collected by and hosted on G2.com.

Very friendly customer reps. The employee I worked with there, Nicole, was great through the whole process. Review collected by and hosted on G2.com.

Super easy to use the dashboard, team is very responsive, and love the variety of products Review collected by and hosted on G2.com.

The shipping is a bit difficult when ordering several products Review collected by and hosted on G2.com.

The team was very responsive to my questions and concerns. Review collected by and hosted on G2.com.

It's hard to understand the process flow when ordering for the first time. Review collected by and hosted on G2.com.

Response & resolution time. Work with Human Service Reps who enjoy their job vs Bots. Supberb customer service. Review collected by and hosted on G2.com.

I didn't like certain fonts on the website. Review collected by and hosted on G2.com.

The quality is the very best. Some swag is pretty cheaply made and it shows. Review collected by and hosted on G2.com.

Not sure yet, I am just beginning to explore SwagUp! Review collected by and hosted on G2.com.

We were so pleased with all of the products we received from Swagup. Especially the cloth facemask. Super high quality and a great size, much larger than others I've seen. Review collected by and hosted on G2.com.

The dashboard can be a little clunky and not as user-friendly as we would like. Review collected by and hosted on G2.com.

The product. Quality, delivery, options. It's all great. I also thoroughly enjoyed the process of ordering as it was simple, efficient and fast. Review collected by and hosted on G2.com.

Yet to see anything I dislike yet. Product and process were great. Review collected by and hosted on G2.com.