IK
Israelah K.
Small-Business (50 or fewer emp.)
"Great Experience"
4/5
What do you like best about SwagUp?

We loved the quality of the merchandise, from the shirt to box it came in every detail was high quality! Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

As a small business, though the outright pricing we found more than reasonable, the 50 order minimum just made this an unrealistic option for us. If we could order 10-20 at a time, even a 25 option would have been much more feasible. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Working with SwagUp had been a breeze!"
5/5
What do you like best about SwagUp?

I reviewed multiple other customizing companies and SwagUp was the most user friendly, self guided platform. You have the ability to do a lot on your own, and are also given an account rep for when you need extra assistance. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

There's nothing I currently dislike about SwagUp Review collected by and hosted on G2.com.

GD
Gabby D.
Senior Meeting Manager
Mid-Market (51-1000 emp.)
"It was a pleasure working with SwagUp!"
5/5
What do you like best about SwagUp?

Dan Kolomatis - he was awesome to work with! Very friendly, responsive and helpful.

The products are excellent quality and the website and process is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

N/A - I enjoyed everything I experienced Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Lost a customer"
1/5
What do you like best about SwagUp?

Great offering, if they could actually fulfill customer demands. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

Horrible customer experience. 9 days after submitting a swag request I had still never heard back and finally followed up again. I was put in touch with someone, sent them questions, then was left in the dark once again. I was then contacted by a totally different rep who bypassed all my previous questions. I was told there was a 5-week turnaround, then the very next day told it was 6 meaning my deadline had already been missed. Horrible customer management and horrible experience. Very fortunate for other vendors like 4imprint who will now get all of our business. Review collected by and hosted on G2.com.

🔥 Robert M.
🔥M
🔥 Robert M.
Co-Founder & CEO (NOT looking for software developers, thanks!)
Small-Business (50 or fewer emp.)
"SwagUp is Second to None"
5/5
What do you like best about SwagUp?

They are one of the most responsive (and positive) businesses I've ever worked with. Their people are genuinely happy to work there, everyone is super helpful, and the business they've built is top-notch. Our swag packs are exceptionally high quality, and their end-to-end inventory management system is spectacular, with plenty of opportunities for new features and growth. They are the player to watch... you won't be disappointed. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

Their process wasn't entirely clear about how much storage and shipping was going to be (on top of the swag costs), but they listened to my feedback and quickly implemented changes to their sign-up workflow. It was resolved within days, and future customers won't have the same confusion. One of the fastest-executing teams I've ever worked with! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Amazing SwagUp Staff!"
5/5
What do you like best about SwagUp?

We ordered tumblers for our company's Annual Sales Kickoff and loved the product. Melissa Kohler was exceptional. It was fun working with her. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

I didn't dislike anything. I'm a satisfied customer. Thank you! Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"SwagUp!"
4/5
What do you like best about SwagUp?

Whats most helpful about SwagUp is the ability to create branded products to send out to team members and community members Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

What I dislike I did not like how pricey some the boxes are, I also wish there was a wider variety of swag like stickers. Review collected by and hosted on G2.com.

JK
Julia K.
Small-Business (50 or fewer emp.)
"Awesome experience"
5/5
What do you like best about SwagUp?

That they have designers ready to help if my design isn't completely formed, and that there are so many items to choose from. It seems like anyone can get exactly what they're looking for. Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

Only thing I disliked was not being able to feel what the swag would look like, since it's all online, but that's how every other swag company works. Review collected by and hosted on G2.com.

Jordan S.
JS
Jordan S.
VP Sales
Small-Business (50 or fewer emp.)
"10/10 Would Recommend"
5/5
What do you like best about SwagUp?

Attention to detail

Ease of buying process

Customer service Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

I only wish I found out about them sooner Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"An Excellent Vendor to partner with"
5/5
What do you like best about SwagUp?

SwagUp does an excellent job partnering with me to create a memorable first impression for all new hires across EMEA, APAC & North America. They provide top of the line service and awesome products. The founder of SwagUp is extremely hands on with his clients and I could not ask for better customer service. I cannot thank them enough! Review collected by and hosted on G2.com.

What do you dislike about SwagUp?

I do not have any dislikes. They are great to work with. Review collected by and hosted on G2.com.