Verified User in Wine and Spirits
UW
Verified User in Wine and Spirits
Mid-Market (51-1000 emp.)
"An amazing company..."
5/5
What do you like best about Swag.com?

Swag.com has helped us create unique items for our team. The website is easy to use/navigate and the fulfillment process is fluid and flawless! Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

Nothing at the current time - everything is seamless so far! Review collected by and hosted on G2.com.

DR
Danielle R.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Great service and products!"
4.5/5
What do you like best about Swag.com?

We had a rush order and they were ready to help. It was super easy to get everything set up and approve our order. They even ensured the items would arrive before our event date! Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

I didn't really find any downside - the product we ordered (socks) were excellent quality and the customer service very responsive. Review collected by and hosted on G2.com.

Kitty B.
KB
Kitty B.
Independent Consultant
Small-Business (50 or fewer emp.)
"Great customer service and attention to detail"
4.5/5
What do you like best about Swag.com?

The personal attention in the design process. If something didn't look good they would come back to me with suggestions. Also, the variety of fun "swag" available. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

The face masks have a little wire in them and we have had families reach out that the wire is coming out. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"exceptional customer service"
5/5
What do you like best about Swag.com?

Although the inventory order process isn't very intuitive, customer service is patient and helps ensure all my questions are fully addressed and answered. Travis Harkins was terrific - he kept in constant communication with me from the start of my issues until the product's delivery. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

The website and the inventory ordering processes are not very intuitive, and not a lot of discount incentives. Review collected by and hosted on G2.com.

ML
Michelle L.
Marketing Manager
Mid-Market (51-1000 emp.)
"A perfect match for our brand!"
5/5
What do you like best about Swag.com?

How easy it is to customize and order!!! Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

I have zero complaints about swag.com :) Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Reliable and Fast"
5/5
What do you like best about Swag.com?

I've tried multiple product personalization companies for company swag. Swag.com has been the most consistent and has had the best communication. I've ordered from them 2x and both times have been easy (as it should be). I emailed questions to their Contact Us email address and receive timely responses. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

Nothing to dislike so far! The last 2 transactions have been very smooth. Review collected by and hosted on G2.com.

WW
Wendy W.
President
Small-Business (50 or fewer emp.)
"Branded Tumblers and Pens"
5/5
What do you like best about Swag.com?

The process with SWAG was simple and the prices were very competitive. I've referred several other businesses here. When the products arrived they were exactly what we expected. Great quality and presents our brand well. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

I wish that I could order the branded boxes as a stand-alone product. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Hidden costs and delays throughout the process"
0/5
What do you like best about Swag.com?

Their platform is intelligent and intuitive. Ease of use. Great selection of items. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

There are many stages in the process that were not communicated. We experienced a number of hidden costs and delays as well as missing items. The swag.com teams disappointed us repeatedly in terms of communication and customer service. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"One of the best swag ordering experiences"
4.5/5
What do you like best about Swag.com?

I love that each person that I have interacted with is timely and responsive in getting back to questions or follow-ups about orders. They are pretty transparent as far as shipping and production times and are willing to be helpful to fulfill your ordering needs. Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

I wish there were other options as far as fulfilling swag and cost of holding/putting together boxes. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"All around a winner!"
5/5
What do you like best about Swag.com?

Swag.com is easy to use and the customer service is wonderful. We have enjoyed the product quality of all of that we have purchased from Swag! Review collected by and hosted on G2.com.

What do you dislike about Swag.com?

There was nothing much to dislike in my experience. Review collected by and hosted on G2.com.